Enhance your offering to clients

By meeting more of your clients’
financial needs, you can solidify your
relationship with them and experience
improved client retention and
sustainable business growth.
NO ADVICE RISK TO YOUR BUSINESS
For those who are not short-term
specialists, it makes business sense to call
on the experts. The truth is, the moment
you start talking to your clients about their
short-term insurance needs, you expose
yourself to advice risk. Legislation requires
that the policy and insurance terminology
be explained to the client in detail.
ENHANCE YOUR
offering to clients
By Andre Krause | National Manager: Distribution, Glacier by Sanlam
In order to build a sustainable business that will continue to deliver quality service into the
future, Glacier realised the need to offer a diversified solution set to meet the needs of its
affluent client base. This coincided with the launch of the Glacier brand in 2006. At the time,
we predicted that financial intermediaries would come under increasing pressure to meet a
broader set of client needs, and also to diversify their income-earning capacity.
O
Looking for a system
that suits your needs?
As an example, if a client is about to
open a business, what advice should
you give him? Is he covered if something
happens to one of his suppliers? What
about lease agreements – do you know
what your client is responsible for?
This offering is specifically aimed at
financial intermediaries who don’t have
in-house short-term expertise or the
necessary accreditation to give advice
on short-term products. As Glacier Asset
Protection operates on a referral basis,
we take the advice risk and handle all
claims and administration on your behalf, allowing you the time
to focus on your business.
A custom built
solution can be faster
and more cost-effective
than you ever
thought possible.
“The truth is, the moment you start
talking to your clients about their
short-term insurance needs, you expose
yourself to advice risk.“
ACCESS TO NICHE INSURANCE PROVIDERS
ne of the offerings in our
diversified solution set is shortterm insurance from Glacier
Asset Protection.
Glacier Asset Protection is underwritten
through Associated Insurance Brokers
(Cape) 2006 (Pty) Ltd (AIB), a subsidiary of
Glacier Financial Holdings (Pty) Ltd. AIB is a
licensed financial services provider which was
established in 1983 and is one of the largest
independent brokerages in the Western Cape.
The focus of AIB is on building long-term
client partnerships for short-term products,
based on professionalism, integrity and
personalised service.
These are some of the benefits of
placing your clients’ insurance with Glacier
Asset Protection:
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The perfect fit.
RISKSA Magazine
OPEN ARCHITECTURE
Glacier Asset Protection offers access to
a range of blue-chip, short-term insurers
including, but not limited to, Mutual & Federal,
Santam and Zurich. This allows your clients to
compare different offerings and personalise
their cover through their insurer of choice.
The open architecture nature of the offering
enables you to provide a comprehensive
offering to your clients while retaining the
backing of a large, reputable company.
The entire claims process, from the completion of
forms – where applicable – to the appointment
of assessors through to the claim settlement, is
managed by a dedicated claims technician who
is personally assigned to your client’s account.
COMPETITIVE PRICING
We have long-standing relationships with all
our partners and are therefore able to obtain
competitive rates and terms in the short-term
insurance market.
LIAISE WITH A TEAM OF SPECIALISTS
ADDITIONAL REVENUE FOR YOUR BUSINESS
A team of specialists is on hand to guide your
clients through the process, so that they can
make an informed decision based on the
options available in the market, and against their
particular risk profile.
The costs of acquiring new clients continue to
increase, together with a decrease in fees and
commission. By selling more to your existing
clients, your business can enjoy enhanced
profitability by reducing acquisition costs.
Specialised cover can be arranged for artwork, jewellery,
water craft, franchise operations, engineering, marine and
personal liability.
Once again, an example highlights the need for specialist
advice. Art has a changeable value and the client may
therefore be exposed to under-insurance issues. Proper art
insurance will ensure there is no disagreement about the
value at the time of loss.
www.innosys.co.za
+27 11 532 8300 | [email protected]
In addition to domestic insurance, Glacier Asset Protection
also offers a range of products for commercial and industrial
insurance based on your client’s risk status. Our offering includes
body corporate insurance, marine insurance, directors’ and
officers’ insurance and small craft insurance.
Through our diversified solution set, we aim to provide a single
service point for the financial needs of your affluent clients, and at
the same time provide tangible benefits to both you and your clients.
Innovative systems for innovative insurance ideas