innobarometer 2015 - the innovation trends at eu

Transcrição

Flash Eurobarometer 415
INNOBAROMETER 2015 - THE INNOVATION
TRENDS AT EU ENTERPRISES
REPORT
Fieldwork: February 2015
Publication: September 2015
This survey has been requested by the European Commission, Directorate-General for Internal
Market, Industry, Entrepreneurship and SMEs and co-ordinated by the Directorate-General for
Communication.
This document does not represent the point of view of the European Commission.
The interpretations and opinions contained in it are solely those of the authors.
Flash Eurobarometer 415 - TNS Political & Social
Project title
“Innobarometer 2015 - The innovation
trends at EU enterprises”
Linguistic Version
EN
Catalogue Number
ET-04-15-285-EN-N
ISBN
978-92-79-47697-6
DOI
10.2873/001395
© European Union, 2015
Innobarometer 2015 - The innovation
trends at EU enterprises
Conducted by TNS Political & Social at the request of the
European Commission, Directorate-General for Internal Market,
Industry, Entrepreneurship and SMEs
Survey co-ordinated by the European Commission,
Directorate-General for Communication
(DG COMM “Strategy, Corporate Communication Actions and
Eurobarometer” Unit)
FLASH EUROBAROMETER 415
“Innobarometer 2015 - The innovation trends at EU enterprises”
TABLE OF CONTENTS
INTRODUCTION .................................................................................................. 2
EXECUTIVE SUMMARY ........................................................................................ 4
1.
PROFILES OF COMPANIES DEVELOPING INNOVATIONS ............................... 7
1.1.
What types of innovations? ....................................................................... 7
1.2.
How much innovations represent in the company’s turnover .................. 19
1.3.
Investment activities .............................................................................. 24
2. PROBLEMS AND PUBLIC SUPPORT RELATED TO THE COMMERCIALISATION
OF (INNOVATIVE) GOODS OR SERVICES .......................................................... 34
2.1.
Problems related to the commercialisation of goods or services ............. 34
2.2.
Public support for the commercialisation of goods or services ................ 51
3.
INVESTMENT IN INNOVATON ..................................................................... 59
4.
THE ROLE OF DESIGN ................................................................................. 77
5.
USE OF ADVANCED MANUFACTURING TECHNOLOGIES ............................... 82
6.
USE OF INNOVATION AND PUBLIC PROCUREMENT..................................... 91
6.1.
Involvement in public procurement ......................................................... 91
6.2. Including innovative goods or services as part of a public procurement
contract ............................................................................................................ 98
ANNEXES
Technical specifications
Questionnaire
Tables
1
INTRODUCTION
Innovation is vital not only to Europe’s economic growth, but also to Europe’s ability to
compete effectively in the global economy. Recognition of this importance is underlined
by the work the European Commission undertakes to develop and implement policies and
programmes that foster and support innovation, as stressed in the Investment Plan for
Europe1.
The role of companies as primary sources of innovation and engines for growth and
creation of jobs is fundamental. This Flash Eurobarometer is aimed at capturing the main
behaviours and trends of EU business as far as innovation related activities are
concerned. Carried out in the 28 Member States, as well as in Switzerland and the United
States, it was designed to collect information on the profiles of innovative companies, to
explore barriers to commercialisation, as well as identify the areas where public funding
could best support innovation.
The survey covered the following areas:

Profiles of companies that develop innovations, including the most common areas
where innovations have occurred since January 2012;

The impact of innovations on turnover, and the proportion of turnover invested in
innovation activities;

Barriers to commercialisation of both innovative and non-innovative goods and
services;

Preferred types of public support for the commercialisation of goods or services;

The role of design, and the use of advanced manufacturing technologies;

Involvement in public procurement and the role innovation plays in this process.
Where possible, comparisons with the previous survey will be made2.
This survey was carried out by TNS Political & Social network in the 28 Member States of
the European Union, Switzerland and the United States between the 2nd and 20th of
February 2015. Some 14 118 companies were interviewed, of which 13 117 across the
EU28 Member States. The sample comprises companies employing 1 or more persons in
manufacturing (NACE category C), services (NACE categories G, H, I, J, K, L, M, N, R)
and the industry sector (NACE categories D, E, F). The sample was selected from an
international database, with additional sample from local sources where necessary.
1
http://ec.europa.eu/priorities/jobs-growth-investment/plan/index_en.htm
This
survey
follows
on
from
a
similar
Eurobarometer
http://ec.europa.eu/public_opinion/flash/fl_394_en.pdf
2
conducted
in
2014:
2
Interviews were conducted with key decision-makers of companies via telephone in their
mother tongue on behalf of the European Commission, DG Internal Market, Industry,
Entrepreneurship and SMEs. The methodology used is that of Eurobarometer surveys as
carried out by the Directorate-General for Communication (“Strategy, Corporate
Communication Actions and Eurobarometer” Unit)3..
A technical note on the manner in which interviews were conducted by the Institutes
within the TNS Political & Social network is appended as an annex to this report. Also
included are the interview methods and confidence intervals 4.
Note: In this report, countries are referred to by their official abbreviation. The
abbreviations used in this report correspond to:
BE
BG
CZ
DK
DE
EE
EL
ES
FR
HR
IE
IT
CY
LV
Belgium
Bulgaria
Czech Republic
Denmark
Germany
Estonia
Greece
Spain
France
Croatia
Ireland
Italy
Republic of Cyprus***
Latvia
CH
US
Switzerland
The United States of America
ABBREVIATIONS
LT
LU
HU
MT
NL
AT
PL
PT
RO
SI
SK
FI
SE
UK
Lithuania
Luxembourg
Hungary
Malta
The Netherlands
Austria
Poland
Portugal
Romania
Slovenia
Slovakia
Finland
Sweden
The United Kingdom
EU28
European Union – 28 Member States
EU15
EU13
EURO
AREA
NONEURO
AREA
BE, IT, FR, DE, LU, NL, DK, UK, IE, PT, ES, EL, AT, SE, FI*
BG, CZ, EE, HR, CY, LT, LV, MT, HU, PL, RO, SI, SK**
BE, FR, IT, LU, DE, AT, ES, PT, IE, NL, FI, EL, EE, SI, CY,
MT, SK, LV, LT
BG, CZ, DK, HU, PL, RO, SE, UK, HR
* EU15 refers to the 15 countries forming the European Union before the enlargements of 2004, 2007 and
2013
** The EU13 are the 13 ‘new Member States’ which joined the European Union during the 2004, 2007 and
2013 enlargements
*** Cyprus as a whole is one of the 28 European Union Member States. However, the ‘acquis communautaire’
has been suspended in the part of the country which is not controlled by the government of the Republic of
Cyprus. For practical reasons, only the interviews carried out in the part of the country controlled by the
government of the Republic of Cyprus are included in the ‘CY’ category and in the EU28 average.
*
*
*
*
*
We wish to thank the people throughout Europe and the USA who have given their time
to take part in this survey. Without their active participation, this study would not have
been possible.
3
http://ec.europa.eu/public_opinion/index_en.htm
The results tables are included in the annex. It should be noted that the total of the percentages in the tables
of this report may exceed 100% when the respondent has the possibility of giving several answers to the
question.
4
3
EXECUTIVE SUMMARY
PROFILES OF COMPANIES DEVELOPING INNOVATIONS

Almost three quarters of EU companies have introduced innovations since January
2012 (72%) – an increase of six percentage points since the last survey in 2014.
▫
More than four in ten (45%) have introduced new or significantly improved
services, 42% new
or significantly improved goods, 38% new or
significantly improved organisational methods, 36% new or improved
marketing strategies and 32% new or significantly improved processes.

For most companies, innovative goods or services accounted for up to one quarter
of turnover in 2014 (63%), while 18% say these innovations accounted for over
one quarter of turnover.

More than one in five companies (22%) have invested more than 5% of turnover
on the acquisition of machines, equipment, software or licenses.

Companies investing in innovation are most likely to have invested in machines,
equipment, software or licenses (70%), in training (64%), in company reputation
and branding (59%) and in organisation or business process improvements
(53%).
▫
Compared to the last survey in 2014, companies are much less likely to
have invested in organisational or business process improvements (-10
pp).
PROBLEMS AND PUBLIC SUPPORT RELATED TO THE COMMERCIALISATION OF
GOODS OR SERVICES

Established competitors (65%), the lack of financial resources (60%) and the cost
or complexity of meeting regulations or standards (57%) are the problems for the
commercialisation
of
innovative
goods
or
services
most
mentioned
by
respondents.

Established competitors is also the problem for the commercialisation of noninnovative goods or services most mentioned by respondents (53%), followed by
a lack of financial resources (48%), the cost or complexity of dealing with
regulations or standards (46%), or low demand for their goods or services (44%).

Around a third of companies (30%) that introduced innovative goods or services
say that support for training staff in how to promote and market innovative goods
or services would be the type of public support with most positive impact on their
company, followed by 23% that mention support for accessing or reinforcing
online selling, 22% that say support for participating in conferences, trade fairs or
exhibitions, and 20% that mention support for meeting regulations or standards.
4

Training staff in how to promote and market goods or services is also the most
mentioned type of public support for the commercialisation of non-innovative
goods or services (24%), followed by meeting regulations or standards (20%),
accessing or reinforcing online selling (17%), or participating in conferences,
trade fairs or exhibitions (16%).

Amongst companies that had innovated since January 2012, most invest no more
than 5% of their 2014 turnover in innovation activities (54%), while 22% invest
nothing.
▫
Almost three in ten of these companies (27%) plan to increase the
proportion of investment they dedicate to innovation in the next 12
months.

For companies that invest in innovation and plan to do the same in the next 12
months, services (44%) are most likely to be the focus of investment over the
next 12 months, followed by marketing strategies (40%) or goods (35%).

Market potential (43%) and increased competition (39%) are the main reasons to
invest in innovation mentioned by respondents, followed by client request (33%).
USE OF ADVANCED MANUFACTURING TECHNOLOGIES

A fourth of manufacturing companies use sustainable manufacturing technologies,
22% use high performance manufacturing and 13% use ICT-enabled intelligent
manufacturing.

About a fourth of manufacturing companies (24%) plan to use sustainable
manufacturing technologies or high performance manufacturing in the next 12
months, while 14% plan to use ICT-enabled manufacturing.

Overall, 35% of manufacturing companies have used advanced manufacturing
technologies in the past and also plan to use them in the next 12 months, 10%
have used these technologies in the past, but do not plan to use them in the next
12 months and 6% have not used these technologies, but plan to do so.
▫
Almost half (49%) have not used these technologies in the past and do not
plan to use them in the next 12 months.
5
USE OF INNOVATION AND PUBLIC PROCUREMENT

One third of companies have had some level of involvement with public
procurement since January 2012: 19% have won at least one public procurement
contract, 8% have submitted a tender but the outcome is unknown and 15% have
submitted at least one tender without success, and 5% investigated opportunities
to bid on one or more contracts but have never submitted a tender.
▫
The majority of companies (62%) have never submitted a tender nor
investigated opportunities to bid on a public procurement contract. This is
an increase of five percentage points since the last survey.

About four in ten companies (38%) that have won a public procurement contract
included innovations as part of the winning bid.
6
1. PROFILES OF COMPANIES DEVELOPING INNOVATIONS
This section of the report considers the development of innovations 5. The kinds of
innovations companies have introduced are discussed, as well as the proportion of
turnover they represent. Finally, the proportion of turnover companies invest in a range
of innovation-related activities is reviewed.
1.1.
What types of innovations?
- The majority of companies have introduced at least one innovation since
January 2012 Almost three quarters of companies have introduced at least one innovation since
January 2012 (72%) – an increase of six percentage points since the last survey in 2014.
5
The following definition of ‘innovation’ was used in the questionnaire: “Innovation occurs when a company
introduces a new or significantly improved good, service, process, marketing strategy or organisational method.
The innovation can be developed by the company itself or has been originally developed by other companies or
organisations”.
7
Country analysis
Across the EU there has been an increase of six percentage points in the proportion of
companies that introduced at least one innovation since January 2012, while in
Switzerland the increase has been larger (+9 pp). In contrast, in the US there has been a
14 percentage point decline.
The map illustrates that in most Member States there has been an increase in innovation
activities compared to the survey in 2014.
The largest increase in the proportion of companies introducing at least one innovation is
observed Lithuania (+20 percentage points), although the proportion of companies
having introduced at least one innovation since 2012 is not the highest in this Member
State. There have also been large increases amongst companies in Luxembourg (+18
pp), the Czech Republic and Cyprus (both +16 pp).
8
The analysis of company characteristics shows that:

The larger the company, the more likely it is to have implemented at least one
innovation: 95% of companies with 250+ employees have done so, compared to
70% of those with 1-9 employees.

Manufacturing (76%), retail (74%) or services (72%) companies are more likely
to have implemented at least one innovation, compared to those in industry
(64%).

Companies that are part of a group are more likely than those that are not to
have implemented at least one innovation (83% vs. 70%).

More than eight in ten companies (82%) with a turnover of more than two million
have introduced at least one innovation, compared to 61% of those with a
turnover of up to 100,000 euros.

Companies whose turnover has increased by 5% or more since 2012 are the most
likely to have implemented at least one innovation (80%).
9
- The proportion of companies introducing innovations has increased across a
range of areas More than four out of ten companies have introduced new or significantly improved
services (45%) or goods (42%) since January 2012 6. Almost as many have introduced
new or significantly improved organisational methods (38%), or marketing strategies
(36%). Almost one third have introduced new or significantly improved processes (32%).
Compared to the last survey in 20147, companies are now more likely to say they have
introduced new or significantly improved organisational methods (+8 percentage points),
services (+7 pp), or new or significantly improved goods (+5 pp). They are also slightly
more likely to say they have introduced new or significantly improved marketing
strategies or processes (both +3 pp).
6
Q2 Has your company introduced any of the following types of innovation since January 2012? New or
significantly improved goods; New or significantly improved services; New or significantly improved processes
(e.g. production processes or distribution methods); New or significantly improved marketing strategies (e.g.
packaging, product promotion or placement, or pricing strategies); New or significantly improved organisational
methods (e.g. knowledge management or the work environment).
7
Please note that in the previous survey 2014 the question referred to a different time period: “Has your
company introduced any of the following types of innovation since January 2011?”
10
Country analysis
Companies in the US are less likely to have introduced new or significantly improved
services since January 2012 when compared to those in EU28 (32% vs. 45%).
Across EU Member States there is a fairly wide variation in the proportion of companies
that have introduced new or significantly improved services. Companies in Croatia
(60%), Luxembourg (55%) and the Czech Republic, Portugal and Poland (all 54%) are
the most likely to say they have done this, compared to 20% of companies in Estonia
and 29% of those in Hungary.
Companies in the US are also much less likely to have introduced new or significantly
improved goods when compared to those in the EU (23% vs. 42%).
Across the EU there are only four Member States where at least half of all companies
have introduced new or significantly improved goods: Denmark (54%), Portugal (53%),
Italy and Luxembourg (both 52%). This contrasts to just 15% of companies in Estonia.
11
Once again, a smaller proportion of companies in the US have introduced new or
significantly improved organisational methods compared to their EU counterparts
(26% vs. 38%).
Within the EU, Portugal and Cyprus are the only countries where at least half of all
companies have done this (55% and 50%, respectively), followed by 49% of those in
Belgium and 48% in Luxembourg and Croatia. Companies in Hungary (17%), Estonia
(19%), Finland and Sweden (both 21%) are the least likely to have introduced this kind
of innovation.
Companies in the EU (36%) are more likely than those in Switzerland (28%) and in the
US (26%) to have introduced new or significantly improved marketing strategies
since January 2012. Within the EU, companies in Malta (51%) are the most likely to have
done this, followed by those in Ireland and Portugal (both 46%). Once again, companies
in Estonia are the least likely to have introduced innovation in this area (16%), followed
by those in Hungary (19%).
12
Companies in Switzerland are much more likely than those in the EU to have introduced
new or significantly improved processes since January 2012 (43% vs. 32%),
although those in the EU are more likely to have done this when compared to companies
in the US (32% vs. 17%).
Cyprus and Croatia are the only Member States where a majority of all companies have
introduced new or significantly improved processes (both 51%), compared to 17% of
companies in Hungary and 21% in Sweden.
13
Evolutions since 2014
Companies in the EU are more likely to say they have introduced each of the innovations
than they were in the previous survey in 2014, while the reverse is generally true for
companies in the US. For example, there has been an increase of seven percentage
points in the proportion of EU companies that have introduced a new or significantly
improved service. In contrast the proportion of US companies that have done this has
declined by eight percentage points.
Companies in Switzerland, on the other hand, are even more likely than their EU
counterparts to have introduced new or significantly improved organisational methods
(+12 pp vs. +8 pp) or processes (+9 pp vs. +3 pp).
Looking across EU Member States shows companies in Cyprus (+24 pp), Luxembourg
(+22 pp) and Austria (+17 pp) are much more likely to say they have introduced new or
significantly improved services, compared to the previous survey in 2014. At the
other end of the scale, Slovenia and Latvia are the only countries where companies are
less likely to have done this (-6 pp and -1 pp, respectively).
The largest increases in the introduction of new or significantly improved goods are
observed amongst companies in Greece (+16 pp), Germany (+15 pp) and Latvia (+13
pp). In contrast, there has been a ten percentage point decline in the proportion of
companies in Slovenia that say they have done this.
Slovenia is also the only Member State where there has been a decline in the proportion
of companies that have introduced new or significantly improved organisational
methods (-3 pp). This compares to a 16 percentage point increase amongst companies
in Belgium, Bulgaria and Luxembourg, and a 14 point increase amongst those in the
Czech Republic.
Companies in the Czech Republic are now also more likely to say they have introduced
new or significantly improved marketing strategies (+17 pp), followed by those in
Austria, Luxembourg and France (all +10 pp). Spain (-6 pp), Italy (-2 pp), the UK,
Finland and Estonia (-1 pp) are the only Member States where companies are now less
likely to have done this than they were in 2014.
Companies in Cyprus are much more likely than they were in 2014 to say they have
introduced new or significantly improved processes (+28 pp), as are those in
Luxembourg and the Czech Republic (both +14 pp). At the other end of the scale, the
proportion of companies in Germany and Slovenia that have done this has declined (-4
pp and -3 pp, respectively).
14
15
An analysis of company characteristics reveals the following:

The larger the company the more likely it is to have introduced new or
significantly improved goods, services or processes. For example, 41% of
companies with 1-9 employees have introduced new goods, compared to 72% of
those with 250+ employees. Companies with 50-249 employees are the most
likely to have introduced new or significantly improved marketing strategies (50%
vs. 34%-40%),

Manufacturing companies are the most likely to have introduced new or
improved goods (56% vs. 34%-48%) or processes (43% vs. 29%-32%), while
retail companies are the most likely to have introduced new or improved
marketing strategies (43% vs. 23%-34%).

Companies established after 2014 are the most likely to have introduced new
or significantly improved goods (53% vs. 42%-43%).

Companies that are part of a group are much more likely to have introduced
each of these innovations, compared to those that are not. For example, 54% of
companies that are part of a group introduced new or significantly improved
services, compared to 44% of those that are not part of a group.

Companies with a turnover of more than 500,000 euros are the most likely to
have introduced each type of innovation. For example 51% with a turnover of
between 500,000 and 2 million and 50% with a turnover of more than 2 million
have introduced new or improved goods, compared to 31%-38% of companies
with a lower turnover.

Companies whose turnover has risen since 2012 are more likely to have
introduced each type of innovation compared to those whose turnover has
remained the same or has fallen. For instance, 44% of those whose turnover has
risen introduced new or improved processes, compared to 28% of companies
whose turnover remained the same, and 24% of those whose turnover has fallen.
16
In addition:

Companies that use design as a central element in their strategy are much
more likely to have introduced each type of innovation. For instance, 65% of
these companies have introduced innovative goods, compared to 28% of
companies that do not use design. Furthermore, other companies that use
design regularly8 are also more likely to have introduced each type of innovation
compared to those that do not use design systematically, or that do not use
design at all. For example, 47% of companies that say design is integral, and
51% of those that use design as a last finish say they have introduced innovative
marketing strategies, compare to 29% of companies that do not use design
systematically, and 22% of those that do not use design at all.
8
Companies that use design as an integral but not central part of their strategy, and companies that use design
as a last finish.
17

Companies that introduced one type of innovation are more likely to have also
introduced innovations of the other types. For example, 63% of companies that
introduced innovative goods also introduced innovative services, compared to
32% among companies that did not introduce innovative goods. Similar patterns
apply when comparing each kind of innovation.
18
1.2.
How much innovations represent in the company’s turnover
- For most companies that have introduced an innovative good or service since
2012, innovative goods or services accounted for up to one quarter of turnover
in 2014 –
Companies that had introduced innovative goods or services since January 2012 were
asked the approximate percentage of their 2014 turnover that this innovation accounted
for9. For almost two thirds of these companies (63%), innovative goods or services
accounted for between 1% and 25% of their 2014 turnover. Almost one in ten (9%) say
these innovations accounted for 26%-50% of turnover, while a further 9% of companies
say 51% or more of their turnover was a result of innovative goods or services.
Almost one in ten companies (9%) say none of their turnover in 2014 was due to
innovative goods or services introduced since January 2012.
Base: Those companies that have introduced an innovative good or service
since January 2012 (n = 7 961, 61% of total base)
When comparing with the previous survey in 2014, there have been only small changes.
The proportion of companies that say 1%-25% of turnover was due to innovative goods
or services has increased two percentage points. The proportion of companies saying
innovation accounted for 26%-50% of turnover has decreased by four percentage points.
19
Country analysis
Compared to companies in the EU, those in Switzerland are more likely to report that
1%-25% of turnover in 2014 was due to innovative goods or services (72% vs. 63%),
but are less likely to report 51% of turnover or more (2% vs. 9%), or that no turnover
came from innovative goods (6% vs. 9%).
Companies in the US, on the other hand, are more likely than those in the EU to say that
no turnover came from innovative goods or services introduced since January 2012
(17%). Companies in the US are also less likely than their EU counterparts to say
between 1 and 25% of turnover came from these goods (53% vs. 63%), but they are
slightly more likely to say that 26%-50% of turnover came from innovative goods or
services (13% vs. 9%).
In all Member States, the majority of companies say that between 1 and 25% of
turnover in 2014 was due to the innovative goods or services the company had
introduced since January 2012. Companies in Belgium (74%), Malta (72%), Luxembourg
and France (both 71%) are the most likely to say this, compared to 49% of those in
Denmark, 51% in Cyprus and 52% in Estonia.
Companies in Sweden (18%) and Slovakia (16%) are the most likely to say that 26%50% of their turnover in 2014 was from these kinds of innovations, while at the other
end of the scale just 5% of companies in the UK and Bulgaria say the same.
More than one in five companies in Finland (21%), as well as 13% of those in Sweden,
Poland and Denmark say that 51% or more of turnover in 2014 was due to innovative
goods or services introduced since January 2012, compared to 3% in Slovenia and 4% in
Belgium.
One in five companies in Cyprus (20%), as well as 18% in Slovenia and 15% in Croatia
and Bulgaria say none of their 2014 turnover was due to the innovative goods or services
they had introduced since January 2012. Just 1% of companies in Austria say the same.
It is worth noting that 22% of the companies in Austria (22%), 18% of those in Estonia
and 17% in the UK were unable to give an answer to this question.
9
Q3 Approximately what percentage of your company's turnover in 2014 was due to innovative goods or
services that have been introduced since January 2012? 0%; Between 1 and 5%; Between 6 and 10%;
Between 11 and 25%; Between 26 and 50%; 51% or more; Don’t know
20
A comparison with the results of the previous survey shows that unlike companies in
EU28, those in Switzerland are now less likely to say 51% or more of turnover was from
innovative goods or services (CH: -3 percentage points, EU28: +1 pp).
Companies in the US are now more likely to say that no turnover was from innovative
goods or services (+7 pp), and less likely to say that 1%-25% of turnover was from
these type of goods or services (-7 pp). These trends are the opposite of those observed
in EU28.
The largest increases in the proportion of companies that report 1%-25% of turnover
from innovation are observed amongst companies in Latvia (+13 pp) and the
Netherlands (+11 pp). The largest declines are observed amongst those in Spain, Austria
(both -8 pp) and Bulgaria (-6 pp).
At the overall EU28 level the proportion of companies reporting 26%-50% of turnover
from innovative goods and services has declined four percentage points, but the decline
has been larger amongst companies in the UK (-9 pp), Germany (-8 pp) and Bulgaria (-7
pp). However, in some countries there have been small increases, in particular amongst
those in Greece, Croatia (both +4 pp), Belgium (+3 pp).
Companies in Bulgaria are now more likely to say 51% or more of their turnover was
from innovative goods or services introduced since January 2012 (+8 pp), while those in
Cyprus are now less likely to say this (-7 pp).
In most countries there has been a decline in the proportion saying that no turnover
came from innovative services or goods, and this is particularly the case amongst
companies in Latvia (-11 pp), Belgium, Croatia and the Netherlands (all -10 pp).
Conversely, increases are observed amongst companies in Spain, Bulgaria (both +3 pp)
and Denmark (+2 pp).
21
Base: Those companies that have introduced an innovative good or services
22
A review of company characteristics illustrates the following differences:

Companies with fewer than 250 employees are the most likely to say that 26%
or more of turnover came from innovative goods or services (15%-19% vs. 4%).
Companies with more than 250 employees are the most likely to say that 6%10% of turnover was a result of these innovations (32% vs. 21%-22%).

Companies in the services sector are slightly more likely to say that at least 26%
of turnover came from innovative goods or services (23% vs. 14%-19%).

Companies whose turnover has risen since 2012 are more likely to report
higher proportions of turnover from innovative goods or services compared to
those whose turnover has fallen or remained the same. For example 26% of
companies whose turnover has risen say that 1%-25% of turnover in 2014 was
due to innovative goods or services, compared to 18% of companies whose
turnover had remained the same, and 17% of those whose turnover fell.
Base: Those companies that have introduced an innovative good or services
23
1.3.
Investment activities
- More than one in five companies have invested more than 5% of turnover on
the acquisition of machines, equipment, software or licenses –
Companies were asked about the investment they have made 10. They are most likely to
have invested in machines, equipment, software or licenses: 70% have invested in this
area overall, with 22% investing more than 5%. Almost three quarters have made some
investment in training (64%), while 59% have invested in company reputation and
branding and 53% in organisation or business process improvements.
Fewer than half say they have invested at least a proportion of total turnover on the
design of products and services (44%), software development (43%) or research and
development (31%).
Compared to the last time this question was asked, the proportion of companies in EU28
that invested in training is about the same (+1 pp), while there is a slight increase in the
proportion of companies that invested in company reputation and branding (+3 pp).
On the other side, companies are now much less likely to have invested in organisational
or business process improvements (-10 pp) and slightly less likely to have invested in
research and development (-4 pp), software development (-3 pp) or product or service
design (-2 pp).
10
Q4. Since January 2012, what percentage of its total turnover has your company invested in each of the
following activities? Acquisition of machines, equipment, software or licenses ; Organisation or business
process improvements; Design of products and services ; Research and development (R&D); Company
reputation and branding, including web design ; Software development ; Training
24
Looking at the evolution in more detail shows the following:

Companies have decreased the proportion of turnover they have invested in
training, with a five percentage point decrease in the proportion investing more
than 5%, and increases in those investing 5% or less. A similar pattern applies for
investment in company reputation and branding and product or service design.

There has been a 12 percentage point decline in the proportion of companies
investing more than 5% of turnover on organisational or business process
improvements, and a seven point increase in those investing nothing.
Companies in the euro area are more likely than those outside the euro area to have
invested in training (67% vs. 59%), organisation or business process improvements
(56% vs. 48%), or software development (45% vs. 40%).
Companies in EU15 member states are also more likely than their EU13 counterparts to
have invested in training (66% vs. 57%), research and development (33% vs. 26%), the
design of products or services (45% vs. 40%) or organisation or business process
improvements (54% vs. 49%).
25
Country analysis
Companies in Switzerland are more likely than their EU and US counterparts to have
invested in almost all of these areas – with the exceptions of R&D and software
development. For example, 78% of companies in Switzerland invested the acquisition of
machines, equipment, software or licenses, compared to 70% of companies in the EU
and 60% of those in the US. US companies, on the other hand, are generally less likely
to have invested in any of these innovation-related areas – with the exception of R&D.
For example, 52% invested at least a proportion of turnover on training, compared to
64% of those in the EU and 72% in Switzerland.
Looking in more detail at EU Member States shows that the majority of companies in
each country invested at least a portion of turnover in acquisition of machines,
equipment, software or licenses. Companies in Finland (80%), Germany, Austria and
Sweden (all 78%) are the most likely to have done this, while those in Lithuania,
Bulgaria (both 54%) and Romania (55%) are the least likely.
26
In all but three Member States, a majority of companies invested in training, with those
in Croatia, Spain (both 73%), Germany and Luxembourg (both 70%) the most likely to
do so. The exceptions are companies in Greece, Hungary (both 44%) and Bulgaria
(47%).
Companies in Luxembourg (72%) and Belgium (70%) are the most likely to have
invested in company reputation and branding, particularly compared to those in
Estonia (36%) and Lithuania (39%).
27
Companies in Estonia and Lithuania are also the least likely to have invested in
organisation or business process improvements (30% and 41%, respectively),
while those in Spain, Belgium (both 64%), Luxembourg (63%) and Portugal (61%) are
the most likely to have invested at least some turnover in this area.
In seven Member States, at least half of all companies invested in product or service
design, most notably companies in Luxembourg (54%) and Finland (53%). This
compares to 21% of companies in Estonia and 28% in Lithuania.
28
The majority of companies in Croatia (63%), Italy, Slovenia (both 56%) and Belgium
(55%) have invested in software development, compared to 26% of companies in
Latvia and Lithuania.
Companies in Ireland (47%), Slovenia (46%) and the Netherlands (45%) are the most
likely to have invested a proportion of turnover in research and development since
January 2012, while those in Lithuania (9%) and Estonia (11%) are once again the least
likely to have done so.
29
Compared to 2013, companies in the US and Switzerland are now much less likely to be
investing in any of these areas.
For example in the US there has been an 18 percentage points decrease in the
proportion investing in organisation or business process improvements, compared to a
10 point decrease amongst companies in the EU28 and a 12 point decrease amongst
companies in Switzerland. Furthermore, companies in Switzerland recorded the largest
declines in investment in software development (-20 pp vs. -15 pp in the US and -3 pp in
EU28) and in research and development (-18 pp vs. -12 pp in the US and -4 pp in EU28).
In the EU28, companies are now slightly more likely to be investing in training (+1 pp)
and in company reputation and branding (+3 pp).
Looking at the changes within EU28 Member States, companies in Malta (+29 pp) and
Croatia (+24 pp) have recorded the largest increases in the proportion investing in
training, while the largest declines are observed amongst companies in the Czech
Republic (-13 pp), Poland (-9 pp), Bulgaria and Slovenia (both -8 pp).
Companies in Spain (+18 pp), Croatia and Greece (both +14 pp) are all more likely to
have invested in company reputation and branding compared to 2014, while those in
Portugal (-20 pp), Poland (-19 pp) and Slovakia (-16 pp) are now less likely to have done
so.
There are only five Member States where there has been an increase in the proportion
investing in organisation or business process improvements: Malta (+12 pp), Greece (+6
pp), Latvia (+5 pp), Spain and Croatia (both +4 pp). This compares with a decline of 24
pp in Slovakia and 20 pp in Portugal, Hungary and Germany.
The proportion of companies in Malta investing in product or service design has increased
by 19 percentage points, followed by companies in Luxembourg at 17 points. On the
other hand, companies in Slovakia and Lithuania (both -16 pp) are now less likely to be
investing in this area.
Companies in Croatia are much more likely to be investing in software development than
they were in 2014 (+18 pp) as are those in Greece (+8 pp). In contrast, the proportion
investing in this area in the Czech Republic (-16 pp), Slovakia and Austria (both -13 pp)
has declined.
The largest increases in the proportion of companies investing in research and
development are observed among companies in Malta (+16 pp) and Ireland (+10 pp),
while those in Hungary (-17 pp), Finland (-16 pp) and Poland (-15 pp) show the largest
declines.
30
31
An analysis of company characteristics shows the following:

The larger the company, the more likely it is it invested at least some turnover
in training or research and development. For example 29% of companies with 1-9
employees invested in research and development, compared to 67% of those with
250+ employees.

Companies with 50-249 employees are the most likely to have invested in
organisation or business process improvements (75% vs. 51%-65%), or product
or service design (64% vs. 42%-56%).

Manufacturing companies are the most likely to have invested in product or
service design (57% vs. 38%-47%), or in research and development (46% vs.
25%-36%).

Services sector companies are the most likely to have invested in reputation
and branding (63% vs. 54%-59%).

Industry sector companies are the most likely to have invested in training (72%
vs. 58%-67%). Industry sector companies are, however, the least likely to have
invested in software development (36% vs. 42%-47%).

Companies founded after 2014 are the most likely to have invested in machines,
equipment, software or licenses (77% vs. 69%-72%), but are the least likely to
have invested in training (55% vs. 63%-65%).

Companies that are part of a group are more likely than those that are not to
have invested in almost all of these areas.
For example 63% have invested in
organisation or business process improvements, compared to 52% of companies
that are not part of a group.

Not surprisingly, companies with the smallest turnover are the least likely to have
invested in any of these areas. Furthermore, companies whose turnover has risen
since 2012 are the most likely to have invested in each area. For example 51%
have invested in software development, compared to 40% of companies whose
turnover either remained the same, or fell.
32
33
2. PROBLEMS AND PUBLIC SUPPORT RELATED TO THE
COMMERCIALISATION OF (INNOVATIVE) GOODS OR SERVICES
This section of the report considers the problems faced by companies in their attempts to
commercialise their innovative goods or services. It also discusses the public support
options that would most likely have a positive impact on the commercialisation of
innovative goods or services.
2.1.
Problems related to the commercialisation of goods or services
- Established competitors are a problem for the commercialisation of innovative
goods or services Companies that had introduced at least one innovative good or service since 2012 were
asked how much of a problem a range of issues had been for them in commercialising
their innovation(s)11. A majority of companies say that a market dominated by
established competitors (65%), a lack of financial resources (60%) or the cost or
complexity
of
meeting
regulations
or
standards
(57%)
are
a
problem
in
the
commercialisation of their innovative goods or services. In fact, more than one quarter
say each of these issues is a major problem.
At least four out of ten companies say a lack of human resources, administrative or legal
issues (both 46%) or low demand for the innovative goods or services (43%) have been
problems, although lack of human resources is the most likely of these three reasons to
have been a major problem (19% vs. 17% and 13%, respectively).
11
Q5A Thinking about the commercialisation of your company’s innovative goods or services since January
2012, have any of the following been a major problem, a minor problem or not a problem at all? Low demand
for your innovative goods or services; Weak distribution channels; Lack of marketing expertise; Market
dominated by established competitors; Difficulties in maintaining intellectual property rights; Administrative or
legal issues ; Finding or using new technologies ; Cost or complexity of meeting regulations or standards; Lack
of human resources ; Lack of financial resources.
34
Fewer than four in ten companies have had problems with a lack of marketing expertise
(39%), weak distribution channels (36%) or finding or using new technologies (33%),
with weak distribution channels (11%) and a lack of marketing expertise (10%) the most
likely to have been a major problem.
Finally, just over one in five companies have had problems maintaining their intellectual
property rights (21%), although this has only been a major problem for 7%.
Base: Those companies that have introduced innovative goods or services
Compared to the last survey in 2014, companies are now significantly less likely to say
that low demand has been a problem when commercialising their goods or services (-10
percentage points). They are also less likely to say that a lack of marketing expertise (-9
pp), weak distribution channels or a lack of financial resources (both -8 pp), difficulties in
maintaining intellectual property rights (-6 pp) or the cost or complexity of meetings
regulations or standards (-5 pp) have been problems when commercialising their goods
and services. In particular, low demand and a lack of financial resources are now both
much less likely to be considered a major problem (both -9 pp).
Companies within the euro area are more likely than those outside the euro area to say
the cost or complexity of meeting regulations or standards (60% vs. 52%), a lack of
financial resources (62% vs. 56%) or low demand for their innovative goods or services
(46% vs. 39%) have been problems to some extent.
Companies in EU13 Member States are more likely than EU15 countries to say the
following have been a problem to some degree: a lack of human resources (55% vs.
43%), a lack of financial resources (69% vs. 57%), the cost or complexity of meetings
regulations or standards (66% vs. 55%), administrative or legal issues (54% vs. 44%),
weak distribution channels (41% vs. 34%) and a market dominated by established
competitors (70% vs. 63%).
35
Country analysis
In general, companies in EU28 are more likely than those in Switzerland and the US to
say each of these issues have been a problem in the commercialisation of their
company’s innovative goods or services. The exceptions are finding or using new
technologies and difficulties maintaining intellectual property rights, with companies in
Switzerland more likely to mention these are problems (37% vs. 33% and 29% vs. 21%,
respectively).
Companies in the US are less likely than those in Switzerland or EU28 to say any of these
issues have been problems, except for lack of marketing expertise (29% for the US vs.
27% for Switzerland. This is particularly the case for the cost or complexity of meeting
regulations or standards (30% vs. 54%-57%), a market dominated by competitors (40%
vs. 62%-65%) or a lack of financial resources (34% vs. 39%-60%).
Amongst companies that have introduced an innovative good or service since January
2012, at least half in each Member State say that a market dominated by established
competitors has been a problem in commercialising their innovative goods or services.
Companies
in
Cyprus
(81%),
France,
Poland
(both
78%),
Estonia
(76%)
and
Luxembourg (75%) are the most likely to say this, compared to 52% of companies in
Finland and Austria, and 53% in Germany.
A lack of financial resources is most likely to have been a problem for companies in
Greece (81%), Portugal (79%) and Croatia (78%), but it is least likely to be mentioned
by companies in Germany, Denmark and Belgium (all 41%).
In 18 countries, at least half of all companies say that the cost or complexity of
meeting regulations or standards has been a problem, and this is particularly the
case for companies in Poland (80%), France (77%) and Slovakia (68%). Companies in
Denmark (35%) and Lithuania (37%) are much less likely to say this has been a
problem.
Companies in Latvia (64%), Luxembourg (62%) and Poland (60%) are the most likely to
say a lack of human resources has been a problem in commercialising their innovative
goods or services. In contrast, 25% of companies in the Netherlands and 31% in
Denmark say the same.
Administrative or legal issues are most likely to have been a problem for 67% of
companies in France, and 62% of those in Poland and Slovakia, and least likely to have
been an issue for companies in Finland and Malta (both 26%).
Companies in Portugal and Cyprus are the most likely to say low demand for their
innovative goods or services has been a problem (both 63%), compared to the 30%
of companies in Denmark and 31% in Sweden that say the same.
At least half of companies in Ireland (63%), Portugal, Latvia (both 57%) and Lithuania
(50%) say a lack of marketing expertise has been a problem. Companies in Germany
(25%), Sweden (28%) and Hungary (29%) are the least likely to mention this reason.
36
Portugal and Poland are the only countries where at least half of all companies say weak
distribution channels have been a problem (55% and 52%, respectively). By
comparison, around one in five companies in Denmark, the UK (both 20%) and the
Netherlands (22%) say this has been a problem when commercialising their company’s
innovative goods or services.
Companies in Portugal (59%) are also the most likely to say finding or using new
technologies has been a problem, followed by 46% of companies in Greece and 45% in
France and Belgium. Companies in Estonia (23%) and Denmark (24%) are the least
likely to say this has been a problem.
Finally, companies in Portugal
are also the most likely to
mention difficulties
maintaining intellectual property rights (40%), followed by those in Poland (32%).
Companies in Estonia and Denmark are the least likely to say this has been an issue
(10%).
37
There are some differences in the evolution since 2014 for the results of EU28,
Switzerland and the US. Compared to the last survey in 2014, companies in the US and
Switzerland are now less likely to say a market dominated by established competitors
has been a problem compared to those in EU28, where there has been little change (-14
pp and -8 pp vs +1 pp, respectively). Companies in EU28 are now less likely to say
difficulties in maintaining intellectual property rights has been a problem for them (-6
percentage points). However, companies in the US (+2 pp) and Switzerland (+3 pp) are
now more likely to say this has been a problem.
Companies in Estonia (+20 percentage points), France, Malta (both +14 pp), and Latvia
(+12 pp) are all much more likely than they were in 2014 to say a market dominated
by established competitors has been a problem when commercialising their innovative
goods or services. In contrast, those in Portugal, Finland and Romania are now less likely
to say this has been a problem (all -9 pp).
There are only four Member States where companies are now more likely to say that a
lack of financial resources has been a problem: Luxembourg (+11 pp), France (+8
pp), Hungary (+4 pp) and Greece (+3 pp). On the other hand, companies in Cyprus (-20
pp), Spain (-15 pp) and Denmark (-14 pp) are now much less likely to say this has been
a problem.
Companies in France (+22 pp), Luxembourg (+19 pp) and Hungary (+17 pp) are all
much more likely to say that the cost of complexity of meetings regulations or
standards has been a problem, while those in Italy (-24 pp), Romania (-20 pp) and
Spain (-18 pp) are now much less likely to do so.
Compared to 2014, companies in Luxembourg (+14 pp) are also much more likely to say
that low demand for the innovative goods or services has been a problem, as are
those in Lithuania (+6 pp). In contrast, companies in Romania (-24 pp) and Cyprus (-19
pp) are much less likely to say this has been a problem.
A lack of marketing expertise is much more likely to be mentioned by companies in
Luxembourg (+18 pp), Estonia (+17 pp) and France (+14 pp), but less likely to be
mentioned by companies in Cyprus (-28 pp) and Italy (-24 pp).
Companies in Luxembourg (16%) are also much more likely to say weak distributions
channels have been a problem, with those in Italy (-20 pp), Romania and Spain (both 17 pp) much less likely to do so.
And finally, companies in Luxembourg (+19 pp) and Hungary (+12 pp) are much more
likely than they were in 2014 to say that difficulties in maintaining intellectual
property rights have been a problem, while those in Romania (-19 pp), Italy (-17 pp)
and Spain (-16 pp) are now less likely to mention this has been a problem.
38
39
40
The analysis of company characteristics highlights the following:

The smaller the company, the more likely it is to say a lack of financial
resources has been a problem: 62% of companies with 1-9 employees say this,
compared to 40% of those with 250+.

Companies with less than 50 employees are the least likely to say a lack of
human
resources
(44%-49%
vs.
58%-59%)
and
finding
or
using
new
technologies have been problems (31%-33% vs. 46%-47%).

Companies with 50-249 employees are the most likely to say they have had
problems maintaining intellectual property rights (33% vs 14%-21%).

Retail companies are the most likely to say a market dominated by established
competitors has been a problem (71% vs. 59%-65%).

Manufacturing companies are the most likely to say maintaining intellectual
property rights has been a problem (27% vs. 19%-22%).

Companies established after 2014 are generally less likely to say they have faced
problems with regards to the commercialisation of innovative goods or services.
For example 47% of the youngest companies say a lack of financial resources has
been a problem, compared to 59%-65% of companies that have been established
for longer.

Not surprisingly, the smaller the company’s turnover in 2014, the more likely it is
to say a lack of financial resources has been a problem: 71% of companies with
the smallest turnover say this, compared to 48% of companies with a turnover of
2 million.
41
42
- Established competitors are also a problem for the commercialisation of noninnovative goods or services Companies that have not introduced any innovative goods or services since January 2012
were asked about problems they may have encountered commercialising their goods or
services12. In general, these companies are less likely to consider each of these issues as
problems, compared to companies who have innovative goods or services.
A market dominated by established competitors is the only problem mentioned by at
least half of all the companies that have not introduced any innovative goods or services
(53%). Almost half (48%) say a lack of financial resources has been a problem, although
companies are slightly more likely to say this has been a major problem than they are
about a market dominated by established competitors (24% vs. 22%).
At least four out of ten say the cost or complexity of dealing with regulations or
standards (46%), or low demand for their goods or services are problems (44%), while
35% say administrative or legal issues have been a problem. At least one in five say a
lack of human resources (27%), a lack of marketing expertise (26%), weak distribution
channels (22%) or finding or using new technologies (21%) have been problems.
Companies are least likely to say that difficulties maintaining intellectual property rights
have been a problem (11%), with just 2% saying this has been a major problem.
For most problems, companies are more likely to say they have been minor rather than
major ones. The exception is a lack of financial resources, with an equal proportion of
companies saying this has been a major or a minor problem (both 24%).
12
Q5B Thinking about the commercialisation of your company’s goods or services since January 2012, have any
of the following been a major problem, a minor problem or not a problem at all? Low demand for your goods or
services; Weak distribution channels; Lack of marketing expertise; Market dominated by established
competitors; Difficulties in maintaining intellectual property rights; Administrative or legal issues ; Finding or
using new technologies ; Cost or complexity of meeting regulations or standards; Lack of human resources ;
Lack of financial resources.
43
Base: Those companies that have not introduced any innovative goods or services
Since the last survey in 2014, companies are less likely to say that the following have
been a problem: lack of financial resources (-8 percentage points), a lack of marketing
expertise (-7 pp), the cost or complexity of meeting regulations or standards (-6 pp), low
demand for their goods or services, weak distribution channels (both -5 pp), or
difficulties in maintaining intellectual property rights (-3 pp).
In particular, companies are now less likely to say a lack of financial resources (-8 pp),
low demand for their goods or services (-6 pp) or the cost or complexity of meeting
regulations or standards (-5 pp) have been a major problem.
Country analysis
Companies in the US are less likely than those in Switzerland or EU28 to say that each of
these issues have been problems for them. For example 27% of companies in the US say
the cost or complexity of meeting regulations or standards has been a problem,
compared to 46% of companies in EU28 and 47% in Switzerland.
Companies in Switzerland are more likely than those in EU28 to say most of these issues
have been problems. The exceptions are a lack of financial resources (41 vs. 48% in
EU28), and low demand for the company’s goods or services (36% vs. 44%).
44
At least two thirds of companies in Cyprus (80%), Poland (73%), Greece (70%) and
Spain (67%) that have not introduced any innovative goods or services since January
2012 say a market dominated by established competitors has been a problem for
them when commercialising their goods or services. In fact, at least one third of
companies in each Member State says the same, with those in Finland (33%) and the UK
(35%) the least likely to mention this has been a problem.
There is a large variation across the EU in the proportion of companies that say a lack of
financial resources has been a problem: 85% of companies in Cyprus and 81% in
Greece say this has been a problem, compared to 24% in the UK and 25% in Germany.
Companies in Cyprus and Greece are also the most likely to say low demand for their
goods or services has been a problem (84% and 80%, respectively), while those in the
UK (23%) and Belgium (25%) are the least likely to say this.
In nine Member States at least half of the companies say that the cost or complexity
of meeting regulations or standards has been a problem, with companies in France
(70%), Portugal (62%) and Luxembourg (56%) the most likely to say this. This
compares with the 24% of companies in Estonia, 26% in Sweden and 27% in Lithuania
that say the same.
At least half of the companies in France (59%), Poland (55%), Cyprus and Luxembourg
(both 52%) say administrative or legal issues have been a problem, compared to
14% of companies in Estonia and Romania, and 15% in the UK.
Latvia is the only country where at least half say a lack of human resources has been
an issue (52%), followed by 47% of companies in Slovakia and 44% in France,
Luxembourg, Bulgaria and Lithuania. At the other end of the scale just 10% in the
Netherlands and 19% in Spain say the same.
Companies in Ireland (53%) and Poland (52%) are the most likely to say that a lack of
marketing expertise has been a problem, while those in Sweden (14%) and the Czech
Republic (16%) are the least likely to do so.
Companies in Poland (47%), Cyprus (37%), Latvia and Portugal (both 35%) are the
most likely to say weak distribution channels have been a problem, particularly when
compared to companies in the UK and Belgium (both 10%).
Finding or using new technologies is most likely to have been a problem for
companies in Poland (39%), Cyprus (33%) and France (32%), and least likely to have
been a problem for companies in Austria (8%) or Estonia (10%).
Companies in Portugal (25%) and Cyprus (20%) are the most likely to say maintaining
intellectual property rights has been a problem, compared to just 2% of companies in
Malta.
45
Companies in the US and the EU are generally less likely to say each of these issues has
been a problem for them, compared to the results of the last survey in 2014: for
example a lack of financial resources (EU28: -8 percentage points, US: -14 pp)
However, in Switzerland companies are now more likely to say a number of these issues
have been problems, and in particular a lack of financial resources (+15 pp), low demand
for their goods or services (+12 pp), a market dominated by established competitors (+9
pp), and the cost or complexity of meeting regulations or standards (+8 pp).
Although in EU28 there has been no change in the proportion saying a market
dominated by established competitors is a problem, at country level there have been
some notable variations. Companies in Cyprus, Luxembourg (both +18 pp) and Ireland
(+15 pp) are now more likely to say this has been a problem than they were in 2014,
while those in Malta (-18 pp), the Netherlands (-14 pp) and Bulgaria (-12 pp) are now
less likely to do so.
Companies in the Czech Republic (-21 pp), Spain and the UK (both -19 pp) are much less
likely to say a lack of financial resources has been a problem, while those in
Luxembourg (+19) and Cyprus (+13) are more likely to do so.
Companies in Luxembourg are also much more likely to say the cost or complexity of
meeting regulations of standards has been a problem, compared to 2014 (+35 pp),
as are companies in Cyprus (+18 pp) and Latvia (+17 pp). On the other hand,
companies in the Czech Republic (-28 pp), Italy (-22 pp), and Croatia (-17 pp) are less
likely to say this has been a problem than they were in 2014.
Companies in Cyprus are now much more likely to say low demand for their goods or
services has been a problem (+22%), while companies in Ireland (-19 pp), the Czech
Republic (-18 pp) and Spain (-16 pp) are much less likely to say this has been a
problem.
Compared to the results from 2014, most companies are now less likely to say a lack of
marketing expertise has been a problem, and this is particularly the case amongst
companies in Italy (-24 pp), Portugal (-17 pp) and Spain (-14 pp). However, there have
been increases, most notably amongst companies in Ireland (+18 pp), Latvia (+13 pp)
and Luxembourg (+10 pp).
Weak distribution channels are much more likely to be mentioned as a problem by
companies in Luxembourg (+19 pp), Malta (+14 pp) and Cyprus (+12 pp) compared to
2014. On the other hand, companies in Spain (-19 pp), the Czech Republic (-16 pp) and
Greece (-15 pp) are now less likely to say this has been a problem when commercialising
their goods or services.
Finally, companies in Luxembourg are also more likely to say that maintaining their
intellectual property rights has been a problem than they were in 2014 (+11 pp),
while those in Italy (-12 pp) and the Czech Republic (-10 pp) are less likely to do so.
46
47
48
An analysis of company characteristics reveals the following differences:

The largest companies are the most likely to say finding or using new
technologies has been a problem (46% vs. 21%-37%), but they are the least
likely to say a lack of demand for goods or services (30% vs. 43%-45%), or
administrative or legal issues (28% vs. 35%-43%) have been problems.
Companies with 50-249 employees, on the other hand, are the most likely to say
a lack of marketing expertise has been a problem (36% vs 25%-29%).

Companies in the industry sector are the least likely to say a lack of marketing
expertise has been a problem (20% vs. 27%-29%).

The younger the company, the more likely it is to say a market dominated by
established competitors has been a problem: 91% of the youngest companies say
this, compared to 51% of those established before 2009.

The youngest companies are also the most likely to say administrative or legal
issues (56% vs. 28%-36%), a lack of marketing expertise (46% vs. 24%-35%),
weak distribution channels (39% vs. 22%-27%), or finding or using new
technologies (37% vs. 20%-21%) have been problems.

Perhaps not surprisingly, companies with a turnover of 500,000 or less are the
most likely to say a lack of financial resources has been a problem (50%-56% vs.
38%-39%).

Companies whose turnover has fallen since 2012 are the most likely to say a
market dominated by established competitors (62% vs. 48%-49%), a lack of
financial resources (67% vs. 35%-43%), or a lack of demand for their goods or
services (66% vs. 32%-37%) have been problems.
49
50
2.2.
Public support for the commercialisation of goods or services
- Support for training staff in how to promote and market innovative goods and
services would be the type of public support with most positive impact Companies that have introduced innovative goods or services since January 2012 were
asked which types of public support for commercialisation of their innovations would
have the most positive impact13. Almost one third (30%) say support for training staff in
how to market and promote innovative goods or services would be the type of public
support with most positive impact. At least one in five say accessing or reinforcing online
selling (23%), participating in conferences, trade fairs or exhibitions (22%) or meeting
regulations or standards (20%) would have the most positive impact. Almost as many
mention accessing or reinforcing their presence in export markets (17%).
Market-testing a product or service before launch, or applying for, managing or
protecting intellectual property rights are mentioned by relatively few companies as
support that would have the most positive impact (9% and 6%, respectively).
MAX. 2 ANSWERS
Companies within the euro area are more likely than their non-euro area counterparts to
say that accessing or reinforcing online selling would have the most positive impact (26%
vs. 18%).
13
Q6A Thinking about possible public support for commercialisation of your innovative goods or services, which
of the following two types of intervention would have the most positive impact on your company? Support for:
(MAX. 2 ANSWERS) Meeting regulations or standards; Accessing or reinforcing online selling; Participating in
conferences, trade fairs, exhibitions; Training staff in how to promote and market innovative goods or services;
Applying for, managing or protecting intellectual property rights; Market-testing a product or service before
launch; Accessing or reinforcing your presence in export markets Other (SPONTANEOUS); None
(SPONTANEOUS); Don’t know
51
Companies in EU15 countries are more likely than EU13 to say that meeting regulations
or standards (21% vs. 15%) or training staff how to market and promote innovative
goods or services (31% vs. 24%) would have the most positive impact. However, they
are less likely than companies in EU13 to mention participating in conferences, trade
fairs or exhibitions (21% vs. 28%).
Country analysis
Compared to their EU28 counterparts, companies in the US are much more likely to say
training staff how to promote and market innovative goods or services would have the
most positive impact on their company (43% vs. 30%). In turn, companies in EU28 are
more likely to mention this kind of support compared to those in Switzerland (14%).
Companies in Switzerland are less likely than their counterparts in EU28 to say that
accessing or reinforcing online selling (11% vs. 23%), meeting regulations or standards
(11% vs. 20%) or accessing or reinforcing their presence in export markets (8% vs.
17%) would have the most positive impact.
Companies in the US are the most likely to mention applying for, managing or protecting
intellectual property rights (15% vs. 6% of companies in EU28 and in Switzerland).
In 16 Member States, companies are most likely to say that training staff how to
promote and market innovative goods or services would have the most positive
impact. This is particularly the case for companies in Estonia (44%), Malta (43%),
Portugal and France (both 42%). At the other end of the scale 18% of companies in
Slovenia and Germany, and 20% in Hungary say the same.
Companies in Italy and the Netherlands are most likely to say that accessing or
reinforcing online selling would have the most positive impact (38% and 32%,
respectively), and this kind of support is also widely mentioned by companies in Ireland
(36%) and Finland (31%). In contrast just 7% of companies in Estonia.
In ten Member States, companies are most likely to mention participating in
conferences, trade fairs and exhibitions - particularly companies in Croatia (37%),
Finland (35%) and Poland (32%). This option is also widely mentioned by companies in
Malta (36%). On the other hand, companies in Luxembourg (13%) and Denmark (14%)
are least likely to say this kind of support would have the most positive impact.
Companies in France are the most likely to say meeting regulations and standards
would have the most positive impact (40%), followed by those in the UK (25%), the
Netherlands and Luxembourg (both 23%). Just 6% of companies in Lithuania and 8% in
Romania say the same.
Companies in Greece (45%) and Cyprus (42%) are most likely to say accessing or
reinforcing their presence in export markets would have the most positive impact,
compared to 9% of companies in France.
52
Market-testing a product or service before launch is most likely to be seen as
having the most positive impact by companies in Sweden and Lithuania (both 18%),
followed by those in Luxembourg and Hungary (both 15%). This compared with 6% of
companies in France and 7% in Ireland, Finland and Slovakia.
Austria is the only country where at least one in ten companies say applying for,
managing or protecting intellectual property rights would have the most positive
impact (12%) – no companies in Malta say the same.
MAX. 2 ANSWERS
53
Highlights from the analysis of company characteristics include:

Companies with at least 50 employees are the most likely to say that training
staff how to promote and market innovative goods or services would have the
most positive impact (38%-43% vs. 28%-29%). Those with 250+ employees are
also the most likely to mention applying for, managing or protecting intellectual
property rights (16% vs. 3%-6%), but the least likely to mention participating in
conferences, trade fairs, exhibitions (13% vs. 22%-23%). Companies with 1-9
employees are the least likely to mention accessing or reinforcing their presence
in export markets (15% vs. 24%-28%).

Manufacturing companies are the most likely to mention accessing or
reinforcing their presence in export markets (30% vs. 10%-17%), but are the
least likely to say training staff how to promote and market innovative goods or
services would have the most positive impact (23% vs. 30%-32%).

Retail companies are the most likely to mention accessing or reinforcing online
selling (32% vs. 16%-18%), while those in industry are the most likely to
mention meeting regulations or standards (29% vs. 17%-20%).

Companies with a turnover of more than two million euros are the most likely to
say accessing or reinforcing their presence in export markets would have the
most positive impact (26% vs. 14%-16%).
MAX. 2 ANSWERS
54
- Again, support for training staff in how to promote and market goods and
services would be the type of public support with most positive impact Companies that had not introduced any innovative goods or services since January 2012
were also asked about which type of public support for the commercialisation of their
goods and services would have the most positive impact14. For this group of companies,
support for training staff in how to promote and market goods or services is also the type
of public support that would have most positive impact (24%). One in five of these
companies mention meeting regulations or standards (20%), while 17% mention
accessing or reinforcing online selling, and 16% participating in conferences, trade fairs
or exhibitions.
One in ten say accessing or reinforcing their presence in export markets would have the
most positive impact (10%), while fewer mention market-testing (5%) or applying for,
managing or protecting intellectual property rights (4%).
MAX. 2 ANSWERS
Companies in the euro area are more likely than their non-euro area counterparts to say
meeting regulations or standards (23% vs. 14%), or training staff how to promote and
market goods or services (26% vs. 20%) would have the most positive impact.
14
Q6B Thinking about possible public support for commercialisation of your goods or services, which two of the
following types of intervention would have the most positive impact on your company? Support for: (MAX. 2
ANSWERS) Meeting regulations or standards; Accessing or reinforcing online selling; Participating in
conferences, trade fairs, exhibitions; Training staff in how to promote and market goods or services; Applying
for, managing or protecting intellectual property rights; Market-testing a product or service before launch;
Accessing or reinforcing your presence in export markets Other (SPONTANEOUS); None (SPONTANEOUS);
Don’t know
55
Furthermore, companies in EU15 are more likely than EU13 to say meeting regulations or
standards (22% vs. 12%), or training staff how to promote and market goods or services
(25% vs. 18%) would have the most positive impact.
Country analysis
Companies in the US are more likely than those in EU28 or Switzerland to say
participating in conferences, trade fairs or exhibitions would have the most positive
impact (21% vs. 16% and 11%, respectively). Companies in Switzerland, on the other
hand, are less likely than those in EU28 and the US to say training (17% vs. 24% and
22%), meeting regulations or standards (14% vs. 20% and 18%), or accessing or
reinforcing online selling (10% vs. 17% and 19%) would have the most positive impact.
In 15 Member States, companies are most likely to say training staff how to promote
and market goods or services would have the most positive impact, and this is
particularly the case for those in Belgium (31%), Portugal (30%) and Spain (29%).
However, companies in France are the most likely across the EU to mention this type of
support as having the most positive impact (36%). At the other end of the scale 12% of
companies in Slovenia and 13% in Croatia mention this kind of support.
Companies in France are also the most likely to mention meeting regulations of
standards (40%), followed by those in Malta (31%) and Luxembourg (26%). This
compares to 5% of companies in Estonia, 8% in Romania, and 9% in Bulgaria and
Lithuania.
Accessing or reinforcing online selling is most likely to be mentioned by companies
in the Netherlands, Spain (both 26%) and Greece (23%), and least likely to be
mentioned by those in Romania and Belgium (both 6%).
Companies in Cyprus (46%) are the most likely to say that participating in
conferences, trade fairs or exhibitions would have the most positive impact, followed
by 24% of companies in Slovenia and Ireland, and 22% in Sweden, Croatia and Spain.
This compares with 9% of companies in France and 11% in Austria.
Companies in Cyprus (36%) are also the most likely to say accessing or reinforcing
their presence in export markets would have the most positive impact, followed by
companies in Greece (34%) and Croatia (23%). In contrast just 3% of companies in
Bulgaria and 4% in the UK and Austria say the same.
Sweden and Spain (both 11%) are the only countries where at least one in ten
companies mention market-testing, and Spain is also the only country where at least
one in ten mention applying for, managing or protecting intellectual property
rights (10%).
56
MAX. 2 ANSWERS
57
The analysis of company characteristics illustrates the following:

Companies
with more
250+
employees are the most
likely to mention
participating in conferences, trade fairs, exhibitions (42% vs. 15%-24%), but are
the least likely to say that meeting regulations or standards would have the most
positive impact (11% vs. 19%-25%).

Retail companies are the most likely to mention accessing or reinforcing online
selling (23% vs. 10%-17%), while those in manufacturing are the most likely to
mention accessing or reinforcing their presence in export markets (20% vs. 8%11%).

Companies established after 2014 are the most likely to mention accessing or
reinforcing online selling (30% vs. 14%-17%), participating in conferences, trade
fairs, or exhibitions (30% vs. 14%-23%), or market-testing a product or service
before launch (22% vs. 5%-9%).

Companies with the lowest turnover are the least likely to mention training staff in
how to promote and market goods or services (18% vs. 26%-29%), while those
with the highest turnover are the most likely to mention participating in
conferences, trade fairs, or exhibitions (22% vs. 14%-16%).
MAX. 2 ANSWERS
58
3. INVESTMENT IN INNOVATON
- Most companies invest no more than 5% in innovation activities Companies that had introduced at least one innovation since January 2012 were asked
what proportion of their 2014 turnover was invested in innovation activities 15. These
companies are most likely to have invested between one and five percent (36%),
although 18% invested less than 1%. The same proportion (18%) invested at least 6% although most of these companies invested six to ten percent, rather than higher
proportions.
At least one in five of these companies said they did not invest any 2014 turnover in
innovation activities (22%).
Base: Those companies that have introduced at least one innovation since January 2012
(n = 9 449, 72% of total base)
15
Q7 Approximately what percentage of your company's turnover in 2014 was invested in innovation activities?
0%; Less than 1%; Between 1 and 5%; Between 6 and 10%; Between 11 and 15%; 16% or more; Don’t know
59
Country analysis
Companies in Switzerland are more likely than their EU counterparts to have invested at
least some turnover in innovation activities, with only 11% investing nothing (compared
to 22% for EU companies). Companies in Switzerland are more likely than those in the
EU to have invested less than 1% (27% vs. 18%) or between 1 and five percent (40%
vs. 36%).
Companies in the US, on the other hand, are the least likely overall to have invested a
proportion of their turnover in innovation in 2014, with 33% saying they had invested
nothing.
At least one quarter of companies in Estonia, Finland (both 27%), Lithuania (26%),
Croatia (25%) say they invested less than one percent of 2014 turnover in innovation
activities, compared to 12% of companies in Cyprus and Portugal and 13% in France that
say the same.
In all EU Member States, companies are most likely to say that they invested between
one and five percent of their turnover in innovation activities in 2014. Companies in
Belgium are the most likely to have done so (48%), followed by those in Malta (42%)
and Bulgaria (41%). At the other end of the scale, in Estonia, Latvia, Sweden and
Romania only 29% of the companies invested this proportion of turnover in innovation
activities.
Companies in Malta and the Netherlands are the most likely to say they invested
between six and ten percent in innovation activities in 2014 (both 15%), followed by
those in Slovakia and Italy (both 14%). This compares with 5% of companies in Finland
and Cyprus and 6% in the UK and Lithuania.
Companies in the Netherlands are the most likely to have invested in 2014 between 11%
and 15% of their turnover in innovation activities (7%), while those in Slovakia are the
most likely to have invested 16% or more (15%)..
One third of companies in France and Portugal (both 33%) that introduced at least one
innovation since January 2012 say they invested no turnover in innovation activities in
2014, as do 30% of the companies in Cyprus and 29% in Latvia and Spain. At the other
end of the scale only 11% of companies in Slovakia, 12% of those in Belgium and 13%
in Austria say they invested none of their turnover in innovation activities.
60
61
The analysis of company characteristics highlights the following:

Companies with 1-9 employees are the most likely to say they invested none of
their 2014 turnover in innovation activities (24% vs. 5%-14%).

Companies in the retail (26%) and industry (25%) sectors are the most likely to
say they invested none of their 2014 turnover in innovation activities. Those in
the services and manufacturing sectors are the most likely to have done some
investment (76% and 79% vs. 68%-72%).

Companies that were established after 2014 are the most likely to say they
invested none of their 2014 turnover (29% vs. 22%-23%).

The higher a company’s turnover since 2012, the more likely they are to have
invested at least some of 2014’s turnover on innovation activities. For example
23% of companies with a turnover of up to 100,000 euros invested nothing,
compared to 14% of those with a turnover of more than 2 million euros.

Those whose turnover has risen since 2012 are more likely to have invested in
innovation activities than those whose turnover has remained the same or fallen
(81% vs 72% and 67%, respectively).
62
- The majority of companies plan to maintain or increase the share of
investment in innovation in the next 12 months More than one quarter of companies that introduced at least one innovation since
January 2012 plan to increase the proportion of investment they dedicate to innovation
in the next 12 months (27%) 16. A further 48% of companies plan to maintain their level
of investment.
Fewer than one in twenty plan to reduce their investment in innovation (4%), while 16%
do not plan to invest in innovation in the next 12 months.
Companies outside the euro area are more likely to say they will increase their
investment in innovation, compared to their euro area counterparts (31% vs. 25%). Euro
area companies, on the other hand, are more likely to say they will not invest in
innovation (19% vs. 11%).
Companies in EU13 countries are also more likely than EU15 countries to say they will
increase investment (33% vs. 26%) and less likely to say they will keep the proportion
invested unchanged (44% vs. 49%).
16
Q8 Do you plan to increase, reduce or keep unchanged the percentage of investment dedicated to innovation
in the next 12 months? Increase; Keep the percentage unchanged; Reduce; You do not plan to invest in
innovation in the next 12 months; Don’t know
63
Country analysis
About a third of companies (27%) in the US and in EU28 that have innovated say they
will increase the proportion of investment dedicated to innovation in the next 12 months.
In contrast just 14% of companies in Switzerland say the same. Companies in
Switzerland are much more likely to say they will keep the proportion of investment
unchanged (74% vs. 53% for the US and 48% for the EU). It is worth noting here that
companies in Switzerland were far less likely than those in EU28 and in the US to say
they had not used any turnover from 2014 to invest in innovation. Indeed, companies in
the EU are more likely than those in the US and Switzerland to say they will not invest in
innovation in the next 12 months (16% vs. 10% and 4%, respectively).
Within the EU, companies in Romania (49%), Malta (47%) and Ireland (41%) are the
most likely to say they will increase the percentage of investment dedicated to innovation
in the next 12 months. At the other end of the scale only 18% of companies in France
and 19% in Germany say the same.
At least six out of ten companies in Finland (67%), the Netherlands (66%), Denmark
(63%) and Germany (60%) say they will keep the percentage invested in innovation
unchanged, compared to 22% of companies in Romania.
Companies in Finland and France (both 8%) are the most likely to say they will reduce
the proportion of investment dedicated to innovation in the next 12 months.
Finally, almost four in ten companies in France (37%) and 28% of the companies in
Spain say that they do not plan to invest in the next 12 months.
64
The analysis of company characteristics highlights that:

Companies with less than 50 employees are the most likely to say they are not
planning to invest in innovation in the next 12 months (12%-17% vs. 5%-7%).

Retail companies are the least likely to say they will increase investment,
particularly compared to those in the industry sector (24% vs. 30%).

Companies established after 2014 are the most likely to say they will increase
investment (42% vs. 25%-27%).

Companies whose turnover has increased are the most likely to say they will
increase investment (30% vs. 25%-26%).
65
In addition:

The more of their turnover a company invested in innovation in 2014, the
more likely they are to say they will increase investment in innovation in the next
12 months: 19% of companies that invested none of their 2014 turnover say this,
compared to 41% of companies that invested 11% or more.
66
- Services are most likely to be the focus of investment in innovation over the
next 12 months At least one third of companies that invested in innovation, plan to focus their
investment on services (44%), marketing strategies (40%), or goods (35%) in the next
12 months17. More than one quarter will focus their investment on organisational
methods (28%), while almost as many will focus on processes (26%).
MULTIPLE ANSWERS POSSIBLE
Base: Those companies that have invested in innovation and plan to invest in the next 12
months (n = 7 285, 88% of total base)
17
Q9 What will be the focus of your planned investment in innovation in the next 12 months? (MULTIPLE
ANSWERS POSSIBLE) Goods; Services; Processes (e.g. production processes or distribution methods);
Marketing strategies (e.g. packaging, product promotion or placement or pricing strategies); Organisational
methods (e.g. knowledge management or the work environment); Don’t know
67
Country analysis
Companies in EU28 are much more likely than their US counterparts to say they will
focus their investment in each of these areas. For example 44% of companies in EU28
say they will focus their investment on services, compared to 32% of US companies. In
addition, in EU28 35% of companies will focus investment on goods, compared to 20% of
companies in the US. A significant proportion of companies in the US don’t know where
they will focus their investment (41%).
Companies in Switzerland are less likely than those in EU28 to say they will focus
investment in marketing strategies (33% vs. 40%) or organisational methods (13% vs.
28%).
In 18 Member States, companies that invested in innovation and plan to invest in the
next 12 months are most likely to say the focus of their investment will be services.
This is particularly the case for companies in Spain (60%), Luxembourg (58%) and
Slovakia (53%). Investing in services is also widely mentioned by companies in the UK
(57%). At the other end of the scale, 29% of companies in France, Greece and Bulgaria
are planning to invest in services.
In the UK (61%), and Ireland (54%) companies are most likely to be planning to invest
in marketing strategies, and this kind of investment is also widely mentioned by
companies in Spain (52%) and the Finland (49%). In contrast 24% of companies in
Lithuania, 27% in Estonia and 31% in Sweden plan to invest in marketing strategies.
Companies in Finland are the most likely to be planning to invest in innovation in goods
(51%), followed by those in France (45%), Belgium (44%) and Hungary (43%). This is
in contrast to 19% of companies in Austria and Bulgaria.
Almost half of companies in the UK plan to invest in innovative organisational
methods (48%), as do 44% of companies in Luxembourg and 41% of those in Spain. At
the other end of the scale 11% of companies in Sweden and 13% in Slovakia say the
same.
Companies in the Czech Republic are the most likely to be investing in innovative
processes (39%), followed by 38% of those in Belgium, Luxembourg and Latvia. Just
11% of companies in Romania and 12% in Hungary say the same.
68
69
A review of the analysis of company characteristics shows the following:

The larger the company, the more likely they are to say they will invest in goods
or processes. For example 34% of the smallest companies will invest in goods,
compared to 49% of companies with 250+ employees. Companies with 50-249
employees are the most likely to say they will invest in marketing strategies (51%
vs. 33%-40%) or organisational methods (42% vs. 26%-35%).

Manufacturing companies are the most likely to be planning to invest in goods
(47% vs. 30%-40%) or processes (36% vs. 21%-32%). Retail companies are the
most likely to be planning to invest in innovative marketing strategies, closely
followed by services companies (44% and 42% vs. 29%-31%).

Companies established after 2014 are the most likely to be planning to invest in
services, marketing strategies, goods and organisational methods when compared
to older companies.

Companies that are part of a group are more likely to be investing in all areas,
with the exception of marketing strategies (37% vs. 41% for companies not part
of a group).

The larger a company’s turnover in 2014, the more likely it is to be planning to
invest in goods or processes. For example 32% of companies with the lowest
turnover plan to invest in goods, compared to 41% of companies with a turnover
of more than two million euros.
70
71
- Market potential and increased competition are the main reasons to invest in
innovation The main reasons companies that have invested in innovation have decided to do so in
the next 12 months are market potential (43%) and increased competition (39%), while
for 33% it is the result of a client request18. Relatively few companies are investing in
innovation as a result of legal or administrative requirements (12%), or because
suppliers offered a new feature or solution (11%).
MAX. 2 ANSWERS
Companies in EU15 Member States are more likely than EU13 to be planning to invest as
a result of market potential (45% vs. 35%), while those in EU13 countries are more
likely to be planning this as a result of increased competition (50% vs. 36%) or client
request (34% vs. 30%).
18
Q10 What are the two main reasons why your company decided to invest in innovation in the next 12
months? (MAX. 2 ANSWERS) Market potential; Client request; Increased competition; Supplier offering a new
feature or business solution; New legal or administrative requirements coming into force in the coming years
Other (SPONTANEOUS); Don’t know
72
Country analysis
There is little difference in the pattern of reasons for investing in innovation between
companies in EU28 and in Switzerland, although companies in Switzerland are more
likely to mention client request (42% vs. 33%), and slightly less likely to mention a
supplier offering a new feature or solution (4% vs. 11%). Companies in the US, however,
are less likely to mention each of these reasons, and more likely to say they don’t know
(40%). For example, 28% of companies in the US mention market potential, compared
to 43% of those in EU28.
In 12 Member States, companies are most likely to say they are planning to invest as a
result of market potential, and this is particularly the case for companies in the
Netherlands (66%), the UK (63%), Greece (57%), Ireland (55%) and Spain (54%).
Companies in Poland (27%), Slovenia (28%) and Lithuania (29%) are the least likely to
give market potential as a reason.
Companies in Poland (61%), Portugal (51%) and the Czech Republic (50%) are the most
likely to give increased competition as a reason for investing in innovation in the next
12 months, compared to 24% of companies in the Netherlands and 25% in Denmark.
Companies in France (56%), Luxembourg (49%) and Romania (44%) are the most likely
to give client request as a reason for investment, while companies in Hungary and
Spain (both 12%) are much less likely to give this reason.
New legal or administrative requirements are most likely to be given as a reason for
investment by companies in Belgium (24%), France (23%), Hungary (22%) and the
Netherlands (21%), and least likely to be mentioned by companies in Sweden (4%).
Companies in Spain (21%) and Finland (20%) are the most likely to mention suppliers
offering a new feature or solution, while companies in Lithuania are the least likely to
give this as a reason (3%).
73
MAX. 2 ANSWERS
74
Results from the analysis of company characteristics highlight the following:

Companies with 1-9 employees are the least likely to mention market potential
(40% vs. 50%-59%). The largest companies are also the most likely to say they
are investing in innovation as a result of client request (40% vs. 32%-33%) or
increased competition (52% vs. 37%-40%).

Companies in the manufacturing sector are the most likely to say they are
investing in innovation as a result of client requests (38% vs. 30%-34%).
Companies in the industry sector are much less likely than those in other sectors
to say they are investing due to market potential (37% vs. 41%-47%), but they
are more likely to mention new legal or administrative requirements (20% vs.
8%-15%).

Companies which are part of a group are more likely than those that are not to be
investing as a result of a client request (41% vs. 31%).

The larger a company’s turnover, the more likely it is to be investing due to
market potential: 36% of companies with the smallest turnover are investing for
this reason, compared to 53% of those with a turnover of more than two million
euros.

Companies whose turnover has risen since 2012 are also more likely to be
investing as a result of market potential, compared to those whose turnover has
remained the same, or has fallen (50% vs. 41%-35%).
75
MAX. 2 ANSWERS
76
4. THE ROLE OF DESIGN
- More than six out of ten companies use design in some way For 13% of companies design is a central element in the company’s strategy, while for
18% design is an integral, but not central element of development work 19. For 14%,
design is used as a last finish, while 16% do not work systematically with design.
However, the most common response from companies is that design is not used (38%).
19
Q1 Which of the following statements best describes the activities of your company with regard to design?
Design is a central element in the company's strategy; Design is an integral, but not central element of
development work in the company; Design is used as last finish, enhancing the appearance and attractiveness
of the final product; The company does not work systematically with design; Design is not used in the
company; Don’t know
77
Country analysis
Companies in the US are more likely to say design is not used in the company, compared
to their counterparts in EU28 (49% vs 38%). However, companies in EU28 are more
likely to say design is not used compared to those in Switzerland (38% vs. 32%).
Companies in Greece, Cyprus and the UK (48%, 41% and 22%, respectively) are
considerably more likely than those in other Member States to say design is a central
element in the company’s strategy. At the other end of the scale just 4% of companies in
Slovenia and 5% in Latvia say design is a central element.
In six Member States at least one quarter of companies say design is an integral but not
central element of development work: Malta (39%), the Czech Republic, Latvia (both
28%), Cyprus, Luxembourg and Spain (all 26%). This compares to 8% of companies in
Estonia and 10% in Slovenia and Sweden that say the same.
Companies in Austria (22%), Slovakia (17%), Portugal and Italy (both 16%) are the
most likely to say design is used as a last finish, compared to just 3% of companies in
Estonia and Cyprus.
Companies in Hungary (31%), Slovenia (26%) and Portugal (25%) are the most likely to
say their company does not systematically work with design, while those in Malta (4%)
and Cyprus (6%) are the least likely to say this.
In Estonia (66%) and Italy (51%) a majority of companies say design is not used in their
company, as do 46% of companies in Poland and 45% in Slovenia and Bulgaria. In fact,
in 26 Member States at least one quarter of companies say they do not use design.
78
79
The analysis of company characteristics reveals the following differences:

Companies with at least 50 employees are the most likely to say design is a
central element in the company’s strategy (19%-23% vs. 12% for smaller
companies).

In the same way, the larger the company, the more likely it is to say design is
an integral but not central element: 17% of companies with 1-9 employees say
this, compared to 40% of those with 250+. Companies with 1-9 employees are
the most likely to say design is not used (40% vs. 17%-33%).

Companies in the industry sector are the least likely to say design is a central
element (7% vs. 12%-15%), and the most likely to say design is not used (45%
vs. 33%-39%). Manufacturing companies are the most likely to say that
design is an integral but not central element (23% vs. 16%-18%).

The older the company, the more likely it is that design is not used: 40% of
companies established before 2009 say this, compared to 27% of those
established after 2014.

Companies whose turnover has fallen since 2012, or has remained the same, are
more likely to say design is not used, compared to those whose turnover has
increased (44% and 42% vs. 30%).
80
In addition:

In general, companies that have introduced at least one innovation and more
specifically those who have introduced innovative goods, services, processes,
marketing strategies or organisational methods are more likely to also say they
work with design. On the other hand, companies that have not innovated in these
areas are more likely to mention that their company does not work systematically
or at all with design.

Companies that introduced at least one innovation since January 2012 are more
likely than those who have not innovated to say design is central (16% vs. 5%),
integral (21% vs. 10%), or used as a last finish (16% vs. 7%).
Companies that introduced innovative goods or services are more likely than those that
introduced other innovations to say design is a central element of the company strategy
(17% vs. 9%).
81
5. USE OF ADVANCED MANUFACTURING TECHNOLOGIES
- More than one in five manufacturing companies use sustainable technologies
and high performance manufacturing technologies Companies in the manufacturing sector were asked about their use of specific
technologies20. One quarter use sustainable manufacturing technologies (25%), while
almost as many use high performance manufacturing (22%). Just over one in ten use
ICT-enabled intelligent manufacturing (13%).
A slight majority (52%) of manufacturing companies say they do not use any of these
technologies.
Base: Manufacturing companies (n = 1 178, 9% of total base)
Companies outside the euro area are more likely than those within the euro area to use
each type of technology: sustainable manufacturing (28% vs. 23%), high performance
manufacturing (26% vs. 20%), and ICT-enabled intelligent manufacturing (16% vs.
11%). A majority of euro area companies do not use any of these technologies (55%),
compared to 47% of companies outside the euro area.
20
Q11A Have you used any of the following technologies? (MULTIPLE ANSWERS POSSIBLE) Sustainable
manufacturing technologies (i.e. technologies which use energy and materials more efficiently and drastically
reduce emissions); ICT-enabled intelligent manufacturing (i.e. technologies which digitalise the production
processes); High performance manufacturing which combines flexibility, precision and zero-defect (e.g. high
precision machine tools, advanced sensors or 3D printers); None (SPONTANEOUS); Don’t know
82
Companies in EU13 Member States are more likely than EU15 to use high performance
manufacturing (28% vs. 20%) or ICT-enabled manufacturing (19% vs. 11%). Those in
EU15 countries, on the other hand, are more likely to say they don’t use any of these
technologies (54% vs. 46%).
Due to small sample size, country analysis could not be performed for this question.
The analysis of company characteristics illustrates the following:

The larger the company, the more likely it is to have used each of these
technologies. For example 11% of companies with 1-9 employees have used ICTenabled intelligent manufacturing, compared to 26% of those with 250+.

Companies that are part of a group are more likely to have used each of these
technologies than those that are not. For instance, 34% of companies that are
part of a group have used sustainable manufacturing, compared to 24% of
companies that are not part of a group.
83
In addition:

Goods or services innovators are more likely than companies that have innovated
in other areas to have used sustainable manufacturing technologies (29% vs.
22%) or high performance manufacturing technologies (26% vs. 18%) .
84
- Almost one quarter of manufacturing companies plan to use sustainable
technologies and high performance manufacturing technologies Manufacturing companies were also asked if they planned to use any of these
technologies in the next 12 months21. Almost one quarter plan to use sustainable
manufacturing technologies or high performance manufacturing (both 24%), while 14%
plan to use ICT-enabled manufacturing. However the majority of companies do not plan
to use any of these (52%).
Companies outside the euro area are more likely that those within the euro area to be
planning to use sustainable manufacturing (29% vs. 21%) or high performance
manufacturing (30% vs. 20%). A majority of euro area companies are not planning to
use any of these technologies (57%), compared to 44% of non-euro area companies.
Companies in EU13 Member States are more likely than EU15 countries to be planning to
use sustainable manufacturing (32% vs. 21%) or high performance manufacturing (32%
vs. 21%). Those in EU15 countries, on the other hand, are more likely to say they don’t
plan to use any of these technologies in the next 12 months (56% vs. 41%).
21
Q11B Do you plan to use any of the following technologies in the next 12 months? (MULTIPLE ANSWERS
POSSIBLE) Sustainable manufacturing technologies (i.e. technologies which use energy and materials more
efficiently and drastically reduce emissions); ICT-enabled intelligent manufacturing (i.e. technologies which
digitalise the production processes); High performance manufacturing which combines flexibility, precision and
zero-defect (e.g. high precision machine tools, advanced sensors or 3D printers); None (SPONTANEOUS); Don’t
know
85
Highlights from the analysis of company characteristics include:

The larger the company, the more likely it is to be planning to use each of these
technologies in the next 12 months. For example 21% of companies with 1-9
employees plan to use high performance manufacturing, compared to 58% of
those with 250+.

Companies that are part of a group are more likely to be planning to use each
of these technologies. For instance, 34% of companies that are part of a group
have used sustainable manufacturing, compared to 23% of companies that are
not part of a group.
86
In addition:

Goods or services innovators are more likely than companies that have innovated
in other areas to have used sustainable manufacturing (27% vs. 23%) or ICTenabled intelligent manufacturing (17% vs. 11%).
87
The combination of the results of questions 11a and 11b22 shows that just over one third
of manufacturing companies have used advanced technologies in the past, and also plan
to use them in the next 12 months (35%). One in ten (10%) have used these
technologies in the past, but do not plan to use them in the next 12 months. Just over
one in five (6%) have not used these technologies, but plan to do so in the future.
However, companies are most likely to say they have not used these technologies in the
past, and do not plan to use them in the next 12 months (49%).
Table: Present and future take up of advanced manufacturing technologies
As the previous results indicate, companies outside the euro area are more likely than
those within the euro area to have used these technologies in the past and also plan to
use them in the next 12 months (43% vs. 30%). Companies within the euro area,
however, are more likely to say they have not used these technologies and do not plan
to do so (53% vs. 43%).
22
Has used and plans to use advanced technologies covers the companies that have used the advanced
manufacturing technologies explored in Q11A and plan to use them in the next 12 months in Q11B;
Has used but does not plan to use advanced technologies covers the companies that have answered they
have used the advanced manufacturing technologies explored in Q11A and answered “none” or “don’t know” in
Q11B;
Has not used but plans to use advanced technologies covers the companies that have answered “none” or
“don’t know” in Q11A and answered they plan to use the advanced manufacturing technologies explored in
Q11B;
Has not used and does not plan to use advanced technologies covers the companies that have answered
“none” or “don’t know” in both Q11A and Q11B.
88
Similarly companies in EU13 countries are more likely than those in EU15 to have used
these technologies in the past and also plan to use them in the next 12 months (46% vs.
31%). Companies in EU15 countries, on the other hand, are more likely to say they have
not used these technologies and do not plan to do so (53% vs. 40%).
The analysis of company characteristics shows the following:

The larger the company, the more likely it is to have used advanced
technologies in the past, and also plan to do so in the future: 32% of the smallest
companies fall into this category, compared to 75% of those with 250+
employees. The smaller the company, the more likely they are to say they have
not used these technologies, and do not plan to do so.

Companies that are part of a group are more likely that those that are not to
have used advanced technologies in the past, and also plan to do so in the future
(52% vs. 33%). Companies that are not part of a group are more likely to say
they have not used these technologies, and do not plan to do so (52% vs. 27%).

At least half of all manufacturing companies whose turnover has remained the
same (57%) or fallen (54%) have not used these technologies and do not plan
to do so, compared to 38% of companies whose turnover has risen since 2012.
89
In addition:

Companies that have innovative goods or services are more likely than those
with other innovations to say they have used advanced technologies in the past
and plan to do so in future (42% vs. 29%).

Companies that plan to increase their investment in innovation are the most likely
to say they have used these technologies in the past and will do so in future,
particularly compared to those that do not plan to invest in innovation (53% vs.
21%).
90
6. USE OF INNOVATION AND PUBLIC PROCUREMENT
This last section of the report considers the relationship between innovation and public
procurement. The proportion of companies involved in public procurement is reviewed,
followed by a discussion about the part innovative goods or services have played in
public procurement contracts.
6.1.
Involvement in public procurement
- One third of companies have had some level of involvement with public
procurement Companies were asked if they had had any involvement with public procurement since
January 201223. Almost one in five (19%) say they have won at least one public
procurement contract in that time, while a further 8% have submitted a tender but the
outcome is unknown. More than one in ten (15%) have submitted at least one tender
without success, while 5% investigated opportunities to bid on one or more contracts but
have never submitted a tender.
However, the majority of companies (62%) have never submitted a tender nor
investigated opportunities to bid on a public procurement contract.
23
Q12 Since January 2012 has your company…? (MULTIPLE ANSWERS POSSIBLE ): Won at least one public
procurement contract; Submitted at least one tender for a public procurement contract and the outcome is
unknown; Submitted at least one tender for a public procurement contract without success; Investigated
opportunities to bid on one or more public procurement contracts, but have never submitted a tender; Has
never submitted a tender nor investigated opportunities to bid on a public procurement contract; Don’t know
91
In comparison to the last survey in 2014, companies are now slightly more likely to have
submitted at least one tender where the outcome is unknown (+3 percentage points),
but they are less likely to have investigated opportunities but not submitted a tender (-9
pp) to bid on one or more contracts. There has also been a five percentage point
increase in the proportion of companies that have neither submitted a tender, nor
investigated opportunities to bid on a public procurement contract.
Country analysis
Companies in EU28 are more likely than those in the US (19% vs. 14%), but less likely
than those in Switzerland (23%) to have won at least one public procurement contract
since January 2012. Companies in Switzerland are the least likely to say they have
neither submitted a tender, nor investigated opportunities to bid on a public procurement
contract during this time (56%), followed by those in the US (60%) and EU28 (62%).
Companies in Greece (35%), Cyprus (31%) and Slovenia (29%) are the most likely to
say that they have won at least one public procurement contract since January
2012. In fact, overall at least one in five companies in 13 Member States say this. At the
other end of the scale, 9% of companies in the Netherlands and 13% in Hungary and
Estonia have won at least one public procurement contract during this time.
Companies in Belgium (18%) and France (14%) are the most likely to have submitted
a tender where the outcome is unknown. This compares to just 2% of companies in
Romania, Bulgaria, Latvia and Lithuania.
Companies in Belgium (24%) and France (20%) are also the most likely to have
submitted at least one tender without success, while those in Romania (7%),
Bulgaria, Spain, Slovenia and Portugal (all 8%) are the least likely to have done this.
Finland (14%), the Czech Republic (12%) and Hungary (10%) are the only Member
States where at least one in ten companies has investigated opportunities to bid on
one or more public procurement contracts, but have never submitted a tender.
At the other end of the scale, 1% of companies in Cyprus and 2% in Romania and
Estonia have done the same.
At least half of the companies in each Member State say they have never investigated
or submitted a tender. Companies in Estonia (76%), Spain, Romania (both 74%) and
Malta (73%) are most likely to say this, particularly compared to companies in Ireland
(50%), Croatia and Belgium (both 51%).
92
Since the last survey in 2014 there has been little change in the proportion of companies
in EU28 that have won at least one public procurement contract (+1 percentage point),
but in Switzerland there has been an increase of eight percentage points.
Companies in Cyprus (+15 pp), Slovenia (+13 pp) and Greece (+12 pp) are now much
more likely to say they have won at least one public procurement contract,
compared to the last survey in 2014. On the other hand, companies in Malta (-10 pp),
Portugal (-9 pp) and Luxembourg (-8 pp) are now less likely to have done so.
Companies in the UK, Luxembourg and Cyprus (all +7 pp) are all more likely to say they
have submitted at least one tender with an unknown outcome, while those in
Denmark (-4 pp) and Portugal (-2 pp) are less likely to say this.
In Latvia, there has been a seven percentage point increase in the proportion of
companies that have submitted at least one tender without success, and the
proportion of companies in Germany, Italy, Cyprus and the UK has also increased by six
percentage points. At the other end of the scale, the proportion of companies saying this
has decreased most in Portugal (-8 pp) and Ireland (-7 pp).
In all but one country, there has been a decline in proportion of companies that have
investigated opportunities to bid but have not submitted a tender, and some of
these have been large. For example, there has been a 23 percentage point decline in the
proportion of companies in Latvia and Hungary that say this, and the declines amongst
companies in Slovakia (-20 pp), Croatia and Bulgaria (both -19 pp) are almost as large.
The smallest declines are observed amongst companies in Greece, Austria (both -2 pp)
and Italy (-3 pp). The exception is Malta, where the proportion is unchanged.
There have been large increases in the proportion of companies in Slovakia (+23 pp),
Hungary (+21 pp) and Bulgaria (+20 pp) that have never submitted a tender nor
investigated opportunities to bid on a public procurement contract. Conversely,
the proportion of companies saying this has declined most in the UK (-12 pp) and Greece
(-10 pp).
93
94
The analysis of company characteristics reveals the following:

The largest companies are the most likely to have won at least one procurement
contract (35% vs. 17%-29%), or to have submitted a tender without success
(36% vs. 14%-21%).

The smaller the company, the more likely it is to say it has never submitted a
tender nor investigated opportunities to bid: 65% of companies with 1-9
employees say this, compared to 29% of companies with 250+ employees.

Companies in the industry sector are more likely than those in the other sectors
to have won a contract (31% vs. 16%-17%), submitted one where the outcome is
unknown (14% vs. 5%-7%), or submitted a tender without success (25% vs.
11%-15%).

The older the company, the more likely it is to have won a contract, or to have
submitted a tender without success. One in five (20%) companies established
before 2009 have won at least one public procurement contract, compared to
12% of the newest companies.

Companies that are part of a group are more likely than those who are not to
have won a contract (25% vs. 18%), or submitted a tender where the outcome is
unknown (13% vs. 7%).

The smaller a company’s turnover, the more likely it is to say it has never
submitted a tender nor investigated opportunities to do so: 70% of companies
with the lowest turnover say this, compared to 57% of those with a turnover of
more than two million euros.
95
96
In addition:

Companies that have introduced innovative goods or services since January
2012 are slightly more likely to have won at least one public procurement
contract: 22% have done so, compared to 16% of companies that innovated in
other areas, and 13% of those that did not innovate. Companies with innovative
goods or services are also less likely to say they have not submitted a tender nor
investigated the opportunities to bid (58% vs. 68%-69%).
97
6.2.
Including innovative goods or services as part of a public procurement
contract
- More than one third of companies that have won a public procurement
contract included innovations as part of the winning bid Companies that have won at least one public procurement contract were asked about the
inclusion of innovations in the contract 24. More than one third (38%) say they included
innovations as part of a public procurement that they won. The majority, however, have
not (59%).
Base: Those companies who won at least one public procurement contract
There has been no notable change since the last wave of the survey in 2014.
Companies outside the euro area are more likely to say they included innovations as part
of a public procurement contract that they have won, compared to those in the euro area
(43% vs. 35%).
24
Q13 Has your company included any of its innovations as part of any public procurement contract that you
have won? Yes; No; Don’t know
98
Results of the analysis of company characteristics show that:

Companies with 50-249 employees are the most likely to have included
innovations in a winning public procurement contract (53% vs. 36%-43%).

Services (46%) and manufacturing companies (44%) are more likely to have
included innovations compared to those in industry (35%) and retail (27%).
99
In addition:

Goods or services innovators are more likely to have included innovations in a
winning contract than those that innovated in other areas (43% vs. 32%).
100
ANNEXES
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
Between the 2nd and 20th of February 2015, TNS Political & Social, a consortium created between TNS political &
social, TNS UK and TNS opinion, carried out the survey FLASH EUROBAROMETER 415 about “Innobarometer 2015
- The innovation trends at EU enterprises”.
This survey has been requested by the EUROPEAN COMMISSION, Directorate-General for Internal Market,
Industry, Entrepreneurship and SMEs. It is survey co-ordinated by the Directorate-General for Communication
(DG COMM “Strategy, Corporate Communication Actions and Eurobarometer” Unit). The FLASH EUROBAROMETER
415 covers businesses employing one or more persons in manufacturing (NACE category C), services (NACE
categories G, H, I, J, K, L, M, N, R) and the industry sector (NACE categories D, E, F) in the 28 Member States of
the European Union, Switzerland and the USA. The sample was selected from an international database, with
additional sample from local sources where necessary. Whenever a company was eligible the selected respondent
had to be a general manager, a financial director or a significant owner. All interviews were carried using the TNS
e-Call center (our centralized CATI system). Quotas were applied on both company size (using four different
ranges: 1-9 employees, 10-49 employees, 50-249 employees and 250 employees or more) and sectors
(Manufacturing, Retail, Services and Industry). These quotas were adjusted according to the country’s universe
(sectors and business sizes in scope of the survey) but were also reasoned in order to ensure that the sample was
large enough in every cell.
TNS has developed its own RDD sample generation capabilities based on using contact telephone numbers from
responders to random probability or random location face to face surveys, such as Eurobarometer, as seed
numbers. The approach works because the seed number identifies a working block of telephone numbers and
reduces the volume of numbers generated that will be ineffective. The seed numbers are stratified by NUTS2
region and urbanisation to approximate a geographically representative sample. From each seed number the
required sample of numbers are generated by randomly replacing the last two digits. The sample is then screened
against business databases in order to exclude as many of these numbers as possible before going into field. This
approach is consistent across all countries.
TS1
Readers are reminded that survey results are estimations, the accuracy of which, everything being equal, rests
upon the sample size and upon the observed percentage. With samples sizes up to 500 interviews, the real
percentages vary within the following confidence limits:
TS2
ABBR.
BE
BG
CZ
DK
DE
EE
IE
EL
ES
FR
HR
IT
CY
LV
LT
LU
HU
MT
NL
AT
PL
PT
RO
SI
SK
FI
SE
UK
COUNTRIES
INSTITUTES
Belgium
Bulgaria
Czech Republic
Denmark
Germany
Estonia
Ireland
Greece
Spain
France
Croatia
Italy
Republic of Cyprus
Latvia
Lithuania
Luxembourg
Hungary
Malta
Netherlands
Austria
Poland
Portugal
Romania
Slovenia
Slovakia
Finland
Sweden
United Kingdom
TNS Dimarso
TNS BBSS
TNS AISA s.r.o
TNS Gallup A/S
TNS Deutschland
TNS Emor
IMS Millward Brown
TNS ICAP
TNS Demoscopia S.A
TNS Sofres
HENDAL
TNS Infratest
CYMAR
TNS Latvia
TNS LT
TNS Dimarso
TNS Hoffmann Kft
MISCO International Ltd
TNS NIPO
TNS Austria
TNS OBOP
TNS Euroteste
TNS CSOP
RM PLUS
TNS AISA Slovakia
TNS Gallup Oy
TNS SIFO
TNS UK
TOTAL
EU28
CH
US
TOTAL
Switzerland
United States
Schwerzenbach
Kantar Operations
N°
INTERVIEWS
FIELDWORK
DATES
502
502
500
501
500
500
500
500
500
501
501
500
200
500
500
200
500
200
504
503
500
500
500
500
501
501
501
500
2/02/2015
2/02/2015
3/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
2/02/2015
20/02/2015
19/02/2015
17/02/2015
20/02/2015
18/02/2015
11/02/2015
20/02/2015
19/02/2015
20/02/2015
17/02/2015
18/02/2015
18/02/2015
11/02/2015
20/02/2015
18/02/2015
19/02/2015
18/02/2015
18/02/2015
17/02/2015
20/02/2015
20/02/2015
20/02/2015
25/02/2015
12/02/2015
20/02/2015
20/02/2015
20/02/2015
20/02/2015
13.117
02/02/2015
20/02/2015
BUSINESSES
1
2
3
3
3
4
1
1
2
572
340
005
021
116
76
205
56
313
110
330
202
60
85
127
28
615
47
909
359
957
035
516
129
383
303
694
228
068
628
971
401
134
007
492
001
013
259
279
388
452
245
351
974
404
403
180
727
966
493
314
795
232
233
757
126
27 832 293
501
500
02/02/2015
03/02/2015
20/02/2015
24/02/2015
283 601
13 657 524
14.118
02/02/2015
20/02/2015
41 773 418
TS3
QUESTIONNAIRE
ASK ALL
Let me start with a few basic questions regarding your company. For all questions, please
limit your responses to the activities of your company in [YOUR COUNTRY] only.
D1
How many employees (full-time equivalent) does your company currently have?
(READ OUT – ONE ANSWER ONLY)
1 to 9 employees
10 to 49 employees
50 to 249 employees
250 to 499 employees
500 or more employees
DK/NA (DO NOT READ OUT)
1
2
3
4
5
6
FL394 D1
IF D1=6 THEN STOP INTERVIEW
D2
When was your company established?
Before 1 January 2009
Between 1 January 2009 and 1 January 2014
After 1 January 2014
1
2
3
4
FL394 D2 TREND MODIFIED
ASK ALL
ROTATE ITEMS 1 TO 3, ITEMS 4 AND 5 ARE SINGLE CODES
D3
Since 1 January 2012 has your company…?
(READ OUT – MULTIPLE ANSWERS POSSIBLE)
Been taken over or merged with another company
Sold off a part of its business
Bought another company
None (DO NOT READ OUT)
1,
2,
3,
4,
5,
Q1
D4
Is your company part of a group?
(ONE ANSWER ONLY)
Yes
No
1
2
3
NEW
D5A
What was your company’s total turnover in 2014?
euro
ASK D5B IF CODE 999 IN D5A, RECODE ALL VALID ANSWERS IN D5A
D5B
What was your company’s total turnover in 2014?
Up to 100 000 euros
More than 100 000 to 500 000 euros
More than 500 000 to 2 million euros
More than 2 to 10 million euros
More than 10 to 50 million euros
More than 50 million euros
1
2
3
4
5
6
7
FL369 D5B TREND MODIFIED
ASK D6 IF COMPANY ESTABLISHED BEFORE JANUARY 1st 2014, CODES 1 OR 2 IN D2
– OTHERS GO TO D7
D6
Since January 2012 has your company’s turnover … ?
Risen by more than 25%
Risen by between 5% and 25%
Remained approximately the same
Fallen by between 5% and 25%
Fallen by more than 25%
1
2
3
4
5
6
Q2
THE PERCENTAGES IN D7.1, D7.2, D7.3 AND D7.4 HAVE TO SUM UP TO ONE
HUNDRED (D7.1+D7.2+D7.3+D7.4 = 100%) IF ONE ANSWER 999 in D7.1, D7.2, D7.3 OR
D7.4 THEN THE SUM OF THE VALID ANSWERS (ANSWERS BETWEEN 0 AND 100%)
CAN BE LOWER THAN 100%
D7.1
Approximately what percentage of your company's turnover in 2014 came from sales in each
of the following markets?
(READ OUT - WRITE DOWN THE ANSWER IN PERCENTAGE) (IF "DK/NA" CODE '999')
Locally, in the area or region where your company is located
FL369 D8.1 TREND MODIFIED
D7.2
In your own country outside the area or region where your company is
located
D7.3
In EU countries, or in Switzerland, Norway, Iceland or Liechtenstein
D7.4
In other countries
Q3
READ OUT: Design covers a range of applications within companies, providing means to
integrate functionality, appearance and user experience, for goods and services. Design can
also provide a means to build corporate identity and brand recognition.
Q1
Which of the following statements best describes the activities of your company with regard to
design?
1
Design is a central element in the company's strategy
Design is an integral, but not central element of development work in the
company
Design is used as last finish, enhancing the appearance and attractiveness
of the final product
The company does not work systematically with design
Design is not used in the company
2
3
4
5
6
NEW
ROTATE STATEMENTS 1 TO 5
READ OUT: Innovation occurs when a company introduces a new or significantly improved
good, service, process, marketing strategy or organisational method. The innovation can be
developed by the company itself or has been originally developed by other companies or
organisations.
Q2
Has your company introduced any of the following types of innovation since January 2012?
Yes
No
DK/NA
(DO NOT
READ
OUT)
1
New or significantly improved goods
1
2
3
2
New or significantly improved services
1
2
3
3
New or significantly improved processes (e.g.
production processes or distribution methods)
1
2
3
4
New or significantly improved marketing strategies
(e.g. packaging, product promotion or placement, or
pricing strategies)
1
2
3
5
New or significantly improved organisational
methods (e.g. knowledge management or the work
environment)
1
2
3
FL394 Q1 TREND MODIFIED
Q4
ASK Q3 IF INTRODUCED AN INNOVATIVE GOOD OR SERVICE SINCE JANUARY 2012,
CODE 1 IN Q2.1 OR Q2.2 – OTHERS GO TO Q4
Q3
Approximately what percentage of your company's turnover in 2014 was due to innovative
goods or services that have been introduced since January 2012?
1
2
3
4
5
6
7
0%
Between 1 and 5%
Between 6 and 10%
Between 11 and 25%
Between 26 and 50%
51% or more
ASK ALL
Q4 : ROTATE STATEMENTS 1 TO 7
Q4
Since January 2012, what percentage of its total turnover has your company invested in each
of the following activities?
(READ OUT - ONE ANSWER ONLY)
0%
Less than
1%
1-5%
More than DK/NA
5%
(DO NOT
READ
OUT)
1
2
Training
Software development
1
1
2
2
3
3
4
4
5
5
3
Company reputation and
branding, including web
design
1
2
3
4
5
4
Research and development
(R&D)
Design of products and
services
Organisation or business
process improvements
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
Acquisition of machines,
equipment, software or
licenses
1
2
3
4
5
5
6
7
FL369 Q2 HEAVILY MODIFIED
Q5
ASK Q5A IF “YES” CODE 1 IN Q2.1 OR Q2.2 – OTHERS GO TO Q5B
Q5A
Thinking about the commercialisation of your company’s innovative goods or services since
January 2012, have any of the following been a major problem, a minor problem or not a
problem at all?
A major
problem
A minor
problem
Not a
DK/NA
problem at (DO NOT
all
READ
OUT)
1
Lack of human resources
1
2
3
4
2
Lack of financial resources
1
2
3
4
3
Finding or using new technologies
1
2
3
4
4
Cost or complexity of meeting
regulations or standards
1
2
3
4
5
Difficulties in maintaining intellectual
property rights
Administrative or legal issues
1
2
3
4
1
2
3
4
1
1
2
2
3
3
4
4
1
2
3
4
1
2
3
4
6
7
8
Lack of marketing expertise
Market dominated by established
competitors
9 Low demand for your innovative goods
or services
10 Weak distribution channels
FL394 Q10a TREND MODIFIED
Q6
ASK Q5B IF “NO” CODE 2 OR “DK” CODE 3 IN Q2.1 AND Q2.2 – OTHERS GO TO Q6A
Q5B
Thinking about the commercialisation of your company’s goods or services since January
2012, have any of the following been a major problem, a minor problem or not a problem at
all?
A major
problem
A minor
problem
Not a
DK/NA
problem at (DO NOT
all
READ
OUT)
1
1
2
3
4
2
1
2
3
4
3
1
2
3
4
4
Cost or complexity of meeting
regulations or standards
1
2
3
4
5
Difficulties in maintaining intellectual
property rights
1
2
3
4
1
2
3
4
Market dominated by established
competitors
Low demand for your goods or services
1
1
2
2
3
3
4
4
1
2
3
4
1
2
3
4
6
7
8
9
10 Weak distribution channels
FL394 Q10b TREND MODIFIED
Q7
ASK Q6A IF “YES” CODE 1 IN Q2.1 OR Q2.2 – OTHERS GO TO Q6B
Q6A
Thinking about possible public support for commercialisation of your innovative goods or
services, which two of the following types of intervention would have the most positive impact
on your company? Support for:
(READ OUT – MAX. 2 ANSWERS)
Meeting regulations or standards
Accessing or reinforcing online selling
Participating in conferences, trade fairs, exhibitions
Training staff in how to promote and market innovative goods or services
1,
2,
3,
4,
Applying for, managing or protecting intellectual property rights
Market-testing a product or service before launch
Accessing or reinforcing your presence in export markets
Other (DO NOT READ OUT)
5,
6,
7,
8,
9,
10,
NEW
ASK Q6B IF “NO” CODE 2 OR “DK” CODE 3 IN Q2.1 AND Q2.2 – OTHERS GO TO Q7
Q6B
Thinking about possible public support for commercialisation of your goods or services, which
two of the following types of intervention would have the most positive impact on your
company? Support for:
(READ OUT – MAX. 2 ANSWERS)
Meeting regulations or standards
Accessing or reinforcing online selling
Participating in conferences, trade fairs, exhibitions
Training staff in how to promote and market goods or services
1,
2,
3,
4,
Applying for, managing or protecting intellectual property rights
Market-testing a product or service before launch
Accessing or reinforcing your presence in export markets
5,
6,
7,
8,
9,
10,
NEW
Q8
ASK Q7 AND Q8 IF “YES” CODE 1 IN Q2.1 OR Q2.2 OR Q2.3 OR Q2.4 OR Q2.5 - OTHERS
GO TO Q9
Q7
Approximately what percentage of your company's turnover in 2014 was invested in
innovation activities?
0%
Less than 1%
Between 1 and 5%
Between 6 and 10%
Between 11 and 15%
16% or more
1
2
3
4
5
6
7
NEW
Q8
Do you plan to increase, reduce or keep unchanged the percentage of investment dedicated
to innovation in the next 12 months?
Increase
Reduce
Keep the percentage unchanged
You do not plan to invest in innovation in the next 12 months
1
2
3
4
5
NEW
Q9
ASK Q9 AND Q10 IF “INVESTS IN INNOVATION”, EXCLUDE IF CODE 1 IN Q7 AND CODE
3 IN Q8 and CODE 4 IN Q8 – OTHERS GO TO Q11
ROTATE ITEMS 1 TO 5
Q9
What will be the focus of your planned investment in innovation in the next 12 months?
Goods
Services
Processes (e.g. production processes or distribution methods)
1,
2,
3,
Marketing strategies (e.g. packaging, product promotion or placement or
pricing strategies)
Organisational methods (e.g. knowledge management or the work
environment)
4,
5,
6,
NEW
ROTATE ITEMS 1 TO 5, ITEM 6 IS SINGLE CODE
Q10
What are the two main reasons why your company decided to invest in innovation in the next
12 months?
(READ OUT - MAX 2 ANSWERS)
Market potential
Client request
Increased competition
Supplier offering a new feature or business solution
1,
2,
3,
4,
New legal or administrative requirements coming into force in the coming
years
5,
6,
7,
NEW
Q10
ASK Q11A AND Q11B ONLY TO MANUFACTURING COMPANIES
Q11A
Have you used any of the following technologies?
Sustainable manufacturing technologies (i.e. technologies which use energy
and materials more efficiently and drastically reduce emissions)
1,
ICT-enabled intelligent manufacturing (i.e. technologies which digitalise the
production processes)
High performance manufacturing which combines flexibility, precision and
zero-defect (e.g. high precision machine tools, advanced sensors or 3D
printers)
2,
3,
4,
5,
NEW
Q11B
Do you plan to use any of the following technologies in the next 12 months?
Sustainable manufacturing technologies (i.e. technologies which use energy
and materials more efficiently and drastically reduce emissions)
1,
ICT-enabled intelligent manufacturing (i.e. technologies which digitalise the
production processes)
High performance manufacturing which combines flexibility, precision and
zero-defect (e.g. high precision machine tools, advanced sensors or 3D
printers)
2,
3,
4,
5,
NEW
Q11
ASK ALL
ITEMS 4, 5 AND 6 ARE SINGLE CODES
READ OUT: The term 'public procurement' describes the purchase of goods, services and
public works by governments and public bodies.
Q12
Since January 2012 has your company…?
(READ OUT – MULTIPLE ANSWERS POSSIBLE )
Won at least one public procurement contract
Submitted at least one tender for a public procurement contract and the
outcome is unknown
Submitted at least one tender for a public procurement contract without
success
Investigated opportunities to bid on one or more public procurement
contracts, but have never submitted a tender
Has never submitted a tender nor investigated opportunities to bid on a
public procurement contract
1,
2,
3,
4,
5,
6,
ASK Q13 IF CODE 1 IN Q12 - OTHERS GO TO SD
Q13
Has your company included any of its innovations as part of any public procurement contract
that you have won?
(ONE ANSWER ONLY)
Yes
No
1
2
3
NEW, BASED ON FL394 Q16
Q12
TABLES
D1 Combien de salariés (équivalent temps-plein) compte actuellement votre entreprise ?
D1 How many employees (full-time equivalent) does your company currently have?
D1 Wie viele Vollzeit-Beschäftigte hat Ihr Unternehmen zurzeit?
1 à 9 salariés
10 à 49
salariés
50 à 249
salariés
250 à 499
salariés
500 salariés ou
plus
NSP/SR (NE
PAS LIRE)
250 salariés ou
plus
1 to 9
employees
10 to 49
employees
50 to 249
employees
250 to 499
employees
500 or more
employees
DK/NA (DO
NOT READ
OUT)
250 or more
employees
Zwischen 1
und 9
Beschäftigte
Zwischen 10
und 49
Beschäftigte
Zwischen 50
und 249
Beschäftigte
Zwischen 250
Beschäftigte
und 499
Beschäftigte
500
Beschäftigte
oder mehr
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
250
Beschäftigte
oder mehr
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
83
12
4
0
1
0
1
BE
64
22
10
2
2
0
4
BG
85
11
2
2
0
0
2
CZ
82
14
3
1
0
0
1
DK
75
17
6
1
1
0
2
DE
67
21
8
1
3
0
4
EE
87
10
3
0
0
0
0
IE
85
12
2
1
0
0
1
EL
80
13
5
1
1
0
2
ES
86
13
1
0
0
0
0
FR
89
8
2
0
1
0
1
HR
81
15
3
0
1
0
1
IT
89
9
2
0
0
0
0
CY
69
25
6
0
0
0
0
LV
90
9
1
0
0
0
0
LT
81
15
3
0
1
0
1
LU
79
12
7
1
1
0
2
HU
85
12
2
1
0
0
1
MT
59
38
3
0
0
0
0
NL
84
12
3
0
1
0
1
AT
79
16
4
0
1
0
1
PL
92
6
2
0
0
0
0
PT
92
7
1
0
0
0
0
RO
86
11
3
0
0
0
0
SI
78
18
4
0
0
0
0
SK
71
24
5
0
0
0
0
FI
90
8
2
0
0
0
0
SE
92
7
1
0
0
0
0
UK
76
14
7
0
3
0
3
CH
78
20
2
0
0
0
0
US
82
12
2
1
3
0
4
T1
D2 Quand votre entreprise a-t-elle été créée ?
D2 When was your company established?
D2 Wann ist Ihr Unternehmen gegründet worden?
Avant le 1er
janvier 2009
Entre le 1er
janvier 2009 et le
1er janvier 2014
Between 1
Before 1 January
January 2009 and
2009
1 January 2014
%
Zwischen dem 1.
Vor dem 1. Januar Januar 2009 und
2009
dem 1. Januar
2014
Flash EB
Flash EB
415
415
Après le 1er
janvier 2014
NSP/SR (NE PAS
LIRE)
After 1 January
2014
DK/NA (DO NOT
READ OUT)
Nach dem 1.
Januar 2014
Weiß nicht / Keine
Angabe (NICHT
VORLESEN)
Flash EB
415
Flash EB
415
EU 28
84
14
2
0
BE
91
6
2
1
BG
76
21
2
1
CZ
84
13
2
1
DK
87
11
1
1
DE
86
14
0
0
EE
77
22
0
1
IE
84
15
1
0
EL
91
7
2
0
ES
85
12
3
0
FR
82
16
2
0
HR
94
5
1
0
IT
89
9
1
1
CY
90
10
0
0
LV
82
17
1
0
LT
82
17
1
0
LU
57
37
6
0
HU
86
14
0
0
MT
92
8
0
0
NL
89
9
2
0
AT
74
24
2
0
PL
83
15
2
0
PT
92
8
0
0
RO
76
24
0
0
SI
86
13
1
0
SK
85
12
2
1
FI
76
23
1
0
SE
71
27
2
0
UK
74
21
4
1
CH
76
22
2
0
US
86
13
1
0
T2
D3 Depuis le 1er janvier 2012, votre entreprise a-t-elle... ? (PLUSIEURS REPONSES POSSIBLES)
D3 Since 1 January 2012 has your company…? (MULTIPLE ANSWERS POSSIBLE)
D3 Betraf eines der folgenden Ereignisse Ihr Unternehmen in der Zeit seit dem 1. Januar 2012? (MEHRFACHNENNUNGEN
MÖGLICH)
Eté reprise par,
ou fusionnée
avec, une autre
entreprise
Vendu une partie Racheté une autre
de ses activités
entreprise
Aucun (NE PAS
LIRE)
NSP/SR (NE PAS
LIRE)
Been taken over
or merged with
another company
Sold off a part of
its business
Bought another
company
None (DO NOT
READ OUT)
DK/NA (DO NOT
READ OUT)
Übernahme oder
Fusion mit einem
anderen
Unternehmen
Verkauf eines
Teils des
Unternehmens
Kauf eines
anderen
Unternehmens
Keine (NICHT
VORLESEN)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
3
2
3
92
0
BE
11
5
9
81
0
BG
2
0
1
97
0
CZ
1
1
2
96
0
DK
4
8
8
82
0
DE
4
4
4
90
0
EE
2
1
2
95
0
IE
1
1
2
95
1
EL
2
2
3
93
0
ES
1
1
3
96
0
%
FR
4
3
3
90
0
HR
2
1
3
94
0
IT
3
1
2
93
1
CY
1
1
1
97
0
LV
2
1
1
97
1
LT
3
2
1
95
0
LU
3
4
7
89
0
HU
1
1
1
97
1
MT
6
2
3
89
0
NL
3
2
4
92
0
AT
3
1
3
94
1
PL
1
1
1
96
1
PT
3
1
3
93
1
RO
1
2
2
96
0
SI
2
1
4
92
1
SK
4
2
1
92
1
FI
2
3
4
92
0
SE
4
5
5
87
0
UK
3
2
4
93
0
CH
7
1
3
89
0
US
3
3
3
94
0
T3
D4 Votre entreprise fait-elle partie d’un groupe?
D4 Is your company part of a group?
D4 Ist Ihr Unternehmen Teil eines Konzerns?
Oui
Non
NSP / SR (NE
PAS LIRE)
Yes
No
DK/NA (DO
NOT READ
OUT)
Ja
Nein
%
Flash EB
415
Flash EB
415
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
EU 28
13
87
0
BE
45
54
1
BG
5
95
0
CZ
11
89
0
DK
29
70
1
DE
10
90
0
EE
9
91
0
IE
8
92
0
EL
14
86
0
ES
11
89
0
FR
15
85
0
HR
8
92
0
IT
11
89
0
CY
15
85
0
LV
8
91
1
LT
10
89
1
LU
22
78
0
HU
9
91
0
MT
37
63
0
NL
17
83
0
AT
10
90
0
PL
3
97
0
PT
13
87
0
RO
9
91
0
SI
11
89
0
SK
11
89
0
FI
7
92
1
SE
17
83
0
UK
10
89
1
CH
7
93
0
US
11
88
1
T4
D5A Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5A What was your company’s total turnover in 2014?
D5A Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
Jusqu'à 100
000 Euros
Up to 100 000
euros
De plus de 100 De plus de 500 De plus de 2 à
000 à 500 000 000 à 2 millions
10 millions
euros
euros
euros
De plus de 10 à
50 millions
euros
Plus de 50
millions euros
More than 100 More than 500
More than 2 to More than 10 to
000 to 500 000 000 to 2 million
10 million euros 50 million euros
euros
euros
More than 50
million euros
Mehr als 2
Mehr als 10
Millionen Euro
Millionen Euro
bis 10 Millionen bis 50 Millionen
Euro
Euro
Mehr als 50
Millionen Euro
Bis 100 000
Euro
Mehr als 100
000 Euro bis
500 000 Euro
Mehr als 500
000 Euro bis 2
Millionen Euro
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
11
19
16
BE
2
10
13
BG
25
7
1
1
Flash EB
415
Flash EB
415
Flash EB
415
6
4
1
15
19
2
0
0
CZ
9
16
4
2
2
1
DK
3
13
33
10
10
2
DE
3
20
23
13
7
2
EE
8
7
2
1
1
0
IE
12
19
13
6
4
0
EL
8
32
22
7
2
2
ES
5
15
12
5
3
1
FR
3
29
30
4
2
0
HR
10
23
15
7
2
0
IT
17
18
16
4
2
1
CY
4
17
14
8
4
0
LV
32
13
5
1
1
0
LT
22
14
6
5
1
0
LU
8
19
13
7
7
1
HU
12
23
8
4
2
0
MT
4
8
6
5
3
0
NL
26
23
17
7
6
0
AT
13
17
10
7
2
1
PL
28
12
5
1
0
0
PT
12
18
8
2
3
0
RO
14
8
2
1
1
0
SI
7
22
17
3
3
0
SK
20
15
15
5
2
0
FI
23
32
15
6
3
0
SE
12
47
23
10
3
0
UK
6
14
7
6
2
1
CH
15
16
28
9
7
0
US
20
19
14
4
2
1
T5
D5A Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5A What was your company’s total turnover in 2014?
D5A Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
NSP/SR (NE PAS
LIRE)
Plus de 2
millions d'euros
DK/NA (DO NOT
READ OUT)
More than 2
million euros
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Mehr als 2
Millionen Euro
%
Flash EB
415
Flash EB
415
EU 28
44
10
BE
38
36
BG
66
1
CZ
66
4
DK
29
22
DE
31
23
EE
82
2
IE
46
10
EL
26
11
ES
60
8
FR
32
6
HR
42
10
IT
41
7
CY
53
12
LV
48
2
LT
52
5
LU
46
14
HU
51
6
MT
73
9
NL
20
14
AT
50
10
PL
54
1
PT
56
5
RO
73
2
SI
47
6
SK
43
8
FI
21
9
SE
6
13
UK
65
9
CH
25
15
US
41
6
T6
D5B Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5B What was your company’s total turnover in 2014?
D5B Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
Jusqu’à 100
000 euros
Up to 100 000
euros
Plus de 100 000 Plus de 500 000
Plus de 2 à 10 Plus de 10 à 50
Plus de 50
euros jusqu’à
à 2 millions
millions d’euros millions d’euros millions d’euros
500 000 euros
d’euros
000 to 500 000 000 to 2 million
euros
euros
More than 50
million euros
Mehr als 2
Mehr als 10
Millionen Euro
Millionen Euro
Euro
Euro
Mehr als 50
Millionen Euro
Bis 100 000
Euro
Mehr als 100
000 Euro bis
500 000 Euro
Mehr als 500
000 Euro bis 2
Millionen Euro
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
28
27
BE
8
20
BG
62
12
Flash EB
415
Flash EB
415
Flash EB
415
13
6
1
1
13
11
3
1
2
1
0
0
CZ
33
38
9
6
2
1
DK
0
17
12
15
3
3
DE
14
9
18
12
3
3
EE
50
29
11
3
1
1
IE
30
30
13
5
1
0
EL
33
40
6
7
2
2
ES
37
30
14
6
0
0
FR
17
56
13
3
2
0
HR
12
44
22
5
2
0
IT
19
31
23
8
0
0
CY
16
36
14
14
2
0
LV
68
20
6
1
0
0
LT
49
28
9
4
1
1
LU
23
25
14
6
1
3
HU
27
30
9
5
0
0
MT
24
11
32
18
3
2
NL
24
12
6
5
0
0
AT
7
18
6
5
1
1
PL
55
16
4
1
0
0
PT
37
24
11
2
1
0
RO
57
20
4
2
0
0
SI
20
17
11
7
1
0
SK
29
24
7
3
0
0
FI
54
22
18
1
0
0
SE
24
25
1
1
0
1
UK
21
27
16
8
3
1
CH
9
16
18
17
3
2
US
25
21
12
2
1
3
T7
D5B Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5B What was your company’s total turnover in 2014?
D5B Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
NSP/SR (NE PAS
Plus de 2
LIRE)
millions d'euros
DK/NA (DO NOT
READ OUT)
%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
More than 2
million euros
Mehr als 2
Millionen Euro
Flash EB
415
EU 28
24
8
BE
44
16
BG
22
2
CZ
11
9
DK
49
22
DE
41
19
EE
5
5
IE
20
6
EL
10
11
ES
13
6
FR
9
5
HR
16
6
IT
19
8
CY
18
16
LV
4
2
LT
8
5
LU
27
10
HU
29
5
MT
10
24
NL
53
5
AT
63
6
PL
24
2
PT
26
3
RO
17
3
SI
43
9
SK
37
4
1
FI
5
SE
48
2
UK
26
11
CH
37
21
US
36
6
T8
D5T Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5T What was your company’s total turnover in 2014?
D5T Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
Jusqu’à 100
000 euros
Up to 100 000
euros
Plus de 100 000 Plus de 500 000
Plus de 2 à 10 Plus de 10 à 50
Plus de 50
euros jusqu’à
à 2 millions
millions d’euros millions d’euros millions d’euros
500 000 euros
d’euros
000 to 500 000 000 to 2 million
euros
euros
More than 50
million euros
Mehr als 2
Mehr als 10
Millionen Euro
Millionen Euro
Euro
Euro
Mehr als 50
Millionen Euro
Bis 100 000
Euro
Mehr als 100
000 Euro bis
500 000 Euro
Mehr als 500
000 Euro bis 2
Millionen Euro
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
22
31
22
BE
5
18
18
BG
66
15
2
CZ
31
42
10
DK
3
18
DE
7
EE
IE
Flash EB
415
Flash EB
415
Flash EB
415
9
4
1
19
21
3
2
0
0
6
3
1
36
14
11
3
23
28
17
8
3
47
32
11
4
1
1
25
34
19
8
4
0
EL
15
45
24
8
3
2
ES
26
34
20
8
3
1
FR
8
48
34
5
2
0
HR
15
42
24
9
3
1
IT
24
32
26
7
2
1
CY
11
37
22
15
5
0
LV
63
25
7
2
1
0
LT
48
29
11
7
1
0
LU
18
32
19
9
7
2
HU
26
38
13
6
2
0
MT
22
15
30
19
6
2
NL
28
28
18
8
6
1
AT
12
30
13
9
2
1
PL
57
21
7
2
0
0
PT
28
36
14
3
4
0
RO
56
22
5
3
1
0
SI
15
31
22
7
4
0
SK
30
27
17
6
2
0
FI
30
41
19
6
3
0
SE
13
49
23
10
3
0
UK
19
32
17
11
4
1
CH
17
20
33
13
7
1
US
30
28
19
5
3
2
T9
D5T Quel a été le chiffre d'affaires total de votre entreprise en 2014 ?
D5T What was your company’s total turnover in 2014?
D5T Wie hoch war der Gesamtumsatz Ihres Unternehmens im Jahr 2014?
NSP/SR (NE PAS
Plus de 2
LIRE)
millions d'euros
DK/NA (DO NOT
READ OUT)
%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
More than 2
million euros
Mehr als 2
Millionen Euro
Flash EB
415
EU 28
10
14
BE
17
42
BG
15
2
CZ
8
10
DK
14
28
DE
13
29
EE
4
6
IE
9
13
EL
3
14
ES
8
12
FR
3
8
HR
7
13
IT
8
11
CY
9
21
LV
2
3
LT
4
8
LU
13
19
HU
15
9
MT
7
26
NL
11
15
AT
32
13
PL
13
2
PT
14
7
RO
12
4
SI
21
11
SK
16
9
FI
1
9
SE
3
13
UK
17
16
CH
9
21
US
15
9
T10
D6 Depuis janvier 2012, le chiffre d'affaires de votre entreprise a-t-il...?
D6 Since January 2012 has your company’s turnover … ?
D6 Ist der Umsatz Ihres Unternehmens seit Januar 2012 …?
Augmenté de
plus de 25%
Augmenté de
5% à 25%
Est resté
environ le
même
Baissé de 5% à
25%
Baissé de plus
de 25%
NSP/SR (NE
PAS LIRE)
Risen by more
than 25%
Risen by
between 5%
and 25%
Remained
approximately
the same
Fallen by
between 5%
and 25%
Fallen by more
than 25%
DK/NA (DO
NOT READ
OUT)
Um mehr als
25% gestiegen
Zwischen 5%
und 25%
gestiegen
Annähernd
gleich geblieben
Zwischen 5%
und 25%
gesunken
Um mehr als
25% gesunken
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
8
24
36
19
9
4
BE
8
25
41
17
3
6
BG
3
17
41
23
13
3
CZ
10
22
41
14
8
5
DK
17
35
32
9
4
3
DE
13
29
43
7
3
5
EE
11
29
43
11
3
3
IE
10
30
35
16
6
3
EL
9
18
23
27
20
3
ES
4
17
29
30
16
4
FR
4
22
44
26
4
0
HR
8
25
28
24
13
2
IT
2
19
30
27
15
7
CY
4
12
21
25
34
4
LV
6
33
33
15
9
4
LT
11
22
47
10
5
5
LU
9
25
47
10
3
6
HU
8
23
39
19
7
4
MT
9
34
40
13
0
4
NL
14
22
39
14
9
2
AT
7
36
35
11
1
10
PL
7
22
40
20
8
3
PT
8
16
33
25
12
6
RO
6
30
30
19
10
5
SI
4
28
44
21
3
0
SK
7
18
40
19
8
8
FI
11
22
37
20
8
2
SE
21
30
29
12
6
2
UK
13
28
35
9
6
9
CH
10
28
47
9
2
4
US
9
20
42
14
9
6
T11
D6 Depuis janvier 2012, le chiffre d'affaires de votre entreprise a-t-il...?
D6 Since January 2012 has your company’s turnover … ?
D6 Ist der Umsatz Ihres Unternehmens seit Januar 2012 …?
Augmenté de
5% ou plus
Baissé de 5%
ou plus
Risen by 5% or Fallen by 5% or
more
more
Um 5% oder
Um 5% oder
mehr gestiegen mehr gesunken
%
Flash EB
415
Flash EB
415
EU 28
32
28
BE
33
20
BG
20
36
CZ
32
22
DK
52
13
DE
42
10
EE
40
14
IE
40
22
EL
27
47
ES
21
46
FR
26
30
HR
33
37
IT
21
42
CY
16
59
LV
39
24
LT
33
15
LU
34
13
HU
31
26
MT
43
13
NL
36
23
AT
43
12
PL
29
28
PT
24
37
RO
36
29
SI
32
24
SK
25
27
FI
33
28
SE
51
18
UK
41
15
CH
38
11
US
29
23
T12
D7.1 Approximativement, quel pourcentage du chiffre d'affaires 2014 de votre entreprise provient de la vente sur
chacun des marchés suivants ?
Sur le marché local, dans la région ou la zone où est implantée votre entreprise
D7.1 Approximately what percentage of your company's turnover in 2014 came from sales in each of the
following markets?
Locally, in the area or region where your company is located
D7.1 Wie viel Prozent des Gesamtumsatzes Ihres Unternehmens im Jahr 2014 wurden ungefähr mit Verkäufen in
jedem der folgenden Märkte erzielt?
Vor Ort, also in der Gegend oder Region, in der Ihr Unternehmen ansässig ist
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
NSP/SR (NE PAS
LIRE)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
DK/NA (DO NOT READ
OUT)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Flash EB
415
EU 28
12
11
8
6
58
5
BE
19
16
8
5
43
9
BG
11
5
7
4
67
6
CZ
19
9
9
8
47
8
DK
31
16
7
6
38
2
DE
14
13
7
3
57
6
EE
49
5
3
3
34
6
IE
6
11
12
9
57
5
EL
17
14
17
10
39
3
ES
8
10
8
5
68
1
FR
5
7
7
6
74
1
HR
7
18
21
7
43
4
IT
12
11
9
7
57
4
CY
28
9
12
8
39
4
LV
21
5
14
8
49
3
LT
38
3
5
3
48
3
LU
49
11
7
3
22
8
HU
13
14
14
8
43
8
MT
74
2
1
0
20
3
NL
17
19
8
10
42
4
AT
15
7
9
4
57
8
PL
4
10
7
6
68
5
PT
7
10
6
9
60
8
11
RO
7
8
6
4
64
SI
18
18
18
5
41
0
SK
12
11
9
5
53
10
FI
15
12
7
7
57
2
SE
11
14
6
5
61
3
UK
9
10
6
9
56
10
CH
12
12
11
7
56
2
US
4
6
6
2
77
5
T13
D7.2 Approximativement, quel pourcentage du chiffre d'affaires 2014 de votre entreprise provient de la vente sur chacun
des marchés suivants ?
Dans votre propre pays , hors de la région ou la zone où est implantée votre entreprise
D7.2 Approximately what percentage of your company's turnover in 2014 came from sales in each of the following
markets?
In your own country outside the area or region where your company is located
D7.2 Wie viel Prozent des Gesamtumsatzes Ihres Unternehmens im Jahr 2014 wurden ungefähr mit Verkäufen in jedem
der folgenden Märkte erzielt?
Im Inland, aber außerhalb der Gegend oder Region, in der Ihr Unternehmen ansässig ist
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
NSP/SR (NE PAS
LIRE)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
DK/NA (DO NOT
READ OUT)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Flash EB
415
EU 28
45
21
11
6
12
5
BE
36
26
11
5
13
9
BG
61
15
6
3
9
6
CZ
36
19
14
7
16
8
DK
30
19
12
8
29
2
DE
45
15
9
10
15
6
EE
31
17
8
4
35
5
IE
36
29
14
9
7
5
EL
28
23
18
13
15
3
ES
54
21
8
7
9
1
FR
58
23
9
3
6
1
HR
30
25
20
9
12
4
IT
43
25
14
5
9
4
CY
33
32
14
5
12
4
LV
45
16
18
3
15
3
LT
48
13
5
3
28
3
LU
25
9
10
9
39
8
HU
32
19
17
8
15
9
MT
36
5
2
3
51
3
NL
29
23
16
10
18
4
AT
45
22
10
4
11
8
PL
53
19
10
3
9
6
PT
48
21
12
4
7
8
RO
55
14
10
3
8
10
SI
41
16
19
10
14
0
SK
43
19
11
6
11
10
FI
44
18
9
6
21
2
SE
51
18
6
5
17
3
UK
39
25
10
6
10
10
CH
49
18
14
4
13
2
US
72
8
5
3
7
5
T14
Dans les pays de l'UE, ou en Suisse, Norvège, Islande ou Liechtenstein
markets?
In EU countries, or in Switzerland, Norway, Iceland or Liechtenstein
In EU-Ländern oder in der Schweiz, in Norwegen, Island oder Liechtenstein
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
NSP/SR (NE PAS
LIRE)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
DK/NA (DO NOT
READ OUT)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Flash EB
415
EU 28
74
15
4
1
1
5
BE
58
17
8
4
4
9
BG
82
6
1
1
4
6
CZ
67
16
3
2
4
8
DK
65
19
7
4
3
2
DE
68
20
6
0
0
6
EE
63
15
5
2
9
6
IE
79
11
3
1
1
5
EL
70
20
2
1
4
3
ES
78
16
4
1
0
1
FR
83
13
2
1
0
1
HR
72
13
5
3
3
4
IT
73
16
5
1
1
4
CY
70
10
13
1
2
4
LV
73
13
5
3
3
3
LT
78
8
5
1
5
3
LU
50
22
7
4
9
8
HU
67
14
6
1
3
9
MT
67
11
6
5
8
3
NL
70
17
6
2
2
3
AT
67
14
5
4
2
8
PL
80
10
3
1
1
5
PT
80
7
3
2
0
8
RO
75
7
4
1
2
11
SI
62
19
8
3
8
0
SK
69
11
5
1
4
10
FI
85
11
1
0
1
2
SE
80
12
1
2
2
3
UK
78
11
1
0
0
10
CH
84
7
3
1
3
2
US
93
2
0
0
0
5
T15
Dans d'autres pays
markets?
In other countries
In anderen Ländern
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
NSP/SR (NE PAS
LIRE)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
DK/NA (DO NOT
READ OUT)
0%
1% - 25%
26% - 50%
51% - 75%
76% - 100%
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Flash EB
415
EU 28
85
7
2
0
1
5
BE
73
11
2
3
2
9
BG
88
3
1
0
2
6
CZ
87
4
0
0
1
8
DK
87
8
1
1
1
2
DE
83
9
1
0
1
6
EE
86
5
2
0
1
6
IE
86
6
2
0
1
5
EL
80
12
2
2
1
3
ES
87
9
2
0
1
1
FR
91
6
1
0
1
1
HR
79
12
3
1
1
4
IT
80
9
5
1
1
4
CY
71
4
4
9
8
4
LV
90
4
2
0
1
3
LT
86
7
1
1
2
3
LU
81
7
3
0
1
8
HU
88
3
1
0
0
8
MT
79
8
5
1
4
3
NL
84
8
2
1
1
4
AT
84
5
2
0
1
8
PL
92
2
0
0
0
6
PT
78
9
2
1
2
8
RO
85
4
1
0
0
10
SI
91
7
0
1
1
0
SK
85
3
1
1
0
10
FI
91
5
1
0
1
2
SE
93
3
1
0
0
3
UK
80
6
2
0
2
10
CH
86
6
2
1
3
2
US
90
3
0
0
2
5
T16
Q1 Quelle affirmation, parmi les suivantes, décrit le mieux les activités de votre entreprise à l'égard du design ?
Q1 Which of the following statements best describes the activities of your company with regard to design?
Q1 Welche der folgenden Aussagen zum Thema Design trifft am besten auf Ihr Unternehmen zu?
Le design est un
élément central
de la stratégie de
l'entreprise
Le design est un
élément intégré
aux activités de
développement
de l'entreprise,
sans être central
Le design est
utilisé comme
dernière finition,
pour améliorer
l'apparence et
l'attractivité du
produit final
L'entreprise n'a
pas
systématiquemen
t recours au
design
Le design n'est
pas utilisé dans
l'entreprise
NSP / SR (NE PAS
LIRE)
Design is a
central element
in the company's
strategy
Design is an
integral, but not
central element
of development
work in the
company
Design is used as
last finish,
enhancing the
appearance and
attractiveness of
the final product
The company
does not work
systematically
with design
Design is not
used in the
company
DK/NA (DO NOT
READ OUT)
Design wird im
Unternehmen
nicht eingesetzt
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Design dient als
Design ist
letzter Feinschliff,
Design ist
Das
integraler, aber
um das Aussehen
zentraler
Unternehmen
nicht zentraler
und die
Bestandteil der
arbeitet nicht
Bestandteil der
Attraktivität des
Unternehmensstr Entwicklungsarbe
systematisch mit
Endprodukts zu
ategie
Design
it im
verbessern bzw.
Unternehmen
zu steigern
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
13
18
14
16
38
1
BE
12
16
15
14
41
2
BG
9
18
13
13
45
2
CZ
9
28
9
23
29
2
DK
15
16
13
19
32
5
DE
17
17
14
17
33
2
EE
7
8
3
14
66
2
IE
14
17
15
15
36
3
EL
48
23
7
8
11
3
ES
12
26
14
17
30
1
FR
12
20
14
13
40
1
HR
7
22
10
16
43
2
IT
10
12
16
11
51
0
CY
41
26
3
6
19
5
LV
5
28
11
19
37
0
LT
6
21
11
16
43
3
LU
18
26
15
12
28
1
HU
7
14
13
31
34
1
MT
17
39
13
4
27
0
NL
18
14
11
15
40
2
AT
17
18
22
16
26
1
PL
8
17
11
15
46
3
PT
9
12
16
25
38
0
RO
14
15
13
16
40
2
SI
4
10
14
26
45
1
SK
8
19
17
19
35
2
FI
9
13
11
23
43
1
SE
14
10
11
20
44
1
UK
22
20
13
10
33
2
CH
18
16
17
15
32
2
US
14
15
8
12
49
2
T17
Q2.1 Votre entreprise a-t-elle introduit l'un des types d'innovation suivants depuis janvier 2012 ?
Des produits nouveaux ou améliorés de façon significative
Q2.1 Has your company introduced any of the following types of innovation since January 2012?
New or significantly improved goods
Q2.1 Hat Ihr Unternehmen seit Januar 2012 eine Innovation eingeführt, die einem der folgenden Typen entspricht?
Neue oder wesentlich verbesserte Produkte
%
EU 28
Oui
Non
NSP/SR (NE PAS
LIRE)
Yes
No
DK/NA (DO NOT
READ OUT)
Ja
Nein
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
415
415
415
394
394
394
42
5
57
-5
1
0
BE
43
11
55
-11
2
0
BG
32
0
67
1
1
-1
CZ
35
6
63
-7
2
1
DK
54
8
43
-10
3
2
DE
42
15
57
-14
1
-1
EE
15
0
81
-4
4
4
IE
44
8
55
-5
1
-3
EL
48
16
52
-15
0
-1
ES
35
-1
65
1
0
0
FR
43
8
56
-8
1
0
HR
46
9
52
-5
2
-4
IT
52
3
48
-2
0
-1
CY
37
11
63
-11
0
0
LV
37
13
62
-13
1
0
LT
31
11
66
-14
3
3
LU
52
12
48
-12
0
0
HU
31
7
69
-7
0
0
MT
48
0
52
0
0
0
NL
29
2
70
-2
1
0
AT
41
6
56
-7
3
1
PL
40
0
60
1
0
-1
PT
53
5
46
-5
1
0
RO
40
-1
60
2
0
-1
SI
28
-10
72
10
0
0
SK
36
-3
63
3
1
0
FI
33
-2
66
5
1
-3
SE
27
2
72
-3
1
1
UK
39
4
56
-6
5
2
CH
43
7
56
-8
1
1
US
23
-3
75
2
2
1
T18
Des services nouveaux ou améliorés de faon significative
New or significantly improved services
Neue oder wesentlich verbesserte Dienstleistungen
%
EU 28
Oui
Non
NSP/SR (NE PAS
LIRE)
Yes
No
DK/NA (DO NOT
READ OUT)
Ja
Nein
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
415
415
415
394
394
394
45
7
54
-7
1
0
BE
37
1
62
-1
1
0
BG
38
0
60
CZ
54
13
46
0
2
0
-13
0
DK
52
11
47
-12
1
0
1
DE
40
7
60
-5
0
-2
EE
20
0
78
-2
2
2
IE
49
5
50
-5
1
0
EL
45
10
55
-10
0
0
ES
45
9
55
-9
0
0
FR
41
14
59
-13
0
-1
HR
60
7
39
-8
1
1
IT
45
2
54
-3
1
1
CY
51
24
49
-23
0
-1
LV
38
-1
61
2
1
-1
LT
38
15
60
-16
2
1
LU
55
22
45
-22
0
0
HU
29
11
71
-11
0
0
MT
51
3
49
-3
0
0
NL
43
10
57
-9
0
-1
AT
48
17
52
-16
0
-1
PL
54
5
45
-5
1
0
PT
54
2
45
-3
1
1
RO
44
0
55
0
1
0
SI
36
-6
64
7
0
-1
SK
49
6
50
-4
1
-2
FI
36
4
64
-2
0
-2
SE
33
4
66
-5
1
1
UK
48
3
51
-3
1
0
CH
42
2
58
-2
0
0
US
32
-8
67
7
1
1
T19
Des processus nouveaux ou améliorés de façon significative (par ex. des processus de production ou des méthodes de
distribution)
New or significantly improved processes (e.g. production processes or distribution methods)
Neue oder wesentlich verbesserte Prozesse (z. B. Produktionsverfahren oder Vertriebsmethoden)
%
EU 28
Oui
Non
NSP/SR (NE PAS
LIRE)
Yes
No
DK/NA (DO NOT
READ OUT)
Ja
Nein
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
415
415
415
394
394
394
32
3
67
-3
1
0
BE
36
10
63
-9
1
-1
BG
25
3
73
-5
2
2
CZ
37
14
63
-13
0
-1
DK
46
10
53
-10
1
0
DE
28
-4
71
4
1
0
EE
24
7
76
-7
0
0
IE
33
0
65
0
2
0
EL
35
7
65
-7
0
0
ES
30
1
70
-1
0
0
FR
26
4
74
-4
0
0
HR
51
10
48
-10
1
0
IT
36
-1
64
1
0
0
CY
51
28
49
-27
0
-1
LV
36
8
63
-9
1
1
LT
26
10
72
-11
2
1
LU
36
14
63
-15
1
1
HU
17
4
83
-4
0
0
MT
43
0
56
1
1
-1
NL
29
-2
71
3
0
-1
AT
31
8
69
-7
0
-1
PL
31
5
68
-6
1
1
PT
45
1
54
-2
1
1
RO
30
2
68
-3
2
1
SI
28
-3
72
3
0
0
SK
29
0
70
0
1
0
FI
24
-1
76
2
0
-1
SE
21
0
78
0
1
0
UK
28
0
70
0
2
0
CH
43
9
56
-9
1
0
US
17
-10
81
8
2
2
T20
Des stratégies marketing nouvelles ou améliorées de façon significative (par ex. emballage, promotion d'un produit, ou
stratégie tarifaire ou de placement)
New or significantly improved marketing strategies (e.g. packaging, product promotion or placement, or pricing
strategies)
Neue oder wesentlich verbesserte Marketingstrategien (z. B. Verpackung, Produktwerbung oder -platzierung oder
Preisstrategien)
%
EU 28
Oui
Non
NSP/SR (NE PAS
LIRE)
Yes
No
DK/NA (DO NOT
READ OUT)
Ja
Nein
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
415
415
415
394
394
394
36
3
64
-3
0
0
BE
36
8
64
-7
0
-1
BG
26
5
72
CZ
37
17
63
-7
2
2
-17
0
DK
44
9
55
-9
1
0
0
DE
31
4
69
-3
0
-1
EE
16
-1
83
0
1
1
IE
46
9
54
-8
0
-1
EL
32
6
68
-6
0
0
ES
32
-6
68
6
0
0
FR
35
10
65
-10
0
0
HR
42
9
58
-9
0
0
IT
42
-2
58
2
0
0
CY
39
3
61
-2
0
-1
LV
26
6
73
-6
1
0
LT
22
8
76
-8
2
0
LU
40
10
60
-10
0
0
0
HU
19
2
81
-2
0
MT
51
7
47
-9
2
2
NL
31
6
69
-5
0
-1
AT
37
10
62
-11
1
1
-1
PL
34
6
66
-5
0
PT
46
1
53
-2
1
1
RO
42
4
58
-3
0
-1
-1
SI
30
1
70
0
0
SK
28
0
71
0
1
0
FI
23
-1
77
2
0
-1
SE
25
0
75
0
0
0
UK
37
-1
62
1
1
0
CH
28
-1
72
1
0
0
US
26
-9
74
9
0
0
T21
Des méthodes d'organisation nouvelles ou améliorées de façon significative (par ex. la gestion des connaissances ou de
l’environnement de travail)
New or significantly improved organisational methods (e.g. knowledge management or the work environment)
Neue oder wesentlich verbesserte Organisationsmethoden (z. B. Wissensmanagement oder Arbeitsplatzorganisation)
%
EU 28
BE
Oui
Non
NSP/SR (NE PAS
LIRE)
Yes
No
DK/NA (DO NOT
READ OUT)
Ja
Nein
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
Flash EB
415
415
415
394
394
394
37
7
62
-8
1
1
49
16
50
-15
1
-1
BG
42
16
57
-16
1
0
CZ
38
14
61
-15
1
1
DK
38
8
61
-9
1
1
DE
29
1
71
0
0
-1
EE
19
5
80
-6
1
1
IE
42
7
57
-6
1
-1
EL
43
9
57
-9
0
0
ES
42
9
58
-9
0
0
FR
38
13
60
-15
2
2
HR
48
10
52
-10
0
0
IT
44
9
56
-9
0
0
CY
50
7
50
-6
0
-1
LV
37
11
63
-11
0
0
LT
30
12
68
-14
2
2
LU
48
16
52
-16
0
0
HU
17
9
83
-8
0
-1
MT
40
3
60
-3
0
0
NL
28
7
71
-7
1
0
AT
39
13
60
-14
1
1
PL
36
7
63
-7
1
0
PT
55
8
44
-9
1
1
RO
40
13
60
-13
0
0
SI
31
-3
69
3
0
0
SK
31
4
68
-4
1
0
FI
21
7
79
-7
0
0
SE
21
1
79
0
0
-1
UK
36
2
63
-2
1
0
CH
41
12
59
-11
0
-1
US
26
1
74
-1
0
0
T22
Q2a Votre entreprise a-t-elle introduit l'un des types d'innovation suivants depuis janvier 2012 ?
Q2a Has your company introduced any of the following types of innovation since January 2012?
Q2a Hat Ihr Unternehmen seit Januar 2012 eine Innovation eingeführt, die einem der folgenden Typen entspricht?
Au moins une
innovation
At least one
innovation
Mindestens eine
Innovation
Aucune
innovation
No innovation
at all
Überhaupt
keine
Innovation
Diff.
Flash
Flash
EB
EB
415
394
28
-6
%
Flash
EB
415
EU 28
72
Diff.
Flash
EB
394
6
BE
73
6
27
BG
62
6
38
-6
CZ
79
16
21
-16
DK
83
8
17
-8
DE
72
9
28
-9
EE
44
4
56
-4
-6
IE
75
5
25
-5
EL
69
11
31
-11
ES
72
11
28
-11
FR
69
14
31
-14
HR
80
8
20
-8
IT
74
-1
26
1
CY
80
16
20
-16
LV
72
11
28
-11
LT
64
20
36
-20
LU
78
18
22
-18
HU
55
13
45
-13
MT
79
0
21
0
NL
67
5
33
-5
AT
78
14
22
-14
PL
75
7
25
-7
PT
75
-5
25
5
RO
66
-1
34
1
SI
65
-2
35
2
SK
71
0
29
0
FI
55
-4
45
4
SE
57
2
43
-2
UK
69
0
31
0
CH
73
9
27
-9
US
47
-14
53
14
T23
Q2b Votre entreprise a-t-elle introduit l'un des types d'innovation suivants depuis janvier 2012 ?
Q2b Has your company introduced any of the following types of innovation since January 2012?
Q2b Hat Ihr Unternehmen seit Januar 2012 eine Innovation eingeführt, die einem der folgenden Typen entspricht?
Innovation bien
ou service
Goods or
services
innovators
Waren- oder
Dienstleistungsi
nnovatoren
Autres
innovations
Aucune
innovation
Other
innovators
Non-innovators
Andere
Innovatoren
NichtInnovatoren
%
Flash
EB
415
EU 28
61
Diff.
Flash
EB
394
7
11
Diff.
Flash
EB
394
-1
28
Diff.
Flash
EB
394
-6
BE
57
2
16
4
27
-6
BG
49
0
13
6
38
-6
CZ
69
14
10
2
21
-16
DK
72
8
12
1
16
-9
DE
59
12
13
-3
28
-9
EE
29
2
15
3
56
-5
IE
63
6
12
-1
25
-5
Flash
EB
415
Flash
EB
415
EL
62
16
7
-5
31
-11
ES
57
6
15
5
28
-11
FR
59
15
10
-1
31
-14
HR
68
6
12
2
20
-8
IT
64
1
10
-2
26
1
CY
66
25
14
-9
20
-16
LV
54
6
18
5
28
-11
LT
53
18
11
1
36
-19
LU
68
16
10
2
22
-18
HU
44
10
11
3
45
-13
MT
68
-1
10
0
22
1
NL
56
9
11
-4
33
-5
AT
67
16
11
-2
22
-14
PL
66
4
9
3
25
-7
PT
65
0
10
-5
25
5
RO
56
-2
10
1
34
1
SI
47
-8
18
6
35
2
SK
63
1
8
-1
29
0
FI
48
0
7
-4
45
4
SE
48
6
9
-4
43
-2
UK
61
7
8
-7
31
0
CH
59
6
14
3
27
-9
US
40
-7
7
-7
53
14
T24
Q3 Approximativement, quel pourcentage du chiffre d'affaires de votre entreprise en 2014 provient des produits ou services
innovants introduits depuis janvier 2012 ?
Q3 Approximately what percentage of your company's turnover in 2014 was due to innovative goods or services that have
been introduced since January 2012?
Q3 Wie viel Prozent des Unternehmensumsatzes wurden im Jahr 2014 durch solche innovativen Produkte oder
Dienstleistungen erzielt, die seit Januar 2012 eingeführt wurden?
Entre 26 et
50%
0%
Entre 1 et 25%
0%
Between 1 and Between 26 and
25%
50%
0%
Zwischen 1 und
25%
Zwischen 26
und 50 %
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
9
-1
63
2
9
-4
51% ou plus
NSP/SR (NE
PAS LIRE)
26% ou plus
DK/NA (DO
NOT READ
26% or more
OUT)
Weiß
nicht/Keine
26% oder mehr
51% oder mehr
Angabe (NICHT
VORLESEN)
Diff.
Diff.
Diff.
Flash
Flash
Flash
Flash
Flash
Flash
EB
EB
EB
EB
EB
EB
415
415
415
394
394
394
51% or more
9
2
10
1
10
1
0
BE
5
-10
74
7
10
3
4
0
7
0
7
BG
15
3
60
-6
5
-7
10
8
10
2
10
2
CZ
8
-2
67
6
13
-4
6
1
6
-1
6
-1
DK
9
2
49
-4
14
-1
13
0
15
3
15
3
4
DE
7
1
64
6
8
-8
7
-3
14
4
14
EE
11
-6
52
-5
10
0
9
2
18
9
18
9
IE
8
1
68
-2
13
-1
7
5
4
-3
4
-3
EL
12
1
59
-5
14
4
12
1
3
-1
3
-1
ES
8
3
67
-8
8
-1
6
2
11
4
11
4
FR
7
-7
71
8
8
2
9
4
5
-7
5
-7
HR
15
-10
65
0
8
4
5
1
7
5
7
5
-4
IT
11
1
67
8
9
-4
6
-1
7
-4
7
CY
20
1
51
7
7
-5
7
-7
15
4
15
4
LV
7
-11
66
13
10
-4
10
1
7
1
7
1
LT
7
-3
70
6
8
-3
5
-3
10
3
10
3
LU
5
-3
71
6
8
-4
10
1
6
0
6
0
HU
11
-5
70
5
9
-4
6
3
4
1
4
1
MT
8
-3
72
1
7
2
5
-2
8
2
8
2
NL
9
-10
64
11
13
1
9
2
5
-4
5
-4
AT
1
-7
57
-8
9
-3
11
1
22
17
22
17
PL
8
0
55
-1
12
-5
13
2
12
4
12
4
PT
10
-1
62
-4
7
-4
8
2
13
7
13
7
RO
5
-3
70
5
14
1
6
2
5
-5
5
-5
SI
18
1
64
-1
11
-1
3
2
4
-1
4
-1
SK
8
-6
59
-2
16
1
7
2
10
5
10
5
FI
7
0
54
0
12
-5
21
2
6
3
6
3
SE
12
-1
53
1
18
2
13
3
4
-5
4
-5
UK
10
-4
57
2
5
-9
11
1
17
10
17
10
CH
6
-2
72
3
8
-4
2
-3
12
6
12
6
US
17
7
53
-7
13
-3
10
0
7
3
7
3
T25
Q4.1 Depuis janvier 2012, quel pourcentage de son chiffre d'affaires total votre entreprise a-t-elle investi dans chacune des
activités suivantes ?
La formation
Q4.1 Since January 2012, what percentage of its total turnover has your company invested in each of the following activities?
Training
Q4.1 Wie viel Prozent des Gesamtumsatzes hat Ihr Unternehmen seit Januar 2012 in folgende Maßnahmen investiert?
In Schulung/Fortbildung
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
%
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
EU 28
33
-7
BE
29
-3
BG
49
3
CZ
36
3
DK
36
DE
EE
Diff.
Flash
EB
369
19
4
34
5
11
-3
3
1
28
11
30
0
10
-7
3
-1
14
4
22
-2
12
-5
3
0
26
-3
28
0
7
-1
3
1
-5
20
8
29
-5
12
3
3
-1
26
-8
20
5
38
4
12
-5
4
4
38
-12
30
11
25
1
5
0
2
0
IE
30
-5
19
8
37
0
11
-5
3
2
EL
54
-15
15
8
22
5
7
0
2
2
ES
27
-14
21
8
43
10
8
-4
1
0
FR
34
-8
19
4
32
1
14
3
1
0
HR
25
-24
21
11
39
5
13
9
2
-1
IT
34
-5
17
-1
35
10
12
-4
2
0
CY
34
-14
12
5
38
17
13
-5
3
-3
LV
42
-5
22
8
28
2
6
-5
2
0
LT
44
-11
20
-1
28
15
5
0
3
-3
LU
29
-3
21
7
34
4
15
-2
1
-6
HU
53
0
19
-5
19
5
6
0
3
0
MT
37
-31
26
20
26
18
7
-8
4
1
NL
36
-10
13
-3
32
8
16
4
3
1
AT
24
-8
21
5
34
3
14
-4
7
4
PL
42
8
16
-1
32
-2
9
-4
1
-1
PT
30
-10
16
9
34
4
16
-6
4
3
RO
39
-13
19
6
28
4
10
-1
4
4
SI
31
6
35
16
26
-16
6
-6
2
0
SK
30
-2
19
0
33
1
14
-2
4
3
FI
33
-7
24
7
33
5
9
-2
1
-3
0
SE
36
-1
16
6
38
3
8
-8
2
UK
31
-9
15
3
34
10
13
-6
7
2
CH
26
4
18
4
42
7
12
-12
2
-3
US
46
13
12
1
24
-2
16
-13
2
1
T26
Le développement de logiciels
In Softwareentwicklung
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
%
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
EU 28
54
-4
12
1
21
3
10
0
3
0
BE
42
-8
18
5
25
1
12
2
3
0
BG
68
-11
9
4
13
8
6
-3
4
2
CZ
66
0
10
-4
12
-3
9
5
3
2
DK
51
-7
13
6
19
-1
13
0
4
2
DE
54
-6
9
1
24
6
10
-1
3
0
EE
63
0
15
3
14
-2
5
-2
3
1
IE
54
-6
11
-2
22
8
9
-3
4
3
EL
48
-17
11
0
26
9
12
6
3
2
ES
52
-11
12
5
24
6
11
0
1
0
FR
65
-1
9
1
14
-4
9
5
3
-1
HR
35
-20
20
5
25
2
18
14
2
-1
IT
41
-10
15
0
32
15
10
-4
2
-1
CY
58
1
8
-3
25
-1
7
7
2
-4
LV
73
-10
10
7
10
0
6
3
1
0
LT
71
4
11
-2
13
3
2
-5
3
0
LU
48
-5
9
1
22
7
18
4
3
-7
HU
53
-1
15
-4
23
7
6
-1
3
-1
MT
53
-11
9
0
22
17
10
-9
6
3
NL
60
2
10
-3
14
-2
14
2
2
1
AT
58
9
15
3
15
-8
7
-5
5
1
PL
50
7
16
0
21
-5
10
-3
3
1
PT
48
-2
9
4
25
-3
10
-6
8
7
RO
68
0
11
1
13
-2
4
-3
4
4
SI
43
-3
30
16
21
-5
5
-9
1
1
SK
63
4
7
-5
13
-2
12
1
5
2
FI
57
2
13
0
17
4
12
0
1
-6
0
SE
65
-4
8
4
17
2
7
-2
3
UK
54
-7
12
0
15
5
9
-3
10
5
CH
64
12
13
2
14
-2
7
-10
2
-2
US
70
6
9
1
12
1
7
-7
2
-1
T27
L'image de marque et la réputation de l'entreprise, y compris la conception du site web
Company reputation and branding, including web design
In Unternehmensreputation und Markenbildung, einschließlich Webdesign
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
%
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
EU 28
38
-7
BE
28
-6
BG
51
CZ
29
DK
Diff.
Flash
EB
369
16
3
29
5
14
-1
3
0
24
15
36
2
10
-11
2
0
-4
12
-1
25
8
8
-3
4
0
-2
23
-2
31
1
13
1
4
2
31
-4
20
9
28
-6
15
-2
6
3
DE
34
-15
20
9
34
8
9
-3
3
1
EE
61
0
16
-1
16
5
4
-3
3
-1
Flash
EB
415
Diff.
Flash
EB
369
IE
29
-10
10
0
39
7
20
4
2
-1
EL
35
-17
16
6
33
7
14
3
2
1
ES
37
-24
16
8
31
10
15
6
1
0
FR
30
-2
14
1
29
2
25
3
2
-4
HR
36
-18
22
5
29
7
11
5
2
1
IT
52
-9
11
-3
23
10
10
1
4
1
CY
39
-6
16
7
26
-6
13
6
6
-1
LV
47
-7
21
5
19
-2
10
3
3
1
LT
59
-4
17
4
18
3
4
-1
2
-2
LU
26
-3
16
2
34
2
22
2
2
-3
HU
44
6
20
-4
24
-1
9
0
3
-1
MT
44
-16
20
9
19
10
12
-5
5
2
NL
33
-1
15
1
40
9
11
-6
1
-3
AT
33
-9
18
6
29
1
14
0
6
2
PL
39
15
19
4
30
-5
9
-13
3
-1
PT
52
11
9
-1
19
-7
13
-6
7
3
RO
54
-18
12
4
22
9
7
1
5
4
SI
41
3
31
19
22
-14
4
-9
2
1
SK
31
8
16
0
31
3
18
-15
4
4
FI
40
1
16
3
32
7
10
-9
2
-2
-3
SE
44
7
17
11
26
-5
10
-10
3
UK
27
-10
15
5
32
6
19
-2
7
1
CH
32
0
20
10
36
7
8
-16
4
-1
US
44
7
15
9
24
5
14
-20
3
-1
T28
La recherche & développement (R&D)
Research and development (R&D)
In Forschung und Entwicklung (F&E)
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
%
Flash
EB
415
EU 28
65
0
8
0
14
2
9
-3
4
1
BE
56
-9
12
6
22
6
7
-2
3
-1
BG
75
-9
6
4
7
-1
7
3
5
3
CZ
75
-2
5
-2
12
3
3
-2
5
3
DK
55
-8
10
6
14
0
14
1
7
1
DE
71
-2
6
0
10
1
10
1
3
0
EE
86
1
4
-3
3
0
4
2
3
0
IE
50
-13
15
8
21
3
11
3
3
-1
EL
58
-14
6
-3
21
14
13
1
2
2
ES
77
2
5
-1
13
3
4
-4
1
0
FR
69
7
8
0
14
2
7
-4
2
-5
HR
52
-10
13
1
20
3
11
3
4
3
IT
53
-4
12
3
21
7
11
-6
3
0
CY
58
2
7
2
24
4
8
-4
3
-4
LV
70
0
9
-1
15
7
5
-7
1
1
LT
89
-1
4
1
3
0
2
0
2
0
LU
62
-2
8
3
16
4
9
-6
5
1
HU
78
13
7
-3
9
-2
3
-8
3
0
MT
64
-20
10
7
15
8
7
4
4
1
NL
53
5
11
-1
18
1
16
-4
2
-1
AT
71
2
8
1
7
-3
9
-3
5
3
PL
66
6
8
-2
13
-2
9
-3
4
1
PT
68
7
7
0
12
-3
8
-5
5
1
RO
69
-7
8
5
12
0
7
-2
4
4
SI
52
-7
24
15
17
3
5
-12
2
1
SK
75
1
4
-1
8
-1
9
1
4
0
FI
61
13
11
0
17
-5
10
-5
1
-3
SE
75
-6
7
4
9
3
7
-2
2
1
UK
53
1
11
3
15
-2
11
-5
10
3
CH
64
15
11
1
14
-5
7
-11
4
0
US
65
10
11
6
13
1
9
-15
2
-2
T29
La conception de produits et services
Design of products and services
In das Design von Produkten und Dienstleistungen
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
%
Flash
EB
415
EU 28
51
-4
11
3
21
4
12
-4
5
1
BE
44
-11
13
3
25
12
13
-4
5
0
BG
61
-11
5
0
15
3
15
9
4
-1
CZ
46
-11
17
2
22
9
11
0
4
0
DK
36
-14
15
6
18
2
19
0
12
6
1
DE
56
2
10
3
21
5
9
-11
4
EE
73
-3
9
1
7
-2
6
1
5
3
IE
44
-7
11
6
27
6
14
1
4
-6
EL
49
-9
9
-1
21
5
19
4
2
1
ES
56
-7
14
7
21
4
8
-4
1
0
FR
54
-3
7
-1
22
7
15
2
2
-5
HR
52
-12
13
6
22
2
10
3
3
1
IT
50
-3
9
2
24
7
13
-7
4
1
CY
59
5
9
2
17
-3
12
0
3
-4
LV
55
-11
13
4
23
7
7
1
2
-1
LT
67
14
11
1
12
-1
6
-13
4
-1
LU
42
-23
10
5
24
16
20
5
4
-3
HU
61
4
7
-3
14
-5
12
4
6
0
MT
54
-20
8
7
22
15
11
-3
5
1
NL
48
1
9
-2
20
2
20
1
3
-2
AT
41
1
13
4
24
0
14
-5
8
0
PL
60
0
7
0
21
6
8
-5
4
-1
PT
42
-1
8
1
24
-2
15
-4
11
6
RO
53
-12
12
3
18
4
13
1
4
4
-1
SI
52
5
18
8
18
-2
10
-10
2
SK
51
8
9
4
22
2
12
-15
6
1
FI
46
13
12
4
24
-3
17
-6
1
-8
1
SE
51
2
7
4
20
1
17
-8
5
UK
45
-6
14
3
20
5
10
-3
11
1
CH
45
7
13
6
26
4
13
-14
3
-3
US
58
7
10
2
15
1
16
-9
1
-1
T30
L'amélioration des processus commerciaux ou de l'organisation
Organisation or business process improvements
In die Verbesserung von Organisation oder Geschäftsprozessen
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
Flash
EB
415
Diff.
Flash
EB
369
%
Flash
EB
415
EU 28
43
7
14
2
29
1
10
-10
4
0
BE
31
-3
21
12
30
1
13
-9
5
-1
BG
52
12
9
3
25
0
10
-14
4
-1
CZ
43
0
20
4
26
-6
7
-1
4
3
DK
44
-1
15
7
22
-7
11
0
8
1
DE
43
17
17
5
30
-4
6
-18
4
0
EE
66
4
9
3
13
-5
8
0
4
-2
IE
39
7
13
5
32
-4
12
-11
4
3
EL
42
-10
11
-1
29
3
15
5
3
3
ES
35
-8
15
4
38
10
11
-7
1
1
FR
44
4
12
-1
32
8
10
-7
2
-4
HR
38
-6
16
0
30
9
13
-1
3
-2
IT
42
6
12
-4
33
9
10
-11
3
0
-6
CY
45
8
8
1
30
7
17
-10
0
LV
39
-12
19
12
33
5
7
-6
2
1
LT
56
13
17
2
18
-6
6
-6
3
-3
LU
35
6
18
10
32
1
13
-9
2
-8
HU
55
22
16
-1
21
-7
6
-7
2
-7
MT
41
-14
11
7
33
13
11
-7
4
1
NL
46
6
14
1
25
-2
12
-6
3
1
AT
35
9
19
11
26
-10
12
-14
8
4
PL
50
17
14
2
27
-2
7
-15
2
-2
PT
32
12
10
2
33
-5
18
-13
7
4
RO
45
-6
11
4
25
3
15
-4
4
3
SI
39
-1
30
21
25
-7
4
-13
2
0
SK
42
16
13
-1
24
-6
12
-16
9
7
FI
53
15
16
2
20
-5
10
-7
1
-5
-1
SE
54
9
8
0
22
-2
13
-6
3
UK
44
11
15
5
21
-6
11
-14
9
4
CH
34
14
24
12
28
-7
12
-15
2
-4
US
48
15
12
5
22
-3
16
-14
2
-3
T31
L'acquisition de machines, équipements, logiciels ou licences
Acquisition of machines, equipment, software or licenses
In die Anschaffung von Maschinen, Geräten, Software oder Lizenzen
0%
Moins de 1%
1à5%
Plus de 5%
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
1-5%
More than 5%
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1%
1% bis 5%
Mehr als 5%
Weiß nicht /
Keine Angabe
(NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
27
14
34
22
3
BE
23
16
31
27
3
BG
43
6
23
25
3
CZ
25
15
32
24
4
DK
20
17
33
24
6
DE
18
11
37
31
3
EE
32
17
28
21
2
IE
24
12
36
24
4
EL
37
9
32
20
2
ES
32
14
34
20
0
FR
36
12
33
18
1
HR
25
17
33
23
2
IT
30
18
35
15
2
CY
34
12
32
19
3
LV
32
14
31
21
2
LT
41
15
25
14
5
LU
21
12
36
27
4
HU
28
16
33
20
3
MT
34
18
26
17
5
NL
37
10
33
18
2
AT
14
14
38
26
8
PL
27
13
30
29
1
PT
22
14
35
22
7
RO
40
8
21
26
5
SI
21
26
31
20
2
SK
25
11
28
31
5
FI
19
15
37
28
1
SE
20
16
34
27
3
UK
24
11
38
20
7
CH
19
17
40
21
3
US
38
12
29
19
2
T32
Q4B.1 Depuis janvier 2012, quel pourcentage de son chiffre d'affaires total votre entreprise a-t-elle investi dans
chacune des activités suivantes ?
La formation
Q4B.1 Since January 2012, what percentage of its total turnover has your company invested in each of the
following activities?
Training
Q4B.1 Wie viel Prozent des Gesamtumsatzes hat Ihr Unternehmen seit Januar 2012 in folgende Maßnahmen
investiert?
In Schulung/Fortbildung
Aucun
investissement
Quelques
investissement
No investment
Some investment
Keine Investitionen Einige Investitionen
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
%
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
EU 28
33
-7
64
11
3
-4
BE
29
-3
69
13
2
-10
BG
50
4
47
2
3
-6
CZ
36
3
61
0
3
-3
DK
36
-5
61
8
3
-3
DE
26
-8
70
10
4
-2
EE
38
-12
60
12
2
0
-3
IE
30
-5
67
8
3
EL
54
-15
44
15
2
0
ES
26
-15
73
19
1
-4
FR
34
-8
65
12
1
-4
HR
25
-24
73
26
2
-2
IT
34
-5
64
12
2
-7
CY
34
-13
64
24
2
-11
LV
42
-5
56
8
2
-3
LT
43
-13
54
16
3
-3
LU
29
-3
70
16
1
-13
HU
53
0
44
3
3
-3
MT
37
-31
59
36
4
-5
NL
36
-10
61
12
3
-2
AT
24
-8
69
8
7
0
PL
42
8
57
-3
1
-5
-12
PT
30
-10
66
22
4
RO
39
-12
57
12
4
0
SI
31
6
67
-2
2
-4
SK
30
-2
66
4
4
-2
FI
33
-7
66
14
1
-7
SE
36
-1
62
8
2
-7
UK
31
-9
62
15
7
-6
CH
26
4
72
5
2
-9
US
46
14
52
2
2
-16
T33
Le développement de logiciels
investiert?
In Softwareentwicklung
Aucun
investissement
Quelques
investissement
No investment
Some investment
%
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
EU 28
54
-4
BE
42
-8
BG
68
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
43
8
3
-4
55
10
3
-2
-11
28
13
4
-2
CZ
66
1
31
-2
3
1
DK
51
-7
45
13
4
-6
DE
54
-6
43
10
3
-4
EE
63
0
34
3
3
-3
IE
54
-6
42
7
4
-1
EL
48
-17
49
18
3
-1
ES
52
-11
47
14
1
-3
FR
65
-1
33
5
2
-4
HR
35
-19
63
20
2
-1
IT
42
-9
56
18
2
-9
CY
58
1
39
3
3
-4
LV
73
-10
26
11
1
-1
LT
71
5
26
-3
3
-2
LU
48
-5
49
19
3
-14
HU
53
-1
44
5
3
-4
MT
53
-11
41
14
6
-3
NL
60
2
38
2
2
-4
AT
58
9
37
-4
5
-5
PL
50
7
48
-3
2
-4
-4
PT
48
-2
44
6
8
RO
68
0
28
-2
4
2
SI
43
-3
56
7
1
-4
SK
63
4
32
-2
5
-2
FI
57
2
42
8
1
-10
SE
65
-4
32
9
3
-5
UK
54
-8
36
9
10
-1
CH
64
12
34
1
2
-13
US
70
6
28
2
2
-8
T34
L'image de marque et la réputation de l'entreprise, y compris la conception du site web
Company reputation and branding, including web design
investiert?
In Unternehmensreputation und Markenbildung, einschließlich Webdesign
Aucun
investissement
Quelques
investissement
No investment
Some investment
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
%
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
EU 28
38
-7
59
13
3
-6
BE
28
-6
70
17
2
-11
BG
51
-4
45
6
4
-2
CZ
29
-2
67
2
4
0
DK
31
-4
63
6
6
-2
DE
34
-15
63
17
3
-2
EE
61
0
36
3
3
-3
IE
29
-11
69
18
2
-7
EL
35
-17
63
20
2
-3
ES
37
-24
62
27
1
-3
FR
30
-2
68
13
2
-11
HR
36
-18
62
19
2
-1
IT
52
-9
44
11
4
-2
CY
39
-6
55
13
6
-7
LV
47
-7
50
9
3
-2
LT
59
-4
39
6
2
-2
LU
26
-3
72
19
2
-16
HU
44
6
53
-2
3
-4
MT
44
-16
51
24
5
-8
NL
33
-1
66
11
1
-10
AT
33
-9
61
13
6
-4
PL
39
16
58
-4
3
-12
-9
PT
52
11
41
-2
7
RO
54
-18
41
16
5
2
SI
41
3
57
-1
2
-2
SK
31
8
65
2
4
-10
-12
FI
40
1
58
11
2
SE
44
7
53
4
3
-11
UK
28
-9
65
19
7
-10
CH
32
0
64
12
4
-12
US
44
7
53
17
3
-24
T35
La recherche & développement (R&D)
Research and development (R&D)
investiert?
In Forschung und Entwicklung (F&E)
Aucun
investissement
Quelques
investissement
No investment
Some investment
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
Flash EB
415
Diff.
Flash EB
369
%
Flash EB
415
EU 28
65
0
31
4
4
-4
BE
56
-9
41
12
3
-3
BG
75
-9
20
7
5
2
CZ
74
-3
21
2
5
1
DK
55
-8
37
12
8
-4
DE
71
-2
26
8
3
-6
EE
86
1
11
0
3
-1
IE
50
-13
47
18
3
-5
EL
59
-13
39
16
2
-3
ES
77
2
22
0
1
-2
FR
69
7
29
2
2
-9
HR
52
-10
44
11
4
-1
IT
53
-4
44
12
3
-8
CY
58
2
40
12
2
-14
LV
70
1
29
2
1
-3
LT
89
-1
9
1
2
0
LU
62
-2
33
9
5
-7
HU
78
14
19
-10
3
-4
MT
64
-19
32
19
4
0
NL
53
5
45
3
2
-8
AT
71
2
24
-2
5
0
PL
66
6
30
-2
4
-4
-5
PT
68
7
27
-2
5
RO
69
-8
27
7
4
1
SI
52
-7
46
10
2
-3
SK
75
1
21
5
4
-6
-12
FI
61
13
38
-1
1
SE
75
-6
23
9
2
-3
UK
52
0
38
3
10
-3
CH
64
15
32
-10
4
-5
US
65
10
33
5
2
-15
T36
La conception de produits et services
Design of products and services
investiert?
In das Design von Produkten und Dienstleistungen
Aucun
investissement
Quelques
investissement
No investment
Some investment
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
51
-4
44
11
5
-7
44
-11
51
17
5
-6
BG
61
-11
35
13
4
-2
-4
%
Flash EB
415
EU 28
BE
CZ
46
-11
50
15
4
DK
36
-15
52
18
12
-3
DE
56
2
41
8
3
-10
EE
74
-2
21
0
5
2
IE
45
-6
51
17
4
-11
EL
49
-10
49
14
2
-4
ES
56
-7
43
12
1
-5
FR
54
-3
44
16
2
-13
HR
52
-12
45
12
3
0
IT
50
-3
46
11
4
-8
CY
59
5
37
6
4
-11
LV
55
-12
43
15
2
-3
LT
68
15
28
-5
4
-10
LU
42
-23
54
37
4
-14
HU
61
4
33
1
6
-5
MT
53
-21
42
22
5
-1
NL
48
1
49
12
3
-13
AT
41
1
51
6
8
-7
PL
60
0
36
8
4
-8
-5
PT
42
-1
47
6
11
RO
53
-11
43
14
4
-3
SI
52
5
46
5
2
-10
SK
51
8
43
3
6
-11
FI
46
13
53
6
1
-19
SE
51
2
43
8
6
-10
UK
45
-6
44
12
11
-6
CH
45
7
52
6
3
-13
US
58
7
41
9
1
-16
T37
L'amélioration des processus commerciaux ou de l'organisation
Organisation or business process improvements
investiert?
In die Verbesserung von Organisation oder Geschäftsprozessen
Aucun
investissement
Quelques
investissement
No investment
Some investment
Diff.
Flash EB
369
Flash EB
415
Diff.
Flash EB
369
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
Flash EB
415
Diff.
Flash EB
369
%
Flash EB
415
EU 28
43
6
53
1
4
-7
BE
31
-3
64
16
5
-13
BG
52
12
44
-4
4
-8
CZ
43
0
53
-1
4
1
DK
44
-1
48
4
8
-3
DE
43
18
53
-8
4
-10
EE
66
4
30
-1
4
-3
IE
39
7
57
4
4
-11
EL
42
-10
55
11
3
-1
ES
35
-8
64
13
1
-5
FR
44
4
54
7
2
-11
HR
38
-6
59
12
3
-6
IT
42
6
55
1
3
-7
CY
45
8
55
14
0
-22
LV
39
-12
59
15
2
-3
LT
56
13
41
-3
3
-10
LU
35
6
63
16
2
-22
HU
55
22
43
-10
2
-12
MT
41
-14
55
21
4
-7
NL
46
6
51
-1
3
-5
AT
35
9
57
-2
8
-7
PL
50
17
48
-8
2
-9
PT
32
12
61
2
7
-14
RO
45
-6
51
11
4
-5
SI
39
-1
59
8
2
-7
SK
42
15
49
-9
9
-6
FI
53
15
45
-3
2
-12
SE
55
10
42
3
3
-13
UK
45
12
46
-7
9
-5
CH
34
14
64
2
2
-16
US
48
14
49
4
3
-18
T38
L'acquisition de machines, équipements, logiciels ou licences
Acquisition of machines, equipment, software or licenses
investiert?
In die Anschaffung von Maschinen, Geräten, Software oder Lizenzen
Aucun
investissement
Quelques
investissement
No investment
Some investment
NSP/SR (NE PAS
LIRE)
DK/NA (DO NOT
READ OUT)
WN/KA (NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
27
70
3
BE
23
74
3
BG
43
54
3
CZ
25
71
4
DK
21
73
6
DE
18
78
4
EE
32
66
2
IE
24
72
4
EL
37
61
2
ES
32
68
0
FR
36
63
1
HR
25
73
2
IT
30
68
2
CY
34
63
3
LV
32
66
2
LT
41
54
5
LU
21
75
4
HU
28
69
3
MT
34
61
5
NL
37
61
2
AT
14
78
8
PL
27
72
1
PT
22
71
7
RO
40
55
5
SI
21
77
2
SK
25
70
5
FI
19
80
1
SE
20
78
2
UK
24
69
7
CH
19
78
3
US
38
60
2
T39
Q5A.1 En pensant à la commercialisation des produits ou services innovants de votre entreprise depuis janvier 2012, chacun
des éléments suivants a-t-il été un problème important, un problème mineur ou pas un problème du tout ?
Un manque de ressources humaines
Q5A.1 Thinking about the commercialisation of your company’s innovative goods or services since January 2012, have any of
the following been a major problem, a minor problem or not a problem at all?
Q5A.1 Wenn Sie an die Vermarktung von innovativen Waren oder Dienstleistungen Ihres Unternehmens seit Januar 2012
denken: Waren die folgenden Faktoren ein großes Problem, ein kleines Problem oder überhaupt kein Problem?
Fehlendes Personal
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
%
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
EU 28
19
27
53
1
46
BE
23
31
45
1
54
BG
45
11
43
1
56
Gesamt ‘Ein
Problem’
Flash EB
415
CZ
31
24
44
1
55
DK
9
22
68
1
31
DE
18
32
50
0
50
EE
24
33
41
2
57
IE
9
37
52
2
46
EL
16
37
47
0
53
ES
12
29
59
0
41
FR
28
27
44
1
55
HR
17
31
52
0
48
IT
14
23
62
1
37
CY
17
19
64
0
36
LV
32
32
36
0
64
LT
26
27
45
2
53
LU
35
27
38
0
62
HU
30
25
45
0
55
MT
11
40
49
0
51
NL
12
13
75
0
25
AT
18
30
50
2
48
PL
28
32
38
2
60
PT
35
15
50
0
50
RO
17
32
51
0
49
SI
14
32
54
0
46
SK
23
24
52
1
47
FI
11
29
60
0
40
SE
14
26
59
1
40
UK
11
33
53
3
44
CH
17
21
61
1
38
US
6
25
65
4
31
T40
Un manque de ressources financières
Fehlende Finanzmittel
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
31
-10
28
1
40
9
1
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
0
59
-9
BE
12
-17
29
10
58
9
1
-2
41
-7
BG
53
-5
15
-2
32
10
0
-3
68
-7
CZ
27
-5
35
-2
37
10
1
-3
62
-7
DK
14
-12
27
-2
58
13
1
1
41
-14
DE
15
-7
26
-4
59
11
0
0
41
-11
EE
25
-9
38
9
37
2
0
-2
63
0
IE
32
-2
34
1
34
2
0
-1
66
-1
EL
52
-2
29
5
19
-1
0
-2
81
3
ES
37
-17
28
2
35
15
0
0
65
-15
FR
42
2
30
6
26
-9
2
1
72
8
HR
42
-8
36
7
20
-1
2
2
78
-1
IT
46
-11
22
-1
32
12
0
0
68
-12
CY
47
-34
25
14
26
18
2
2
72
-20
LV
38
-3
36
1
25
1
1
1
74
-2
LT
27
0
39
0
31
-3
3
3
66
0
11
LU
22
-6
40
17
37
-12
1
1
62
HU
30
1
33
3
36
-2
1
-2
63
4
MT
14
-16
39
6
47
12
0
-2
53
-10
NL
22
-6
24
-1
54
9
0
-2
46
-7
AT
13
-5
34
3
52
3
1
-1
47
-2
PL
34
-10
40
6
25
5
1
-1
74
-4
PT
56
-12
23
2
21
10
0
0
79
-10
RO
39
-17
28
4
33
13
0
0
67
-13
SI
20
-9
33
-3
47
15
0
-3
53
-12
SK
26
-11
41
9
32
1
1
1
67
-2
FI
29
-2
35
0
36
2
0
0
64
-2
SE
25
4
19
-8
56
4
0
0
44
-4
UK
20
-2
27
-5
49
3
4
4
47
-7
CH
15
0
24
-2
60
1
1
1
39
-2
US
9
-12
25
5
63
4
3
3
34
-7
T41
Trouver ou utiliser de nouvelles technologies
Finden oder Nutzen von neuen Technologien
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Gesamt ‘Ein
Problem’
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
8
25
65
2
33
BE
5
40
52
3
45
BG
12
23
63
2
35
CZ
3
23
69
5
26
DK
1
23
74
2
24
DE
4
24
70
2
28
EE
3
20
74
3
23
IE
6
29
62
3
35
EL
11
35
53
1
46
ES
6
28
66
0
34
FR
15
30
53
2
45
HR
4
22
72
2
26
IT
13
18
68
1
31
CY
18
18
64
0
36
LV
5
29
63
3
34
LT
2
26
63
9
28
LU
11
27
61
1
38
HU
7
21
72
0
28
MT
6
30
62
2
36
NL
4
22
73
1
26
AT
5
26
66
3
31
PL
8
33
56
3
41
PT
39
20
40
1
59
RO
8
19
69
4
27
SI
4
26
69
1
30
SK
4
32
58
6
36
FI
3
30
67
0
33
SE
2
26
72
0
28
UK
5
26
65
4
31
CH
9
28
60
3
37
US
2
22
74
2
24
T42
Le coût ou la complexité de la mise en conformité avec les réglementations ou normes
Cost or complexity of meeting regulations or standards
Kosten oder Komplexität der Erfüllung von Bestimmungen oder Normen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
27
-5
30
0
41
4
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
-5
2
1
57
BE
20
-2
31
5
49
0
0
-3
51
3
BG
27
-15
22
3
41
6
10
6
49
-12
CZ
22
-1
39
-1
35
2
4
0
61
-2
DK
11
1
24
-4
62
1
3
2
35
-3
DE
23
0
32
-1
44
2
1
-1
55
-1
EE
8
-5
31
5
61
2
0
-2
39
0
IE
18
-3
36
2
45
1
1
0
54
-1
EL
20
-8
37
9
43
1
0
-2
57
1
ES
19
-16
40
-2
41
19
0
-1
59
-18
FR
56
17
21
5
21
-20
2
-2
77
22
HR
27
-9
34
2
38
7
1
0
61
-7
IT
30
-23
27
-1
42
23
1
1
57
-24
CY
34
9
27
4
36
-11
3
-2
61
13
LV
12
-5
40
-3
45
5
3
3
52
-8
LT
7
-1
30
0
61
3
2
-2
37
-1
19
LU
31
14
29
5
39
-20
1
1
60
HU
33
14
33
3
32
-16
2
-1
66
17
MT
15
-6
26
-4
54
5
5
5
41
-10
NL
17
1
28
0
54
-1
1
0
45
1
AT
16
-2
29
-5
53
6
2
1
45
-7
PL
37
-6
43
13
19
-6
1
-1
80
7
PT
53
-5
14
-8
29
9
4
4
67
-13
RO
11
-22
31
2
56
18
2
2
42
-20
SI
22
-5
35
6
43
3
0
-4
57
1
SK
36
9
32
-1
30
-9
2
1
68
8
FI
14
-6
37
10
49
-4
0
0
51
4
SE
14
0
26
-5
59
4
1
1
40
-5
UK
9
-4
31
2
53
-5
7
7
40
-2
CH
18
-6
36
5
44
0
2
1
54
-1
US
12
-3
18
-5
69
9
1
-1
30
-8
T43
Des difficultés pour conserver les droits de propriété intellectuelle
Difficulties in maintaining intellectual property rights
Schwierigkeiten, die Rechte am geistigen Eigentum zu behalten
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
7
-5
14
-1
73
4
6
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
2
21
-6
BE
4
1
16
3
74
-5
6
1
20
4
BG
13
-6
18
5
63
2
6
-1
31
-1
CZ
5
2
15
0
72
-5
8
3
20
2
DK
3
0
7
-6
80
2
10
4
10
-6
DE
7
-6
15
2
76
3
2
1
22
-4
EE
1
0
9
4
85
-6
5
2
10
4
IE
2
-9
14
-2
75
11
9
0
16
-11
EL
10
-4
15
-1
72
6
3
-1
25
-5
ES
3
-8
12
-8
83
14
2
2
15
-16
FR
13
0
15
3
65
-7
7
4
28
3
HR
6
0
9
-2
83
7
2
-5
15
-2
IT
8
-14
13
-3
76
16
3
1
21
-17
CY
10
-3
15
-1
74
15
1
-11
25
-4
LV
8
1
14
0
73
-3
5
2
22
1
LT
7
-2
16
0
71
-2
6
4
23
-2
LU
9
8
21
11
66
-22
4
3
30
19
HU
8
5
17
7
71
-12
4
0
25
12
MT
5
4
12
0
75
-7
8
3
17
4
NL
8
5
13
2
77
3
2
-10
21
7
AT
8
-3
14
-2
76
6
2
-1
22
-5
PL
8
0
24
2
59
-6
9
4
32
2
PT
25
-9
15
-4
56
14
4
-1
40
-13
RO
4
-15
15
-4
78
19
3
0
19
-19
SI
4
2
19
7
76
-7
1
-2
23
9
SK
11
3
18
0
67
-3
4
0
29
3
FI
1
-3
20
4
78
2
1
-3
21
1
SE
9
-4
11
-1
71
0
9
5
20
-5
UK
1
-2
15
3
72
-10
12
9
16
1
CH
6
-6
23
9
69
-3
2
0
29
3
US
1
0
12
2
81
-6
6
4
13
2
T44
Des questions administratives ou juridiques
Administrative oder rechtliche Fragen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Gesamt ‘Ein
Problem’
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
17
29
53
1
46
BE
11
36
50
3
47
BG
30
23
47
0
53
CZ
15
38
46
1
53
DK
8
20
71
1
28
DE
8
34
57
1
42
EE
4
23
73
0
27
IE
3
26
70
1
29
EL
11
35
54
0
46
ES
13
34
53
0
47
FR
38
29
32
1
67
HR
28
26
44
2
54
IT
21
23
56
0
44
CY
11
31
57
1
42
LV
8
35
57
0
43
LT
9
30
60
1
39
LU
19
36
45
0
55
HU
20
26
54
0
46
MT
7
19
74
0
26
NL
10
24
66
0
34
AT
8
29
62
1
37
PL
23
39
38
0
62
PT
41
14
45
0
55
RO
11
25
64
0
36
SI
9
25
66
0
34
SK
29
33
37
1
62
FI
3
23
74
0
26
SE
3
27
69
1
30
UK
5
29
63
3
34
CH
13
28
58
1
41
US
4
19
73
4
23
T45
Un manque d'expertise marketing
Fehlende Marketingkenntnisse
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
10
-4
29
-5
60
10
1
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
-1
39
-9
BE
13
-3
29
0
57
4
1
-1
42
-3
BG
16
-4
25
2
58
3
1
-1
41
-2
CZ
7
-1
34
-3
55
4
4
0
41
-4
DK
6
-6
26
0
66
5
2
1
32
-6
DE
2
-5
23
-9
74
14
1
0
25
-14
EE
6
2
40
15
52
-17
2
0
46
17
IE
12
-7
51
10
37
-2
0
-1
63
3
EL
15
0
23
-15
62
17
0
-2
38
-15
ES
8
-2
33
-10
59
14
0
-2
41
-12
FR
18
6
31
8
49
-13
2
-1
49
14
HR
6
-2
29
2
65
2
0
-2
35
0
IT
12
-12
23
-12
65
25
0
-1
35
-24
CY
8
-16
24
-12
68
28
0
0
32
-28
LV
14
1
43
3
42
-3
1
-1
57
4
LT
11
-4
39
1
48
3
2
0
50
-3
18
LU
10
2
37
16
53
-15
0
-3
47
HU
7
2
22
-10
70
11
1
-3
29
-8
MT
7
-4
25
-8
68
13
0
-1
32
-12
NL
10
3
30
2
60
0
0
-5
40
5
AT
5
1
33
-5
59
2
3
2
38
-4
PL
8
-5
37
-11
53
16
2
0
45
-16
PT
32
-12
25
-6
42
18
1
0
57
-18
RO
10
-21
31
4
58
17
1
0
41
-17
SI
5
0
31
-3
63
5
1
-2
36
-3
SK
8
2
38
0
49
-4
5
2
46
2
FI
7
0
41
2
52
-2
0
0
48
2
-10
SE
9
0
19
-10
72
11
0
-1
28
UK
10
2
31
1
56
-5
3
2
41
3
CH
3
-6
24
1
71
5
2
0
27
-5
US
4
-2
25
-2
68
3
3
1
29
-4
T46
Un marché dominé par des concurrents déjà établis
Market dominated by established competitors
Der Markt wurde von bereits etablierten Wettbewerbern beherrscht
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
29
0
36
1
34
-1
1
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
0
65
1
BE
24
-4
45
10
30
-4
1
-2
69
6
BG
44
11
22
-5
31
-6
3
0
66
6
CZ
32
-2
36
2
30
1
2
-1
68
0
DK
21
-3
34
-4
44
6
1
1
55
-7
DE
19
-4
34
5
46
-2
1
1
53
1
EE
21
-5
55
25
24
-18
0
-2
76
20
IE
21
-2
45
1
33
0
1
1
66
-1
3
EL
31
0
38
3
30
-2
1
-1
69
ES
34
9
36
-5
30
-4
0
0
70
4
FR
34
-1
44
15
21
-14
1
0
78
14
HR
21
-7
36
7
42
1
1
-1
57
0
IT
35
-3
28
-4
37
7
0
0
63
-7
CY
55
15
26
-17
19
8
0
-6
81
-2
LV
21
-8
48
20
31
-12
0
0
69
12
LT
39
11
32
-4
28
-8
1
1
71
7
8
LU
30
5
45
3
24
-9
1
1
75
HU
36
13
23
-11
41
2
0
-4
59
2
MT
37
14
29
0
34
-14
0
0
66
14
NL
22
1
40
1
38
0
0
-2
62
2
AT
25
9
27
-6
45
-5
3
2
52
3
PL
37
0
41
-3
21
3
1
0
78
-3
PT
44
-13
27
4
27
8
2
1
71
-9
RO
31
-11
34
2
34
8
1
1
65
-9
SI
18
-1
39
10
43
-5
0
-4
57
9
SK
31
11
32
-5
34
-6
3
0
63
6
FI
19
5
33
-14
47
8
1
1
52
-9
1
SE
16
-3
41
4
43
-1
0
0
57
UK
18
5
40
2
40
-9
2
2
58
7
CH
28
-5
34
-3
37
7
1
1
62
-8
US
11
-10
29
-4
57
11
3
3
40
-14
T47
Une faible demande pour les produits ou services innovants
Low demand for your innovative goods or services
Geringe Nachfrage nach Ihren innovativen Produkten oder Dienstleistungen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
13
-9
30
-1
54
9
3
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
1
43
-10
0
BE
7
2
27
-2
62
-1
4
1
34
BG
22
-3
25
5
46
-3
7
1
47
2
CZ
13
-8
33
-5
50
12
4
1
46
-13
DK
8
-2
22
-11
65
9
5
4
30
-13
DE
7
-2
26
-6
65
6
2
2
33
-8
EE
6
-5
38
1
53
3
3
1
44
-4
IE
9
-8
37
2
51
4
3
2
46
-6
EL
29
-9
28
0
43
11
0
-2
57
-9
ES
14
-25
39
7
45
16
2
2
53
-18
FR
11
-7
40
12
47
-2
2
-3
51
5
HR
11
-21
37
4
48
13
4
4
48
-17
IT
18
-12
26
-6
54
17
2
1
44
-18
CY
35
-18
28
-1
35
17
2
2
63
-19
LV
10
-4
36
-1
48
0
6
5
46
-5
LT
11
5
35
1
51
-6
3
0
46
6
14
LU
15
10
34
4
51
-14
0
0
49
HU
15
6
28
-1
55
-4
2
-1
43
5
MT
14
0
25
-10
61
12
0
-2
39
-10
NL
5
-9
29
6
64
4
2
-1
34
-3
AT
10
2
28
-2
60
1
2
-1
38
0
PL
11
-10
38
-1
49
11
2
0
49
-11
PT
42
-18
21
5
34
10
3
3
63
-13
RO
17
-26
33
2
50
27
0
-3
50
-24
SI
8
-3
26
-6
66
13
0
-4
34
-9
SK
15
-5
41
8
40
-4
4
1
56
3
FI
12
5
37
-3
50
-3
1
1
49
2
-3
SE
8
-1
23
-2
69
4
0
-1
31
UK
12
4
22
-4
62
-3
4
3
34
0
CH
7
-1
33
0
56
-2
4
3
40
-1
US
7
0
21
-9
70
7
2
2
28
-9
T48
La faiblesse des réseaux de distribution
Weak distribution channels
Schwache Vertriebskanäle
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
11
-5
25
-3
61
8
3
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
0
36
-8
-2
BE
5
-3
22
1
69
1
4
1
27
BG
20
2
23
3
51
-1
6
-4
43
5
CZ
9
0
25
-5
59
4
7
1
34
-5
DK
3
0
17
-2
77
0
3
2
20
-2
DE
7
-7
30
-8
63
18
0
-3
37
-15
EE
8
-3
31
7
59
-3
2
-1
39
4
IE
7
-2
26
-5
61
2
6
5
33
-7
EL
17
-7
23
-5
52
6
8
6
40
-12
ES
6
-8
24
-9
65
13
5
4
30
-17
FR
19
-4
30
5
48
3
3
-4
49
1
HR
5
-3
24
-10
68
11
3
2
29
-13
-20
IT
17
-9
21
-11
60
21
2
-1
38
CY
16
-4
14
-4
66
20
4
-12
30
-8
LV
17
3
28
-18
53
13
2
2
45
-15
LT
7
-2
27
-3
59
5
7
0
34
-5
16
LU
16
10
29
6
55
-13
0
-3
45
HU
7
-1
28
10
58
-11
7
2
35
9
MT
5
-2
21
-6
64
1
10
7
26
-8
NL
7
-2
15
4
76
3
2
-5
22
2
AT
14
0
28
-6
54
4
4
2
42
-6
PL
10
-11
42
5
43
4
5
2
52
-6
PT
33
-8
22
-4
42
12
3
0
55
-12
RO
15
-12
24
-5
59
19
2
-2
39
-17
SI
8
0
22
8
69
-7
1
-1
30
8
SK
11
-1
24
-4
61
5
4
0
35
-5
FI
9
3
25
-1
66
-2
0
0
34
2
SE
12
6
18
-2
70
-2
0
-2
30
4
UK
6
1
14
-3
73
-4
7
6
20
-2
CH
6
-10
27
5
65
4
2
1
33
-5
US
9
5
16
2
72
-9
3
2
25
7
T49
Q5AT En pensant à la commercialisation des produits ou services innovants de votre entreprise depuis janvier 2012,
chacun des éléments suivants a-t-il été un problème important, un problème mineur ou pas un problème du tout ?
Q5AT Thinking about the commercialisation of your company’s innovative goods or services since January 2012, have
any of the following been a major problem, a minor problem or not a problem at all?
Q5AT Wenn Sie an die Vermarktung von innovativen Waren oder Dienstleistungen Ihres Unternehmens seit Januar
2012 denken: Waren die folgenden Faktoren ein großes Problem, ein kleines Problem oder überhaupt kein Problem?
Au moins un
problème
important
Au moins un
problème
mineur
Pas un
problème du
tout
At least one
major problem
At least one
minor problem
Not a problem
at all
Zumindest ein
Hauptproblem
Mindestens ein
kleines Problem
Kein Problem
überhaupt
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
%
Flash
EB
415
EU 28
66
-2
85
5
6
-3
BE
59
10
88
12
3
-11
BG
86
9
83
17
2
-9
-5
CZ
68
7
88
4
2
DK
48
-7
81
7
13
0
DE
59
1
88
5
6
-6
EE
54
1
90
12
7
-3
IE
61
4
92
7
5
-4
EL
72
-3
92
17
2
-9
ES
70
-9
93
6
3
-1
FR
83
15
86
15
4
-12
HR
70
-6
89
6
4
1
IT
73
-15
77
-3
5
3
CY
83
-8
83
2
4
1
LV
66
7
86
3
1
-7
LT
64
7
90
10
4
-10
LU
71
17
93
13
1
-7
HU
69
22
89
9
1
-12
MT
66
11
92
7
0
-12
NL
56
4
83
7
6
-7
AT
53
6
84
5
11
-4
PL
75
-1
91
0
2
-1
3
PT
88
-5
68
-4
4
RO
70
-12
82
2
8
6
SI
57
5
90
14
4
-10
SK
72
12
88
6
4
-3
FI
52
-3
91
6
6
-6
SE
51
6
82
6
8
-4
UK
43
3
84
13
12
-9
CH
57
-5
85
6
7
-1
US
36
-2
62
-10
32
12
T50
Q5B.1 En pensant à la commercialisation des produits ou services de votre entreprise depuis janvier 2012, chacun des
éléments suivants a-t-il été un problème important, un problème mineur ou pas un problème du tout ?
Un manque de ressources humaines
Q5B.1 Thinking about the commercialisation of your company’s goods or services since January 2012, have any of the
following been a major problem, a minor problem or not a problem at all?
Q5B.1 Wenn Sie an die Vermarktung von Waren oder Dienstleistungen Ihres Unternehmens seit Januar 2012 denken: Waren
die folgenden Faktoren ein großes Problem, ein kleines Problem oder überhaupt kein Problem?
Fehlendes Personal
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
EU 28
Flash EB
415
11
Flash EB
415
21
Flash EB
415
67
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
1
BE
8
21
70
1
29
BG
32
12
51
5
44
CZ
16
19
62
3
35
DK
11
23
66
0
34
DE
16
24
60
0
40
EE
16
21
61
2
37
IE
6
27
67
0
33
EL
19
18
63
0
37
ES
5
14
81
0
19
%
Gesamt ‘Ein
Problem’
Flash EB
415
32
FR
22
22
56
0
44
HR
10
13
77
0
23
IT
2
24
74
0
26
CY
4
24
72
0
28
LV
25
27
48
0
52
LT
23
21
51
5
44
LU
22
22
56
0
44
HU
16
18
62
4
34
MT
10
15
75
0
25
NL
3
7
89
1
10
AT
17
24
59
0
41
PL
13
27
57
3
40
PT
16
20
64
0
36
RO
14
21
62
3
35
SI
2
27
71
0
29
SK
22
25
51
2
47
FI
9
20
71
0
29
SE
9
27
62
2
36
UK
3
20
76
1
23
CH
15
25
60
0
40
US
6
16
76
2
22
T51
Un manque de ressources financières
Fehlende Finanzmittel
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
24
-8
24
0
51
8
1
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
0
48
-8
-14
BE
17
-13
13
-1
69
17
1
-3
30
BG
43
3
22
-4
35
3
0
-2
65
-1
CZ
13
-20
30
-1
49
15
8
6
43
-21
DK
8
-5
26
1
66
5
0
-1
34
-4
DE
10
-4
15
-11
74
16
1
-1
25
-15
EE
22
1
27
4
48
-5
3
0
49
5
IE
22
-6
29
1
48
5
1
0
51
-5
EL
58
-15
23
10
19
5
0
0
81
-5
ES
19
-22
26
3
55
19
0
0
45
-19
FR
35
-11
27
13
38
-1
0
-1
62
2
HR
47
-2
26
-1
27
3
0
0
73
-3
IT
42
-9
23
1
35
8
0
0
65
-8
CY
69
5
16
8
15
-9
0
-4
85
13
LV
29
9
36
-1
34
-8
1
0
65
8
LT
20
-8
36
6
43
3
1
-1
56
-2
19
LU
26
14
26
5
48
-12
0
-7
52
HU
26
-9
28
3
42
3
4
3
54
-6
MT
15
-26
27
16
58
10
0
0
42
-10
NL
4
-15
29
3
67
12
0
0
33
-12
AT
15
3
26
6
59
8
0
-17
41
9
PL
30
1
31
-10
39
11
0
-2
61
-9
PT
57
0
15
-5
28
5
0
0
72
-5
RO
40
-4
23
4
37
3
0
-3
63
0
SI
19
-3
39
7
42
-4
0
0
58
4
SK
26
-8
35
0
36
7
3
1
61
-8
FI
16
-2
30
-6
54
8
0
0
46
-8
SE
9
0
23
6
67
-5
1
-1
32
6
UK
9
-10
15
-9
75
20
1
-1
24
-19
CH
14
2
27
13
59
-14
0
-1
41
15
US
10
-7
15
-7
74
14
1
0
25
-14
T52
Trouver ou utiliser de nouvelles technologies
Finden oder Nutzen von neuen Technologien
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
EU 28
Flash EB
415
5
Flash EB
415
16
Flash EB
415
76
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
3
BE
3
21
75
1
24
BG
10
10
68
12
20
CZ
0
13
82
5
13
DK
2
11
86
1
13
DE
3
14
81
2
17
EE
3
7
76
14
10
IE
0
19
78
3
19
EL
5
21
73
1
26
ES
5
15
80
0
20
FR
6
26
65
3
32
HR
3
14
83
0
17
IT
10
12
76
2
22
CY
9
24
63
4
33
LV
7
20
71
2
27
LT
4
12
76
8
16
%
Gesamt ‘Ein
Problem’
Flash EB
415
21
LU
4
27
69
0
31
HU
4
11
80
5
15
MT
0
13
85
2
13
NL
2
12
84
2
14
AT
2
6
90
2
8
PL
12
27
54
7
39
PT
7
17
70
6
24
RO
10
20
66
4
30
SI
2
20
77
1
22
SK
3
19
72
6
22
FI
3
20
77
0
23
SE
1
15
82
2
16
UK
0
15
82
3
15
CH
2
23
74
1
25
US
2
11
84
3
13
T53
Le coût ou la complexité de la mise en conformité avec les réglementations ou normes
Cost or complexity of meeting regulations or standards
Kosten oder Komplexität der Erfüllung von Bestimmungen oder Normen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Diff.
Flash
EB
394
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
Gesamt ‘Ein
Problem’
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
EU 28
19
-5
27
-1
52
6
2
0
46
-6
BE
11
-9
28
-5
59
16
2
-2
39
-14
BG
16
-12
22
2
53
6
9
4
38
-10
-28
Flash
EB
415
Diff.
Flash
EB
394
CZ
14
-7
19
-21
64
25
3
3
33
DK
14
9
23
-4
61
-6
2
1
37
5
DE
14
3
37
8
48
-9
1
-2
51
11
EE
8
3
16
5
74
-7
2
-1
24
8
-8
IE
14
-9
31
1
53
10
2
-2
45
EL
16
-2
37
-4
45
6
2
0
53
-6
ES
17
-12
25
-5
58
17
0
0
42
-17
FR
42
9
28
6
30
-11
0
-4
70
15
HR
20
-14
30
-3
50
21
0
-4
50
-17
IT
22
-19
24
-3
52
20
2
2
46
-22
CY
15
8
27
10
58
-4
0
-14
42
18
LV
17
8
34
9
48
-16
1
-1
51
17
LT
7
-3
20
-1
67
3
6
1
27
-4
LU
21
14
35
21
44
-28
0
-7
56
35
HU
20
-2
27
7
51
-3
2
-2
47
5
MT
8
-3
33
-4
59
7
0
0
41
-7
NL
14
-10
33
6
53
5
0
-1
47
-4
AT
17
3
28
2
53
9
2
-14
45
5
PL
23
-7
29
-8
47
17
1
-2
52
-15
PT
36
-8
26
3
35
3
3
2
62
-5
RO
9
-7
25
-6
59
10
7
3
34
-13
SI
15
-7
32
12
53
-5
0
0
47
5
-2
SK
28
3
23
-5
44
-1
5
3
51
FI
14
0
34
1
51
-2
1
1
48
1
SE
6
-6
20
-8
73
15
1
-1
26
-14
UK
6
-6
23
-2
66
4
5
4
29
-8
CH
19
3
28
5
53
-5
0
-3
47
8
US
7
-8
20
-1
71
10
2
-1
27
-9
T54
Des difficultés pour conserver les droits de propriété intellectuelle
Difficulties in maintaining intellectual property rights
Schwierigkeiten, die Rechte am geistigen Eigentum zu behalten
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Gesamt ‘Ein
Problem’
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
2
-3
BE
3
1
9
0
83
2
6
1
11
-3
5
-1
88
0
4
0
8
BG
11
0
-3
8
-5
70
3
11
5
19
-8
CZ
1
-5
5
-5
91
10
3
0
6
-10
DK
0
-1
5
2
83
-5
12
4
5
1
DE
2
-5
8
3
89
3
1
-1
10
-2
EE
1
1
4
1
81
-12
14
10
5
2
IE
1
-2
7
2
76
-6
16
6
8
0
EL
7
3
5
-1
81
-6
7
4
12
2
ES
3
-3
7
-2
88
6
2
-1
10
-5
FR
3
-2
7
0
81
2
9
0
10
-2
HR
3
-2
9
7
84
-9
4
4
12
5
IT
3
-7
10
-5
83
9
4
3
13
-12
CY
6
-1
14
8
80
19
0
-26
20
7
LV
0
0
12
5
85
-6
3
1
12
5
LT
1
-3
13
4
77
-5
9
4
14
1
LU
1
1
18
10
81
-4
0
-7
19
11
HU
3
-1
8
1
84
1
5
-1
11
0
MT
2
1
0
-1
85
-10
13
10
2
0
NL
0
-2
5
2
94
4
1
-4
5
0
AT
2
0
14
7
84
8
0
-15
16
7
PL
0
-3
19
5
67
-5
14
3
19
2
PT
8
-6
17
-2
60
-1
15
9
25
-8
RO
3
-8
7
0
88
8
2
0
10
-8
SI
2
1
11
7
84
-8
3
0
13
8
SK
4
-1
10
0
79
2
7
-1
14
-1
FI
0
-1
10
5
86
2
4
-6
10
4
SE
0
-1
5
-2
89
0
6
3
5
-3
UK
0
0
8
1
78
-10
14
9
8
1
CH
3
0
9
4
84
-7
4
3
12
4
US
0
0
5
0
91
6
4
-6
5
0
T55
Des questions administratives ou juridiques
Administrative oder rechtliche Fragen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
%
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
EU 28
12
23
64
1
35
BE
12
26
61
1
38
BG
20
18
56
6
38
CZ
5
25
68
2
30
DK
3
17
79
1
20
DE
7
27
66
0
34
EE
2
12
83
3
14
Gesamt ‘Ein
Problem’
Flash EB
415
IE
3
19
78
0
22
EL
18
29
51
2
47
ES
6
22
72
0
28
FR
22
37
41
0
59
HR
19
26
55
0
45
IT
22
20
58
0
42
CY
20
32
48
0
52
LV
8
32
60
0
40
LT
4
26
68
2
30
LU
19
33
48
0
52
HU
13
18
67
2
31
MT
0
19
81
0
19
NL
9
17
74
0
26
AT
12
26
61
1
38
PL
18
37
43
2
55
PT
17
18
63
2
35
RO
2
12
86
0
14
SI
4
24
72
0
28
SK
25
20
52
3
45
FI
2
15
83
0
17
SE
4
21
74
1
25
UK
4
11
82
3
15
CH
11
33
56
0
44
US
3
13
82
2
16
T56
Un manque d'expertise marketing
Fehlende Marketingkenntnisse
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
2
0
Gesamt ‘Ein
Problem’
%
Flash
EB
415
EU 28
6
Diff.
Flash
EB
394
-3
20
Diff.
Flash
EB
394
-4
72
Diff.
Flash
EB
394
7
26
Diff.
Flash
EB
394
-7
BE
3
0
20
-5
74
10
3
-5
23
-5
BG
12
-3
21
1
65
5
2
-3
33
-2
Flash
EB
415
Flash
EB
415
Flash
EB
415
CZ
4
-2
12
-6
79
6
5
2
16
-8
DK
5
-3
13
-2
79
3
3
2
18
-5
DE
1
-2
20
0
79
3
0
-1
21
-2
EE
5
1
15
-6
75
4
5
1
20
-5
IE
13
8
40
10
47
-15
0
-3
53
18
EL
9
-3
30
3
61
0
0
0
39
0
ES
3
-9
23
-5
73
14
1
0
26
-14
FR
11
0
28
3
61
0
0
-3
39
3
HR
3
-5
21
-8
74
11
2
2
24
-13
IT
6
-14
16
-10
77
24
1
0
22
-24
CY
7
-5
26
5
67
4
0
-4
33
0
LV
7
4
39
9
54
-13
0
0
46
13
LT
4
-4
30
6
56
-9
10
7
34
2
LU
1
-2
29
12
62
-11
8
1
30
10
HU
5
-1
14
-2
79
5
2
-2
19
-3
MT
2
0
19
8
77
-9
2
1
21
8
NL
6
3
15
-10
79
9
0
-2
21
-7
AT
3
3
18
-6
79
21
0
-18
21
-3
PL
14
7
38
0
45
-7
3
0
52
7
PT
11
-8
14
-9
69
14
6
3
25
-17
RO
3
-12
19
2
75
10
3
0
22
-10
SI
2
0
16
-5
82
6
0
-1
18
-5
SK
5
0
24
-8
65
4
6
4
29
-8
FI
3
-3
28
-1
69
6
0
-2
31
-4
SE
4
0
10
-1
84
2
2
-1
14
-1
-6
UK
3
0
15
-6
79
5
3
1
18
CH
1
-1
26
5
73
-2
0
-2
27
4
US
4
0
16
-11
77
9
3
2
20
-11
T57
Un marché dominé par des concurrents déjà établis
Market dominated by established competitors
Der Markt wurde von bereits etablierten Konkurrenten beherrsch
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
%
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
EU 28
22
-2
31
2
46
1
1
BE
15
-7
32
7
50
3
3
BG
24
-11
25
-1
47
8
CZ
22
-12
35
2
41
DK
11
-5
25
-6
DE
12
-1
29
1
EE
16
-6
36
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
-1
53
0
-3
47
0
4
4
49
-12
9
2
1
57
-10
62
11
2
0
36
-11
58
0
1
0
41
0
6
44
0
4
0
52
0
IE
18
4
43
11
38
-15
1
0
61
15
EL
32
5
38
2
29
-8
1
1
70
7
ES
26
0
41
4
33
-4
0
0
67
4
FR
30
-5
35
14
35
-7
0
-2
65
9
HR
34
6
27
-2
38
-3
1
-1
61
4
IT
29
-4
22
-6
49
11
0
-1
51
-10
CY
43
3
37
15
20
-10
0
-8
80
18
LV
28
7
32
-5
40
0
0
-2
60
2
LT
15
-7
38
12
43
-7
4
2
53
5
LU
24
2
40
16
36
-11
0
-7
64
18
HU
29
-4
31
6
38
-3
2
1
60
2
MT
20
-13
27
-5
53
18
0
0
47
-18
NL
11
-7
29
-7
60
17
0
-3
40
-14
AT
19
9
19
-16
62
23
0
-16
38
-7
PL
31
1
42
4
25
-6
2
1
73
5
4
PT
38
6
21
-2
39
-5
2
1
59
RO
31
5
28
3
39
-8
2
0
59
8
SI
10
3
36
7
54
-8
0
-2
46
10
SK
22
2
32
1
40
-1
6
-2
54
3
FI
11
5
22
-11
66
6
1
0
33
-6
SE
12
-5
24
-5
62
10
2
0
36
-10
UK
7
-7
28
7
63
-1
2
1
35
0
CH
20
6
33
3
47
-7
0
-2
53
9
US
7
-8
25
2
66
5
2
1
32
-6
T58
Une faible demande à l'égard du produit ou service
Low demand for your goods or services
Geringe Nachfrage nach Ihren Produkten oder Dienstleistungen
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Flash
EB
415
Diff.
Flash
EB
394
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
Gesamt ‘Ein
Problem’
Flash
EB
415
Diff.
Flash
EB
394
%
Flash
EB
415
EU 28
19
-6
25
1
55
6
1
-1
44
-5
BE
9
-5
16
0
74
8
1
-3
25
-5
BG
29
-4
16
-3
48
3
7
4
45
-7
-18
CZ
15
-11
27
-7
55
16
3
2
42
DK
3
-1
27
9
70
-6
0
-2
30
8
DE
2
-5
24
-1
74
8
0
-2
26
-6
EE
15
0
25
-3
56
2
4
1
40
-3
-19
IE
14
-14
31
-5
55
19
0
0
45
EL
51
-6
29
3
19
2
1
1
80
-3
ES
34
-23
28
7
38
18
0
-2
62
-16
FR
22
1
22
2
56
1
0
-4
44
3
HR
31
-12
30
8
39
4
0
0
61
-4
IT
31
-7
21
3
48
4
0
0
52
-4
CY
63
17
21
5
16
-9
0
-13
84
22
LV
16
3
40
-4
43
3
1
-2
56
-1
LT
10
-1
26
-5
59
4
5
2
36
-6
LU
16
13
24
-5
60
-1
0
-7
40
8
HU
21
-6
27
2
48
2
4
2
48
-4
MT
14
-10
21
-1
65
11
0
0
35
-11
NL
14
-4
16
-11
69
18
1
-3
30
-15
AT
3
-3
24
7
73
12
0
-16
27
4
PL
21
-2
46
8
31
-4
2
-2
67
6
PT
51
1
21
-6
26
3
2
2
72
-5
RO
37
5
24
0
38
-4
1
-1
61
5
SI
10
-6
29
13
60
-8
1
1
39
7
-10
SK
20
-4
32
-6
44
10
4
0
52
FI
13
-3
32
6
55
-2
0
-1
45
3
SE
11
3
20
-4
68
2
1
-1
31
-1
UK
2
-12
21
-3
75
15
2
0
23
-15
CH
10
3
26
9
64
-9
0
-3
36
12
US
6
-5
22
-4
71
10
1
-1
28
-9
T59
La faiblesse des systèmes de distribution
Weak distribution channels
Schwache Vertriebskanäle
Un problème
important
Un problème
mineur
Pas un
problème du
tout
NSP/SR (NE
PAS LIRE)
Total 'Un
problème'
A major
problem
A minor
problem
Not a problem
at all
DK/NA (DO
NOT READ
OUT)
Total 'A
problem'
Ein großes
Problem
Ein kleines
Problem
Überhaupt kein
Problem
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
4
-1
Gesamt ‘Ein
Problem’
%
Flash
EB
415
EU 28
6
Diff.
Flash
EB
394
-2
16
Diff.
Flash
EB
394
-3
74
Diff.
Flash
EB
394
6
BE
0
-7
10
-6
86
14
4
BG
11
-2
15
3
60
-8
14
7
26
1
CZ
1
-6
13
-10
79
12
7
4
14
-16
DK
4
4
8
0
86
-4
2
0
12
4
DE
5
1
19
0
76
4
0
-5
24
1
EE
8
0
18
0
64
-4
10
4
26
0
IE
4
2
10
-1
81
3
5
-4
14
1
EL
13
-12
17
-3
60
10
10
5
30
-15
ES
2
-8
14
-11
80
18
4
1
16
-19
FR
10
-3
23
1
65
5
2
-3
33
-2
HR
3
0
23
-14
71
13
3
1
26
-14
IT
7
-8
14
-8
76
15
3
1
21
-16
CY
19
10
18
2
61
2
2
-14
37
12
LV
7
0
28
9
64
-3
1
-6
35
9
LT
2
-4
18
1
66
-1
14
4
20
-3
LU
5
4
22
15
69
-16
4
-3
27
19
HU
5
-5
21
5
71
2
3
-2
26
0
MT
5
-5
22
19
66
-20
7
6
27
14
NL
3
1
11
-3
83
7
3
-5
14
-2
AT
4
-1
11
-8
84
24
1
-15
15
-9
PL
17
7
30
2
46
-7
7
-2
47
9
PT
18
1
17
0
57
-5
8
4
35
1
RO
11
-4
22
10
62
-3
5
-3
33
6
Flash
EB
415
Flash
EB
415
-1
22
Diff.
Flash
EB
394
-5
10
-13
Flash
EB
415
SI
2
0
19
4
78
-2
1
-2
21
4
SK
4
-5
20
2
66
2
10
1
24
-3
FI
1
-4
16
7
82
-4
1
1
17
3
SE
3
1
11
5
83
-7
3
1
14
6
UK
2
2
8
-1
79
-7
11
6
10
1
CH
3
0
16
-2
79
2
2
0
19
-2
US
1
-4
7
-6
84
6
8
4
8
-10
T60
Q5BT En pensant à la commercialisation des produits ou services de votre entreprise depuis janvier 2012, chacun des
Q5BT Thinking about the commercialisation of your company’s goods or services since January 2012, have any of the following
been a major problem, a minor problem or not a problem at all?
Q5BT Wenn Sie an die Vermarktung von Waren oder Dienstleistungen Ihres Unternehmens seit Januar 2012 denken: Waren
Au moins un
problème
important
Au moins un
problème
mineur
Pas un
problème du
tout
At least one
major problem
At least one
minor problem
Not a problem
at all
Zumindest ein
Hauptproblem
Mindestens ein
kleines Problem
Kein Problem
überhaupt
%
Flash
EB
415
EU 28
55
Diff.
Flash
EB
394
-3
73
Diff.
Flash
EB
394
2
Flash
EB
415
Flash
EB
415
15
Diff.
Flash
EB
394
1
BE
43
-4
69
1
21
1
BG
77
12
67
1
13
-1
CZ
50
-19
71
-10
18
10
DK
38
4
67
6
28
-4
DE
40
1
74
5
19
-2
EE
50
8
75
11
17
-6
IE
48
-9
80
-3
11
1
EL
81
-6
87
11
5
0
ES
62
-20
75
-6
9
6
FR
75
10
84
21
8
-9
HR
74
-6
79
-2
6
-1
IT
69
-11
62
-11
14
10
CY
77
-1
84
31
1
-13
LV
69
22
87
4
7
-6
LT
47
1
78
6
14
-2
-5
LU
51
17
73
13
23
HU
59
-4
76
8
14
2
MT
49
-11
73
2
25
11
NL
39
-14
72
-2
17
8
AT
46
12
71
6
22
-8
PL
64
4
91
6
3
-4
PT
84
6
63
-12
5
-1
RO
61
2
75
13
14
-3
SI
43
0
82
10
10
-8
SK
60
3
77
5
12
-3
FI
41
1
79
1
14
-4
-1
SE
35
4
69
6
25
UK
24
-11
57
-4
37
9
CH
48
13
70
8
19
-10
US
27
-13
57
-3
38
6
T61
Q6A En pensant aux aides publiques potentielles à la commercialisation de vos produits ou services innovants, quels sont les
deux types d'intervention, parmi les suivants, qui auraient l'impact le plus positif sur votre entreprise ? Les aides pour :
(MAX. 2 REPONSES)
Q6A Thinking about possible public support for commercialisation of your innovative goods or services, which of the following
two types of intervention would have the most positive impact on your company? Support for: (MAX. 2 ANSWERS)
Q6A Denken Sie jetzt bitte an eine mögliche öffentliche Förderung der Vermarktung Ihrer innovativen Produkte oder
Dienstleistungen. Welche zwei der folgenden möglichen Maßnahmen würden sich am positivsten auf Ihr Unternehmen
auswirken? Unterstützung … (MAXIMAL 2 NENNUNGEN MÖGLICH)
La formation du
personnel sur la
La mise en
La participation
Le dépôt, la
Le test d'un
L'accès ou le
façon de
conformité avec
à des
gestion et la
produit ou service
développement
promouvoir et de
les
conférences,
protection des
sur le marché
de la vente en
lancer les
réglementations
salons,
droits de propriété
avant le
ligne
produits et
ou normes
expositions
intellectuelle
lancement
services
innovants
Meeting
regulations or
standards
Accessing or
reinforcing
online selling
Bei der
Beim Zugang
Erfüllung von
zum oder der
Bestimmungen
Stärkung des
und Normen
Online-Verkaufs
Participating in
conferences,
trade fairs,
exhibitions
Training staff in
how to promote
and market
innovative goods
or services
Bei der
Teilnahme an
Konferenzen,
Messen,
Ausstellungen
Bei der Schulung
von Mitarbeitern
zum Thema
Bewerbung und
Vermarktung von
innovativen
Produkten oder
Dienstleistungen
Applying for,
managing or
protecting
intellectual
property rights
Market-testing a
product or service
before launch
Bei einem
Beim Anmelden,
Markttest eines
Verwalten oder
Produkts oder
Schutz von
einer
geistigen
Dienstleistung vor
Eigentumsrechten
der
Markteinführung
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
20
23
22
30
6
9
BE
20
18
23
33
7
13
BG
13
23
16
28
3
11
CZ
16
18
24
23
6
13
DK
19
13
14
24
6
8
DE
20
14
25
18
9
8
EE
9
7
32
44
2
12
IE
18
36
29
37
1
7
EL
9
29
29
21
5
11
ES
21
30
17
35
3
9
FR
40
15
18
42
9
6
HR
21
19
37
29
2
8
IT
11
38
19
28
4
9
CY
13
28
30
23
7
9
LV
11
15
31
29
8
9
LT
6
14
25
25
1
18
LU
23
20
13
40
8
15
HU
18
17
27
20
4
15
MT
18
26
36
43
0
12
NL
23
32
25
30
8
11
AT
21
20
26
30
12
10
PL
15
17
32
21
7
9
PT
18
27
27
42
3
12
RO
8
19
18
35
3
8
SI
16
17
27
18
5
11
SK
18
15
24
24
7
7
FI
12
31
35
29
6
7
SE
14
15
25
27
6
18
UK
25
26
27
37
4
8
CH
11
11
20
14
6
6
US
13
27
20
43
15
9
T62
Q6A En pensant aux aides publiques potentielles à la commercialisation de vos produits ou services
innovants, quels sont les deux types d'intervention, parmi les suivants, qui auraient l'impact le plus
positif sur votre entreprise ? Les aides pour : (MAX. 2 REPONSES)
Q6A Thinking about possible public support for commercialisation of your innovative goods or services,
which of the following two types of intervention would have the most positive impact on your company?
Support for: (MAX. 2 ANSWERS)
Q6A Denken Sie jetzt bitte an eine mögliche öffentliche Förderung der Vermarktung Ihrer innovativen
Produkte oder Dienstleistungen. Welche zwei der folgenden möglichen Maßnahmen würden sich am
positivsten auf Ihr Unternehmen auswirken? Unterstützung … (MAXIMAL 2 NENNUNGEN MÖGLICH)
L'accès ou le
renforcement de
votre présence sur
les marchés
d'exportation
Autre (NE PAS
LIRE)
Aucun (NE PAS
LIRE)
NSP/SR (NE
PAS LIRE)
Accessing or
reinforcing your
presence in export
markets
Other (DO NOT
READ OUT)
None (DO NOT
READ OUT)
DK/NA (DO
NOT READ
OUT)
Beim Zugang zu
oder bei der
Stärkung der
Präsenz in
Exportmärkten
Andere (NICHT
VORLESEN)
Keine (NICHT
VORLESEN)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
17
3
15
3
BE
21
0
16
2
BG
15
3
11
7
CZ
15
2
20
3
DK
18
5
16
7
DE
17
5
23
1
EE
19
4
19
1
IE
16
0
8
3
EL
45
1
9
1
ES
29
2
11
4
FR
9
2
11
3
HR
21
5
6
2
IT
16
4
13
2
CY
42
2
9
0
LV
19
4
11
4
LT
16
2
14
8
LU
11
1
9
1
HU
14
9
20
2
MT
20
2
16
0
NL
14
1
13
1
AT
12
2
16
1
PL
17
1
18
4
PT
21
2
12
1
RO
11
0
16
3
SI
16
5
20
2
SK
14
1
14
5
FI
22
0
17
1
SE
16
0
14
4
UK
11
1
11
4
CH
8
7
44
2
US
12
3
14
5
T63
Q6B En pensant aux aides publiques potentielles à la commercialisation de vos produits ou services, quels sont les deux types
d'intervention, parmi les suivants, qui auraient l'impact le plus positif sur votre entreprise ? Les aides pour : (MAX. 2
REPONSES)
Q6B Thinking about possible public support for commercialisation of your goods or services, which two of the following types
of intervention would have the most positive impact on your company? Support for: (MAX. 2 ANSWERS)
Q6B Denken Sie jetzt bitte an eine mögliche öffentliche Förderung der Vermarktung Ihrer Waren oder Dienstleistungen.
Welche zwei der folgenden möglichen Maßnahmen würden sich am positivsten auf Ihr Unternehmen auswirken? Unterstützung
… (MAXIMAL 2 NENNUNGEN MÖGLICH)
La formation du
La mise en
La participation
Le dépôt, la
Le test d'un
L'accès ou le
personnel sur la
conformité avec
à des
gestion et la
produit ou service
développement
façon de
les
conférences,
protection des
sur le marché
de la vente en
promouvoir et de
réglementations
salons,
droits de propriété
avant le
ligne
lancer les produits
ou normes
expositions
intellectuelle
lancement
et services
Meeting
regulations or
standards
Accessing or
reinforcing
online selling
Bei der
Beim Zugang
Erfüllung von
zum oder der
Bestimmungen
Stärkung des
und Normen Online-Verkaufs
Participating in
conferences,
trade fairs,
exhibitions
Training staff in
how to promote
and market goods
or services
Bei der
Teilnahme an
Konferenzen,
Messen,
Ausstellungen
Bei der Schulung
von Mitarbeitern
zum Thema
Bewerbung und
Vermarktung von
Produkten oder
Dienstleistungen
Applying for,
managing or
protecting
intellectual
property rights
Market-testing a
product or service
before launch
Bei einem
Beim Anmelden,
Markttest eines
Verwalten oder
Produkts oder
Schutz von
einer
geistigen
Dienstleistung vor
Eigentumsrechten
der
Markteinführung
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
20
17
16
24
4
6
BE
23
6
21
31
8
8
BG
9
12
13
22
5
8
CZ
15
11
16
16
2
7
DK
16
14
14
23
3
7
DE
24
17
17
22
4
3
EE
5
15
18
23
1
4
IE
25
21
24
22
3
3
EL
11
23
14
23
2
7
ES
26
26
22
29
10
11
FR
40
18
9
36
1
4
HR
18
19
22
13
4
4
IT
11
17
13
23
2
1
CY
14
20
25
22
3
4
LV
15
11
15
19
2
3
LT
9
7
17
28
1
5
LU
26
19
13
25
7
3
HU
12
16
16
17
2
4
MT
31
9
19
21
0
4
NL
25
26
15
14
3
6
AT
17
22
11
14
7
8
PL
10
16
17
20
1
9
PT
13
19
13
30
7
5
RO
8
6
12
15
5
4
SI
15
8
24
12
1
1
SK
16
10
15
18
4
4
FI
17
19
21
18
4
7
SE
22
7
22
24
2
11
UK
15
16
15
22
5
4
CH
14
10
11
17
2
4
US
18
19
21
22
5
7
T64
Q6B En pensant aux aides publiques potentielles à la commercialisation de vos produits ou services,
quels sont les deux types d'intervention, parmi les suivants, qui auraient l'impact le plus positif sur
votre entreprise ? Les aides pour : (MAX. 2 REPONSES)
Q6B Thinking about possible public support for commercialisation of your goods or services, which
two of the following types of intervention would have the most positive impact on your company?
Support for: (MAX. 2 ANSWERS)
Q6B Denken Sie jetzt bitte an eine mögliche öffentliche Förderung der Vermarktung Ihrer Waren
oder Dienstleistungen. Welche zwei der folgenden möglichen Maßnahmen würden sich am
positivsten auf Ihr Unternehmen auswirken? Unterstützung … (MAXIMAL 2 NENNUNGEN MÖGLICH)
L'accès ou le
renforcement
de votre
présence sur
les marchés
d'exportation
Autre (NE PAS
LIRE)
Aucun (NE PAS
LIRE)
NSP/SR (NE
PAS LIRE)
Accessing or
reinforcing your Other (DO NOT
READ OUT)
presence in
export markets
None (DO NOT
READ OUT)
DK/NA (DO
NOT READ
OUT)
Beim Zugang zu
oder bei der
Andere (NICHT
Stärkung der
VORLESEN)
Präsenz in
Exportmärkten
Keine (NICHT
VORLESEN)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
10
3
29
3
BE
9
1
26
0
BG
3
2
33
5
CZ
8
5
36
4
DK
17
3
33
4
DE
7
0
35
3
EE
8
8
39
4
IE
8
2
21
7
EL
34
3
23
0
ES
15
3
16
0
FR
5
0
26
2
HR
23
4
21
2
IT
11
7
26
5
CY
36
0
16
0
LV
14
4
28
3
LT
9
6
36
5
LU
11
0
18
12
HU
21
5
38
1
MT
10
3
37
0
NL
6
1
36
1
AT
4
5
39
0
PL
14
0
29
7
PT
14
9
29
1
RO
6
4
38
9
SI
12
7
33
1
SK
11
3
31
4
FI
11
1
35
0
SE
5
0
32
3
UK
4
1
35
10
CH
7
3
50
2
US
5
3
37
4
T65
Q7 Approximativement quel pourcentage du chiffre d'affaires de votre entreprise en 2014 a été investi dans des activités
d'innovation ?
Q7 Approximately what percentage of your company's turnover in 2014 was invested in innovation activities?
Q7 Wie viel Prozent des Gesamtumsatzes Ihres Unternehmens im Jahr 2014 wurden ungefähr in Innovationsaktivitäten
investiert?
0%
Moins de 1%
Entre 1 et 5%
Entre 6 et
10%
Entre 11 et
15%
16% ou plus
NSP/SR (NE
PAS LIRE)
0%
Less than 1%
Between 1
and 5%
Between 6
and 10%
Between 11
and 15%
16% or more
DK/NA (DO
NOT READ
OUT)
0%
Weniger als 1
%
Zwischen 1
und 5 %
Zwischen 6
und 10 %
Zwischen 11
und 15 %
16 % oder
mehr
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
EU 28
22
18
36
10
3
5
6
BE
12
18
48
10
3
3
6
BG
22
16
41
10
1
5
5
CZ
14
22
37
12
6
5
4
DK
14
21
34
10
3
7
11
DE
15
20
40
10
4
5
6
EE
21
27
29
8
3
6
6
IE
21
22
33
9
6
6
3
EL
26
15
35
11
2
8
3
ES
29
16
40
8
1
3
3
FR
33
13
38
7
3
4
2
HR
16
25
36
8
6
5
4
IT
20
18
35
14
3
3
7
CY
30
12
39
5
0
10
4
LV
29
19
29
9
2
8
4
LT
19
26
35
6
5
6
3
LU
20
19
38
9
6
6
2
HU
20
21
39
13
1
3
3
MT
21
16
42
15
2
1
3
NL
20
15
35
15
7
7
1
AT
13
19
40
10
5
3
10
PL
20
19
33
9
6
9
4
PT
33
12
33
11
0
4
7
RO
28
21
29
9
5
5
3
SI
23
22
34
11
3
5
2
SK
11
14
35
14
6
15
5
FI
16
27
37
5
4
9
2
SE
28
16
29
12
2
11
2
UK
19
22
33
6
4
7
9
CH
11
27
40
9
3
7
3
US
33
13
31
6
6
6
5
T66
Q7B Approximativement quel pourcentage du chiffre d'affaires de votre entreprise en 2014 a été investi dans des
activités d'innovation ?
Q7B Approximately what percentage of your company's turnover in 2014 was invested in innovation activities?
Q7B Wie viel Prozent des Gesamtumsatzes Ihres Unternehmens im Jahr 2014 wurden ungefähr in
Innovationsaktivitäten investiert?
Aucun
investissement
Keine
Investitionen
Quelques
investissement
Some
investment
Einige
Investitionen
NSP/SR (NE
PAS LIRE)
DK/NA (DO
NOT READ
WN/KA (NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
22
73
5
BE
12
82
6
BG
22
73
5
No investment
CZ
14
82
4
DK
14
75
11
DE
15
78
7
EE
21
73
6
IE
21
76
3
EL
26
71
3
ES
29
68
3
FR
33
65
2
HR
16
80
4
IT
20
73
7
CY
31
65
4
LV
29
67
4
LT
19
78
3
LU
20
78
2
HU
20
77
3
MT
21
76
3
NL
20
79
1
AT
13
77
10
PL
20
76
4
PT
33
60
7
RO
28
68
4
SI
23
75
2
SK
11
84
5
FI
16
82
2
SE
28
70
2
UK
19
72
9
CH
10
87
3
US
33
62
5
T67
Q8 Prévoyez-vous d'augmenter, de réduire ou de maintenir au même niveau le pourcentage de vos investissements consacrés
à l'innovation au cours des 12 prochains mois ?
Q8 Do you plan to increase, reduce or keep unchanged the percentage of investment dedicated to innovation in the next 12
months?
Q8 Beabsichtigen Sie, den Anteil Ihrer Investitionen in Innovationen in den nächsten 12 Monaten zu erhöhen, zu senken oder
beizubehalten?
De l'augmenter
Increase
De le réduire
De le maintenir
au même
niveau
Vous ne
prévoyez pas
d'investir dans
l'innovation au
cours des 12
prochains mois
NSP/SR (NE
PAS LIRE)
Reduce
Keep the
percentage
unchanged
You do not plan
to invest in
innovation in
the next 12
months
DK/NA (DO
NOT READ
OUT)
Sie
beabsichtigen
nicht, in den
nächsten 12
Monaten in
Innovationen zu
investieren
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Erhöhen
Senken
Anteil
beibehalten
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
27
4
48
16
5
BE
27
4
59
7
3
BG
36
3
34
22
5
CZ
32
3
49
15
1
DK
26
4
63
3
4
DE
19
5
60
11
5
EE
27
0
45
18
10
IE
41
2
43
10
4
EL
28
2
43
22
5
ES
27
1
42
28
2
FR
18
8
36
37
1
HR
38
2
51
7
2
IT
32
2
42
14
10
CY
27
2
45
17
9
LV
26
5
44
21
4
LT
26
2
56
10
6
LU
27
3
52
14
4
HU
32
0
44
17
7
MT
47
4
40
9
0
NL
22
6
66
2
4
AT
21
3
58
10
8
PL
31
4
43
16
6
PT
29
4
47
15
5
RO
49
2
22
20
7
SI
20
6
59
8
7
SK
25
4
57
7
7
FI
21
8
67
2
2
SE
28
4
51
14
3
UK
31
3
51
8
7
CH
14
5
74
4
3
US
27
2
53
10
8
T68
Q9 Quelle sera la priorité de votre investissement prévu dans l'innovation au cours des 12 prochains mois ? (PLUSIEURS
REPONSES POSSIBLES)
Q9 What will be the focus of your planned investment in innovation in the next 12 months? (MULTIPLE ANSWERS
POSSIBLE)
Q9 Wo wird in den nächsten 12 Monaten der Schwerpunkt Ihrer geplanten Investitionen in Innovationen liegen?
(MEHRFACHNENNUNGEN MÖGLICH)
Les produits
Goods
Produkte
Les services
Services
Les méthodes
Les stratégies
Les processus
d’organisation
marketing (par ex.
(par ex. les
(par ex. la
emballage,
processus de
gestion des
promotion de
production ou
connaissances
produit ou
les méthodes
ou de
stratégie tarifaire
de distribution)
l’environnement
ou de placement)
de travail)
NSP/SR (NE
PAS LIRE)
Marketing
Organisational
Processes (e.g.
strategies (e.g.
methods (e.g.
production
packaging, product
knowledge
DK/NA (DO NOT
processes or
promotion or
management or
READ OUT)
distribution
placement or
the work
methods)
pricing strategies)
environment)
Prozesse (z. B.
Produktionsverf
Dienstleistungen
ahren oder
Vertriebsmetho
den)
Marketingstrategie
Organisationsm
n (z. B.
ethoden (z. B.
Verpackung,
Wissensmanage
Produktwerbung
ment oder
oder -platzierung
Arbeitsplatzorga
oder
nisation)
Preisstrategien)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
35
44
26
40
28
6
BE
44
39
38
38
37
6
BG
19
29
16
35
24
6
CZ
28
50
39
44
32
6
DK
36
39
26
37
16
3
DE
41
41
25
35
24
5
EE
21
33
34
27
26
10
IE
30
35
22
54
21
5
EL
41
29
27
34
30
2
ES
30
60
36
52
41
4
FR
45
29
20
39
35
5
HR
25
35
26
33
24
6
IT
36
37
15
33
23
10
CY
38
52
28
47
29
2
LV
28
47
38
36
33
1
LT
24
46
31
24
15
5
LU
41
58
38
36
44
5
HU
43
39
12
40
22
3
MT
40
52
24
42
26
4
NL
31
43
31
43
30
2
AT
19
38
22
38
24
9
PL
33
50
26
34
20
3
PT
33
42
23
37
27
9
RO
24
41
11
38
18
6
SI
39
36
20
33
17
3
SK
26
53
25
32
13
4
FI
51
50
24
49
19
4
SE
28
46
23
31
11
7
UK
41
57
36
61
48
8
CH
31
45
23
33
13
9
US
20
32
20
32
18
41
T69
Q10 Quelles sont les deux principales raisons pour lesquelles votre entreprise a décidé d'investir dans l'innovation au cours des 12
prochains mois ? (MAX. 2 REPONSES)
Q10 What are the two main reasons why your company decided to invest in innovation in the next 12 months? (MAX. 2
ANSWERS)
Q10 Nennen Sie mir bitte die zwei Hauptgründe, weshalb sich Ihr Unternehmen entschieden hat, in den nächsten 12 Monaten in
Innovationen zu investieren. (MAXIMAL 2 NENNUNGEN MÖGLICH)
Le potentiel du La demande du
marché
client
Market
potential
Client request
La
concurrence
accrue
Increased
competition
De nouvelles
L'offre par un
obligations
fournisseur d'une juridiques ou
nouvelle
administratives
fonctionnalité ou qui entrent en
solution
vigueur dans les
commerciale
prochaines
années
Supplier offering
a new feature or
business solution
New legal or
administrative
requirements
coming into
force in the
coming years
Neue rechtliche
oder
Zulieferer, der verwaltungstech
eine neue
nische
Funktion oder
Anforderungen,
Geschäftslösung
die in den
anbietet
kommenden
Jahren in Kraft
treten
Flash EB
Flash EB
415
415
Autre (NE
PAS LIRE)
NSP/SR (NE
PAS LIRE)
Other (DO
NOT READ
OUT)
DK/NA (DO
NOT READ
OUT)
Andere
(NICHT
VORLESEN)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Flash EB
415
Flash EB
415
Marktpotenzial
Kundenwunsch
Stärkerer
Wettbewerb
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
43
33
39
11
12
4
5
BE
40
41
34
8
24
6
5
BG
38
16
40
11
12
2
5
CZ
41
34
50
12
13
6
5
DK
48
35
25
10
6
8
7
DE
48
36
33
8
17
3
4
EE
31
26
43
5
8
10
13
IE
55
24
31
13
13
2
3
EL
57
25
46
5
5
8
0
ES
54
12
47
21
13
5
3
FR
34
56
43
13
23
2
4
HR
44
41
39
6
13
5
2
IT
30
37
34
7
5
2
12
CY
44
28
48
16
10
0
2
LV
37
39
38
11
5
5
2
LT
29
33
47
3
10
8
1
LU
33
49
42
13
17
0
3
HU
42
12
49
16
22
7
3
MT
49
20
49
16
9
7
1
NL
66
33
24
6
21
2
0
AT
42
29
33
6
11
11
7
PL
27
26
61
13
12
3
7
PT
39
25
51
16
12
4
5
RO
41
44
34
8
8
6
7
SI
28
37
41
10
8
7
1
SK
31
39
42
8
10
3
2
FI
47
39
39
20
13
0
4
SE
49
28
26
11
4
4
9
UK
63
32
43
11
14
5
1
CH
45
42
37
4
10
7
5
US
28
24
17
15
8
6
40
T70
Q11A Avez-vous utilisé l'une des technologies suivantes ? (PLUSIEURS REPONSES POSSIBLES)
Q11A Have you used any of the following technologies? (MULTIPLE ANSWERS POSSIBLE)
Q11A Haben Sie eine oder mehrere der folgenden Technologien genutzt? (MEHRFACHNENNUNGEN
MÖGLICH)
La fabrication à haute
Des technologies de
performance qui combine
fabrication durables (par ex.
La fabrication intelligente par flexibilité, précision et zérodes technologies qui utilisent
TIC (par ex. les technologies défaut (par ex. des machinesles matériaux et l'énergie de
de numérisation des
outils de haute précision,
façon plus efficace et
processus de production)
des capteurs dernière
réduisent drastiquement les
génération ou des
émissions)
imprimantes 3D)
Sustainable manufacturing
technologies (i.e.
technologies which use
energy and materials more
efficiently and drastically
reduce emissions)
High performance
manufacturing which
ICT-enabled intelligent
combines flexibility, precision
manufacturing (i.e.
and zero-defect (e.g. high
technologies which digitalise
precision machine tools,
the production processes)
advanced sensors or 3D
printers)
Hochleistungsfertigung, die
Nachhaltige
Flexibilität, Präzision und NullFertigungstechnologien (d. h.
Intelligente IKT-gestützte
Fehler-Prinzip miteinander
Technologien, die weniger Fertigung (d. h. Technologien
kombiniert (z. B. hochpräzise
Energie und Materialien
zur Digitalisierung von
Werkzeugmaschinen,
verbrauchen und Emissionen
Produktionsprozessen)
hochentwickelte Sensoren
deutlich verringern)
oder 3D-Drucker)
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
25
13
22
BE
27
20
21
BG
21
13
22
CZ
25
12
31
DK
31
2
21
DE
29
8
17
EE
30
13
9
IE
14
19
10
EL
16
22
17
ES
33
9
19
FR
14
16
16
HR
27
24
28
IT
22
8
25
CY
11
7
13
LV
26
20
16
LT
16
20
20
LU
0
0
8
HU
32
23
27
MT
15
14
15
NL
29
24
21
AT
24
7
13
PL
33
24
29
PT
8
10
17
RO
32
15
31
SI
10
11
19
SK
20
15
27
FI
30
26
15
SE
32
26
38
UK
21
17
15
CH
18
5
29
US
16
14
12
T71
Q11A Avez-vous utilisé l'une des technologies suivantes ? (PLUSIEURS REPONSES POSSIBLES)
Q11A Have you used any of the following technologies? (MULTIPLE ANSWERS POSSIBLE)
Q11A Haben Sie eine oder mehrere der folgenden Technologien genutzt? (MEHRFACHNENNUNGEN
MÖGLICH)
Aucun (NE PAS
LIRE)
NSP/SR (NE PAS
LIRE)
Au moins une
technologie
None (DO NOT
READ OUT)
DK/NA (DO NOT
READ OUT)
At least one
technology
Keine (NICHT
VORLESEN)
Weiß nicht/ Keine
Angabe (NICHT
VORLESEN)
Mindestens eine
Technologie
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
52
4
44
BE
54
2
45
BG
61
3
35
CZ
44
1
55
DK
38
11
51
DE
62
4
34
EE
52
1
47
IE
66
1
33
EL
59
6
35
ES
47
4
49
FR
62
3
36
HR
47
4
49
IT
49
7
44
CY
75
1
25
LV
51
1
47
LT
61
0
39
LU
92
0
8
HU
53
0
47
MT
57
14
30
NL
49
0
51
AT
58
9
33
PL
43
1
56
PT
68
1
31
RO
34
5
61
SI
64
1
35
SK
48
0
52
FI
49
0
50
SE
43
3
54
UK
65
4
31
CH
57
0
42
US
70
0
30
T72
Q11B Prévoyez-vous d'utiliser l'une des technologies suivantes au cours des 12 prochains mois ? (PLUSIEURS
REPONSES POSSIBLES)
Q11B Do you plan to use any of the following technologies in the next 12 months? (MULTIPLE ANSWERS
POSSIBLE)
Q11B Beabsichtigen Sie, in den nächsten 12 Monaten eine oder mehrere der folgenden Technologien zu nutzen?
(MEHRFACHNENNUNGEN MÖGLICH)
Des technologies de
fabrication durables (par
ex. des technologies qui
utilisent les matériaux et
l'énergie de façon plus
efficace et réduisent
drastiquement les
émissions)
Sustainable
manufacturing
technologies (i.e.
technologies which use
energy and materials
more efficiently and
drastically reduce
emissions)
Nachhaltige
Fertigungstechnologien
(d. h. Technologien, die
weniger Energie und
Materialien verbrauchen
und Emissionen deutlich
verringern)
La fabrication à haute
performance qui combine
La fabrication intelligente
flexibilité, précision et
par TIC (par ex. les
zéro-défaut (par ex. des
technologies de
machines-outils de haute
numérisation des
précision, des capteurs
processus de production)
dernière génération ou
des imprimantes 3D)
ICT-enabled intelligent
manufacturing (i.e.
technologies which
digitalise the production
processes)
High performance
manufacturing which
combines flexibility,
precision and zero-defect
(e.g. high precision
machine tools, advanced
sensors or 3D printers)
Hochleistungsfertigung,
die Flexibilität, Präzision
Intelligente IKT-gestützte
und Null-Fehler-Prinzip
Fertigung (d. h.
miteinander kombiniert
Technologien zur
(z. B. hochpräzise
Digitalisierung von
Werkzeugmaschinen,
Produktionsprozessen)
hochentwickelte Sensoren
oder 3D-Drucker)
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
24
14
24
BE
29
17
17
BG
17
8
23
CZ
35
12
42
DK
21
2
26
DE
22
19
13
EE
28
17
18
IE
20
19
20
EL
19
20
23
ES
15
14
22
FR
24
13
29
HR
34
29
36
IT
21
13
19
CY
17
16
13
LV
25
21
32
LT
17
25
23
LU
13
8
17
HU
32
20
31
MT
29
15
15
NL
25
24
27
AT
27
5
16
PL
36
17
35
PT
20
5
14
RO
36
16
19
SI
13
10
12
SK
22
15
17
FI
28
29
28
SE
30
26
34
UK
21
13
19
CH
18
8
25
US
18
13
18
T73
Q11B Prévoyez-vous d'utiliser l'une des technologies suivantes au cours des
12 prochains mois ? (PLUSIEURS REPONSES POSSIBLES)
Q11B Do you plan to use any of the following technologies in the next 12 months?
(MULTIPLE ANSWERS POSSIBLE)
Q11B Beabsichtigen Sie, in den nächsten 12 Monaten eine oder mehrere der
folgenden Technologien zu nutzen? (MEHRFACHNENNUNGEN MÖGLICH)
Aucun (NE PAS
LIRE)
NSP/SR (NE
PAS LIRE)
Au moins une
technologie
None (DO NOT
READ OUT)
DK/NA (DO
NOT READ
OUT)
At least one
technology
Keine (NICHT
VORLESEN)
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Mindestens eine
Technologie
%
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
52
7
41
BE
67
0
32
BG
66
4
31
CZ
32
2
66
DK
43
12
46
DE
61
5
34
EE
44
6
50
IE
62
3
35
EL
55
9
36
ES
63
9
28
FR
52
1
47
HR
40
0
60
IT
58
12
31
CY
63
3
34
LV
39
3
58
LT
50
6
44
LU
78
0
22
HU
50
3
47
MT
56
14
30
NL
48
3
49
AT
50
15
35
PL
39
4
57
PT
57
12
31
RO
31
15
53
SI
60
7
32
SK
46
10
44
FI
35
8
56
SE
44
6
50
UK
65
6
29
CH
57
0
42
US
71
0
29
T74
Q11T Avez-vous utilisé l'une des technologies suivantes ou prévoyez-vous d'utiliser l'une des technologies
suivantes au cours des 12 prochains mois ?
Q11T Have you used any of the following technologies or do you plan to use any of the following technologies
in the next 12 months?
Q11T Haben Sie eine oder mehrere der folgenden Technologien genutzt oder beabsichtigen Sie, in den
nächsten 12 Monaten eine oder mehrere der folgenden Technologien zu nutzen?
A utilisé et prévoit
d'utiliser les
technologies
avancés
A utilisé, mais n'a
pas l'intention
d'utiliser les
technologies
avancés
N'a pas utilisé, mais
prévoit d'utiliser les
technologies
avancés
N'a pas utilisé et n'a
pas l'intention
d'utiliser les
technologies
avancés
Has used and plans
to use advanced
technologies
Has used but does
not plan to use
advanced
technologies
Has not used but
plans to use
advanced
technologies
Has not used and
does not plan to use
advanced
technologies
Hat keine
fortgeschrittene
Technologien
genutzt, aber plant
dies in der Zukunft
zu tun
Hat keine
fortgeschrittene
Technologien
genutzt und plant
dies nicht in der
Zukunft zu tun
Hat fortgeschrittene Hat fortgeschrittene
Technologien
Technologien
genutzt und plant
genutzt, aber plant
dies in der Zukunft
dies nicht in der
zu tun
Zukunft zu tun
%
Flash EB
415
Flash EB
415
Flash EB
415
Flash EB
415
EU 28
35
10
6
49
BE
26
19
6
49
BG
26
9
5
60
CZ
52
3
14
31
DK
39
12
7
42
DE
29
5
4
62
EE
43
4
7
46
IE
26
7
10
57
EL
26
9
9
56
ES
27
22
1
50
FR
29
6
18
47
HR
48
0
12
40
IT
30
13
1
56
CY
22
3
12
63
LV
46
2
12
40
LT
37
2
7
54
LU
9
0
13
78
HU
41
5
6
48
MT
30
0
0
70
NL
44
7
5
44
AT
31
2
4
63
PL
49
7
8
36
PT
16
15
15
54
RO
51
10
3
36
SI
28
7
5
60
SK
40
12
4
44
FI
45
5
11
39
SE
47
7
3
43
UK
27
4
2
67
CH
38
4
4
54
US
21
9
8
62
T75
Q12 Depuis janvier 2012, votre entreprise a-t-elle...? (PLUSIEURS REPONSES POSSIBLES)
Q12 Since January 2012 has your company…? (MULTIPLE ANSWERS POSSIBLE )
Q12 Hat Ihr Unternehmen seit Januar 2012 …? (MEHRFACHNENNUNGEN MÖGLICH)
… remporté au moins un
contrat de marché public
… répondu à au moins un
appel d'offres de marché
public et le résultat n’est
pas encore connu
… répondu à au moins un
appel d'offres de marché
public, sans succès
Won at least one public
procurement contract
Submitted at least one
tender for a public
procurement contract and
the outcome is unknown
Submitted at least one
tender for a public
procurement contract
without success
Zumindest eine öffentliche
Ausschreibung gewonnen
Für zumindest eine
öffentliche Ausschreibung
ein Angebot abgegeben,
das Ergebnis steht jedoch
noch aus
Für zumindest eine
öffentliche Ausschreibung
ein Angebot abgegeben,
allerdings ohne Erfolg
%
Flash EB
415
EU 28
19
Diff.
Flash EB
394
1
8
Diff.
Flash EB
394
3
BE
28
7
18
6
24
5
BG
14
0
2
-1
8
-4
Flash EB
415
Flash EB
415
15
Diff.
Flash EB
394
1
CZ
23
3
8
5
15
-3
DK
15
0
5
-4
14
-6
DE
18
1
9
3
19
6
EE
13
-4
3
-1
12
1
IE
22
1
10
-1
16
-7
EL
35
12
10
6
15
5
ES
17
1
3
2
8
1
FR
22
-4
14
5
20
-1
HR
28
5
6
4
14
-1
IT
22
2
6
2
19
6
CY
31
15
8
7
14
6
LV
24
3
2
0
18
7
LT
26
1
2
2
11
2
LU
19
-8
10
7
10
-2
HU
13
4
4
2
13
-1
MT
16
-10
5
1
12
0
NL
9
-2
3
-1
9
-3
AT
16
-1
7
1
15
-5
PL
19
2
7
5
15
2
PT
16
-9
5
-2
8
-8
RO
14
-2
2
-1
7
-2
SI
29
13
4
1
8
-6
SK
20
1
7
0
16
-5
FI
21
-4
9
1
18
-5
SE
14
-2
7
3
11
0
UK
18
6
11
7
14
6
CH
23
8
9
3
12
-4
US
14
2
11
5
13
3
T76
Q12 Depuis janvier 2012, votre entreprise a-t-elle...? (PLUSIEURS REPONSES POSSIBLES)
Q12 Since January 2012 has your company…? (MULTIPLE ANSWERS POSSIBLE )
Q12 Hat Ihr Unternehmen seit Januar 2012 …? (MEHRFACHNENNUNGEN MÖGLICH)
… cherché des opportunités de
participer à des appels d'offre
de marché public, mais n'a
jamais soumis de candidature
Jamais répondu à un appel
d'offres ni cherché des
opportunités de participer à la
passation d'un marché public
NSP/SR (NE PAS LIRE)
Investigated opportunities to
bid on one or more public
procurement contracts, but
have never submitted a tender
Has never submitted a tender
nor investigated opportunities
to bid on a public procurement
contract
Möglichkeiten geprüft, sich an
einer oder mehreren
öffentlichen Ausschreibungen
zu beteiligen, aber kein
Angebot abgegeben
Weder jemals ein Angebot für
eine öffentliche Ausschreibung
abgegeben noch Möglichkeiten
geprüft, sich an einer
öffentlichen Ausschreibung zu
beteiligen
Weiß nicht / Keine Angabe
(NICHT VORLESEN)
%
Flash EB
415
EU 28
5
Diff.
Flash EB
394
-9
62
Diff.
Flash EB
394
5
5
Diff.
Flash EB
394
4
BE
4
-8
51
-5
7
5
BG
7
-19
69
20
3
2
Flash EB
415
Flash EB
415
CZ
12
-13
52
13
4
4
DK
8
-4
66
5
4
4
DE
4
-8
59
-2
7
7
EE
2
-5
76
5
2
1
5
IE
8
-4
50
3
8
EL
5
-2
53
-10
2
2
ES
3
-10
74
11
1
0
FR
4
-8
57
3
11
9
HR
4
-19
51
13
1
0
IT
4
-3
61
-1
3
2
CY
1
-6
60
-4
1
-3
LV
8
-23
60
21
1
-1
LT
8
-13
59
12
2
1
LU
4
-12
68
19
5
5
HU
10
-23
63
21
3
0
MT
5
0
73
17
0
-1
NL
8
-12
68
13
7
4
AT
4
-2
70
6
4
-1
PL
5
-14
64
13
2
2
5
PT
5
-5
67
12
5
RO
2
-13
74
14
2
0
SI
3
-4
56
-7
1
-1
SK
5
-20
52
23
6
4
1
FI
14
-8
53
14
1
SE
6
-6
71
9
1
0
UK
5
-6
56
-12
17
14
CH
3
-4
56
-7
9
8
US
3
-11
60
-5
16
13
T77
Q13 Votre entreprise a-t-elle inclus une de ses innovations dans le cadre d'un contrat de marché public que vous avez remporté ?
Q13 Has your company included any of its innovations as part of any public procurement contract that you have won?
Q13 Hat Ihr Unternehmen im Rahmen einer gewonnenen öffentlichen Ausschreibung eigene Innovationen eingebracht?
Oui
Non
NSP/SR (NE
PAS LIRE)
Yes
No
DK/NA (DO
NOT READ
OUT)
Ja
Nein
%
Flash
EB
415
EU 28
38
Diff.
Flash
EB
394
0
BE
30
-9
70
10
0
-1
BG
32
15
67
-15
1
0
Flash
EB
415
59
Diff.
Flash
EB
394
-1
Weiß nicht/
Keine Angabe
(NICHT
VORLESEN)
Diff.
Flash
Flash
EB
EB
415
394
3
1
CZ
24
-26
74
27
2
-1
DK
58
5
38
-6
4
1
DE
32
-10
65
9
3
1
EE
18
2
69
-14
13
12
IE
36
-6
61
6
3
0
EL
35
21
65
-21
0
0
ES
30
-3
69
2
1
1
FR
28
4
67
-8
5
4
HR
42
21
57
-18
1
-3
IT
49
9
49
-6
2
-3
CY
27
-23
73
31
0
-8
LV
35
-2
65
2
0
0
LT
25
-3
67
-4
8
7
LU
38
-3
62
3
0
0
HU
30
2
69
-2
1
0
MT
34
-6
66
6
0
0
NL
21
-6
76
3
3
3
AT
34
-16
60
10
6
6
PL
42
3
48
-12
10
9
PT
34
-6
65
8
1
-2
RO
38
5
61
-4
1
-1
SI
13
-14
87
15
0
-1
SK
41
-1
55
-1
4
2
FI
25
-19
73
18
2
1
SE
54
11
46
-8
0
-3
UK
48
-2
48
2
4
0
CH
53
3
47
-2
0
-1
US
41
7
58
-8
1
1
T78

innobarometer 2015 - the innovation trends at eu

Transcrição

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