1.8 MB PDF - Saturday Briefing

NOVEMBER 22, 2014
Two new faces at Outrigger
By Barry Wallace and Darren Edmonstone
We join Human Resources in welcoming two new
faces to our ‘ohana: Jill Kawakami as manager, project
services, and Biu Waqaniburotu as human resources
manager for Castaway Island, Fiji (FCI).
Jill Kawakami
Biu Waqaniburotu
Jill reports to Barry Wallace with a dotted
line to Peter Skinner, vice president – design and
projects. She is responsible for brand architecture,
design and facilities in Hawai‘i and Guam and will
manage construction and renovation projects with
third parties and/or internal staff and ensure the
coordination of work for completion on time, on
budget and within specifications, including global
design requirements led by Peter Skinner.
Jill has 11 years of experience focusing on luxury
retail renovation projects with additional background
in airport and educational facilities throughout
Hawai‘i and North America. While with DFS Hawaii,
she managed multiple renovation projects from
design through construction including renovation of
the Waikiki DFS Galleria façade and entry landscaping
on Royal Hawaiian Avenue and Van Cleef & Arpels in
the Galleria. Early in her career, she was responsible
for DFS Group’s Gate 68 Kiosk Shop at San Francisco
International Airport and Hermes’ renovation at Los
Angeles International Airport. Jill also spent time selfemployed as owner/architect providing architectural,
project management and construction management
Two new faces >> 2
A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER ‘OHANA
Dr. Kelley is traveling; his column will return next week.
Outrigger Resorts
Rainbow Classic 50th celebration!
By Kathy Hansberry
An annual basketball traditional tipped off on Friday, Nov. 14, at
the Stan Sheriff Center at the University of Hawai‘i-Mānoa campus for
the milestone 50th Outrigger Resorts Rainbow Classic tournament.
The UH Rainbow Warrior basketball team hosted visiting teams
from various areas of the nation including High Point University (HPU),
Arkansas Pine-Bluff and CSU Bakersfield for the three-day tournament
Nov. 14, 15 and 17. In total, 17,750 fans and spectators turned out to cheer
on the ‘Bows.
Led by Acting Head Coach Benjy Taylor, UH seemed promising
with a season-opening 85-57 win over the Red Lions of ArkansasPine Bluff.
The following game, the ‘Bows faced Cal State Bakersfield, who
lost a marathon four-overtime battle against High Point the previous
night. The ‘Bows ended the game 2-0, with a win of 72-65 over Cal State
Bakersfield in front of 6,070 fans.
It was “Black Out” night for the tourney championship as 5,805 fans
and students dressed in black and sacrificed sleep to support the ‘Bows
against HPU at a midnight game broadcast live on ESPN2 as part their
College Hoops Tip-off marathon.
Outrigger Resorts Rainbow Classic >> 6-8
Championship title winners High Point University
Page 1
Happy birthday!
Dec 3: Myrna Dabu, Pitnes Enita, Ravindranath
Jugoo, Marsha L. Kapu, Parkpoom Kerkuenjid,
Netnapa Kingrat, Jason M.K. Lee, Lacy D. Light,
Farina Nazmeen, Stephanie M. Nojima, Kiatchai
Porkhanchai, and Pongsak Sukhotu.
Dec 4: Zenaida Cachola, Melanie S. Gaboy,
Marie Rolande Gangaram, Elsie Hawkins,
Wanida Hosakul, Panit Khongmak, Jureerat
Khwanmuang, Loata Korovou, Henrietta
Medeiros-Larios, Naomi Ok Soon Pae,
Simplicio Taga, Lasida Trisuwan, Sophie
Whitley and Yat Sam Yip.
Dec 5: Reynaldo Gigremosa, Colleen J. Hutt,
Amelina Kepa, Michel Linley Nirimappadu, Sudjai
Phukowthong, Christopher Rennex, Chalermchai
Sathiankarn, Makelesi Saunvalu, Chetsada Srikhun,
Divina Tabayan and Chalermpon Tanapan.
Dec 6: Weerayuth Jinnarat, Felix J. KarrattiAbordo, Sarutaya Kongsa and Noellyn Vollmer.
Dec 7: Benny Dacanay, Darren James
Edmonstone, Junjira Funjumpoo, Shiela Manlutac,
Veera Patkad, Elain Peng and Clayton G. Umuiwi.
Dec 8: Elizabeth P. Aspili, Paulo Buke, Leila N.
Caceres, Glenn P. Galligan, Lourdes B. Kono,
Concepcion Lamayo, Marjury Aguinaldo Omnes,
Kyle B. Ormita, Inia Rasala, Marie Virginie Wendy
Sarah and Concepcion A. Semillano.
Dec 9: Villa C. Aquino, Prasant Bhookhun,
Nattakarn Chaisri, Rassamee Chakummool,
Supachai Cheawsom, Sarin Darakai, Reymundo
B. Deperalta Jr., Randolph R. Freitas Jr.,
Angieline F.A. Latu, Yuet Chun Fung Liang,
Mosese Nakavulevu, Vimal Narayen, Devin
P. Ouchi, Nattarika Pha-in, Ruthai Saechouw,
Korakot Saelim, Keiko Taira, Arunnee
Thiangtrong and Sireli Tuitogalevu.
Saturday Briefing is published by and for
hosts of Outrigger Enterprises Group (OEG)
Editor-In-Chief: Richard Kelley
Supervising Editor: Pila Hanson
Senior Editor: Kathy Foley
Contributing Writers: Hosts of OEG
Visit us online at: www.saturdaybriefing.outrigger.com
Submissions to Kathy Foley at [email protected].
© 2014 Outrigger Hotels Hawaii
Page 2
An Equal Opportunity Employer
Employment opportunities
If you are interested in a position listed below and meet the
qualifications, please go to Outrigger.com and click on Employment
at the bottom of the page. We only accept online applications for the
open positions from internal candidates. If you have any questions,
please call Chad Teramae at (808) 921-6989. Application deadline for
the following positions is November 28, 2014.
Cook (Part-Time)
High school diploma or equivalent required. A minimum of two years
previous experience as a cook in the restaurant industry required, in the
hospitality industry preferred. Able to work in a team environment with
previous customer service and ability to prepare all menu food items
according to standard recipes required. Must also be able to lift and/or
move heavy food products weighing up to 50 lbs and with the use of a
hand truck or cart, up to 200 lbs. Must be able to work any day and shift.
KIAHUNA PLANTATION RESORT KAUAI BY OUTRIGGER®
Irrigation Technician (Full-Time)
High school diploma or equivalent required as well as valid driver’s license
with clean abstract. Two to three years previous irrigation experience
required. This position is responsible for the maintenance of property
irrigation and drainage systems and related technical duties within the
Grounds Maintenance department. Educational experience in the entire
spectrum of irrigation may be substituted for previous job experience.
Two new faces ... << From 1
services, was project architect for Via Gelato and involved in several
projects on the campus of the University of Hawai‘i at Mānoa.
Jill holds a bachelor’s in architecture from the University of
Hawai‘i at Mānoa, is a registered architect in Hawai‘i and also a LEED
Accredited Professional.
She and her husband Loren met while in college, and they have an
adopted Beagle/Basset mix named Oz. Jill enjoys traveling for pleasure
and likes movies, music and food!
Biu reports to General Manager Steven Andrews with a dotted line
to Alan Darr, corporate director, human resources and support, Asia
Pacific, and is responsible for managing all aspects of human resources
for the hosts at FCI. His initial charge is to review the Castaway Island,
Fiji host handbook to ensure reflection of The Outrigger Way and to
produce/update policies, procedures and programs that further drive
respect, accountability and responsibility.
Biu has eight years of experience as labour officer in the Fiji
Department of Labour & Industrial Relations, and in the human
resources circle for more than five years as human resources manager
at the Warwick Fiji Resort & Spa prior to joining Captain Cook Cruises
as manager of support services. Actively involved in the Fiji Hotels
Tourism Association Human Resources Committee, Biu is also well
versed in local employment legislation.
Biu finds fulfillment in community work and has also been a rugby
administrator for the Nadi Rugby Union and Referees Association for
the last six years.
He and his wife have two boys and welcomed a daughter to the
family just 10 days after he joined Castaway Island, Fiji!
Congratulations and welcome, Jill and Biu!
Outrigger Marketing Inc.
Quarterly Maika‘i Awards
Saturday Briefing Deadline
By the Saturday Briefing Staff
Due to the Thanksgiving Day holiday on Thursday,
November 27, the Saturday Briefing staff asks for your kokua
in submitting articles and photos for next week’s issue by
Tuesday, November 25.
Mahalo and Happy Thanksgiving!
Calendar of significant events celebrated worldwide
US
December 7 - Kualoa Ranch
Paul Mitchell XTERRA Trail Run World Championship: 9 a.m. This
event, sponsored by Outrigger Resorts, is expecting more than 2,000
runners from around the world for a 21-kilometer half-marathon
course that will take them through some of the most diverse – and
scenic – terrain on the planet. It is open to runners of all ages, with skill levels that can
range from elite to beginner. In order to accommodate the various levels, there will be
various courses – the 21K championship course, a 10K, a 5K and an “adventure walk.”
Interested in volunteering? Contact Ellen Isidro at [email protected].
FIJI
November 30 - Outrigger on the Lagoon . Fiji
Coral Coast FHTA Charity Golf Day: Outrigger on the Lagoon . Fiji
joins forces with 25 other teams and hoteliers from the Coral Coast
region for this annual event at Natadola Bay Championship Golf
Course to raise money for a much-needed community service.
Proceeds from the last two years have gone toward the construction of a new
maternity ward at the Sigatoka Hospital which will be officially opened on December
12. This year proceeds raised will go toward construction of a medivac helipad facility
at the Sigatoka Hospital.
By Kelly Smallwood
The Global Contact Center, Outrigger
Marketing Inc. (OMI), recently honored top
Retail and Wholesale department performers
at our Quarterly Maika‘i Awards luncheon.
For each month of the quarter, the top
performer for each department is identified
based on Key Performance Indicators (KPIs).
Top performers are invited to take part in a
quarterly luncheon with the OMI leadership
team providing an opportunity to thank each
of them for their hard work and dedication in
providing excellent customer service and the
ultimate guest experience to each and every
guest with whom they interact.
Mahalo to the following agents for being
recognized as the top performer for their
group during the 3rd Quarter of 2014.
RETAIL
July and August – Ryan Drummond
September – Stephanie Turner
WHOLESALE
July – Rhonda Zarychta
August and September – Rachel Compoz-Montoya
LEADERSHIP TEAM
Martha DeLisa
Congratulations again to each of our
Maika‘i Award honorees and mahalo nui loa for
your hard work and dedication.
December 19 - Outrigger on the Lagoon . Fiji
Excom Community Project: The Excom team, complete with Santa and the Outrigger
choir, will visit the Sigatoka Hospital to spread Christmas cheer with food hampers for
all the patients and hospital staff. They then continue on to downtown Sigatoka to sing
Christmas hymns and share sweets with the children.
THAILAND
December 5-7 – Outrigger Laguna Phuket Beach Resort
Beach Tennis: The ITF-sanctioned Phuket Beach Tennis Tournament
2014 will take place overlooking Bang Tao beach in Laguna Phuket,
adjacent to the Outrigger. The competition will feature highly
ranked players from Europe, the United States and Asia vying
for prize money of US$10,000. The tournament runs from 9 a.m. to 9 p.m. each
day, entry is free and food and beverage will be available at the venue. For further
information on beach tennis in Thailand visit http://www.thailandbeachtennis.com/.
For room bookings at the Outrigger Laguna Phuket Beach Resort, email reservations.
[email protected].
Ryan Drummond, Rhonda Zarychta,
Martha DeLisa and Rachel Montoya
Page 3
Outrigger flies the flag in Singapore and London
By Ken Scott
The Outrigger Asia-Pacific team just returned from two
major global travel trade shows: ITB Asia in Singapore (Oct.
29-31) and World Travel Market 2014 (WTM) in London
(Nov. 3 -6).
The main showcase event was ITB Asia at the Marina Bay
Sands Convention Centre, a recently built, iconic development
and tourist attraction on the waterfront. The Outrigger team,
led by Sean Dee and Mark Simmons, were supported by Rory
Campbell, Bryce Schneider, Duanphen ‘Tik’ Klinkrong, Netnapa
‘Gai’ Tadakittikul, Nalintip ‘Lin’ O’Shea, Andrew Gee, creative
consultant Andrew Grima, and myself on the PR front.
In addition to the steady flow of buyer appointments
at the booth, Outrigger held a press briefing on Oct. 30 led
by Sean Dee. Twenty invited journalists attended to hear
Sean’s update on key Outrigger developments such as the
refreshed brand direction and the desire to be the premier
beachfront resort brand in the world. Sean told the media
about the plans and opening timeline for the Outrigger
Konotta Maldives Resort. He also updated journalists on
the new Similan Ballroom meeting space at the Outrigger
Laguna Phuket Beach Resort, which is on the way to
becoming one of the most sought-after and well appointed
mid-sized meeting venues in Southeast Asia. The Similan
Ballroom receives its first events later this month.
In addition, Sean held productive meetings with Brand
USA, which was very proactive at the event. Mark, Rory
and Sean held one-on-one media interviews with assorted
travel trade publications including the onsite show ‘dailies’
that featured coverage of Outrigger’s intention to roll out
the Outrigger Expert Agents program in Asia in 2015. Mark
was also a panelist on a revenue generation discussion at
the Hotel Management Singapore Summit.
Following ITB Singapore, WTM London 2014
commenced where we were joined by Fred Chelin and
Thierry Ng from Mauritius, John Limper from Hawai‘i,
Pond Leartsinpakdee from Thailand and representatives
from Outrigger’s European Global Sales and Marketing
network: Ian Griffiths, Kay Jackson, Debbie Flannagan, May
Sunthonpraphat, Anabella Dos Santos and Charlotte Tenot.
At WTM, Outrigger had presence at the Tourism
Authority of Thailand, Visit USA and Mauritius Tourism
Promotion Authority pavilions. Apart from consolidating
relations with these three NTOs, there were very
useful meetings with government and private sector
representatives of the Maldives Marketing & Public
Relations Corporation and with assorted media.
After the two shows, Mark told me, “The Outrigger
brand is now much more widely known and understood
across APAC and key European markets compared to
twelve months ago. With the opening of a Russian GSA
office early next year, another major market will be
represented. We’re now a global brand that is going places.
The next major global trade show will be ITB Berlin in
March next year.”
Page 4
Sean Dee and Mark Simmons at the ITB Asia Singapore Outrigger booth
Mark Simmons on stage at the Hotel Management Singapore Summit
(L to R) From Outrigger Asia Pacific, Nalintip ‘Lin’ O’Shea, Andrew Gee
and Rory Campbell make the case to a buyer at ITB Asia
Sean Dee holds a press briefing
Bryce Schneider and Netnapa
‘Gai’ Tadakittikul from Outrigger
Thailand at ITB Asia
Final 2014 O Ke Kai Series
By Luana Maitland
The Friends of Hōkūle’a and Hawai‘iloa arrived at the
Outrigger Reef Waikiki Beach Resort on Saturday, Nov. 15,
to Celebrate Hawai‘i’s Great Voyaging Canoes.
This quarterly event has grown to include video
coverage of Hōkūle’a and Hikianalia and a talk-story
session with crew members Drs. Melvin Chang and Michi
Wong, who recently returned from the American Samoa/
Samoa leg of the voyage, and spoke of the crew’s health,
what type of food was eaten onboard and what was done
to prepare crew members for their journey around the
world. Music was also provided by Kawika Kahiapo.
The Friends of Hōkūle’a and Hawai‘iloa continue to
share details and tales of canoe building with hands-on
opportunities using canoe carving adzes and canoe lashing
and sanding.
Hosts and guests enjoyed the series, and we are
looking forward to O Ke Kai Series 2015!
The Friends share their canoe-building talents with the younger generation
An attendee asks a question of Denise Kekuna (The Friends)
and Michi Wong from the Hōkūle’a medical crew
O Ke Kai Series 2014 finale
Castaway Island featured on Weekend Today
By Donna Parkin
On Saturday, Nov. 29, images of Castaway Island will be
beamed to an Australia-wide audience on the National Nine
Network’s breakfast news program Weekend Today.
Working in partnership with Fiji Airways, six LIVE
crosses during the weather segment will be broadcast
from Castaway and will feature Executive Chef Lance Seeto
whipping up a culinary storm and Weekend Today weather
presenter Emma
Freedman
shadowboxing
on the beach
and sailing
a catamaran.
Our awardwinning Barman
Sanalia Sakawa
will also create
a tempting
Emma Freedman enjoys a cool cocktail
tropical cocktail while some of the resort’s younger guests
will feature in a hair-braiding demonstration. The show will
conclude with Castaway Island’s resident musicians sharing
a soulful rendition of Fiji’s farewell song Isa Lei.
Eight members of the Weekend Today crew will stay
overnight on Castaway Island to experience the natural
charm of their hosts and the laid-back luxury for which
Castaway is renowned.
Presenter Emma Freedman is widely regarded
as one of Australia’s brightest emerging talents. Her
experience covers a range of respected brands and media
outlets including long-term agreements with the Nine
Network as an on-air presenter across programs including
TODAY, Wide World of Sports and live coverage of major
thoroughbred race days. She is also an ambassador for
leading Australian retailer David Jones and ‘You Can’ – an
initiative of the Sony Foundation that raises funds to build
stand-alone youth cancer wards in Australian hospitals.
Page 5
Outrigger Resorts Rainbow Classic ... << From 1
The ‘Bows were a game away from clinching a
championship title, but as the game ran into the weeearly morning hours, the ‘Bows’ dreams were crushed
and victory was denied with a 62-54 loss to the HPU
Panthers. Congratulations to High Point University for
capturing the championship title for the 50th Outrigger
Resorts Rainbow Classic.
To commemorate the historic 50th anniversary
tournament milestone, Outrigger Resorts hosted a variety
of interactive game day activation including hosting a VIP
reception, T-shirt design contest, Shoot for Loot on-court
half-time promo, giveaways and more.
A tournament T-shirt design contest was held and
all UH students and alumnae were encouraged to enter.
Congratulations to Leigh Anne Eaton, a UH Mānoa
alumna, who was selected as the design winner with her
submission of Diamond Head and an Outrigger canoe with
tribal basketballs placed inside a commemorative 50th
anniversary stamp. Leigh Anne won a 2-night stay at the
Outrigger Reef Waikiki on the Beach.
For the tournament opening night, Outrigger hosted
a VIP reception in the Wong Hospitality Room at the Stan
Sheriff Center. In attendance were Outrigger’s valued
business partners, clients and special guests. Guests were
treated to heavy pupu and libations, and had a chance
to take home a special photo memento from our fun and
interactive photo booth.
Outrigger’s ever-popular “Shoot for Loot” half-time
game never fails to entertain the crowd as two lucky
contestants are selected and compete to win cash prizes of
up to $2,000 per person.
During a game timeout, the “Outrigger Paddle Cam”
promotion accorded one lucky winner a chance to win a
staycation at one of our Outrigger properties by showing
their best paddle moves as the UH band played the Hawaii
5-0 theme song. In addition, for each night of the tourney,
the first 1,000 fans who entered the stadium received
a free Outrigger/‘GoBows rollabana (collapsible hand
banner) to cheer on the team.
Mahalo to our wonderful Outrigger ‘ohana and
volunteers who made the Outrigger Resorts 50th Rainbow
Classic tournament a huge success: Arnold Agustin,
Ashelly Ijima, Carl Hansberry, Dan Daniels, Danny Wang,
David Shinbara, Davin Kawakami, Debbie White, Ellen
Isidro, Ellie Agustin, Gavin Ijima, Gay Shinbara, Heather
Ballao-Doeringer, Ian Milley, Jana Baniaga, Jennifer
Cabasag, Jimmy Uehara, JoAnn Yonamine, Julia Engle,
Kenny Shimabuku, Kevin Wong, Lance Ballao, Lorry IjimaSato, Mary Ann Kawakami, Milton Lafitaga, Nancy Daniels,
Napua Ho, Roger Baniaga, Scott Sato, Sean Ajimine, Stacy
Wang, Stephanie Nojima and Tammy Uy.
Page 6
Ellen Isidro, Gay Shinbara, Danny Wang, Stacy Wang, Noah Shinbara,
Tammy Uy, Danette Lionetti, Nathan Sato, Kathy Hansberry,
Lorry Ijima-Sato, Scott Sato and Ashelly Ijima-Sato
Napua Ho, Jennifer Cabasag and Stephanie Nojima
Lance Ballao, Heather
Ballao-Doeringer and
daughter Bailey
Outrigger Resorts Rainbow Classic ... << From 6
Dean Nakasone (center) with Meikai University interns from Japan
Pam Yagi and her ‘ohana, daughter Abby,
husband Randin and son Christian
Ellie and Arnold Agustin
Ed Case and Sean Dee
Danette Lionetti, Ellen Isidro and Ashelly Ijima-Sato
Jennifer Agdeppa and her family, son Edisen,
husband Edwin and daughter Jayla
Nikki Doo and Tom Wakita
Page 7
Outrigger Resorts Rainbow Classic ... << From 7
Victor Tong and daughter Selena
Outrigger Waikiki Beach Resort
return guests Randy and Vicki Bahr
from Illinois
The Hansberry ‘ohana:
Kaira, Carl, Kaycee and Kathy
Page 8
T-shirt design contest winner Leigh Anne Eaton
(right) and friend
Nancy and Dan Daniels
Ken and Napua Ho
Kaycee Hansberry with Bruce Wang, Josiah Shinbara,
Ashelly Ijima-Sato with Bailey Balao-Doeringer,
Kaira Hansberry, Noah Shinbara and Nathan Sato
Kevin and Maddie Wong
The Ijima-Sato ‘ohana: Lorry,
Nathan, Scott and Ashelly