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EMPLOYEE EVALUATION
BANQUET SUPERVISOR
EMPLOYEE (please print clearly)
EVALUATOR (please print clearly)
SCORING GUIDE:
o Victoria Inn Brandon
o Victoria Inn Flin Flon
o Victoria Inn Thunder Bay
o Victoria Inn Winnipeg
o Royal Oak Inn Brandon
o Best Western Owen Sound
REVIEW DATE
2 = Well Done
1= Could Improve
0 = Requires Attention
GENERAL
2
1
0
2
1
0
Punctuality and Attendance (including meetings and training sessions)
Notes:
Uniform, Hygiene and Personal Appearance (including handwashing, hair restraint, and
uniform cleanliness, does not chew gum)
Notes:
Adherance to Genesis Position Agreement Work Listings (follows standards outlined in
Overtrain Modules / Department Manual)
Notes:
Teamwork and Positive Attitude (assists co-workers as much as possible, and maintains a
positive attitude towards directions and standards, maintains pleasant demeanor)
Notes:
POSITION SPECIFIC
Uses Department Log book daily and completes all checklist tasks at top of each daily page.
Completes Pre-Shift reviews with assigned employees at the start of every shift.
Mentions standards adherence to employees immediately at time of incident.
Physically checks EVERY Banquet Room at Start of Shift and again at End of Shift.
Administration processing (inventory, float reconciliation, shipping/receiving, purchase orders etc.)
Adheres to WH&S, Liquor License and Provincial Health Authority regulations.
Visits guests at tables during meal service to confirm meal and service satisfaction.
Follows up by physically checking on banquet employee closing duties.
Rolls up sleeves and works along side employees during peak periods - leads by example.
Five Star Banquet System knowledge.
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POSITION SPECIFIC continued...
2
1
Documentation of incidents (proper reprimand process, brings incident to manager’s attention)
Understands and can administer training program according to Multi-Unit outline
Exceptional Attention to detail regarding Banquet Function Setup
Knowledgeable regarding Audio/Visual Equipment Troubleshooting
Ensures Banquet Back-Of-House areas are clean and well maintained.
Practices Continuous Clean Program at all times - never walks past garbage on floor.
Walks guests half-way when they ask directions to areas within the hotel. (when possible)
Acknowledges all hotel guests with a sincere ‘Good Morning’, ‘Good Afternoon’, or ‘Good Evening’.
32-44 Outstanding! You are an ideal Genesis Employee.
15-31 So-so. You have a lot to work with but also a lot to work on.
0-14 Don’t be discouraged! Think of the opportunity for growth!
Total:
/ 44
GOALS: Use low scoring topics from the review area above to assist selection of goals to work on in the
future. List the topic, ideal result, and target date of 3 Goals.
Target Date:
GOAL #1
Action plan and Ideal Result
GOAL #2
Target Date:
Action plan and Ideal Result
GOAL #3
Target Date:
Action plan and Ideal Result
Employee Signature
Reviewer’s Signature
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0