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Alphabetical Table of Contents The Acceptability of Teleconsultations in Teledentistry: A Case Study................................................. 1 Roxana Ologeanu-Taddei, Université Montpellier, France Isabelle Bourdon, KEDGE Business School, France & Université Montpellier, France Chris Kimble, KEDGE Business School, France & Université Montpellier, France Nicolas Giraudeau, Université Montpellier, France Assessing Mobile Applications Considered Medical Devices............................................................ 111 Alexandra Queirós, University of Aveiro, Portugal Anabela G. Silva, University of Aveiro, Portugal Alina Ferreira, University of Aveiro, Portugal Hilma Caravau, University of Aveiro, Portugal Margarida Cerqueira, University of Aveiro, Portugal Nelson P. Rocha, University of Aveiro, Portugal Augmented Reality in Healthcare........................................................................................................ 423 Patrik Pucer, University of Primorska, Slovenia Bostjan Zvanut, University of Primorska, Slovenia Barriers and Critical Success Factors in E-Health Information Technology: A Case Studies Approach................................................................................................................................................ 13 Fernando Almeida, University of Porto Portugal José Monteiro, Instituto Nacional de Engenharia e Computadores do Porto, Portugal Mário Lousã, Instituto Superior Politécnico Gaya, Portugal A Business Process Management Approach to Home Healthcare Processes: On the Gap between Intention and Reality............................................................................................................................ 439 Latifa Ilahi, RIADI Laboratory and ISITCom, University of Sousse, Tunisia Sonia Ayachi Ghannouchi, RIADI Laboratory and ISG Sousse, University of Sousse, Tunisia Ricardo Martinho, Polytechnic Institute of Leiria, Portugal & CINTESIS –Center for Research in Health Technologies and Information Systems, Portugal Characteristics of Elderly Viewers and Their Automatic Identification in iTV Health Services........ 458 Telmo Silva, University of Aveiro, Portugal Jorge Ferraz Abreu, University of Aveiro, Portugal The Chronic Related Groups Program: A Case Study........................................................................... 24 Marco Nalin, Telbios, Italy Ilaria Baroni, Telbios, Italy Maria Romano, Telbios, Italy Computer-Based Neuropsychological Rehabilitation: Virtual Reality and Serious Games................ 473 Artemisa Rocha Dores, Polytechnic Institute of Porto, Portugal Fernando Barbosa, University of Porto, Portugal Sandra Guerreiro, Centro de Reabilitação Profissional de Gaia, Portugal Isabel Almeida, Centro de Reabilitação Profissional de Gaia, Portugal Irene Palmares Carvalho, University of Porto, Portugal Computerized Decision Support Systems for Multimorbidity Care: An Urgent Call for Research and Development................................................................................................................................. 486 Audrey Grace, University College Cork, Ireland John O’Donoghue, Imperial College, UK Carolanne Mahony, University College Cork, Ireland Tony Heffernan, The Cork Road Clinic, Ireland David Molony, The Red House Family Practice, Ireland Tommy Carroll, The Medical Centre, Ireland Content-Based Image Retrieval (CBIR) in Remote Clinical Diagnosis and Healthcare..................... 495 Vania Vieira Estrela, Universidade Federal Fluminense, Brazil Albany E. Herrmann, University of Tuebingen, Germany Controlled Flexibility in Healthcare Processes: A BPMN-Extension Approach................................ 521 Dulce Domingos, Universidade de Lisboa, Portugal Ricardo Martinho, Polytechnic Institute of Leiria, Portugal & CINTESIS - Center for Research in Health Technologies and Information Systems, Portugal João Varajão, Universidade do Minho, Portugal & Algoritmi Research Centre, Portugal The Decision-Making Processes of Pregnant Women at High Risk.................................................... 901 Marta Ferraz, Entidade Reguladora da Saúde, Portugal Ana Margarida Pisco Almeida, Universidade de Aveiro, Portugal Alexandra Matias, Universidade do Porto, Portugal Design and Build a Wizard of Oz (WOZ) Telemedicine Simulator Platform..................................... 128 Aric Katz, Technion, Israel Avraham Shtub, Technion, Israel Design of a Simulation Device to Test Electrogastrography (EGG) Systems..................................... 142 Paulo Cunha, Federal Institute of Alagoas, Brazil Álvaro Alvares de Carvalho César Sobrinho, Federal University of Campina Grande, Brazil Leandro Dias da Silva, Federal University of Alagoas, Brazil Angelo Perkusich, Federal University of Campina Grande, Brazil Jose Miranda, Paulista Júlio de Mesquita Filho State University, Brazil Digital Auscultation: Challenges and Perspectives............................................................................. 910 Daniel Pereira, Instituto de Telecomunicações CINTESIS, University of Porto, Portugal Ana Castro, University of Porto, Portugal Pedro Gomes, Instituto de Telecomunicações, University of Porto, Portugal José Carlos Neves Cunha Areias, Faculty of Medicine, University of Porto, Portugal Zilma Silveira Nogueira Reis, Federal University of Minas Gerais, Brazil Miguel Tavares Coimbra, Instituto de Telecomunicações, University of Porto, Portugal Ricardo Cruz-Correia, CINTESIS, University of Porto, Portugal Distance Education in Telemedicine and M-Health Initiatives in Therapeutic Patient Education...... 536 Sean Rueter, University of Maryland – Baltimore County, USA Zane L. Berge, University of Maryland – Baltimore County, USA E-Health Adoption by Healthcare Organizations in Developing Countries: Case of Morocco............. 34 Rachid Oumlil, ENCG – Agadir, Morocco E-Health and Organizational Change in a Hospital Setting: A Case Study on Electronic Health Records.................................................................................................................................................. 47 Michelle Monachino, Phoenix JDPUniversidade Nova de Lisboa, Portugal & Linköping University, Sweden Paulo Moreira, ISCTE-IUL (IPPS), Portugal & Atlantica School of Business and Industry (ASIB Europe), Portugal Filipe Janela, Siemens Portugal, Portugal E-Health and Psychology: Self-Regulation to Help Software Design................................................. 544 Francisco Miranda Rodrigues, Universidade de Lisboa, Portugal Telmo Mourinho Baptista, Universidade de Lisboa, Portugal Maged N. Kamel Boulos, University of the Highlands and Islands, UK E-Health Business Models................................................................................................................... 157 Michaela Sprenger, University of St. Gallen, Switzerland Electronic Health Record Portals Definition and Usage...................................................................... 555 Jorge Tavares, NOVA IMS, Universidade Nova de Lisboa, Portugal Tiago Oliveira, NOVA IMS, Universidade Nova de Lisboa, Portugal Embedded Sensor Systems for Health in Home Healthcare: Enablers and Challenges...................... 563 Maria Lindén, Mälardalen University, Sweden Mats Björkman, Mälardalen University, Sweden Miguel Ángel Valero Duboy, Universidad Politécnica de Madrid, Spain E-Mental Health: Contributions, Challenges, and Research Opportunities from a Computer Science Perspective.............................................................................................................................. 928 Dennis Becker, Leuphana Universität Lüneburg, Germany The Emergence of Biobanks: Between Ethics, Risks, and Governance.............................................. 169 Catarina Downey, Universidade Aberta, Portugal Henrique Curado, Escola Superior de Tecnologia da Saúde do Porto, Instituto Politécnico do Porto, Portugal Marc Jacquinet, Universidade Aberta, Portugal & CIEO, Portugal The European Union Legal Framework on E-Health, Telemedicine, and Privacy.............................. 937 Pedro Pina, Polytechnic Institute of Coimbra, Portugal Exercit@rt: An Integrated Web and Mobile App for COPD Management......................................... 179 Ana Margarida Pisco Almeida, University of Aveiro, Portugal Alda Marques, University of Aveiro, Portugal Hélder Caixinha, University of Aveiro, Portugal Daniela Figueiredo, University of Aveiro, Portugal Sílvio Dias, University of Aveiro, Portugal Paulo Lopes, University of Aveiro, Portugal Joana Cruz, University of Aveiro, Portugal Cristina Jácome, University of Porto, Portugal & University of Aveiro, Portugal Raquel Gabriel, University of Aveiro, Portugal Functional Software Prototypes for Defining and Monitoring Individual Exercise Program............. 193 Elthon Allex da Silva Oliveira, Federal University of Alagoas, Brazil Marcos J. Ferreira Neto, Federal University of Alagoas, Brazil Leandro Dias da Silva, Federal University of Alagoas, Brazil Hyggo Oliveira de Almeida, Federal University of Campina Grande, Brazil Angelo Perkusich, Federal University of Campina Grande, Brazil Gelapark: Parkinson’s Diagnosis Support System............................................................................... 202 João Paulo Correia, Instituto Politécnico de Castelo Branco, Portugal Georgian Experience in Telecytology.................................................................................................... 62 Ekaterine Kldiashvili, Georgian Telemedicine Union (Association), Georgia Archil Burduli, Georgian Telemedicine Union (Association), Georgia Gocha Ghortlishvili, Georgian Telemedicine Union (Association), Georgia Ivan Sheklashvili, Georgian Telemedicine Union (Association), Georgia GuiMarket: An E-Marketplace of Health and Social Care Services................................................... 216 Maria Manuela Cruz-Cunha, Polytechnic Institute of Cávado and Ave, Portugal & Algoritmi Research Centre, Portugal Ricardo Simoes, Polytechnic Institute of Cávado and Ave, Portugal & Institute for Polymers and Composites IPC/I3N, Portugal & University of Minho, Portugal Isabel Miranda, Câmara Municipal de Guimarães, Portugal Ricardo Martinho, Polytechnic Institute of Leiria, Portugal & CINTESIS - Center for Research in Health Technologies and Information Systems, Portugal Rui Rijo, Polytechnic Institute of Leiria, Portugal & INESCC - Institute for Systems and Computers Engineering at Coimbra, Portugal & CINTESIS - Center for Research in Health Technologies and Information Systems, Portugal Luís Ferreira, Polytechnic Institute of Cávado and Ave, Portugal Health Information System to Identify Dermatological Diseases by Software Agent........................ 574 Eduardo César Contreras Delgado, Autonomous University of Coahuila, Mexico Isis Ivette Contreras González, Instituto Tecnológico de Saltillo, Mexico A Holistic Infrastructure to Support Elderlies’ Independent Living................................................... 591 Marco Nalin, Telbios, Italy Ilaria Baroni, Telbios, Italy Manuel Mazzara, Service Science and Engineering Lab, Innopolis University, Russia Impact of B2B E-Commerce and Supply Chain Investments in Hospitals......................................... 229 Chad Lin, Curtin University, Australia Geoffrey Jalleh, Curtin University, Australia Yu-An Huang, National Chi-Nan University, Taiwan Including Elderly Patients in Decision Making via Electronic Health Literacy.................................. 241 Iris Reychav, Ariel University, Israel Joseph Azuri, Tel Aviv University, Israel Information and Communication Technology for Mental Health: A Systematic Literature Review................................................................................................................................................. 606 Shrutika Namle, Griffith University, Australia Amir Hossein Ghapanchi, Griffith University, Australia Alireza Amrollahi, Griffith University, Australia Integrated Care in Europe: New Models of Management of Chronic Patients.................................... 619 Francisco Ródenas, Polibienestar Research Institute – University of Valencia, Spain Jorge Garcés, Polibienestar Research Institute – University of Valencia, Spain Elisa Valía, Polibienestar Research Institute – University of Valencia, Spain Ascensión Doñate, Polibienestar Research Institute – University of Valencia, Spain Internet Accessibility for Visually Impaired........................................................................................ 250 Reima Suomi, University of Turku, Finland Neeraj Sachdeva, University of Turku, Finland Internet and Social Network as Health/Physical Activity Information Sources.................................. 634 Dulce Esteves, Beira Interior University, Portugal & CIDESD - Research Center in Sports Sciences, Health and Human Development, Portugal Paulo Pinheiro, Beira Interior University, Portugal & NECE - Research Center in Business Sciences, Portugal Kelly O’Hara, Beira Interior University, Portugal & CIDESD - Research Center in Sports Sciences, Health and Human Development, Portugal Rui Brás, Beira Interior University, Portugal & CIDESD - Research Center in Sports Sciences, Health and Human Development, Portugal An Interoperable and Standard-Based End-to-End Remote Patient Monitoring System.................... 260 Danilo Freire de Souza Santos, Federal University of Campina Grande, Brazil André Felipe A. Rodrigues, Signove Tecnologia S/A, Brazil Marcos Fábio Pereira, Signove Tecnologia S/A, Brazil Hyggo O. Almeida, Federal University of Campina Grande, Brazil Angelo Perkusich, Federal University of Campina Grande, Brazil An Investigation into Doctors’ Perceptions of Internet Informed Patients.......................................... 948 Rajesh Chandwani, Indian Institute of Management Ahmedabad, India Iris Reychav, Ariel University, Israel ISO/IEEE11073 Family of Standards: Trends and Applications on E-Health Monitoring................. 646 Ignacio Martínez Ruiz, University of Zaragoza (UZ), Spain David Sancho Cohen, University of Zaragoza (UZ), Spain Álvaro Marco Marco, University of Zaragoza (UZ), Spain Issues in Telemedicine Service: Acceptance and Willingness............................................................ 958 Noorliza Karia, Universiti Sains Malaysia, Malaysia Lative Logic Accomodating the WHO Family of International Classifications.................................. 661 Patrik Eklund, Umeå University, Sweden Learning ICT-Mediated Communication through Computer-Based Simulations............................... 674 Paula Poikela, Lapland University of Applied Sciences, Finland Hanna Vuojärvi, University of Lapland, Finland Multi-Agent Systems for E-Health and Telemedicine......................................................................... 688 Federico Bergenti, University of Parma, Italy Agostino Poggi, University of Parma, Italy Michele Tomaiuolo, University of Parma, Italy Neuropsychological Assessment from Traditional to ICT-Based Instruments.................................... 700 Isabel Almeida, Centro de Reabilitação Profissional de Gaia, Portugal Artemisa Rocha Dores, Polytechnic Institute of Porto, Portugal Paula Pinto, Centro de Reabilitação Profissional de Gaia, Portugal Sandra Guerreiro, Centro de Reabilitação Profissional de Gaia, Portugal Fernando Barbosa, Universidade do Porto, Portugal Neuropsychology Rehabilitation: An Overview.................................................................................. 273 Sandra Guerreiro, Centro de Reabilitação Profissionbal de Gaia, Portugal Artemisa Rocha Dores, Polytechnic Institute of Porto, Portugal Alexandre Castro-Caldas, Catholic University of Portugal, Portugal Fernando Barbosa, Universidade do Porto, Portugal Non-Intrusive Health-Monitoring Devices.......................................................................................... 711 Yujun Fu, The Hong Kong Polytechnic University, Hong Kong Hong Va Leong, The Hong Kong Polytechnic University, Hong Kong Grace Ngai, The Hong Kong Polytechnic University, Hong Kong Stephen Chan, The Hong Kong Polytechnic University, Hong Kong Online Resources, Support, and E-Health for Families of Children with Disabilities: A Review of Empirical Evidence Regarding Attitudes, Use, and Efficacy.............................................................. 722 Cristin M. Hall, The Pennsylvania State University, USA Erica D. Culler, The Pennsylvania State University, USA Anne Frank-Webb, The Pennsylvania State University, USA Opportunities and Challenges for Electronic Health Record: Concepts, Costs, Benefits, and Regulation............................................................................................................................................ 969 Marc Jacquinet, Universidade Aberta, Portugal Henrique Curado, Escola Superior de Tecnologia da Saúde do Porto, Instituto Politécnico do Porto, Portugal Opportunities and Threats for E-Health on an Ageing Society........................................................... 976 Ana Pinto Borges, ISAG ‐ European Business School, Portugal & Lusíada University – North, Porto, Portugal Claudia Cardoso, Polytechnic Institute of Cávado and Ave, Portugal Optimizing Hearing Aid Utilisation using Telemedicine Tools............................................................ 72 Ronald C. Beckett, Swinburne University of Technology, Australia Peter John Blamey, Blamey Saunders Hears, Australia Elaine Saunders, Blamey Saunders Hears, Australia An Overview about the Use of Healthcare Applications on Mobile Devices..................................... 285 Cristina Maria Dias, USF do Minho, Portugal Ana Gabriela Ribeiro, UCSP de Adaúfe, Portugal Sara Félix Furtado, USF do Minho, Portugal An Overview and a Future Perspective in Health Information Systems in Portugal........................... 987 Sandra Vilas Boas Jardim, Polytechnic Institute of Tomar, Portugal António Cardoso Martins, Sectra Medical Systems S.L., Spain An Overview of Serious Games in Cognitive Rehabilitation.............................................................. 744 Jorge Brandão, University of Minho, Portugal Pedro Cunha, Minho University, Portugal Vitor Hugo Carvalho, University of Minho, Portugal & Polytechnic Institute of Cávado and Ave, Portugal Filomena O. Soares, University of Minho, Portugal Pharmacovigilance Informatics........................................................................................................... 299 Inês Ribeiro-Vaz, Northern Pharmacovigilance Centre, Portugal Fabrício Alves Barbosa Silva, Oswaldo Cruz Foundation, Brazil Ana-Marta Matos Silva, Northern Pharmacovigilance Centre, Portugal Domingos Alves, Faculty of Medicine of Ribeirão Preto (USP), Brazil Ricardo Cruz-Correia, Centre for Health Technology and Services Research, Portugal Possibilities of a Body-Region Separately Weighing System in Healthcare....................................... 754 Noriko Kurata, Chuo University, Japan Masakazu Ohashi, Chuo University, Japan Hiroshi Ichikawa, Otsuma Women’s University, Japan Mayumi Hori, Hakuoh University, Japan Sumiko Kurata, Tokyo Kasei-Gakuin University, Japan Tadao Kurata, Niigata University of Pharmacy and Applied Life Sciences, Japan Promoting Lifestyle Change through Medical Avatars........................................................................ 316 Ramanakumar Anam, Miami VA Healthcare System, USA Allen D. Andrade, Mount Sinai Medical Center, USA Jorge G. Ruiz, Miami VA Healthcare System, USA & University of Miami Miller School of Medicine, USA Promoting Training Transfer for Quality Telehealth Provision............................................................. 86 Frances Finn, Waterford Institute of Technology, Ireland Prototype Implementation and Automatic Determination of Pre-Transfusion Tests Based on Image Processing................................................................................................................................. 331 Ana Silva Ferraz, University of Minho, Portugal Vitor Hugo Carvalho, University of Minho, Portugal & Polytechnic Institute of Cávado and Ave, Portugal José Machado, University of Minho, Portugal Rare Diseases Internet Information Retrieval and Knowledge Discovery........................................... 765 José Miguel León Blanco, University of Seville, Spain Pedro Luis González-R, University of Seville, Spain Antonio M. Rabasco, University of Seville, Spain María José Cózar-Bernal, University of Seville, Spain Marcos Calle, University of Seville, Spain María Luisa González-Rodríguez, University of Seville, Spain Manuel Ojeda Casares, Fundación Mehuer, Spain Recent Advances in Microprompting Technology.............................................................................. 779 Catherine Best, University of Stirling, UK Brian O’Neill, Brain Injury Rehabilitation Trust, UK Alex Gillespie, London School of Economics, UK RehaInteract: 3D Kinesitherapy for Domestic Environments.............................................................. 346 Andreas Kliem, Technische Universität Berlin, Germany Anne Grohnert, Technische Universität Berlin, Germany Michael John, Fraunhofer Institute for Open Communication Systems, Germany Gerd Kock, Fraunhofer Institute for Open Communication Systems, Germany Andreas Smurawski, Reha-Zentrum Lübben, Germany Remote Patient Monitoring Technologies........................................................................................... 788 Marília Dourado, Faculty of Medicine, University of Coimbra, Portugal Rui Garcia, Faculty of Medicine, University of Coimbra, Portugal Rethinking ICTs and E-Health: A Focus on Issues and Challenges.................................................... 998 Bolanle A. Olaniran, Texas Tech University, USA Yan Zhang, Texas Tech University Health Sciences Center, USA A Review of Existing Applications and Techniques for Narrative Text Analysis in Electronic Medical Records.................................................................................................................................. 796 Alexandra Pomares-Quimbaya, Pontificia Universidad Javeriana, Colombia Rafael A. Gonzalez, Pontificia Universidad Javeriana, Colombia Santiago Quintero, Pontificia Universidad Javeriana, Colombia Oscar Mauricio Muñoz, Pontificia Universidad Javeriana, Colombia Wilson Ricardo Bohórquez, Pontificia Universidad Javeriana, Colombia Olga Milena García, Pontificia Universidad Javeriana, Colombia Dario Londoño, Pontificia Universidad Javeriana, Colombia The Role of Audio in Two Accessible Vision-Rehabilitation Games for Blind Teenage Users.......... 812 Sofia Cavaco, NOVA LINCS, Department de Informática, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal Frederico Ferreira, NOVA LINCS, Department de Informática, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal Diogo Simões, NOVA LINCS, Department de Informática, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal Tiago Silva, NOVA LINCS, Department de Informática, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal The Role of Gender in Technology Acceptance for Medical Education........................................... 1013 Laura Briz-Ponce, University of Salamanca, Spain Juan Antonio Juanes-Méndez, University of Salamanca, Spain Francisco José García-Peñalvo, University of Salamanca, Spain The Role of Tailoring in E-Health and ICT-Based Interventions in Different Contexts and Populations......................................................................................................................................... 1028 Cristina A. Godinho, Instituto Universitário de Lisboa (ISCTE-IUL), CIS-IUL, Portugal Mário Rui Araújo, Faculdade de Psicológia, Universidade de Lisboa, Portugal Maria-João Alvarez, Faculdade de Psicológia, Universidade de Lisboa, Portugal Safe Home Medicine Delivery............................................................................................................. 361 Reima Suomi, University of Turku, Finland Teijo Peltoniemi, University of Turku, Finland Jyrki Niinistö, Evondos Ltd., Finland Mika Apell, Evondos Ltd., Finland Simulation for Medical Training.......................................................................................................... 827 Cecilia Dias Flores, Federal University Health Science of Porto Alegre, Brazil Ana Respício, Universidade de Lisboa, Portugal Helder Coelho, Universidade de Lisboa, Portugal Marta Rosecler Bez, Feevale University, Brazil João Marcelo Fonseca, Federal University Health Science of Porto Alegre, Brazil Smartphones: Innovative Tools in Cancer Prevention....................................................................... 1041 Nuno Ribeiro, Universidade do Porto, Portugal Luís Miguel Nunes Silva Alves Moreira, Instituto Piaget, Portugal Ana Margarida Pisco Almeida, Universidade de Aveiro, Portugal Filipe Santos-Silva, Universidade do Porto, Portugal SmarTV Care: Benefits and Implications of Smart TVs in Health Care........................................... 1059 Eliseo Sciarretta, Link Campus University, Italy Filippo Benedetti, Link Campus University, Italy Andrea Ingrosso, Link Campus University, Italy Roberta Grimaldi, Link Campus University, Italy Supporting an Interdisciplinary Healthcare Team with a Multi-Agent System................................... 371 Davood Astaraky, University of Ottawa, Canada Szymon Wilk, Poznan University of Technology, Poland Wojtek Michalowski, University of Ottawa, Canada Pavel Andreev, University of Ottawa, Canada Craig Kuziemsky, University of Ottawa, Canada Stasia Hadjiyannakis, Children’s Hospital of Eastern Ontario, Canada Systematic Review and Evaluation of Pain-Related Mobile Applications.......................................... 383 Anabela G. Silva, University of Aveiro, Portugal Alexandra Queirós, University of Aveiro, Portugal Hilma Caravau, University of Aveiro, Portugal Alina Ferreira, University of Aveiro, Portugal Nelson P. Rocha, University of Aveiro, Portugal Tele-Care Mobile Sensing Systems: Technical and Social Barriers.................................................. 1067 Alvaro Suarez, University de Las Palmas de Gran Canaria, Spain Elsa Mª Macias, University de Las Palmas de Gran Canaria, Spain Telemedicine Based on LMDS in the Urban/Metropolitan Area: A Romanian Case Study................. 96 Sebastian Marius Roşu, Special Telecommunications Service, Romania Ionel Bujorel Păvăloiu, University Politehnica of Bucharest, Romania George Dragoi, University Politehnica of Bucharest, Romania Cristian Gabriel Apostol, Military Technical Academy, Romania Daniel Munteanu, Valahia University of Targoviste, Romania Tele-Monitoring for Medical Diagnosis Availability.......................................................................... 401 Calin Ciufudean, Stefan cel Mare University, Romania Otilia Ciufudean, ARENI Medical Center, Romania Toward a Critically Conscious and Culturally Competent Telepractice in Psychology.................... 1076 Brittany A. Canfield, Fielding Graduate University, USA Towards a Framework for Measuring E-Health Status across the World............................................ 843 Marina Jovanovic-Milenkovic, University of Belgrade, Faculty of Organizational Sciences, Serbia Veljko Jeremic, University of Belgrade, Faculty of Organizational Sciences, Serbia Towards Interoperable and Extendable Clinical Pedigrees in Healthcare Information Systems......... 862 João Miguel Santos, University of Aveiro, Portugal Leonor Teixeira, University of Aveiro, Portugal Beatriz Sousa Santos, University of Aveiro, Portugal Trends of Factors and Theories in Health Information Systems Acceptance: 2002 – 2014 Review............................................................................................................................................... 1085 Emre Sezgin, Middle East Technical University, Turkey Sevgi Özkan Yıldırım, Middle East Technical University, Turkey Trust and Credibility Perception in E-Health: Interface Contributions............................................. 1105 Andreia Pinto de Sousa, University of Porto, Portugal & Universidade of Aveiro, Portugal Ana Margarida Pisco Almeida, University of Aveiro, Portugal Understanding Customer Behavior through Collaboration RFM Analysis and Data Mining Using Health Life Center Data....................................................................................................................... 874 Numan Çelebi, Sakarya University, Turkey Musa Efe Erten, Istanbul Technical University, Turkey Hayrettin Evirgen, Istanbul University, Turkey Use of a Simulator to Develop Clinical Skills for Pharmacists........................................................... 412 Ana Paula de Oliveira Barbosa, Federal University of Rio Grande do Sul, Brazil Regis Leandro Sebastiani, Feevale University, Brazil Marta Rosecler Bez, Feevale University, Brazil Cecilia Dias Flores, Federal University Health Science of Porto Alegre, Brazil Mauro Silveira de Castro, Federal University of Rio Grande do Sul, Brazil Using Big Data in Healthcare.............................................................................................................. 889 Georgios Lamprinakos, National Technical University of Athens, Greece Ioanna A. Aristeidopoulou, Intracom Telecom, Greece Stefan Asanin, Anticimex, Greece Andreas P. Kapsalis, National Technical University of Athens, Greece Angelos-Christos G. Anadiotis, National Technical University of Athens, Greece Dimitra I. Kaklamani, National Technical University of Athens, Greece Iakovos S. Venieris, National Technical University of Athens, Greece Verification and Validation of Medical Cyber-Physical Systems...................................................... 1123 Lenardo Chaves e Silva, UFCG, Brazil Hyggo Oliveira de Almeida, UFCG, Brazil Angelo Perkusich, UFCG, Brazil The Worker Perspective in Telehealth............................................................................................... 1136 Yvette Blount, Macquarie University, Australia Marianne Gloet, University of Melbourne, Australia
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