Elgin Area Primary Water Supply System Joint Board of
Transcrição
Elgin Area Primary Water Supply System Joint Board of
Ministry of the Environment and Climate Change Safe Drinking Water Branch 3232 White Oak Road, 3rd Floor London ON N6E 1L8 Tel (519) 873-5094 Fax (519) 873-5096 Ministère de l’EnvironnementMinistère et de de l’Environnement et de Ministère l’Action de enl’Environnement matière de et de l’Action e l’Action en matière de changement changement climatique changement climatique climatique Direction du contrôle de la qualité deDirection l’eau potable du contrôle de la qualité de l’eau potab Direction du contrôle de la qualité de l’eau Bureau du district de London Bureau du district 3ede étage London potable 3232, chemin White Oak 3232, chemin London White(Ontario) Oak N6E Lo Bureau du district de London 1L8 Tel (519)1L8 873-5094 Tel (519) 873-5094 3e étage Fax (519) 873-5096 Fax (519) 873-5096 3232, chemin White Oak London (Ontario) N6E 1L8 Tel (519) 873-5094 Fax (519) 873-5096 August 18, 2015 File no. EL-CE- DE-540 Elgin Area Primary Water Supply System Joint Board of Management 235 North Centre Road, Suite 200 London, ON N5X 4E7 Attention: Mr. Andrew Henry, P. Eng., Manager of Regional Water Supply Re: Elgin Area Primary Water Supply System Inspection Report (WW# 220002967) Inspection conducted on June 24, 2015 Dear Mr. Henry, The enclosed Drinking Water Inspection Report outlines non-compliance, if any, with Ministry legislation, and policies for the above noted water system. Violations noted in this report, if any, have been evaluated based on community risk. These violations will be monitored for compliance with the minimum standards for drinking water in Ontario as set forth under the Safe Drinking Water Act and associated regulations. Where risk is deemed to be high and/or compliance is an ongoing concern, violations will be forwarded to this Ministry’s Investigation and Enforcement Branch. In order to measure individual inspection results, the Ministry has established an inspection compliance risk framework based on the principles of the Inspection, Investigation & Enforcement (II&E) Secretariat and advice of internal/external risk experts. The Inspection Summary Rating Record (IRR) provides the Ministry, the system owner and the local Public Health Units with a summarized quantitative measure of the drinking water system’s annual inspection and regulated water quality testing performance. Section 19 of the Safe Drinking Water Act (Standard of Care) creates a number of obligations for individuals who exercise decision-making authority over municipal drinking water systems. Please be aware that the Ministry has encouraged such individuals, particularly municipal councillors, to take steps to be better informed about the drinking water systems over which they have decision-making authority. These steps could include asking for a copy of this inspection report and a review of its findings. Further information about Section 19 can be found in “Taking Care of Your Drinking Water: A guide for members of municipal council” found under “Resources” on the Drinking Water Ontario website at www.ontario.ca/drinkingwater. Please note the attached IRR methodology memo describing how the risk rating model has improved to better reflect the health related and administrative non-compliance found in an inspection report. IRR ratings are published (for the previous inspection year) in the Ministry’s Chief Drinking Water Inspector’s Annual Report. If you have any questions or concerns regarding the rating, please contact Tom Clubb, Drinking Water Program Supervisor, at (519) 873-5122. If you have any questions regarding the report, please feel free to call me at (519) 873-5022. Yours truly, Roland Plante Provincial Officer London District Office [email protected] cc. 14-075 Mr. Blair Tully, Ontario Clean Water Agency Elgin - St. Thomas Health Unit Middlesex - London Health Unit Kettle Creek Conservation Authority 2 Ministry of the Environment and Climate Change ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Inspection Report Site Number: Inspection Number: Date of Inspection: Inspected By: 210000871 1-BZAPU Jun 24, 2015 Roland Plante Ministry of the Environment and Climate Change Drinking Water System Inspection Report Table of Contents Table of Contents Owner Information………………………………………………………………………… 2 Inspection Details…………………………………………………………………………. 2 Inspection Summary…………………………………………………..………………….. 7 LMR - Introduction ………………………………………………………………….……………… LMR - Source ………………………………………………………………….…………………… LMR - Permit to Take Water…………………………………………………………….………… LMR - Capacity Assessment …………………………………………………………….……….. LMR - Treatment Processes …………………………………………………………….……….. LMR - Treatment Process Monitoring ……………………………………….………..………… LMR - Process Wastewater ….………………………………………….……………………….. LMR - Distribution System ……………………………………………….……………………….. LMR - Operations Manual . …………………………………………………………….…………. LMR - Logbooks …………………………………………………………………….………..……. LMR - Contingency/Emergency Planning ……………………………….………..…………….. LMR - Security .…………………………………………………………………….………..…….. LMR - Consumer Relations…………………………………………………………….…………. LMR - Certification and Training …………………………………………….………..………….. LMR - Water Quality Monitoring ……………………………………………………….…………. LMR - Water Quality Assessment …………………………………………….………..………… LMR - Reporting and Corrective Actions ………………………………………………………… 7 7 7 8 9 11 13 13 15 15 16 16 17 17 18 20 20 Non-Compliance with Regulatory Requirements and Actions Required …………… 22 Summary of Best Practice Issues and Recommendations ………………………….. 23 Signatures………………………………………………………………………………….. 24 Appendix A: Key Reference and Guidance Material for Drinking Water Systems Appendix B: MOE Audit Sample Results Appendix C: Inspection Rating Record Ministry of the Environment and Climate Change Inspection Report OWNER INFORMATION: Company Name: Street Number: Street Name: ELGIN AREA PRIMARY WATER SUPPLY SYSTEM JOINT BOARD OF MANAGEMENT 235 Unit Identifier: P.O. Box 5035 NORTH CENTRE Rd City: LONDON Province: ON Postal Code: N5X 4E7 CONTACT INFORMATION Type: Phone: Email: Title: Name: Division Manager A. J. Henry, P.Eng. Fax: (519) 930-3505 x1355 (519) 474-0451 [email protected] Manager of Regional Water Supply Lake Huron & Elgin Area Primary Water Supply Type: Phone: Email: Title: Name: Compliance Manager Erin McLeod Fax: (519) 930-3505 x4838 (519) 474-0451 [email protected] Quality Assurance & Compliance Manager of Regional Water Supply Lake Huron & Elgin Area Primary Water Supply Type: Phone: Email: Title: Main Contact (519) 782-3101 [email protected] Senior Operations Manager Name: Fax: Blair Tully (519) 782-4521 Type: Phone: Email: Title: Operating Authority (519) 782-3101 [email protected] Operational Compliance Manager Name: Fax: Denny Rodrigues (519) 782-4521 INSPECTION DETAILS: Site Name: ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Site Address: 43665 DEXTER LINE UNION N0L 2L0 County/District: Central Elgin MOECC District/Area Office: London District Health Unit: ELGIN-ST. THOMAS HEALTH UNIT Conservation Authority N/A MNR Office: N/A Category: Large Municipal Residential Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 2 of 24 Ministry of the Environment and Climate Change Inspection Report Site Number: 210000871 Inspection Type: Announced Inspection Number: 1-BZAPU Date of Inspection: Jun 24, 2015 Date of Previous Inspection: Jun 23, 2014 COMPONENTS DESCRIPTION Site (Name): MOE DWS Mapping Type: DWS Mapping Point Comments: Not Applicable Sub Type: Site (Name): Raw Water Intake Type: Source Sub Type: Surface Water Comments: Raw water is drawn from Lake Erie through the intake structure. The structure is located approximately 1,200 m offshore from the low lift pumping station. The raw water intake consists of a 1.5 m diameter concrete raw water intake pipe with a timber rock-filled and screened intake structure approximately 3.0 m above the bed of Lake Erie equipped with a zebra mussel control diffuser and having an intake capacity of 182,000 m³/d. The intake conduit and crib is fitted with a stainless steel diffuser connected to a 75 millimeter polyethylene chlorine line. The sodium hypochlorite system was replaced with a new chlorine gas system for zebra mussel control and consists of all associated equipment, instrumentation and controls including: two (2) chlorinators (duty and standby) each rated at 90.9 kg/d, one (1) vacuum producing system with chlorine ejector assembly and one (1) chlorine solution injection assembly, one (1) service water booster pump; six (6) 68kg cylinders connected to the system, each with a dedicated scale (3 duty and 3 standby, complete with auto switchover assembly); gas detector and alarm system; emergency valve closure system complete with an emergency shut off valve for each chlorine gas cylinder and emergency exhaust fan system. Site (Name): Low Lift Pumping Station Type: Source Comments: Low Lift Pumping Station consists of the following: Sub Type: Surface Water • a low lift pumping station having a firm capacity of 91,000 m³/d; • consisting of a 19.9 m diameter by 11.3 m side water depth (SWD) wet well with a heated superstructure having an effective storage volume of 3,515 m³; • a surge well having two (2) mechanically cleaned screens, two (2) low lift pump wells; • four (4) low lift pumps, two (2) of which are rated at 243 L/s each and two (2) of which are rated at 775 L/s each at a total dynamic head (TDH) of 56 m; • a grit pumping system to transfer accumulated solids within the low lift pumping station to the lake; Site (Name): Type: Raw Water Pipeline to Treatment Plant Source Sub Type: Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Surface Water Page 3 of 24 Ministry of the Environment and Climate Change Inspection Report Comments: The raw water transmission main travels northerly to the pre- treatment facility flash mixers. The raw water pipe is approximately 1,400 m long and has a 750 mm diameter. Site (Name): Elgin Area Primary Water Treatment Plant Type: Treated Water POE Sub Type: Comments: Plant Enclosure Buildings: Treatment Facility • an approximately 33.5 m long by 28 m wide by 3.8 m high pre-treatment enclosure building housing the flash mixers and flocculators as described below; • an approximately 30.5 m long by 16.5 m wide filtration/administration enclosure building housing the filters and high lift pumps as described below as well as administrative and laboratory facilities; Flash Mixers: • two (2) flash mix chambers (one for each treatment train) each with a volume of 21 m³ and each consisting of two (2) cells, each cell with one (1) mixer and having dimensions 2.4 m long by 2.4 m wide by 3.7 m side water depth (SWD); Flocculators: • two (2) banks of flocculation tanks each consisting of four (4) cells 7.8 m long by 6.1 m wide by 3.0 m SWD, each cell equipped with a surface-mounted vertical turbine mixer; Sedimentation Tanks: • two (2) concrete below-grade gravity sedimentation tanks each 60.3 m long by 16 m wide by 4.1 m SWD with five discharge gates, each tank having a rated capacity of 45,500 m³/d; Filters: • four (4) gravity multimedia filters (sand and anthracite) each 15.9 m long by 6.1 m wide with a bed area of 97 m² and a filter rate of 9.8 m/h at design flow, a filter surface wash system fed by one (1) surface wash pump rated at 37 L/s at a TDH of 24 m and a filter backwash system fed by two backwash pumps (one duty, one standby) each rated at 737 L/s at a TDH of 15.2 m; • update: a single blower has been installed to provide for air scouring of filter bed #4 during backwash, the blower provides a maximum air scour rate of 55 m/hr; UV Disinfection System: • four (4) ultraviolet disinfection units, each designed to provide a minimum dosage of 40 mj/cm² at a flow rate of 263 L/sec (22,750 m³/d) and installed as one unit on each filter effluent pipe; Clearwell and Reservoir • one (1) clearwell, baffled, 28.6 m long by 26.7 m wide by 3.65 m SWD with effluent overflow troughs to provide an operating volume of 2,630 m³; • one (1) reservoir 27.7 m long by 27.7 m wide by 3.65 m variable depth for a total storage capacity of 2,800 m³ for high lift pump suction storage; High Lift Pumping: • two (2) two-speed vertical turbine pumps each rated at 347 L/s and 602 L/s at a TDH of 50 m and 67m respectively and two (2) single-speed vertical turbine pumps each rated at 602 L/s at a TDH of 67 m with suction pipes installed in the reservoir to provide a firm system capacity of 82,000 m³/d at 110 m head discharging to the 750 mm diameter primary transmission line; Site (Name): Type: Elgin Area Primary Water Treatment Plant Treated Water POE Sub Type: Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Treatment Facility Page 4 of 24 Ministry of the Environment and Climate Change Inspection Report Comments: Chlorination System: • a gas chlorine disinfection system consisting of two (2) weigh scales having two (2) one-tonne cylinders, a weigh scale with vacuum regulators and automated chlorine gas feed system, three (3) (two duty, one standby) 228 kg/d capacity chlorinators and the associated equipment, instrumentation and controls including gas detector and alarm system located in a separate chemical building approximately 35 m long by 5.5 m wide and chemical feed lines dedicated to the pre-chlorination and post-chlorination feed points with the ability to dose the settled water, the filters directly and the filtered water; Chemical Storage and Feed Systems: • coagulant feed system consisting of ix (6) chemical metering pumps, two transfer pumps, one day tank and two bulk storage tanks; Feed Point - coagulant feed lines to each flash mixer cell on each process train; Equipment - two (2) chemical metering pumps each rated at 66 L/hr at 1,035 kPa, four (4) chemical metering pumps each rated at 42 L/hr at 1,035 kPa, two (2) transfer pumps (duty and standby) each rated at 115 L/s at 90 kPa, one alum day tank with a nominal capacity of 1,800 L and two (2) 18,900 L bulk storage tanks; • powdered activated carbon (PAC) feed system consisting of two (2) bulk storage tanks each with an operating volume of 170 m³ and equipped with two (2) mixers, two (2) PAC transfer pumps each rated at 1.9 L/s at 29 kPa discharging to a PAC day tank with a nominal capacity of 3.0 m³, four (4) PAC slurry pumps, two (2) rated at 155 L/h at 275 kPa and two (2) rated at 633 L/h at 275 kPa and chemical feed lines to the flash mix chambers; acid solution consisting of two (2) 9,000 L bulk storage tanks, one (1) 200 L day tank and two (2) chemical metering pumps (one duty, one standby) each rated at 14.8 L/h at 690 kPa located in a separate room in the chlorine building; • polyelectrolyte feed system consisting of either: a dry or liquid polyelectrolyte makeup system with one (1) 285 L makeup tank, a 570 L solution day tank, two (2) dual head chemical metering pumps rated at 72 L/s per head, two (2) dual head chemical metering pumps rated at 114 L/s per head and chemical feed lines to the flash mix chambers and the flocculation tanks; • fluoridation system using hydrofluosilicic acid solution consisting of two (2) 9,000 L bulk storage tanks, one (1) 200 L day tank and two (2) chemical metering pumps (one duty, one standby) each rated at 14.8 L/h at 690 kPa located in a separate room in the chlorine building; Plant Drain: • a 900 mm diameter plant drain that conveys wastewater from the flocculation tank drain, sedimentation tank drain, surface wash and backwash waters to Lake Erie and also serves as an alternate plant intake. Site (Name): Elgin Area Primary Water Treatment Plant Type: Treated Water POE Sub Type: Treatment Facility Comments: A pH control/adjustment system that utilizes carbon dioxide gas and carrier water which is applied to the process water prior to the flocculation and consist of the following components: • one (1) 50 ton insulated, bulk carbon dioxide storage vessel located outdoors on a concrete pad; one (1) carbon dioxide gas-carrier water mixture preparation panel, installed in a carbon dioxide room located in the west building chemical room; two (2) booster pumps rated at 17 L/s at 80m TDH located in the lower level of the chemical addition building; one (2) carbon dioxide gas-carrier water mixture diffuser, installed on the common raw water supply piping; an electric vapourizer; vapour heater and all associated piping, valves and instrumentation; A corrosion control system that utilizes sodium hydroxide (NaOH) solution injected in the water distribution transmission lines (east and west) as the flow leaves the plant and consists of the following components: Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 5 of 24 Ministry of the Environment and Climate Change Inspection Report • two (2) 14,500 L capacity sodium hydroxide storage tanks located in a containment area in a separate building located on the eastside of the main plant; two (2) magnetic drive gear chemical pumps with a 300 mL/min to 6,000 mL/min capacity range operating against a 20 m total dynamic head; one (1) static mixer; one (1) water softener; two (2) chemical control booster pumps and all associated piping, valves and instrumentation. Site (Name): EAWS Primary Transmission Mains Type: Treated Water POE Sub Type: Reservoir Comments: The Elgin Area Primary Transmission Mains provide treated water at Fruit Ridge Line located in Central Elgin, and the Albert Roberts Water Booster Station located at 8754 Tyke Road which serves the City of St. Thomas. The transmission main ends at the distribution valve house located at 490 Edgeware Road in St. Thomas, where treated water discharges into the Elgin-Middlesex Pumping Station Reservoirs located in Central Elgin at the north east corner of St. Thomas. The primary transmission mains are also hydraulically connected to pressurized surge tanks. The surge facilities are in place to protect the water mains from transient pressure conditions due to sudden changes in flow rate. Two (2) of the pressurized hydro pneumatic surge tanks are located in an isolated building on the water treatment plant property and the other surge tank (stand pipe) is located at the surge facility on Fruit Ridge Line. The original primary transmission line consists of approximately 15 kilometers of 750 millimeter diameter pipeline with a total of forty seven (47) chambers including a combination of: valving, inground drain, air, pressure, meter and vacuum release valves. The new twinned transmission watermain (steel pressure pipe) line consists of approximately 15 kilometers of 900 millimeter diameter pipeline including the following components: transmission line interconnects, flow metres, chambers, isolation valves, in-ground drains, pressure control, and air/vacuum release valves etc. The transmission mains end at the distribution valve house located at 490 Edgeware Road in St. Thomas where treated water discharges into the Elgin-Middlesex Pumping Station Reservoirs located in Central Elgin at the north east corner of St. Thomas. The new transmission main was commissioned in 2012. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 6 of 24 Ministry of the Environment and Climate Change Inspection Report INSPECTION SUMMARY INTRODUCTION * The primary focus of this inspection is to confirm compliance with Ministry of the Environment and Climate Change (MOECC) legislation as well as evaluating conformance with ministry drinking water policies and guidelines during the inspection period. The ministry utilizes a comprehensive, multi-barrier approach in the inspection of water systems that focuses on the source, treatment, and distribution components as well as management practices. This drinking water system is subject to the legislative requirements of the Safe Drinking Water Act, 2002 (SDWA) and regulations made therein, including Ontario Regulation 170/03, "Drinking Water Systems" (O.Reg. 170/03). This inspection has been conducted pursuant to Section 81 of the SDWA. This inspection report does not suggest that all applicable legislation and regulations were evaluated. It remains the responsibility of the owner to ensure compliance with all applicable legislative and regulatory requirements. Documents reviewed in association with this report included, but were not limited to: 1 - Ministry of the Environment Permit to Take Water (PTTW) # 6283-8QZM3N issued on February 09, 2012, expiry date June 30, 2022. 2 - Elgin Area Primary Water Supply System Drinking Water Works Permit # 048-201, Issue Number 2, issued August 12, 2013. 3 - Elgin Area Primary Water Supply System Drinking Water Works Permit # Schedule C 048-201, Issue Number 3 issued September 16, 2011. 4 - Elgin Area Primary Water Supply System Municipal Drinking Water Licence # 048-101, Issue Number 3, issued November 06, 2014. Other operational documents maintained by the owner/operating authority for the period June 01, 2014 through May 31, 2015 were also reviewed in conjunction with this compliance evaluation. The Operating Authority for the above noted inspection period is the Ontario Clean Water Agency (OCWA). The Owner has indicated that the Elgin Area Primary Water Supply System falls under the jurisdiction of both the Elgin - St. Thomas Health Unit and the Middlesex - London Health Unit. SOURCE * The drinking water system management was aware of the potential sources of pollution or activities that could impair source water quality as contained in the approved Assessment Report. The Operating Authority indicated that a copy of the Source Protection Plan can be found in the control room at the Elgin Water Treatment Plant. PERMIT TO TAKE WATER * The owner had a valid PTTW for all of the production sources. The Permit to Take Water (PTTW) for this system is identified as PTTW #6283-8QZM3N which is dated February 09, 2012. The permit identifies the surface water source (Lake Erie). This PTTW cancels and replaces the previous permit #92-P-0048, issued on July 13, 1992. The updated permit expires on June 30, 2022. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 7 of 24 Ministry of the Environment and Climate Change Inspection Report PERMIT TO TAKE WATER * The maximum water takings were in accordance with those allowed under the PTTW. During the course of this inspection period, there were exceedances of the allowable flow rate as stated in the current PTTW. The maximum flow rate listed in the PTTW is 63,194 litres per minute (1,053 L/sec). The 2014 Summary Report indicates that the treated water instantaneous peak flow rates exceeded the requirements of the MDWL on four (4) occasions. In all cases, the total daily flow did not exceed the 91.0 ML/day plant rated capacity and exceedances were related to maintenance activities. * The PTTW imposed additional monitoring or recording requirements and the owner had complied with the conditions of the PTTW. The Owner has kept records of all water takings. Data is captured by the SCADA system in an electronic format. The PTTW requires the Permit Holder to maintain a record of all water takings. This record includes the dates and times of water takings, and the total measured amounts of water pumped per day for each day that water is taken under the authorization of this Permit. The total amounts of water pumped shall be measured using a flow meter. CAPACITY ASSESSMENT * There was sufficient monitoring of flow as required by the Permit and Licence or Approval issued under Part V of the SDWA The Owner and Operating Authority have ensured that a sufficient number of flow measuring devices are installed, maintained and operated to measure the flow rate and volume of water being taken from the source, conveyed through the treatment plant, and the volume and flow rate of treated water supplied to the distribution system. The Elgin Area Primary Water Supply System (EAPWSS) is equipped with two (2) north and south raw water flow meters; four (4) filtered water flow meters; one (1) wash water flow meter; one (1) service wash water flow meter; and two (2) east and west treated water (finished water) flow meters to comply with the requirements of the Permit To Take Water (PTTW) and the Municipal Drinking Water Licence (MDWL). * Flow measuring devices were calibrated or verified in accordance with the requirements of a Permit and Licence or Approval issued under Part V of the SDWA. Documents provided by the Operating Authority confirmed that all flow meters are calibrated annually. A service technician verifies the accuracy of the raw and treated water flow meters installed at the EAPWSS to ensure they are operated within a defined acceptable range. The MDWL requires that all flow measuring devices must be checked and calibrated in accordance with the manufacturer’s instructions. If the manufacturer’s instructions do not indicate how often to check and calibrate a flow measuring device, the equipment must be checked and calibrated at least once every year during which the drinking water system is in operation. * The owner was in compliance with the conditions associated with maximum flow rate or the rated capacity conditions in the Permit and Licence or Approval issued under Part V of the SDWA. The current Municipal Drinking Water Licence specifies that the EAPWSS must not be operated in a manner that exceeds the rated capacity of the treatment plant process (no greater than 91,000 m³/day). A review of the water taking records provided by the Operating Authority for the inspection period found that raw and treated water flow rate exceedances of the water taking limits during the inspection review period were short in duration and did not affect primary disinfection (CT). Records of flow rate exceedances were made by the Operating Authority and can be found in the 2014 Compliance Report. The Report indicates that the EAPWSS was operating at a daily average (treated water flow) of approximately forty seven percent (47%) of the rated capacity and a maximum daily peak flow of approximately ninety percent (90%) of the plant capacity. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 8 of 24 Ministry of the Environment and Climate Change Inspection Report CAPACITY ASSESSMENT * Records of flows and any capacity exceedances were made in accordance with the Permit and Licence or Approval issued under Part V of the SDWA. The Operating Authority provided records of total flows and flow rates for raw and treated water. Details of exceedances can be found in the 2014 Summary Report. The Operating Authority must ensure that information regarding condition 2.3.4 of the current MDWL is also provided as required. This information relates to the duration of time that lapses between the applicable rated capacity or maximum flow rate first being exceeded and the next measurement where the applicable rated capacity or maximum flow rate is no longer exceeded. TREATMENT PROCESSES * The owner had ensured that all equipment was installed in accordance with Schedule A and Schedule C of the Drinking Water Works Permit. During the physical inspection, the equipment located at the EAPWSS was reviewed against the description in the current Drinking Water Works Permit (DWWP). The equipment at the EAPWSS was observed to be comparatively consistent with the descriptions in Schedule A and C of the DWWP. * The owner had evidence that all required Director Notifications under Condition 2.4 of Schedule B of the Permit were made during the inspection period. The Owner submitted to the Ministry of Environment and Climate Change (MOECC) a Director Notification Form for updated disinfection system at the low lift facility. The sodium hypochlorite zebra mussel control system was replaced with a chlorine gas system. The new chlorine gas system is now operational. * The owner/operating authority was in compliance with the requirement to prepare Form 1 documents as required by their Drinking Water Works Permit during the inspection period. The Owner provided Form 1 documents with details of an infrastructure project involving the replacement of 145m of existing 300mm asbestos cement watermain on Dexter Line east of the Elgin Area Water treatment Plant. An existing line valve chamber was removed and a new line valve was installed in the same location. * The owner/operating authority was in compliance with the requirement to prepare Form 2 documents as required by their Drinking Water Works Permit during the inspection period. During the inspection period, a Form 2 was used by the Owner of the EAPWSS to document minor modifications that included the addition of a new pH analyzer and sample pump in October 2014, replacement of 2 particle counters and 4 chlorine analyzers in November 2014, a computer hardware server upgrade in March 2015, and the replacement of travelling screen #1 at the low lift pumping station in April 2015. The Owner has developed a procedure for evaluating all modifications made at the EAPWSS to determine if a Form 2 is required or the need for a Schedule C application. The Owner shall ensure that all forms are kept for a minimum period of ten years and must be made available for review by a Provincial Officer upon request. * Records indicated that the treatment equipment was operated in a manner that achieved the design capabilities required under Ontario Regulation 170/03 or a Permit, Licence or Approval issued under Part V of the SDWA at all times that water was being supplied to consumers. At the time of inspection, all equipment including online continuous analyzers, data loggers, duty and stand-by metering pumps etc. were operational and connected to the water system. The EAPWSS uses chlorine gas, chemically assisted filtration and UV disinfection for primary disinfection of the raw water supply. A review of continuous monitoring data and log records indicate that the water treatment system was operated in a manner to ensure the proper Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 9 of 24 Ministry of the Environment and Climate Change Inspection Report TREATMENT PROCESSES disinfection of the raw water supply. When the UV system is shut down, operators refer to CT calculation sheets to ensure proper disinfection is taking place The SCADA records were provided for the inspection period. The OIC is required to review SCADA records within 72 hours to ensure the records are complete and that compliance requirements are met for primary and secondary disinfection. It is recommended that the OIC note in the facility logbook the period of review that was undertaken and note if SCADA data is missing. Also, the alarm data is required to be reviewed. * Records confirmed that the water treatment equipment which provides chlorination or chloramination for secondary disinfection purposes was operated so that at all times and all locations in the distribution system the chlorine residual was never less than 0.05 mg/l free or 0.25 mg/l combined. There is chlorine analyzer at the EMPS valve house that monitors the chlorine residual in the distribution system. Documentation reviewed for the inspection period, which includes log records and SCADA records, indicate that secondary disinfection was maintained within the distribution system and that the chlorine residual was within acceptable limits (>0.05 mg/L). * The primary disinfection equipment was equipped with alarms or shut-off mechanisms that satisfied the standards described in Section 1-6 (1) of Schedule 1 of Ontario Regulation 170/03. There is a UV disinfection unit for each of the four multi-media filters in the treatment plant. The UV disinfection systems are equipped with an alarm and automatic shut down capability. The UV units are programmed to shut down in the event of a system failure or if an operational parameter is exceeded (i.e. UV dose < 40 mJ/cm²). The alarms are dispatched electronically and must be acknowledged / acted upon by an operator. * The owner had evidence indicating that all chemicals and materials that come in contact with water within the drinking water system met the AWWA and ANSI standards in accordance with the Permit and Licence issued under Part V of the SDWA. The Operating Authority provided records to indicate that water treatment chemicals used in the drinking water system met the NSF / ANSI Standard 60 for water treatment chemicals. * Up-to-date plans for the drinking-water system were available in accordance with the Permit and Licence issued under Part V of the SDWA. The Operating Authority provided a copy of the up-to-date plans / drawings for the treatment and distribution system components. These plans are located in the water treatment plant and are readily available to staff for review. * The facility and equipment appeared to be maintained and in a fit state of repair. During the physical inspection of the water system, it appeared that all components and facilities were maintained as required. The Operating Authority uses a computerized maintenance program to schedule maintenance task in the water treatment facility and the distribution system. The Residue Management Facility (RMF) project was under construction at the water treatment plant at the time of inspection. * The Operator-in-Charge had ensured that all equipment used in the processes was monitored, inspected, and evaluated. The OIC inspects, maintains and makes adjustments to treatment processes and this information is recorded in the facility logbook and logsheets. The OIC notes in the logbook the following: Lab Complete. This refers to the in house laboratory analysis as required by the regulations and contractual requirements following the parameters outlined in Form “EF-ADMIN-2050 – Operator’s Daily Lab Sheet” This is done every 4 hours. In addition EA-PROC-2100 references Lab Analysis Procedures. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 10 of 24 Ministry of the Environment and Climate Change Inspection Report TREATMENT PROCESSES The OIC notes in the logbook the following: Round Complete. This refers to the physical inspection that the OIC performs every 4 hours throughout the entire plant with the exclusion of the low lift station. The plant walkthrough is to visually observe equipment, process conditions, security and any other observed abnormalities. This is documented within EA-ADMIN-2000 Section 4.0 procedure. The OIC notes in the logbook the following: Review Trends. This refers to the function performed by the OIC at approximately 0:00 every day. • Review and analysis of all collected Process Data Collection (PDC) • Review and analysis of SCADA trending • Review and entry of data for Watertrax • Review and analysis of filter effluent turbidity • This is documented within EA-ADMIN-2000 Section 4.0 procedure • The above is completed every 24 hours The OIC also creates Work Orders for equipment that needs attention / repairs. * Based on information provided by the owner/operator, it was not likely that contaminants entering the floor drains would have come in contact with the source water or treated water. The floor drains located in the water treatment plant presently lead to the plant drain that discharges directly to Lake Erie and to the onsite septic system. Once the residue management facility (RMF) is completed, most of the wastewater will be treated prior to being discharged to the natural environment. * Measures were taken to ensure that pesticides were not applied, stored, or mixed in the immediate vicinity of source(s), treatment, and storage facilities. The Operating Authority indicated that pesticides are not used or stored in or around water related facilities. TREATMENT PROCESS MONITORING * Primary disinfection chlorine monitoring was being conducted at a location approved by Permit, Licence or Approval issued under Part V of the SDWA, or at/near a location where the intended CT had just been achieved. The chlorine monitoring at the treatment plant is conducted after the treated water has passed through the filters, UV disinfection units and clear well and reservoir. At this point, it is understood that primary disinfection has taken place as long as the minimum chlorine residual identified in the CT calculation has been met. A free chlorine analyzer is used for this purpose at Station 6 (final treated water). Details of how primary disinfection is achieved at the treatment plant is contained in the Operation and Maintenance Manual. The operators also use a CT calculator and chart to determine if CT has been achieved for primary disinfection. * Operators were aware of the operational criteria necessary to achieve primary disinfection within the drinking water system. The Operating Authority indicated that operators receive training concerning the disinfection requirements for the surface water source. This includes information on chemically assisted filtration, disinfection with chlorine gas and UV, the use of tables and spreadsheets to determine that the required CT has been met. Details of how primary disinfection is achieved at the treatment plant is contained in the Operations and Maintenance Manual. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 11 of 24 Ministry of the Environment and Climate Change Inspection Report TREATMENT PROCESS MONITORING * Continuous monitoring of each filter effluent line was being performed for turbidity. Each filter effluent line has a functioning continuous turbidity analyzer which operates at all times when water is being supplied / produced. Each filter must meet the performance criterion for filtered water turbidity of less than or equal to 0.3 NTU in 95% of the measurements each month. The Operating Authority uses SCADA data to determine if the monthly turbidity average meets this requirement. During this inspection period, each of the four filters met the requirement for turbidity. The Operating Authority has a contractual requirement with the Owner to meet 0.1 NTU in 95% of the measurements each month. * The secondary disinfectant residual was measured as required for the distribution system. Secondary disinfection is measured in the distribution system by operators on a regular basis. Several chlorine residual samples are taken each week to ensure that secondary disinfection is maintained throughout the distribution system. The SCADA system also monitors the chlorine residual in the distribution system continuously (EMPS valve house). SCADA records are reviewed by an operator on a daily basis. * Records confirmed that the maximum free chlorine residual in the distribution system was less than 4.0 mg/L or that the combined chlorine residual was less than 3.0 mg/L. * Operators were examining continuous monitoring test results and they were examining the results within 72 hours of the test. Documentation provided at the time of inspection (logbooks), indicate that SCADA data was reviewed within the prescribed 72 hour period. Typically, the operator reviews the trending / data on a daily basis and records in the logbook that this task was performed. * Samples for chlorine residual analysis were tested using an acceptable portable device. The operators use a Hach colorimeter to test the chlorine residual concentrations in the distribution system. This device is also used to check the calibration of the continuous chlorine analyzers. * All continuous monitoring equipment utilized for sampling and testing required by O. Reg. 170/03, or approval or order, were equipped with alarms or shut-off mechanisms that satisfied the standards described in Schedule 6. There are several components (chlorine, turbidity and fluoride analyzers, UV disinfection units, flow checkers) that are linked to the SCADA system and these components have the ability to trigger an alarm to alert operators and shut down the water system to prevent improperly disinfected water or water quality outside predetermined set points from entering the distribution system. * Continuous monitoring equipment that was being utilized to fulfill O. Reg. 170/03 requirements was performing tests for the parameters with at least the minimum frequency specified in the Table in Schedule 6 of O. Reg. 170/03 and recording data with the prescribed format. The process analyzers continuously monitor the chlorine residual and turbidity in the treatment plant and the SCADA system captures the data. There is also information on pH, temperature and other parameters. Since more than one data point is captured every five minutes, the data provided included a minimum, maximum and average for each five minutes of every day for each parameter. * The owner and operating authority ensured that the primary disinfection equipment had a recording device that continuously recorded the performance of the disinfection equipment. The UV disinfection system is monitored continuously by the SCADA system when the system is in operation for the required UV dose. If the UV system malfunctions or does not produce the required UV dose, the system will generate an alarm. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 12 of 24 Ministry of the Environment and Climate Change Inspection Report TREATMENT PROCESS MONITORING * All continuous analysers were calibrated, maintained, and operated, in accordance with the manufacturer's instructions or the regulation. The Operating Authority provided records of calibrations for the inspection period and they include logbook records, work orders and certificates of calibration. Operators calibrate the chlorine analyzers as per manufacturer specifications or as required during their daily checks and logbook records are maintained of these calibrations. An instrument technician performs monthly / quarterly calibration on instruments as per internal work orders. Also, a service technician performs maintenance on the laboratory and hand held analyzers on a yearly basis and a certificate of calibration is generated for each instrument. PROCESS WASTEWATER * The process wastewater and residual solids/sludges were being treated, handled and disposed of in accordance with the design requirements approved under the Permit and Licence or Approval issued under Part V of the SDWA. Presently, all sludge produced in the water treatment process is directed to the plant drain for direct discharge to Lake Erie. A new Residue Management Facility (RMF) is in the process of being commissioned and this facility will manage the filter backwash wastewater and plant process waste streams. The RMF will separate the process waste streams into effluent for lake discharge and solids for disposal to a landfill. DISTRIBUTION SYSTEM * The owner had up-to-date documents describing the distribution components as required. Updates for the distribution system will be performed regarding the asbestos pipe replacement project and a Form 1 has been submitted by the Owner. * There is a backflow prevention program, policy and/or bylaw in place. Documents were provided that indicates that the Operating Authority conducts yearly checks on all backflow prevention devices in all water related facilities. * The owner had a program or maintained a schedule for routine cleanout, inspection and maintenance of reservoirs and elevated storage tanks within the distribution system. The Operating Authority indicated that in-ground reservoirs are inspected and cleaned every 5 to 10 years. The EMPS reservoirs were inspected in June 2013 with a report on file of the findings. The treatment plant reservoir and clearwell were inspected in June 2013 with a report on file of the findings. * Existing parts of the distribution system that were taken out of service for inspection, repair or other activities that may lead to contamination, and all new parts of the distribution system that came in contact with drinking water, were not disinfected in accordance with Schedule B, Condition 2.3 of the Drinking Water Works Permit. The Owner and Operating Authority are required to follow procedures for the disinfection of water system components as required by the current DWWP, section 2.3. For this inspection review, documents were requested and provided from the Operating Authority for work performed in the water treatment plant and the distribution system. Tasks included valve replacements, filter maintenance, service water line replacement, watermain replacement and other minor maintenance items. There was a section of watermain replaced and the work involved the replacement of a section of asbestos cement (AC) watermain. For this watermain installation, the Owner provided bacteriological sample results and documentation regarding the disinfection procedure used that included log records for all work performed. The Operating Authority had an Standard Operating Procedure (SOP) for the project. Records reviewed included record of disinfection, record of sampling, record of hydrostatic pressure test, record of testing backflow prevention devices, Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 13 of 24 Ministry of the Environment and Climate Change Inspection Report DISTRIBUTION SYSTEM consent letter from the MOE for discharge of water, and field notes. The AWWA C651-05 disinfection procedure requires the chlorination of the watermain for a 24 hour period and the chlorine residual is to be tested at the beginning of the disinfection procedure and at the end. There is a minimum chlorine residual to be met at the beginning and end of the 24 hour disinfection process. Log records provided indicate that the chlorine residual at the start of the disinfection process was greater than 50.0 mg/L of free chlorine and it was measured using test strips. The chlorine residual was not measured at the end of the 24 hour period and the chlorine residual was tested 3 days later with a chlorine residual of 8.8 mg/L. The minimum chlorine residual required at the end of the 24 hour disinfection process is 10.0 mg/L. All other items were in compliance with the disinfection procedure. * Records confirmed that disinfectant residuals were routinely checked at the extremities and "dead ends" of the distribution system. There is a chlorine analyzer at the EMPS monitoring the chlorine residual in the distribution system. * A program was in place for inspecting and exercising valves. The Operating Authority has a maintenance schedule for all components at the treatment plant and in the distribution system. Documents indicate that gate valves are exercised on a regular basis by operators. * There was a program in place for inspecting and operating hydrants. The Operating Authority indicated that there are 3 hydrants on site at the water treatment plant and 3 hydrants on site at the EMPS. * There was a by-law or policy in place limiting access to hydrants. The Owner indicated that there is a policy for the use of fire hydrants and it is restricted to emergency use only. * The owner has undertaken efforts to identify, quantify and reduce sources of apparent water loss. The Owner and Operating Authority are undertaking efforts to identify leaks in the water system through tracking flows in the water treatment plant and identifying leak in chambers along the transmission main. * The distribution system pressure was monitored to alert the operator of conditions which may have lead to loss of pressure below the value under which the system is designed to operate. The SCADA system monitors distribution system pressure from the water treatment plant to the EMPS. Operators monitor parameters such as chlorine residual, pressure and flow at all times from the control room at the water treatment plant. There are a number of pressure transmitters located at different points in the system. * Based on the records available the owner was able to maintain proper pressures in the distribution system. Records reviewed for this inspection period include SCADA records and consumer complaints. There were no complaints of low pressure from the receiving municipalities. There were scheduled maintenance events that affected pressure in the distribution system and there were no watermain breaks during the course of this inspection period. * The donor had provided an Annual Report to the receiver stand alone distribution system(s) connected to this system. The Elgin Area Primary Water Supply System provides a copy of their Annual Report to all water systems that receive water. The Annual Report is sent by email to all receiver systems. The Annual Report can also be found on the municipal web site. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 14 of 24 Ministry of the Environment and Climate Change Inspection Report OPERATIONS MANUALS * Operators and maintenance personnel had ready access to operations and maintenance manuals. The Operations and Maintenance Manual is available to all operators at the Elgin Water Treatment Plant in the control room. * The operations and maintenance manuals contained plans, drawings and process descriptions sufficient for the safe and efficient operation of the system. The Operation and Maintenance Manual for the Elgin Area Primary Water Supply System is dated May 31, 2010. A copy of this manual can be found in the control room at the water treatment plant. The manual was updated for the new 900 mm primary transmission main in October 2012. This section of the manual contains drawings, equipment specifications, overview of the system, specific operational and maintenance sections. The manual was updated for the pH adjustment system, including both the CO2 and sodium hydroxide systems in February 2013. This section of the manual contains drawings, equipment specifications, overview of the system, specific operational and maintenance sections. The manual will need to be updated to include details of the RMF facility. * The operations and maintenance manuals did meet the requirements of the Permit and Licence or Approval issued under Part V of the SDWA. The Elgin Area Primary Water Supply System Operations Manual meets the requirements stipulated in the current Municipal Drinking Water Licence, section 16.0. LOGBOOKS * Logs for the drinking water subsystem(s) contained the required information. Information for the drinking water system is contained in logbooks and logsheets. Log entries include information relating to operators (OIC and ORO), time of activities, sampling, calibrations, process adjustments, treatment chemicals, source, data records, alarm responses and maintenance procedures. * Logbook entries were made in chronological order. * The record system allowed the reader to unambiguously identify the person who made the logbook entry. * Entries in the logbook were made only by appropriate and authorized personnel. Only certified operators made logbook and logsheet entries. * Records or other record keeping mechanisms confirmed that operational testing not performed by continuous monitoring equipment was being done by a certified operator, water quality analyst, or person who suffices the requirements of O. Reg. 170/03 7-5. Only certified operators perform drinking water tests in the drinking water system. * For every required operational test and every required sample, a record was made of the date, time, location, name of the person conducting the test and result of the test. A review of Chain of Custody forms and Certificates of Analysis related to regulated water samples indicate that the required information is being recorded by operators. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 15 of 24 Ministry of the Environment and Climate Change Inspection Report LOGBOOKS * The operator-in-charge ensured that records were maintained of all adjustments made to the processes within his or her responsibility. The operators-in-charge (OIC) input data into logbooks and logsheets concerning observations, adjustments and maintenance performed on the drinking water system. * Logs or other record keeping mechanisms were available for at least five (5) years. The Operating Authority indicated that records are kept for an extended period of time. CONTINGENCY/EMERGENCY PLANNING * Spill containment was provided for process chemicals and/or standby power generator fuel. There are flood alarms in containment systems for water treatment chemical. All water treatment chemicals and fuels systems have secondary containment. There is continuous monitoring of the inground fuel tank at the water treatment plant and there is a pressure monitor for the above ground fuel tank at the EMPS and both tanks are alarmed to notify an operator. * Clean-up equipment and materials were in place for the clean up of spills. There are a number of specific spill kits located throughout the water treatment plant. The spill kits are checked on a regular basis. * Standby power generators were tested under normal load conditions. There are generators at the Elgin Water Treatment Plant and at the EMPS and these generators are tested under load on a monthly basis by operators. Log records are kept of this maintenance activity. SECURITY * All storage facilities were completely covered and secure. There are water storage facilities at the water treatment plant and in the distribution system and they consist of subsurface reservoirs. During the physical inspection, reservoir hatches were inspected and they appeared to be properly sealed to prevent contamination and alarmed to prevent intrusion. The Operating Authority indicated that operators perform weekly security checks and hatches and seals are checked annually. * Air vents and overflows associated with reservoirs and elevated storage structures were equipped with screens. During the physical inspection, air vents associated with the subsurface reservoirs were checked and they were equipped with screens. The Operating Authority has indicated that the air vent screens are checked annually. * The owner had provided security measures to protect components of the drinking-water system. At the time of inspection, the EAPWSS facilities were securely locked. Entrance doors at all the buildings have intrusion alarms which are monitored via the SCADA system at the main plant. Security measures also include lockable access gates and "No Trespassing" signs. Operators typically visit the remote facilities on a regular basis in order to ensure that the system integrity has not been compromised. The main treatment facility has operational staff working 24 hours per day and is monitored by a camera surveillance system. CONSUMER RELATIONS Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 16 of 24 Ministry of the Environment and Climate Change Inspection Report CONSUMER RELATIONS * Water conservation was being practiced by the owner or operating authority. The Elgin Area Primary Water Supply System Water Conservation Measures states that "water use within the Elgin Area Water Treatment Plant is monitored monthly. Water loss is calculated each month by comparing the volumes of raw water entering the plant, treated water leaving the plant, process water used within the plant (eg. backwash water, service water) and billed volume to customers. The volume of unaccounted for water is tracked every month in order to monitor the effectiveness of implementing water efficient processes and practices. Process lost water and non-revenue water are two of the Key Performance Indicators (KPIs) identified for the EAPWSS. These KPIs are monitored and reported to the Elgin Water Board on a quarterly basis." * Required documents were available free-of-charge during normal business hours at a location accessible to the public. Information related to water quality is available at the Elgin Water Treatment Plant during normal business hours. Information can also be found on the municipal web site. * The owner did take effective steps to advise users of the water system of the availability of Annual Reports, including posting a copy on a web site, if applicable. The Operating Authority indicated that it is the responsibility of each receiving municipality to advise consumers of the availability of Annual reports. CERTIFICATION AND TRAINING * The overall responsible operator had been designated for each subsystem. The Elgin Area Primary Water Supply System is classed as a Water Treatment Subsystem Class 4 and a Water Distribution Subsystem Class 3. At the time of inspection, the designated (and backup) ORO possessed an operator certificate that was equal or greater than the classification level of the treatment plant and distribution system. * Operators in charge had been designated for all subsystems which comprised the drinkingwater system. The Owner and Operating Authority must ensure that one or more operators are designated as operator-in-charge (OIC) for each day that the facility is in operation. An OIC can be any operator with an applicable certificate to the type of operated subsystem. An operator-in-training (OIT) cannot be designated as an OIC. Any log entries made by the OIT must be approved by the OIC and clearly documented in the log at the time of entry. The Operating Authority indicated that there are a number of operators that can act as OIC. * All operators possessed the required certification. All operators working on the Elgin Area Primary Water Supply System have the required certification for this type of water system. * Only certified operators made adjustments to the treatment equipment. The Operating Authority indicated that at the Elgin Water treatment Plant, only certified operators make adjustments to the various treatment equipment. * Operator certificates or water quality analyst certificates were displayed in a conspicuous location at the workplace or at the premises from which the subsystem was managed. Operator certificates are displayed at the Elgin Water Treatment Plant. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 17 of 24 Ministry of the Environment and Climate Change Inspection Report CERTIFICATION AND TRAINING * The classification certificates of the subsystems were conspicuously displayed at the workplace or at premises from which the subsystem was managed. Plant and distribution system classification certificates are displayed at the Elgin Water Treatment Plant. * An adequately licenced operator was designated to act in place of the overall responsible operator when the overall responsible operator was unable to act. During absences, the ORO assigns a back-up ORO to oversee the drinking water system and these operators have the appropriate certificates to act as ORO. * The owner/operating authority was aware of the operator training and record keeping requirements, and they were taking reasonable steps to ensure that all operators receive the required training. The Operating Authority is aware of the operator training requirements and a record is kept for each operator's training activities. WATER QUALITY MONITORING * All microbiological water quality monitoring requirements for raw water samples were being met. Raw water samples are being taken from a pre-determined site and analyzed on a weekly basis. On average, there are 2 raw bacteriological samples taken at the water treatment plant every week. The Operating Authority must ensure that the procedure for taking raw bacteriological samples is followed so that chlorine is not present in the raw sample. * All microbiological water quality monitoring requirements for distribution samples were being met. Distribution water samples are being taken from pre-determined sites and analyzed on a weekly basis. On average, there are 3 bacteriological samples taken each week. It was also identified that several bacteriological samples that were delivered to the laboratory were above the recommended temperature range of 4.0 to 10.0 degrees Celsius. It is recommended that the Operating Authority review its sample handling and shipping procedures for bacteriological samples. * All microbiological water quality monitoring requirements for treated samples were being met. Treated water samples are being taken from the water treatment plant and analyzed on a weekly basis. On average, there are 7 bacteriological samples taken each week. * All inorganic water quality monitoring requirements prescribed by legislation were conducted within the required frequency. The requirement for taking inorganic sampling for a surface water source is once yearly. The Operating Authority conducts inorganic sampling twice a year. Inorganic sampling was undertaken on August 05, 2014 and January 13, 2015. All sample results show that the treated water is within acceptable limits for the parameters listed in Schedule 23 of O. Reg. 170/03. * All organic water quality monitoring requirements prescribed by legislation were conducted within the required frequency. The requirement for taking organic sampling for a surface water source is once yearly. The Operating Authority conducts organic sampling twice a year. The latest organic sampling was undertaken on August 05, 2014 and January 13, 2015. All sample results show that the treated water is within acceptable limits for the parameters listed in Schedule 24 of O. Reg. 170/03. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 18 of 24 Ministry of the Environment and Climate Change Inspection Report WATER QUALITY MONITORING * All trihalomethanes water quality monitoring requirements prescribed by legislation were conducted within the required frequency. Trihalomethane sampling is undertaken on treated water on a quarterly basis. All sample results for this inspection period show that the treated water is within acceptable limits. * Trihalomethane samples were being collected from a point in the distribution system or connected plumbing system that was likely to have an elevated potential for the formation of trihalomethanes. Trihalomethane samples are being taken at or near an end point in the distribution system. * All nitrate/nitrite water quality monitoring requirements prescribed by legislation were conducted within the required frequency for the DWS. Nitrate and nitrite sampling is undertaken on treated water on a quarterly basis. All sample results for this inspection period show that the treated water is within acceptable limits. * All sodium water quality monitoring requirements prescribed by legislation were conducted within the required frequency. In accordance with O. Reg. 170/03, Schedule 13-8, the Owner / Operating Authority is required to sample and test for sodium on the treated water every sixty (60) months. The Owner has indicated that the EAPWSS has increased sodium sampling to quarterly in order to better understand the seasonal variability of the naturally occurring sodium in the raw lake water. The most recent (April 09, 2015) sodium results are as follows: raw water - 10.1 mg/L, plant pre NaOH - 10.5 mg/L, plant post NaOH - 16.9, primary surge tank - 16.6 mg/L, and EMPS valve house - 18.1 mg/L. * The required daily samples were being taken at the end of the fluoridation process. The Elgin Area Primary Water Supply System adds fluoride to the treated water. The Operating Authority monitors the continuous on-line fluoride analyzer for fluoride residual and this data is reviewed daily by operators. At the time of inspection, the fluoride monitoring was being conducted by the SCADA system and it had an active alarm system. In addition, the Operating Authority takes two grab samples per day at the end of the fluoridation process and tests for fluoride. This information is captured on the operator's Daily Lab sheet. * The owner ensured that water samples were taken at the prescribed location. Raw, treated and distribution water samples are being taken from the appropriate locations. * The owner was conducting sampling beyond the minimum legislative requirements. The Operating Authority is undertaking a number of additional samples as part of contractual obligations with the Owner and also taking part of the Drinking Water Surveillance Program with the MOECC. There Operating Authority is taking additional bacteriological, chemical, lead, THM, sodium, fluoride, inorganic and organic sampling. * Records confirmed that chlorine residual tests were being conducted at the same time and at the same location that microbiological samples were obtained. All pertinent information related to bacteriological sampling is included on the Chain of Custody form. * The drinking water system owner had submitted written notices to the Director that identified the laboratories that were conducting tests for parameters required by legislation, Order Certificate of Approval (OWRA) or a Permit, Licence or Approval issued under Part V of the SDWA. The Operating Authority has contracted the services of SGS Environmental Limited to analyse drinking water samples. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 19 of 24 Ministry of the Environment and Climate Change Inspection Report WATER QUALITY MONITORING * Based on information provided by the owner/operator, samples were being taken and handled in accordance with instructions provided by the drinking-water system's laboratories. During the review of documents, it was identified that several bacteriological samples that were delivered to the laboratory were above the recommended temperature of 4.0 to 10.0 degrees Celsius. There is a SOP in the Operations Manual that deals with the collection and handling of drinking water samples. * The owner indicated that the required records are kept and will be kept for the required time period. The Operating Authority indicated that records related to the operation of the drinking water system are kept for an extended period of time. WATER QUALITY ASSESSMENT * The audit samples collected by the inspector met the applicable Ontario Drinking Water Quality Standards and/or the aesthetic objectives or operation guidelines. The results of the audit sampling are summarized as follows: There were chemical samples taken from the treated water at the at the Elgin Water Treatment Plant laboratory. There were no exceedances for the chemical parameters sampled at the water treatment plant. * Records show that water sample results taken during the review period met the Ontario Drinking Water Quality Standards (O. Reg. 169/03), with the following exceptions: During the course of this inspection period, the Operating Authority took bacteriological samples on a weekly basis, nitrite, nitrate, and trihalomethane samples on a quarterly basis. Schedule 23 and 24 samples (organic, inorganic) were taken in August 2014 and January 2015. As mentioned previously, additional samples were taken by the Operating Authority. There was an adverse water quality incident (AWQI) for fluoride that was reported by the Operating Authority. The exceedance lasted 1.5 minutes and the maximum concentration was 1.558 mg/L (reportable limit 1.5 mg/L). All drinking water sample results except fluoride as noted met the Ontario Drinking Water Quality Standards. REPORTING & CORRECTIVE ACTIONS * Corrective actions (as per Schedule 17) had been taken to address adverse conditions, including any other steps that were directed by the Medical Officer of Health. The Operating Authority reported an exceedance for fluoride at the water treatment plant and took corrective actions by restoring the proper level of fluoride in the drinking water. * All required notifications of adverse water quality incidents were immediately provided as per O. Reg. 170/03 16-6. The Operating Authority provided verbal notifications to the proper authorities (SAC, MOH) the same day the Operating Authority detected the adverse fluoride result. * All required written notices of adverse water quality incidents were provided as per O. Reg. 170/03 16-7. The Operating Authority provided written notifications to the proper authorities within 24 hours of the adverse fluoride result. * In instances where written notice of issue resolution was required by regulation, the notice was provided as per O. Reg. 170/03 16-9. The Notice of Resolution was provided by the Operating Authority shortly after the fluoride issue was resolved and the fluoride in the drinking water was returned to an acceptable level. The notice outlined the corrective actions taken by the Operating Authority. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 20 of 24 Ministry of the Environment and Climate Change Inspection Report REPORTING & CORRECTIVE ACTIONS * Where required continuous monitoring equipment used for the monitoring of chlorine residual and/or turbidity triggered an alarm or an automatic shut-off, a qualified person responded in a timely manner and took appropriate actions. Chlorine and turbidity are monitored by the SCADA system in the water treatment plant and in the distribution system. When these processes reach a set point or value, the SCADA system generates an alarm to notify operators who are on duty 24 hours a day. The Operating Authority indicated that operators acknowledge alarms but the type of response will depend on the alarm situation. Details of alarms responses are written in the facility logbook by operators. * When the primary disinfection equipment, other than that used for chlorination or chloramination, has failed causing an alarm to sound or an automatic shut-off to occur, a certified operator responded in a timely manner and took appropriate actions. UV disinfection is monitored by the SCADA system in the water treatment plant. When this process reaches a set point or value, the SCADA system generates an alarm to notify operators who are on duty 24 hours a day. The Operating Authority indicated that operators acknowledge alarms but the type of response will depend on the alarm situation. Details of alarms responses are written in the facility logbook by operators. * The Annual Report containing the required information was prepared by February 28th of the following year. The Owner indicated that copies of the Annual Report were emailed and faxed to the municipal water managers on February 13, 2015. The report is posted online for the public at: http://www.watersupply.london.ca/Annual_Reports/2014/2014_ELGIN_Annual_Report_FINAL.pdf * Summary Reports for municipal council were completed on time, included the required content, and were distributed in accordance with the regulatory requirements. The Owner indicated that the Summary Report was e-mailed to all municipal water managers and Elgin Board members on March 20, 2015 and hard copies were mailed out to municipal offices on March 24, 2015. The Summary Report is posted online for the public at: http://www.watersupply.london.ca/Compliance_Reports/2014/2014_Elgin_Compliance_Report_FIN AL.pdf * All changes to the system registration information were provided within ten (10) days of the change. All information in the DWIS profile for the water system appears to be up-to-date. * The owner had evidence that all required notifications to all legal owners associated with the Drinking Water System had been made during the inspection period. The Owner indicated that several Board Members attended a workshop on the Standard of Care and an information session was provided by Regional Water Supply. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 21 of 24 Ministry of the Environment and Climate Change Inspection Report NON-COMPLIANCE WITH REGULATORY REQUIREMENTS AND ACTIONS REQUIRED This section provides a summary of all non-compliance with regulatory requirements identified during the inspection period, as well as actions required to address these issues. Further details pertaining to these items can be found in the body of the inspection report. 1. Existing parts of the distribution system that were taken out of service for inspection, repair or other activities that may lead to contamination, and all new parts of the distribution system that came in contact with drinking water, were not disinfected in accordance with Schedule B, Condition 2.3 of the Drinking Water Works Permit. The Owner and Operating Authority are required to follow procedures for the disinfection of water system components as required by the current DWWP, section 2.3. For this inspection review, documents were requested and provided from the Operating Authority for work performed in the water treatment plant and the distribution system. Tasks included valve replacements, filter maintenance, service water line replacement, watermain replacement and other minor maintenance items. There was a section of watermain replaced and the work involved the replacement of a section of asbestos cement (AC) watermain. For this watermain installation, the Owner did provide bacteriological sample results and documentation regarding the disinfection procedure used that included log records for all work performed. The Operating Authority had an Standard Operating Procedure (SOP) for the project. Records reviewed included record of disinfection, record of sampling, record of hydrostatic pressure test, record of testing backflow prevention devices, consent letter from the MOE for discharge of water, and field notes. The AWWA C651-05 disinfection procedure requires the chlorination of the watermain for a 24 hour period and the chlorine residual is to be tested at the beginning of the disinfection procedure and at the end. There is a minimum chlorine residual to be met at the beginning and end of the 24 hour disinfection process. Log records provided indicate that the chlorine residual at the start of the disinfection process was greater than 50.0 mg/L of free chlorine and it was measured using test strips. The chlorine residual was not measured at the end of the 24 hour period and the chlorine residual was tested 3 days later with a chlorine residual of 8.8 mg/L. The minimum chlorine residual required at the end of the 24 hour disinfection process is 10.0 mg/L. All other items were in compliance with the disinfection procedure. Action(s) Required: The Owner and Operating Authority shall ensure that the AWWA disinfection procedures outlined in the current Drinking Water Works Permit, Schedule B, section 2.0, subsection 2.3 are undertaken as required for water system components. In particular, the disinfection process shall be followed as outlined in AWWA Standard C61-05 - Disinfecting Water Mains. Compliance with this requirement shall be verified during the next physical inspection. Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 22 of 24 Ministry of the Environment and Climate Change Inspection Report SUMMARY OF RECOMMENDATIONS AND BEST PRACTICE ISSUES This section provides a summary of all recommendations and best practice issues identified during the inspection period. Details pertaining to these items can be found in the body of the inspection report. In the interest of continuous improvement in the interim, it is recommended that owners and operators develop an awareness of the following issues and consider measures to address them. Not Applicable Report Generated for plantero on 18/08/2015 (dd/mm/yyyy) Site #: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM Date of Inspection: 24/06/2015 (dd/mm/yyyy) Page 23 of 24 Ministry of the Environment and Climate Change Drinking Water System Inspection Report Appendix A Key Reference and Guidance Material for Drinking Water Systems March 2015 Key Reference and Guidance Material for Municipal Residential Drinking Water Systems Many useful materials are available to help you operate your drinking water system. Below is a list of key materials owners and operators of municipal residential drinking water systems frequently use. To access these materials online click on their titles in the table below or use your web browser to search for their titles. Contact the Public Information Centre if you need assistance or have questions at 1-800-565-4923/416-325-4000 or [email protected]. For more information on Ontario’s drinking water visit www.ontario.ca/drinkingwater and email [email protected] to subscribe to drinking water news. PUBLICATION TITLE PUBLICATION NUMBER Taking Care of Your Drinking Water: A Guide for Members of Municipal Councils 7889e01 FORMS: Drinking Water System Profile Information, Laboratory Services Notification, Adverse Test Result Notification Form 7419e, 5387e, 4444e Procedure for Disinfection of Drinking Water in Ontario 4448e01 Strategies for Minimizing the Disinfection Products Trihalomethanes and Haloacetic Acids 7152e Total Trihalomethane (TTHM) Reporting Requirements Technical Bulletin (February 2011) 8215e Filtration Processes Technical Bulletin 7467 Ultraviolet Disinfection Technical Bulletin 7685 Guide for Applying for Drinking Water Works Permit Amendments, Licence Amendments, Licence Renewals and New System Applications 7014e01 Certification Guide for Operators and Water Quality Analysts Guide to Drinking Water Operator Training Requirements 9802e Taking Samples for the Community Lead Testing Program 6560e01 Community Sampling and Testing for Lead: Standard and Reduced Sampling and Eligibility 7423e for Exemption Guide: Requesting Regulatory Relief from Lead Sampling Requirements 6610 Drinking Water System Contact List 7128e Technical Support Document for Ontario Drinking Water Quality Standards 4449e01 ontario.ca/drinkingwater PIBS 8990b01 Mars 2015 Principaux guides et documents de référence sur les réseaux résidentiels municipaux d’eau potable De nombreux documents utiles peuvent vous aider à exploiter votre réseau d’eau potable. Vous trouverez ci-après une liste de documents que les propriétaires et exploitants de réseaux résidentiels municipaux d’eau potable utilisent fréquemment. Pour accéder à ces documents en ligne, cliquez sur leur titre dans le tableau ci-dessous ou faites une recherche à l’aide de votre navigateur Web. Communiquez avec le Centre d’information au public au 1 800 565-4923 ou au 416 325-4000, ou encore à [email protected] si vous avez des questions ou besoin d’aide. Pour plus de renseignements sur l’eau potable en Ontario, consultez le site www.ontario.ca/ eaupotable ou envoyez un courriel à [email protected] pour suivre l’information sur l’eau potable. TITRE DE LA PUBLICATION NUMÉRO DE PUBLICATION Prendre soin de votre eau potable – Un guide destiné aux membres des conseils municipaux 7889f01 Renseignements sur le profil du réseau d’eau potable, Avis de demande de services de laboratoire, 7419f, 5387f, 4444f Formulaire de communication de résultats d’analyse insatisfaisants et du règlement des problèmes Marche à suivre pour désinfecter l’eau potable en Ontario 4448f01 Strategies for Minimizing the Disinfection Products Thrihalomethanes and Haloacetic Acids (en anglais seulement) 7152e Total Trihalomethane (TTHM) Reporting Requirements: Technical Bulletin (février 2011) (en anglais seulement) 8215e Filtration Processes Technical Bulletin (en anglais seulement) 7467 Ultraviolet Disinfection Technical Bulletin (en anglais seulement) 7685 Guide de présentation d’une demande de modification du permis d’aménagement de station de production d’eau potable, de modification du permis de réseau municipal d’eau potable, de 7014f01 renouvellement du permis de réseau municipal d’eau potable et de permis pour un nouveau réseau Guide sur l’accréditation des exploitants de réseaux d’eau potable et des analystes de la qualité de l’eau de réseaux d’eau potable Guide sur les exigences relatives à la formation des exploitants de réseaux d’eau potable 9802f Prélèvement d’échantillons dans le cadre du programme d’analyse de la teneur en plomb de l’eau dans les collectivités 6560f01 Échantillonnage et analyse du plomb dans les collectivités : échantillonnage normalisé ou réduit et admissibilité à l’exemption 7423f Guide: Requesting Regulatory Relief from Lead Sampling Requirements (en anglais seulement) 6610 Liste des personnes-ressources du réseau d’eau potable 7128f Document d’aide technique pour les normes, directives et objectifs associés à la qualité de l’eau potable en Ontario 4449f01 ontario.ca/eaupotable PIBS 8990b01 Ministry of the Environment and Climate Change Drinking Water System Inspection Report Appendix B MOECC Audit Sample Results Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Program Code 130074301 Program: Study: Project: Activity: Organization: **** FINAL **** MOE OPERATIONS DIVISION WATER, COMMUNAL SOUTHWESTERN REG. - LONDON DIS WTP MUNIC INSPECT/ADVERS NOTIF LONDON DISTRICT OFFICE (SWIP) Org. Id: 4350 Mail this copy to : PLANTE, ROLAND MOE - SAFE DRINKING WATER BRANCH 3232 WHITE OAK ROAD, 3RD FLOOR LONDON,ONT N6E 1L8 Final reports to : PLANTE, ROLAND Approved for release by : Telephone : 416-235-5863 Telephone : 416-235-5850 Inquiries to : TERESA SWITZER PETER DROUIN LOGIN DESCRIPTION: 210000871 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM PLANTE,ROLAND 519-873-5022 The results relate only to items tested. To provide customer service feedback on this report and/or other services provided by LaSB, please contact the LaSB HelpDesk at 416-235-6030 or the Customer Service Manager at 416-235-5831 This report contains confidential information intended only for the person(s) to whom it is addressed. Any unauthorized disclosure, copying, other distribution of this report, or taking any action on its content is strictly prohibited. If you have received this report in error, please contact the LaSB HelpDesk at 416-235-6030 or the Customer Service Manager at 416-235-5831 Page 1 of 10 Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Login: Field Id RPJUNE2401 Station ID 2100008717405 Sample Location Description TREATED Sample ID C220787-0001 Sample Comment Description MOE*LIMS Products Requested: WD E3060B HG3060 WD E3172A F3172 WD E3364A DISNUT3364 WD E3473 MET3473 WD E3501 CAPH3501 UTM: Zone Easting Northing 230 486735 4724625 Collection Method GPS WD WD WD WD WD E3119A E3196A E3400A E3480 E3502 Sampling Date Time 24 JUN 2015 13:15 WD WD WD WD WD CPA3119 IBC3196 OCS3400 PAH3480 OPS3502 Accuracy Map Datum (metres) NAD83 11-20M Page 2 of 10 Zone 5 E3144B E3274A E3435 E3500 E3503 **** FINAL **** Sampler Information VOL3144 LIC3274 TRI3435 GLY3500 QUAT3503 Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Listid Parmname 3060L1 Mercury 3119L1 2,4-dichlorophenol 2,4,6-trichlorophenol 2,4,5-trichlorophenol Dicamba 2,3,4-trichlorophenol 2,3,4,6-tetrachlorophenol MCPP,2-4Cl2MePhenoxy-PropAcid MCPA,4Cl2MePhenoxy-AceticAcid 2,4-D-propionic acid Bromoxynil 2,4-D 2,3,4,5-tetrachlorophenol Pentachlorophenol Silvex MCPB,4Cl2MePhenoxy-ButyricAcid 2,4,5-T 2,4-DB Dinoseb Picloram Diclofop-methyl 3144L1 Chloroethene 1,1-dichloroethene Dichloromethane Tert-butyl methyl ether trans-1,2-dichloroethene Diisopropylether 1,1-dichloroethane cis-1,2-dichloroethene Chloroform 1,1,1-trichloroethane Carbon tetrachloride 1,2-dichloroethane Benzene Trichloroethene 1,2-dichloropropane Bromodichloromethane Dichloroacetonitrile Value .02 .1 .05 .05 .05 .05 .05 .05 .05 .05 .05 .05 .05 .05 .05 .1 .05 .05 .05 .05 .05 .05 .05 .2 .05 .05 .05 .05 .05 6.1 .05 .2 .05 .05 .05 .05 3.4 0.5 Units ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L Qual Rmk1 Rmk2 <=W <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <T Page 3 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Parmname 3144L1 cis-1,3-dichloropropene Toluene trans-1,3-dichloropropene 1,1,2-trichloroethane Tetrachloroethene Dibromochloromethane 1,2-dibromoethane Chlorobenzene Ethylbenzene m- and p-xylene o-xylene Styrene Bromoform 1,1,2,2-tetrachloroethane 1,3-dichlorobenzene 1,4-dichlorobenzene 1,2-dichlorobenzene Trihalomethanes; total 3172L3 Fluoride 3364L1 Nitrogen; ammonia+ammonium Nitrogen; nitrite Nitrogen; nitrate+nitrite Phosphorus; phosphate 3400L4 Hexachloroethane 1,3,5-trichlorobenzene 1,2,4-trichlorobenzene Hexachlorobutadiene 1,2,3-trichlorobenzene 2,4,5-trichlorotoluene 2,3,6-trichlorotoluene 1,2,3,5-tetrachlorobenzene 1,2,4,5-tetrachlorobenzene 2,6-dichlorobenzyl chloride 1,2,3,4-tetrachlorobenzene Pentachlorobenzene Hexachlorobenzene Heptachlor Heptachlor epoxide Value .05 .05 .05 .1 .05 2.0 .1 .05 .05 .05 .05 0.30 .5 .2 .05 .05 .05 11.5 0.37 0.014 .001 0.747 0.0109 1 5 5 1 5 5 5 2 1 10 1 1 1 1 2 Units ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L mg/L mg/L mg/L mg/L mg/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L Qual Rmk1 Rmk2 <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <T <=W <=W <=W <=W <=W <T <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W Page 4 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Parmname 3400L4 Heptachlor+Heptachlor Epoxide Aldrin Dieldrin Aldrin+Dieldrin Mirex a-BHC (hexachlorocyclohexane) Trifluralin g-BHC (hexachlorocyclohexane) a-Chlordane g-Chlordane Oxychlordane Chlordane; total pp-DDE op-DDT pp-DDT pp-DDD DDT; total Methoxychlor Endosulphan I Endrin Endosulphan II Endosulphan sulphate Octachlorostyrene Toxaphene PCB; total Hexachlorocyclopentadiene b-BHC (hexachlorocyclohexane) Pyrethrin 1 Piperonyl Butoxide Permethrin Pyrethrin 2 3435L1 Cyanazine Prometone Propazine Atrazine Metribuzin Prometryne Atratone Value 3 1 2 3 5 1 5 1 2 2 2 6 2 5 5 5 17 5 2 5 5 5 1 500 20 127. 2 100 100 100 100 100 50 50 50 100 20 50 Units ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L Qual <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W Rmk1 Rmk2 AQH AQH AQL <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W Page 5 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Parmname 3435L1 Ametryne Simazine Metolachlor Alachlor De-ethylated atrazine De-ethylated simazine Atrazine+de-alkylatedatrazine Butachlor Terbutryne 3473L1 Aluminum Antimony Arsenic Barium Beryllium Boron Cadmium Chromium Cobalt Copper Iron Lead Manganese Molybdenum Nickel Selenium Silver Strontium Thallium Titanium Uranium Vanadium Zinc 3480L1 Phenanthrene Anthracene Fluoranthene Pyrene Benzo(a)anthracene Chrysene Value 50 50 100 100 100 100 100 100 100 20.7 .8 .5 20.5 0 18.9 0 .1 .1 5.3 0 0 .1 1.1 .8 .2 0 152 0 .6 0 .2 1.5 10 10 10 10 20 10 Units ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ng/L ng/L ng/L ng/L ng/L ng/L Qual Rmk1 Rmk2 <=W <=W <=W <=W <=W <=W <=W <=W <=W +/-3.40 +/-0.18 +/-0.27 +/-3.30 +/-0.25 +/-3.50 +/-0.13 +/-0.34 +/-0.18 +/-0.60 +/-18.42 +/-0.16 +/-0.24 +/-0.15 +/-0.32 +/-0.50 +/-0.17 +/-15.00 +/-0.11 +/-0.25 +/-0.18 +/-0.23 +/-0.49 <=W <=W <=W <=W <=W <=W Page 6 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Parmname 3480L1 7,12-dimethylbenz(a)anthracene Benzo(b)fluoranthene Benzo(k)fluoranthene Benzo(e)pyrene Benzo(a)pyrene Perylene Indeno(1,2,3-c,d)pyrene Dibenzo(a,h)anthracene Benzo(g,h,i)perylene Naphthalene 2-methylnaphthalene 1-methylnaphthalene Acenaphthylene Acenaphthene Fluorene 3500L1 Glyphosate Aminomethylphosphonic acid Glufosinate 3501L1 Metoxuron Monuron Fluometuron Chlorotoluron Monolinuron Difenoxuron Metobromuron Siduron Linuron Chlorobromuron Neburon Diuron Aldicarb Propoxur Carbofuran Bendiocarb Carbaryl Propham Chlorpropham Barban Value 10 10 10 10 1 10 20 20 20 10 10 10 10 10 10 2 5 2 .5 .5 .5 .5 .5 .5 .5 .5 1 .5 1 .5 1 .5 .5 .5 .2 .5 1 5 Units ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ng/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L Qual Rmk1 Rmk2 <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <=W <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL Page 7 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 Field ID: Sample ID: MOE*LIMS ID: Station ID: Collect Date: Sample Location Description: RP-JUNE24-01 C220787-0001 2015WD25-00087 2100008717405 24 JUN 2015 TREATED Sample Comments Description: Parmname 3501L1 Eptam Diallate Butylate Triallate 3502L1 Dimethoate Mevinphos Dichlorvos Azinphos-methyl Methylparathion Malathion Parathion Diazinon Phorate Reldan Ronnel Terbufos Temephos Chlorpyrifos Ethion 3503L1 Paraquat Diquat Chlormequat Mepiquat Difenzoquat Cyperquat Value 1 1 1 1 .5 .2 1 .1 .5 1 .2 .5 .1 1 .5 .2 .1 .1 .5 .1 .1 .02 .02 .02 .05 Units ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L ug/L Qual Rmk1 Rmk2 <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <MDL <=W <=W <=W <=W <=W <=W Page 8 of 10 **** FINAL **** Login: Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN C220787 CODE DESCRIPTION <=W <T AQL NDID <MDL AQH NO MEASURABLE RESPONSE (ZERO): <REPORTED VALUE A MEASURABLE TRACE AMOUNT:INTERPRET WITH CAUTION RESULT BIASED LOW, QC OUT OF RANGE NO DATA: INSUFFICIENT DATA TO PERFORM CALC. LESS THAN METHOD DETECTION LIMIT RESULT BIASED HIGH, QC OUT OF RANGE **** FINAL **** TEXT COMMENT Product Completion Sample ID Matrix Method Product C220787-0001 WD E3060B HG3060 6314 07-JUL-15 C220787-0001 WD E3119A CPA3119 3340 16-JUL-15 C220787-0001 WD E3144B VOL3144 4410 16-JUL-15 C220787-0001 WD E3172A F3172 5216 02-JUL-15 C220787-0001 WD E3364A DISNUT3364 5313 02-JUL-15 C220787-0001 WD E3400A OCS3400 3340 15-JUL-15 C220787-0001 WD E3435 TRI3435 3340 05-AUG-15 C220787-0001 WD E3473 MET3473 6410 17-JUL-15 C220787-0001 WD E3480 PAH3480 3340 07-AUG-15 C220787-0001 WD E3500 GLY3500 3341 08-JUL-15 08-JUL-15 Analytical Department Completion Date C220787-0001 WD E3501 CAPH3501 3341 C220787-0001 WD E3502 OPS3502 3341 08-JUL-15 C220787-0001 WD E3503 QUAT3503 3341 30-JUN-15 LaSB Method Summary Method Method Description Status E3060B THE DETERMINATION OF MERCURY IN WATER, LIQUID INDUSTRIAL WASTE AND LANDFILL LEACHATE SAMPLES BY COLD VAPOUR-FLAMELESS ATOMIC ABSORPTION SPECTROPHOTOMETRY (CV-FAAS) THE DETERMINATION OF CHLOROPHENOLS (CPS) AND CHLOROPHENOXYACID HERBICIDES (PAS) IN ENVIRONMENTAL MATRICES BY GAS CHROMATOGRAPHYMASS SPECTROMETRIC (GC-MS) ANALYSIS THE DETERMINATION OF VOLATILE ORGANIC COMPOUNDS IN RAW AND TREATED DRINKING WATER BY PURGE AND TRAP CAPILLARY GAS CHROMATOGRAPHYFLAME IONIZATION/MASS SELECTIVE (PT/GC-FID/MSD) DETECTION ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request E3119A E3144B Page 9 of 10 Status Description Login: E3172A C220787 Ontario Ministry of the Environment and Climate Change Laboratory Services Branch - 125 Resources Road Etobicoke, Ontario M9P 3V6 FINAL REPORT(manager4) Print Date: Aug. 10, 2015 03:15 PM By REPORTADMIN ROUTINE E3196A THE DETERMINATION OF FLUORIDE AND SULPHATE IN WATER, LEACHATES AND EFFLUENTS BY AUTOMATED ION CHROMATOGRAPHY (IC) LIMS CALCULATIONS-ION BALANCE E3274A LIMS CALCULATIONS-LANGELIERS INDEX ROUTINE E3364A THE DETERMINATION OF AMMONIA NITROGEN, NITRITE NITROGEN, NITRITE PLUS NITRATE NITROGEN AND REACTIVE ORTHO-PHOSPHATE IN SURFACE WATER, DRINKING WATER AND PRECIPITATION BY COLOURIMETRY THE DETERMINATION OF ORGANOCHLORINE PESTICIDES, CHLOROBENZENES (CBS), AROCLORS AND TOXAPHENES IN WATER, EFFLUENT AND WASTEWATER BY HEXANE MICROEXTRACTION AND GAS CHROMATOGRAPHY - MASS SPECTROMETRY (GC-MS) THE DETERMINATION OF TRIAZINE PESTICIDES IN WATER BY GAS CHROMATOGRAPHY/MASS SPECTROMETRY THE DETERMINATION OF TRACE METALS IN POTABLE WATERS BY DYNAMIC REACTION CELL (DRC) INDUCTIVELY COUPLED PLASMA-MASS SPECTROMETRY (ICP-MS) THE DETERMINATION OF POLYCLYCLIC AROMATIC HYDROCARBONS IN WATER BY GAS CHROMATOGRAPHY/MASS SPECTROMETRY THE DETERMINATION OF GLYPHOSATE, GLUFOSINATE AND AMINOMETHYLPHOSPHONIC ACID IN WATER BY DIRECT AQUEOUS INJECTION LIQUID CHROMATOGRAPHY- TANDEM MASS SPECTROMETRY (LC-MS/MS) ANALYSIS THE DETERMINATION OF CARBAMATES AND PHENYL UREA IN WATER BY DIRECT AQUEOUS INJECTION LIQUID CHROMATOGRAPHY -TANDEM MASS SPECTROMETRY (LC-MS/MS) ANALYSIS DETERMINATION OF ORGANOPHOSPHORUS PESTICIDES IN WATER BY DIRECT AQUEOUS INJECTION-LCMSMS THE DETERMINATION OF QUATERNARY AMMONIUM PESTICIDES (QUATS) IN WATER BY DIRECT AQUEOUS INJECTION LIQUID CHROAMTOGRAPHY-TANDEM MASS SPECTROMETRY (LC-MS/MS) ANALYSIS ROUTINE E3400A E3435 E3473 E3480 E3500 E3501 E3502 E3503 ROUTINE **** FINAL **** Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE ROUTINE ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request Method has been fully validated, is deemed fit for purpose and has the associated Uncertainty information available upon request ROUTINE *** End of Report *** Page 10 of 10 Ministry of the Environment and Climate Change Drinking Water System Inspection Report Appendix C Inspection Rating Record April 2012 APPLICATION OF THE RISK METHODOLOGY USED FOR MEASURING MUNICIPAL RESIDENTIAL DRINKING WATER SYSTEM INSPECTION RESULTS The Ministry of the Environment (MOE) has a rigorous and comprehensive inspection program for municipal residential drinking water systems (MRDWS). Its objective is to determine the compliance of MRDWS with requirements under the Safe Drinking Water Act and associated regulations. It is the responsibility of the municipal residential drinking water system owner to ensure their drinking water systems are in compliance with all applicable legal requirements. This document describes the risk rating methodology, which has been applied to the findings of the Ministry’s MRDWS inspection results since fiscal ontario.ca/drinkingwater PIBS 6797e year 2008-09. The primary goals of this assessment are to encourage ongoing improvement of these systems and to establish a way to measure this progress. MOE reviews the risk rating methodology every three years. The Ministry’s Municipal Residential Drinking Water Inspection Protocol contains up to 14 inspection modules and consists of approximately 120 regulatory questions. Those protocol questions are also linked to definitive guidance that ministry inspectors use when conducting MRDWS inspections. The questions address a wide range of regulatory issues, from administrative procedures to drinking water quality monitoring. The inspection protocol also contains a number of non-regulatory questions. A team of drinking water specialists in the ministry assessed each of the inspection protocol regulatory questions to determine the risk (not complying with the regulation) to the delivery of safe drinking water. This assessment was based on established provincial risk assessment principles, with each question receiving a risk rating referred to as the Question Risk Rating. Based on the number of areas where a system is deemed to be non-compliant during the inspection, and the significance of these areas to administrative, environmental, and health consequences, a riskbased inspection rating is calculated by the ministry for each drinking water system. It is important to be aware that an inspection rating less than 100 per cent does not mean the drinking water from the system is unsafe. It shows areas where a system’s operation can improve. The ministry works with owners and operators of systems to make sure they know what they need to do to achieve full compliance. The inspection rating reflects the inspection results of the specific drinking water system for the reporting year. Since the methodology is applied consistently over a period of years, it serves as a comparative measure both provincially and in relation to the individual system. Both the drinking water system and the public are able to track the performance over time, which encourages continuous improvement and allows systems to identify specific areas requiring attention. The ministry’s annual inspection program is an important aspect of our drinking water safety net. The ministry and its partners share a common commitment to excellence and we continue to work toward the goal of 100 per cent regulatory compliance. 2 APPLICATION OF RISK METHODOLOGY Determining Potential to Compromise the Delivery of Safe Water The risk management approach used for MRDWS is aligned with the Government of Ontario’s Risk Management Framework. Risk management is a systematic approach to identifying potential hazards, understanding the likelihood and consequences of the hazards, and taking steps to reduce their risk if necessary and as appropriate. The Risk Management Framework provides a formula to be used in the determination of risk: RISK = LIKELIHOOD × CONSEQUENCE (of the consequence) Every regulatory question in the inspection protocol possesses a likelihood value (L) for an assigned consequence value (C) as described in Table 1 and Table 2. TABLE 1: Likelihood of Consequence Occurring Likelihood Value 0% - 0.99% (Possible but Highly Unlikely) L=0 1 – 10% (Unlikely) L=1 11 – 49% (Possible) L=2 50 – 89% (Likely) L=3 90 – 100% (Almost Certain) L=4 TABLE 2: Consequence Consequence Value Medium Administrative Consequence C=1 Major Administrative Consequence C=2 Minor Environmental Consequence C=3 Minor Health Consequence C=4 Medium Environmental Consequence C=5 Major Environmental Consequence C=6 Medium Health Consequence C=7 Major Health Consequence C=8 The consequence values (0 through 8) are selected to align with other risk-based programs and projects currently under development or in use within the ministry as outlined in Table 2. The Question Risk Rating for each regulatory inspection question is derived from an evaluation of every identified consequence and its corresponding likelihood of occurrence: The Question Risk Rating quantifies the risk of non-compliance of each question relative to the others. Questions with higher values are those with a potentially more significant impact on drinking water safety and a higher likelihood of occurrence. The highest possible value would be 32 (4×8) and the lowest would be 0 (0×1). Table 3 presents a sample question showing the risk rating determination process. • All levels of consequence are evaluated for their potential to occur • Greatest of all the combinations is selected. TABLE 3: Does the Operator in Charge ensure that the equipment and processes are monitored, inspected and evaluated? Risk = Likelihood × Consequence C=1 C=2 C=3 C=4 C=5 C=6 C=7 C=8 Medium Administrative Consequence Major Administrative Consequence Minor Environmental Consequence Minor Health Consequence Medium Environmental Consequence Major Environmental Consequence Medium Health Consequence Major Health Consequence L=4 (Almost Certain) L=1 (Unlikely L=2 (Possible) L=3 (Likely) L=3 (Likely) L=1 (Unlikely L=3 (Likely) L=2 (Possible) R=4 R=2 R=6 R=12 R=15 R=6 R=21 R=16 Application of the Methodology to Inspection Results Based on the results of a MRDWS inspection, an overall inspection risk rating is calculated. During an inspection, inspectors answer the questions related to regulatory compliance and input their “yes”, “no” or “not applicable” responses into the Ministry’s Laboratory and Waterworks Inspection System (LWIS) database. A “no” response indicates noncompliance. The maximum number of regulatory questions asked by an inspector varies by: system (i.e., distribution, stand-alone); type of inspection (i.e., focused, detailed); and source type (i.e., groundwater, surface water). The risk ratings of all non-compliant answers are summed and divided by the sum of the risk ratings of all questions asked (maximum question rating). The resulting inspection risk rating (as a percentage) is subtracted from 100 per cent to arrive at the final inspection rating. APPLICATION OF RISK METHODOLOGY 3 Application of the Methodology for Public Reporting The individual MRDWS Total Inspection Ratings are published with the ministry’s Chief Drinking Water Inspector’s Annual Report. Figure 1: Year Over Year Distribution of MRDWS Ratings Figure 1 presents the distribution of MRDWS ratings for a sample of annual inspections. Individual drinking water systems can compare against all the other inspected facilities over a period of inspection years. 700 512 538 572 586 585 344 406 349 600 281 233 NUMBER OF INSPECTION RATINGS 500 400 300 279 257 223 200 242 179 137 117 92 77 75 100 18 13 5 7 7 12 16 8 12 9 33 26 22 18 17 0 >80% to 85% >50% to 80% >90% to 95% >85% to 90% >95% to 100% 5% RATING BANDING BY YEAR YEAR A YEAR B YEAR C YEAR D YEAR E 100% Rating Reporting Results to MRDWS Owners/Operators A summary of inspection findings for each system is generated in the form of an Inspection Rating Record (IRR). The findings are grouped into the 14 possible modules of the inspection protocol, which would provide the system owner/operator with information on the areas where they need to improve. The 14 modules are: 1. Source 5. Process Wastewater 2. Permit to Take Water 6. Distribution System 9. Contingency and Emergency Planning 12. Water Quality Monitoring 3. Capacity Assessment 7. Operations Manuals 10. Consumer Relations 13. Reporting, Notification and Corrective Actions 4. Treatment Processes 8. Logbooks 11. Certification and Training 14. Other Inspection Findings For further information, please visit www.ontario.ca/drinkingwater 4 APPLICATION OF RISK METHODOLOGY Ministry of the Environment - Inspection Summary Rating Record (Reporting Year - 2015-2016) DWS Name: DWS Number: DWS Owner: Municipal Location: ELGIN AREA PRIMARY WATER SUPPLY SYSTEM 210000871 Elgin Area Primary Water Supply System Joint Board Of Management Central Elgin Regulation: Category: Type Of Inspection: Inspection Date: Ministry Office: O.REG 170/03 Large Municipal Residential System Detailed June 24, 2015 London District Maximum Question Rating: 794 Inspection Module Non-Compliance Rating Permit To Take Water 0 / 30 Capacity Assessment 0 / 42 Treatment Processes 0 / 136 Process Wastewater 0 / 10 Distribution System 21 / 29 Operations Manuals 0 / 42 Logbooks 0 / 42 Consumer Relations 0/8 Certification and Training 0 / 57 Water Quality Monitoring 0 / 140 Reporting & Corrective Actions 0 / 113 Treatment Process Monitoring 0 / 145 TOTAL 21 / 794 Inspection Risk Rating 2.64% FINAL INSPECTION RATING: 97.36% Inspection Rating Record Generated On 18-AUG-15 (Inspection ID: 1-BZAPU). R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1516\Tom Clubb\1516 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM 1-BZAPU.pdf Ministry of the Environment - Detailed Inspection Rating Record (Reporting Year - 2015-2016) DWS Name: DWS Number: DWS Owner: Municipal Location: ELGIN AREA PRIMARY WATER SUPPLY SYSTEM 210000871 Elgin Area Primary Water Supply System Joint Board Of Management Central Elgin Regulation: Category: Type Of Inspection: Inspection Date: Ministry Office: O.REG 170/03 Large Municipal Residential System Detailed June 24, 2015 London District Question Rating Non-compliant Question(s) Distribution System Are existing parts of the distribution system that are taken out of service for inspection, repair or other activities that may lead to contamination, and all new parts of the distribution system that come in contact with drinking water, disinfected in accordance with Schedule B, Condition 2.3 of the Drinking Water Works Permit? 21 TOTAL QUESTION RATING 21 Maximum Question Rating: 794 Inspection Risk Rating 2.64% FINAL INSPECTION RATING: 97.36% Inspection Rating Record Generated On 18-AUG-15 (Inspection ID: 1-BZAPU). R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1516\Tom Clubb\1516 ELGIN AREA PRIMARY WATER SUPPLY SYSTEM 1-BZAPU.pdf