What can Refugee Shelter Managers do?

IsIssomeone
someoneallowed
allowedto
toopen
openyour
yourmail?
mail?
No,
No,only
onlyififyou
youallow
allowit.
it.Opening
Openingyour
yourmail
mailwithout
withoutyour
yourpermission
permissionisisaa
crime.
In
this
case,
you
can
file
a
police
report.
crime. In this case, you can file a police report.
Are
Arethe
theshelter
shelterworkers
workersallowed
allowed to
toenter
enteryour
yourroom
roomwithout
withoutyour
your
permission?
permission?
No.
No.When
Whenyou
youare
arein
inthe
theroom,
room,they
theymust
mustknock
knockand
andwait
waituntil
untilyou
yougive
give
this
thisperson
personverbal
verbalpermission
permissionto
toenter
enteryour
yourroom.
room.When
Whenyou
youare
arenot
notthere
there
and
andsomething
somethingmust
mustbe
berepaired,
repaired,you
youmust
mustbe
beinformed
informedin
inadvance.
advance.
Someone
Someonemay
mayenter
enteryour
yourroom
roomwithout
withoutdefinitive
definitiveagreement
agreementonly
onlyin
incases
cases
of
ofemergency,
emergency,such
suchas
asthe
thefire
fireworkers
workersor
orthe
thepolice.
police.
IsIsanyone
anyoneallowed
allowedto
tosearch
searchyour
yourwardrobe
wardrobeor
oryour
yourbelongings?
belongings?
Only
Onlythe
thepolice
policeisisallowed
allowedto
todo
doso
sowhen
whenthey
theyhave
haveaasearch
searchwarrant.
warrant.
When
something
else
is
written
in
your
house
rules,
please
When something else is written in your house rules, pleaselet
letus
usknow.
know.
We
Wewill
willthen
thenask
askaalawyer
lawyerto
toreview
reviewthe
thehouse
houserules.
rules.
What
Whatcan
canyou
youdo
do ififaa shelter
sheltermanager
manageror
orother
othershelter
shelteremployees
employees
violate
violateyour
yourrights?
rights?
IfIfshelter
sheltermanagers
managersor
orother
othershelter
shelteremployees
employeesdo
donot
notfollow
followthe
therules,
rules,
you
should
not
tolerate
it.
There
are
many
possibilities
to
file
a
you should not tolerate it. There are many possibilities to file acomplaint
complaint
and
andto
todemand
demandyour
yourrights:
rights:through
throughthe
theSozialamt,
Sozialamt,the
theIntegration
Integration
Commissioner
Commissionerof
ofthe
thedistrict,
district,or
orthe
theState
Stateof
ofBrandenburg.
Brandenburg.We
Werecommend
recommend
to
toturn
turnto
toaagood
goodadvice
advicecentre.
centre.You
Youcan
canget
getaddresses
addressesfrom
fromthe
theRefugee
Refugee
Council
Councilor
orthe
theIntegration
IntegrationCommissioner.
Commissioner.
Flüchtlingsrat Brandenburg
Rudolf-Breitscheid-Str. 164
14482 Potsdam
Tel. 0331 – 716 499
[email protected]
www.fluechtlingsrat-brandenburg.de
The Commissioner for the
Integration of Immigrants of the
Federal State of Brandenburg
Prof. Dr. Karin Weiss
Heinrich-Mann-Allee 103
14473 Potsdam
Tel. 0331 – 866 5900
integrationsbeauftragte@masf.
brandenburg.de
What
What can
can Refugee
Refugee Shelter
Shelter
Managers
Managers do?
do?
What
What do
do they
they make
make
decisions
decisions about?
What
What are
are their
their tasks?
tasks?
Information by the
Flüchtlingsrat Brandenburg
(Refugee Council of
Brandenburg)
What
Whatare
arethe
thetasks
tasksof
ofshelter
sheltermanagers?
managers?
Do
Dothe
theshelter
sheltermanagers
managersdecide
decideififyou
youget
getan
anapartment?
apartment?
They
Theyshould
shouldorganize
organizeliving
livingin
inthe
therefugee
refugeeshelter,
shelter,and
andnot
notmore.
more.They
Theyare
are
not
the
‘boss’.
In
many
refugee
shelters,
the
shelter
managers
are
also
not the ‘boss’. In many refugee shelters, the shelter managers are also
social
socialworkers.
workers.They
Theyare
arepaid
paidto
tohelp
helpyou
youwhen
whenyou
youneed
needsomething
somethingin
in
addition
to
social
help,
such
as
clothing,
or
if
you
would
like
addition to social help, such as clothing, or if you would liketo
toapply
applyfor
for
an
anapartment.
apartment.
In
Inmany
manyrefugee
refugeeshelters
sheltersthe
theshelter
sheltermanagers
managersare
arealso
alsosocial
socialworkers.
workers.
They
are
paid
to
help
you,
for
example,
if
you
want
to
apply
They are paid to help you, for example, if you want to applyfor
foran
an
apartment.
apartment.The
Theshelter
sheltermanagers
managersdo
donot
notdecide
decideififyou
youget
getan
anapartment,
apartment,
this
thisdecision
decisionisismade
madeby
bythe
theSozialamt.
Sozialamt.
Do
Doshelter
sheltermanagers
managershave
havepower
powerover
overyour
yourasylum
asylum status?
status?
No.
No.The
Theshelter
sheltermanagers
managershave
havenothing
nothingto
todo
dowith
withyour
yourprocess
processof
ofasylum
asylum
seeking.
The
decision
about
your
asylum
application
is
made
by
the
seeking. The decision about your asylum application is made by the
Bundesamt
Bundesamtfür
fürMigration
Migrationund
undFlüchtlinge
Flüchtlinge(BAMF):
(BAMF):the
theFederal
FederalOffice
Officefor
for
Migration
and
Refugees
in
Eisenhüttenstadt.
If
your
application
Migration and Refugees in Eisenhüttenstadt. If your applicationisisrefused
refused
by
byBAMF,
BAMF,you
youcan
canappeal
appealin
incourt.
court.For
Forthe
thecourt
courtappeal,
appeal,you
youneed
needaagood
good
lawyer!
BAMF
or
the
court
decides
on
your
residence
permit,
not
lawyer! BAMF or the court decides on your residence permit, notthe
the
Ausländerbehörde
Ausländerbehörde(Foreign
(ForeignAffairs
AffairsOffice),
Office),and
andcertainly
certainlynot
notthe
theshelter
shelter
managers.
managers.
Do
Dothe
theshelter
sheltermanagers
managersdecide
decideififyou
youget
getaajob?
job?
The
Theshelter
sheltermanagers
managersdistribute
distributethe
the1-Euro-jobs
1-Euro-jobsin
inthe
therefugee
refugeeshelter.
shelter.
They
must
distribute
these
jobs
fairly
among
all
the
residents.
They must distribute these jobs fairly among all the residents.These
Thesejobs
jobs
are
arepaid
paidby
bythe
theSozialamt.
Sozialamt.There
Thereare
arealso
also1-Euro-jobs
1-Euro-jobsoutside
outsidethe
therefugee
refugee
shelter.
shelter.You
Youcan
canreceive
receiveinformation
informationabout
aboutthese
thesefrom
fromthe
theSozialamt,
Sozialamt,and
and
ititisisbest
to
apply
for
them
in
writing.
best to apply for them in writing.
Do
Dothe
theshelter
sheltermanagers
managershave
have an
aninfluence
influenceon
onyour
your Duldung
Duldungand
and
deportation?
deportation?
As
Aslong
longas
asyou
youhave
haveaaDuldung,
Duldung,the
theAusländerbehörde
Ausländerbehörde(Foreign
(ForeignAffairs
Affairs
Office)
will
try
to
deport
you.
For
this,
they
need
information
Office) will try to deport you. For this, they need informationabout
aboutyou.
you.
Sometimes
Sometimesthe
theAusländerbehörde
Ausländerbehördetries
triesto
toget
getthis
thisinformation
informationfrom
fromthe
the
shelter
sheltermanagers.
managers.But
Butititisisnot
notthe
theshelter
sheltermanagers
managerswho
whodecide
decideabout
about
Duldung
Duldungand
anddeportation.
deportation.
You
Youcan
candefend
defendyourself
yourselfagainst
againstthe
thewrong
wrongdecision
decisionof
ofthe
theAusländerbeAusländerbehörde
hörde(Foreign
(ForeignAffairs
AffairsOffice).
Office).Contact
ContactaaFlüchtlingsberatungsstelle
Flüchtlingsberatungsstelle(Advice
(Advice
Centre
Centrefor
forRefugees).
Refugees).
To
To which
whichaccommodation
accommodationrules
rulesmust
mustthe
theshelter
shelter managers
managersadhere?
adhere?
The
Theshelter
sheltermanagers
managersare
areresponsible
responsiblefor
foryour
youraccommodations.
accommodations.They
Theymust
must
follow
the
laws,
and
this
also
means
the
„minimum
conditions
for
follow the laws, and this also means the „minimum conditions forthe
the
operation
operationof
ofcommunity
communityshelters.“
shelters.“
●
●
Do
Dothe
theshelter
sheltermanagers
managersdecide
decidehow
how much
muchmoney
moneyyou
youget?
get?
●
●
No.
No.You
Youreceive
receiveSozialhilfe
Sozialhilfe(social
(socialassistance)
assistance)from
fromthe
theSozialamt
Sozialamt(Social
(Social
Assistance
Office).
The
Sozialamt
may
instruct
the
shelter
Assistance Office). The Sozialamt may instruct the sheltermanagers
managersto
topay
pay
out
social
assistance
in
the
home.
But
it
is
always
the
Sozialamt
which
out social assistance in the home. But it is always the Sozialamt which
decides
decideshow
howmuch
muchmoney
moneyyou
youget,
get,not
notthe
theshelter
sheltermanagers.
managers.
IfIfyou
have
a
Duldung
and
the
Ausländerbehörde
you have a Duldung and the Ausländerbehörde(office
(officeof
offoreign
foreign
affairs)
accuses
you
of
doing
too
little
for
your
deportation,
affairs) accuses you of doing too little for your deportation,the
theSozialamt
Sozialamt
can
reduce
the
amount
of
your
social
assistance.
The
shelter
managers
can reduce the amount of your social assistance. The shelter managers
have
havenothing
nothingto
todo
dowith
withthis
thisdecision.
decision.
●
●
●
●
●
●
●
●
They
Theymay
maydecide
decidewho
wholives
liveswith
withwhom
whomin
inthe
thesame
sameroom.
room.But
Butthey
they
should
think
of
the
„national,
ethnic,
cultural
and
religious
should think of the „national, ethnic, cultural and religious
characteristics“
characteristics“in
inmaking
makingthis
thisdecision.
decision.
IfIfpossible,
not
more
than
four
possible, not more than fourpeople
peopleshould
shouldlive
livein
inthe
thesame
same
room.
When
more
people
live
together
in
the
same
room,
room. When more people live together in the same room,but
but
another
anotherroom
roomisisempty,
empty,one
onecan
canmake
makeaacomplaint.
complaint.
Every
Everyperson
personisisentitled
entitledto
to66m²
m²of
ofliving
livingarea.
area.
Every
person
should
have
a
bed,
their
Every person should have a bed, theirown
ownplace
placein
inthe
thewardrobe,
wardrobe,aa
place
at
the
table
and
a
chair.
place at the table and a chair.
ItItmust
mustbe
bepossible
possibleto
tolock
lockthe
theroom.
room.
There
must
be
separate
showers
There must be separate showersand
andtoilets
toiletsfor
formen
menand
andwomen.
women.ItIt
must
be
possible
to
lock
the
toilets
and
showers
while
using
must be possible to lock the toilets and showers while usingthem.
them.