Brazil - Inchcape Shipping Services

Inchcape
Shipping Services
ISS in Brazil
Our Value Proposition
ISS established a presence in Brazil in 2002 significantly extending our reach into the vast South American
region. We provide tailored services to all sectors of the shipping industry in Brazil applying our unique
strengths and skills to handle operations effectively throughout the country’s ports, including those in the
Amazon region. From our six offices at Manaus, Bélem, Sao Luiz, Fortaleza, Rio de Janeiro, and Santos, our
staff provide services which combine international standards of excellence with unbeatable local expertise.
We also use our carefully selected network of sub-agents to provide a five-star service to our valued clients,
which include the shipping industry’s major players.
Key Features and Benefits
9 ISS Brazil’s management team and staff have
years of professional marine experience in a wide
variety of operations. Our in-house experts on
Customs legislation will provide full support, or
liaise with officials on your behalf, should you
require assistance with entry and clearance.
9 Our office at Manaus is strategically located to
provide a strong presence in the Amazonas, one
of the most important channels in South America
which connects the inland ports to the Atlantic.
Our teams operate in the majority of Amazon ports
from the Brazilian border with Colombia and Peru,
down to the port of Bélem. We handle around
95% of all cruise ships calling at Amazon ports and
approximately 50% of gas tankers as Owners
Protecting Agents in Manaus, a record which
confirms our position as the premier marine
services provider in Brazil and beyond.
9 We actively manage all our relationships with third
parties ensuring that our customers achieve the
best turnaround results and the shortest time in
port. We can provide you with market research,
cargo and real-time information as required.
We have particular expertise in the dry bulk market
handling ships for many key industry leaders
loading iron ore at Ponta da Madeira. Our
expertise also extends to a range of other dry bulk
cargoes such as soya beans, sugar, pet coke,
coal, etc.
9 Led by ISS Manaus, our offices in the Amazon region
have been developing particular service expertise
to support our Liner customers. ISS provide these
out-sourced backroom services to clients in both
coastal and international trades, enhancing
performance management for a reduced cost.
9 As a major global company, we offer security and
peace of mind to our customers. We demonstrate
financial robustness and integrity, working to
well-defined QMS & HSSE procedures and we
conduct extensive internal and external audits.
We also have disaster recovery and business
continuity plans in place for added safety.
9 ISS Brazil manages a 24/7 service using its in-house,
state-of-the-art, operational and financial
management application in place across the ISS
network and supporting the processes outlined in
our global QMS system, which guarantees our
customers the same high levels of service in Brazil
as across the world. It also allows us to manage
and control the D/A process meaning our principals
receive more accurate D/As more quickly.
9 A key measure in ensuring high service levels is
through setting and monitoring of KPIs. We
benchmark response times to enquiries, estimates,
D/A turnaround times, customer feedback and
other information requested by our clients, so they
can make informed and accurate decisions
pertaining to their own operations.
Brazil’s Trading Partners
US
US
EXPORTS
11.5%
14.6%
8.6%
IMPORTS
China
US
China
Argentina
4.9%
4.5%
Argentina
11.6%
14.9%
China
Argentina
7.9%
7%
Argentina
Germany
Netherlands
55.9%
Netherlands
58.6%
Others
• Footwear
• Coffee
Others
Germany
Others
Others
Germany
Germany
Top Commodities
• Transport equipment
• Iron ore
• Soybeans
China
US
Top Commodities
• Machinery
• Electrical and transport equipment
• Chemical products
• Oil
• Automotive parts
• Electronics
FAQ Brazil
9 Is cabotage for foreign flagged ships allowed?
Cabotage rights are not granted to foreign flagged cargo
ships which require the cover of a Brazilian flagged shipping
company. Foreign flagged cruise ships are allowed. We
have a strong track record handling cruise calls under
cabotage status and can guarantee a smooth entry into
Brazilian waters. Please note:
• Taxation is applied to all consumables and services provided on board the cruise ship whilst in Brazilian waters.
• The Brazilian ministry stipulates the cruise line must hire 25 per cent local labour.
9 Is it possible to have spares delivered to a vessel in Brazil?
Yes. All shipments must be accompanied by the original waybill, commercial invoices and packing lists.
No abbreviations or codes must be used on the packing lists. Weights and measurements of the goods must
match the documentation. To prevent taxation, avoid using a courier company to connect a shipment to a ship.
For connecting spares in transit to a ship tax free, ship them via a regular commercial airline.
9 Can Cash to Master (CTM) be delivered to vessels in Brazilian ports?
Yes. While foreign currency is readily available at exchange houses in urban centres like Rio de Janeiro, it cannot
always be found at smaller ports. Acquiring foreign currency from an exchange house produces a loss, which is
the margin between the official and the unofficial rates of exchange, regulated by the market. ISS can provide a
number of options to help manage security during CTM delivery.
9 Can crew changes be effected in Brazil?
Yes. We can arrange the meet & greet and clearance through Immigration and Customs. A valid international
seaman’s book is required. For those joining cargo ships trading coastwise, a work visa type 5 is required after
30 days in the country. On a cruise ship, personnel with a seaman’s book are exempted from visas, provided it is
issued by the Maritime Authority of the citizen, or by the ship’s flag state. For those joining a cruise ship without a
seaman’s book, a work visa type 5 is also required.
9 Is pilotage compulsory in all Brazilian ports?
Yes, pilotage is compulsory for all kinds of ships, as well as for tugs. The quantity of tugboats required depends
upon the ship’s particulars and the pilot’s criteria. All vessels must have at least one tugboat on stand-by and we
require advance notice of at least 24 hours to arrange.
9 Is it compulsory for all crew members/passengers to be vaccinated for yellow fever before entry?
It is recommended that all visitors entering Brazilian territory have a yellow fever vaccination 10 days prior to
entering the country, particularly if travelling in the Amazon region. Failure to do so could result in those arriving
being repatriated or fined.
9 Are watchmen compulsory?
Yes. A gangway watchman is compulsory for all ships within port limits. Ships at shipyards, are exempt as they are
not considered commercially active or within commercial port limits. All port labour is unionized.
9 Is there a threat of piracy in Brazil?
While piracy in Brazilian ports and anchorages is not common, some cases have been reported involving small
pleasure boats in certain marinas. All of the country’s ports comply with the International Ship and Port Facility
Security (ISPS) Code. They are well patrolled by the federal police, dock guards and by Customs officials.
Cruise terminals, meanwhile, are fenced in and fitted with metal detectors and CCTV.
Microsites
You will find a wealth of further information on our Brazil port
microsites at www.iss-shipping.com/microsites.aspx
Whilst every effort has been made to ensure the accuracy of the information contained herein, Inchcape Shipping Services accepts no liability nor makes any
representations or warranties of any kind, express or implied, as to its completeness, accuracy, reliability or suitability.
V1.1
A World of Local Expertise
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© Oxford Cartographers 96967 E&OE/jp
www.iss-shipping.com
Manaus
Inchcape Shipping Services
Av. Eduardo Ribeiro 520-13 Andar
Salas 1301/1302, Centro
Postal Code - CEP 69.010.000, Manaus AM
Phone: +55 92 3234 4991
Fax: +55 92 3234 4830
Email: [email protected]
Belém
ISS Marine Services Ltd
Rua Domingos Marreiros nr 49 – 6ºandar
Edificio Village Empresarial, s/ 601
Bairro Umarizal
Postal Code - 66.010-098 – Belém – Pará
Belém
Phone: + 55 91 3241-9498
Fax: +55 91 3241-9050
Email: [email protected]
30ºS
Rio de Janeiro
ISS Marine Services Ltd
Rua Sao Bento No 9 / 4 andar
Centro
Postal Code - 20090-010
Rio de Janeiro
Phone: +55 21 2518 5756 / 2233 8201
Fax: +55 21 2518 6778
Email: [email protected]
Santos
Inchcape Shipping Services
Praca Barao de Rio Branco 14
2º andar, sala 22 Centro
Postal Code - 10010-921
Santos
Phone: +55 13 3219 8463
Fax: +55 13 3219 8463
Email: [email protected]
São Luis
ISS Marine Services Ltd
Av Colares Moreira Nr 10
Edif São Luis Multiempresarial, 9º Andar, Sala
Postal Code - 635.075-441
São Luis - Maranhão
Phone: +55 98 3227 7338
Fax: +55 98 3227 7674
Email: [email protected]
Fortaleza
ISS Marine Services Ltd
Av. Santos Dumont nr. 2727/
sala 904 – Aldeota
Fortaleza – Ceará
Cep: 60150 -162
Phone: +55 85 3264-1624 / 3082-8272
Fax: +55 85 3264-1624
Email: [email protected]