Update on the shipment of 2010/11 Subscription Upgrades
Transcrição
Update on the shipment of 2010/11 Subscription Upgrades
NEWS Update on the shipment of 2010/11 Free Upgrades Update on the shipment of 2010/11 Subscription updates Webinar Schedule for June & July 2010 Upcoming End user Courses for July 2010 Upcoming QuickBooks Accreditation Courses Upcoming Retail Point of Sale Courses Hints & Tips Product in Focus – QuickBooks Online Contact Us HI There, Midway through the year already and the team at Reckon are busy bee’s processing upgrade orders! Check out what the team at Reckon is up to this month in the June 2010 newsletter. Top Update on the shipment of 2010/11 Subscription Upgrades This week we will start shipping the QuickBooks 2010/11 Subscription updates. The client will receive a media kit along with a letter with their Customer ID, Pin and IKC. You may like to get in touch with the clients and start booking in the installs. QuickBooks Enterprise will be going first, then Premier, Pro and Small Business. For further information on subscriptions please contact Dani Soares on 0800 447 292 or e-mail [email protected] Top Update on the shipment of 2010/11 Free Upgrades We will be processing the free upgrades to QuickBooks 2010/11 as of 1st July 2010. 1st July is the last day for redemption forms to be sent. If they have not been received by then there will be under no circumstances ANY extensions or exceptions. Top Webinar Schedule for June & July 2010 Please see below the webinar topics for this month and next. We are introducing sales webinars, which should give you the sales tools you need to suggest the best version for your clients. We ran a QuickBooks Online sales webinar and the feedback has been great! Watch this space for more Sales webinars. If you have any suggestions on webinars topics, please let Alex know. If you would like to book yourself on a webinar please e-mail which webinar and date you wish to attend to [email protected] . The schedule will be loaded onto the PSG page early next week. Please indicate by return e-mail the webinar you wish to attend. The details on attending and viewing the webinar are sent within an hour of the webinar starting. Top Upcoming End User Courses Have a look at the End User Course schedule. If you have a client that may be interested in attending a QuickBooks Classroom course contact Stuart Larsen on 0800 447 292 or e-mail [email protected] The Schedule for July is: Date Course Venue 06/07/2010 07/07/2010 09/07/2010 Certificate Day 1 Certificate Day 2 Advanced Certificate Auckland Auckland Auckland 15/07/2010 Certificate Day 1 Wellington 16/07/2010 17/07/2010 Certificate Day 2 Advanced Certificate Wellington Wellington 20/07/2010 21/07/2010 23/07/2010 Certificate Day 1 Certificate Day 2 Advanced Certificate Tauranga Tauranga Tauranga 27/07/2010 28/07/2010 30/07/2010 Certificate Day 1 Certificate Day 2 Advanced Certificate New Plymouth New Plymouth New Plymouth Don’t forget if you enroll a client onto the training course you get 20% commission! Top Upcoming QuickBooks AC Course The next round of QuickBooks Accreditation courses are coming up in August. If you are looking to add another Accredited Consultant to your business now is the time to do it! What are the costs? $1700 inc GST (Includes 3 day training & 1st year membership fee) Where, when and how? Where? Reckon NZ Offices in Albany, Auckland When? 23rd, 24th & 25th August 2010 How? You will receive an e-mail from Alex very soon giving you all details of the course, fill in the enrolment form and fax or e-mail back to [email protected] Upcoming Retail Point of Sale Accreditation Course Have you seen the new features of Retail Point of Sale 2010/11? If not, make sure you attend Selwyn’s webinar on the new Table Manager. The table manager is a fantastic new feature which opens Retail Point of Sale up to other markets, no longer just a retail product, the table manager can be used as a booking system in many other industries. There is huge opportunity in New Zealand for this software and we want you to get involved. So join us on a POS Accreditation course. What are the costs? None! – Yes the fees are included in your annual AC membership fee. Where, when and how? Where? Reckon NZ Offices in Albany, Auckland When? 4th & 5th August 2010 How? You will receive an e-mail from Alex very soon giving you all details of the course, fill in the enrolment form and fax or e-mail back to [email protected] Top Hints & Tips As always we like to give you the latest hints and tips, here is the latest from the Reckon Support Team: Why am I receiving errors - "H101," "H202," "H303," "H505" and -6123,0 when hosting multi user access with QuickBooks QBi 2009/10? Solution: Method 1: IMPORTANT: If you have just installed QuickBooks QBi 2009/10 (Pro, Premier or Enterprise) and intend to run in a multi-user mode environment i.e. QuickBooks Database Server Manager installed on the server only, click on the link below to download the update patch. http://www.quicken.com.au/Support/ServicePackDownload.aspx?cat=QBDBManager This patch ONLY needs to be installed on your File Server or in the location where QuickBooks 2009/10 R1 Database Manager only is installed. If you have both QuickBooks 2009/10 R1 and the QuickBooks Database Manager installed on the File Server (or are running QuickBooks in a terminal server environment), proceed to method 2. Method 2: Issue: On a client/server based environment, when you are attempting to turn on/off Multi User Hosting or open a file you receive an error (-6123, 0) followed by H101, H202. H303, H404, H505 errors. This can occur when you have a previous version of QuickBooks QBi installed on the machine, firewalls or incorrect setup of QuickBooks QBi. There are few variations of these errors but the workaround is the same. Configuration: QuickBooks and the Database manager is installed on Server computer Server Computer: Install QuickBooks and Company File server Restart the Server computer Go to Start > Run > type services.msc in the Open field From the list, locate QuickBooksDB17 and QBCFMonitorService Right click each of the names and select Stop Right click each of the names and select Properties From the Startup type drop down, select Automatic Click Apply and OK Open QuickBooks 2009/10 and from the File menu, select Utilities > Host Multi-user Access Close QuickBooks NOTE: If you have installed QuickBooks 2009/10 Service Pack 1, you will need to Stop and Disable QuickBooksDB17. Then open QuickBooks 2009/10 and from the File menu, select Utilities > Host Multi-user Access. Client Computers: Install QuickBooks only Restart the Client computer Go to Start > Run > type services.msc in the Open field From the list, locate QuickBooksDB17 and QBCFMonitorService Right click each of the names and select Stop Right click each of the names and select Properties From the Startup type drop down, select Disabled Click Apply and OK Open QuickBooks 2009/10 and from the File menu, select Utilities. It should say Host multi-user access. If not, stop multi-user hosting. Now you should be able to open any company file from the server. Top Product in Focus – QuickBooks Online As a Reckon Professional Partner and Accredited Consultant you should have access to QuickBooks Online. QuickBooks Online QBi series is the next generation of the world’s best selling accounting software, and the preferred financial software for hundreds of thousands of New Zealand businesses. It gives business owners the power to enter sales receipts, track expenses, invoices, payments, reports and inventory management on the Internet. With QuickBooks Online, users can turn their Internet Explorer browser and Internet connection into live accounting software. QuickBooks Online provides unprecedented flexibility, advanced security and offers peace of mind for business operators. Through a QuickBooks Online environment, users have access to all necessary external applications such as exporting to Word/Excel, e-mailing to customers, suppliers, online banking etc. How will this assist you? If you and your client use QuickBooks Online, we can give you access to your clients databases (with client permission), which means there is no down time, you can log in and make any changes you need without disrupting the clients and without having to wait a few days for a file on CD. All round it’s a time saver. How do you get it? If you don’t have access to QuickBooks Online yet, copy and paste the form below and send in an e-mail with all your details to [email protected], the subject line should be PSG Online Top Best Regards Dani & Alex PSG Development Team Contact Us The following points of contact are provided to enable Accredited Consultants to receive priority service from the Reckon Professional Services Group. Please distribute amongst your firm's staff. To ensure they remain priority lines, however, you should not make them available to your clients. PSG Technical Support Phone: 0800 101 125 PSG Technical Support Email: [email protected] PSG Orders Email: [email protected] PSG Inquiries and Registration Email: [email protected] PSG Fax: 09 414 3651 Please note that Accredited Partner News is not intended to provide legal or accounting advice. It is important that you resolve any legal or accounting issues with appropriate professionals. Reckon Limited cannot take any responsibility for you acting on the contents of Accredited Partner News.