TROMBINI TRIUMPHS WITH KIWIPLAN Inside
Transcrição
TROMBINI TRIUMPHS WITH KIWIPLAN Inside
From Order Entry through Shipping, Kiwiplan provides the Total Solution Kiwiplan Europe Continues to Expand Details on page 6 Why do customers insist on Kiwiplan? Customer-specific Solution Leads to New Kiwiplan Product for U.S. Market EXCITING KIWipLAN TRAINING NEWS See fold-out inside Details on page 2 Details on page 8 ágina uês, p rtug ra po Pa Volume 23 3 TROMBINI TRIUMPHS WITH KIWIPLAN Facing today's global challenges in manufacturing head on, Trombini Embalagens' corrugating plant in Farroupilha, Brazil recently completed installation of Kiwiplan's complete suite of fully automated software systems including corrugator scheduling, plant floor scheduling and data collection as well as paper and finished goods inventory systems. “When we were shopping for a software vendor, Kiwiplan consistently came to the top of our list. Their sophisticated knowledge of the industry and their ability and expertise in providing and implementing leadingedge technology solutions are key reasons they were our number one choice,” comments Edesel Schulz, industrial manager. Trombini is the largest manufacturer of corrugated boxes in southern Brazil, through its industrial units located in Curitiba and Farroupilha. These plants are equipped with state-of-the-art equipment and the highest levels of technical qualification. The company aims to deliver rapid, high-quality services to the market throughout Brazil. Business and Customer Benefits Edesel remarks, “Since implementing Kiwiplan’s Total Solution at Farroupilha, we have achieved major improvements. Specifically, the plant has become highly organized and our procedures are clear. Most importantly, by leveraging the technology, we’ve integrated and aligned production, shipping, customer service/sales, and the other critical areas. We’ve been able to restructure our organization and manufacturing tasks to improve on our already excellent on-time delivery record—this is critical to our customers.” Inside Customer-specific Solutions Leads to New Product For Kiwiplan ............................... Page 2 Celebrating Five-year Anniversaries .......... Page 4 Kiwiplan Europe’s 2003 User Group ........ Page 4 Roberto Teixeira, Sales Manager for Goettsch Brasil Ltda (Kiwiplan marketing representatives in Brazil), remarks, “These improvements are exciting news for Trombini. I’ve truly enjoyed watching them advance so significantly. Their improvements coincide with those achieved by plants throughout the world that are using Kiwiplan’s products and, as a result, are achieving significantly improved productivity through planning and scheduling, improved uptime, reduced waste, and increased throughput, among others.” “The quality, depth, detail, and accuracy of information the system provides is excellent,” continues Edesel. “Without a doubt, Kiwiplan is allowing us to respond more quickly to order and production changes throughout the plant. Although we aren’t yet tapping the full potential of the information provided, through Kiwiplan’s ongoing support, training, and consulting services, we’re continuing to improve the procedures to do so.” Stronger Customer Relationships Edesel says, “Today’s global trend is for companies not to use warehouses and storage areas. Therefore, every order becomes an emergency order. The customer needs it right away. The Kiwiplan system is helping us meet our target to supply products when customers request them; these orders no longer are an ‘emergency’ but are orders that are managed with ease and consistency. Having the right information in the right place at the right time enables us to deliver products to our customers when they need it. Customers trust us because we can deliver what we promise. Additionally, we save on the costs associated with not carrying unnecessary inventory.” continues on page 3 Kiwiplan Europe Wins Orders ................. Page 5 Kiwiplan Welcomes New Employees ....... Page 7 ACCCSA Costa Rica 2003 ......................... Page 6 Kiwiplan Sponsoring Hole ....................... Page 8 Kiwiplan Europe Continues to Expand ............... Page 6 Exciting Training News ............................ Page 8 2 Volume 23 www.kiwiplan.com Inc. USA kiwinews CUSTOMER-SPECIFIC SOLUTION LEADS TO NEW KIWIPLAN PRODUCT FOR U.S. MARKET Serving North, Central, and South America 4695 Lake Forest Drive Cincinnati, Ohio 45242 Office: + (1) (1) 513-554-1500 Toll Free USA: + (1) 800-486-KIWI (5494) Tech Support: + (1) (1) 513-554-0243 Fax: + (1) (1) 513-554-0280 e-mail: [email protected] Jim Walton, President Dirk Pastoor, Sales Manager New Zealand Limited Serving Australia and the South Pacific 3rd Floor, BDO House 116 Harris Road East Tamaki, PO Box 58-456, Greenmount, Auckland, New Zealand Phone: + (64) (0) 9 272 7622 Fax: + (64) (0) 9 272 7621 e-mail: [email protected] Mike van Bellen, Managing Director Bruce Howe, Managing Director, Global Markets Asia Sdn. Bhd Peti Surat 194 Pejabat Pos Jalan Sultan 46720 Petaling Jaya Selangor Darul Ehsan Malaysia Phone: + (60) (0) 3 79545784 Fax: + (60) (0) 3 79542715 e-mail: [email protected] G. (Bala) Balasundram, Director Europe Limited Serving Europe, the Middle East and Africa Stowe Street Lichfield Staffordshire WS13 6AQ United Kingdom Phone: + (44) 1 543 418 222 Fax: + (44) 1 543 418 333 e-mail: [email protected] Nigel Algar, General Manager Germany Serving Germany, Austria, Switzerland and Central Europe Kiwiplan GmbH Altrottstr. 31 69190 Walldorf Germany Phone: +49 / (0) 6227 381-162 Fax: +49 / (0) 6227 381-200 e-mail: [email protected] Nigel Algar, Managing Director Marco Pister, Sales/Regional Manager Published by © Copyright 2003 Kiwiplan Inc. All Rights Reserved Great Northern Corporation, one of Kiwiplan’s sheet plant customers, orders board from three main suppliers—their sister plant and two external suppliers. When they needed a program that would enable them to order board automatically and easily, keep track of what needs to be ordered, and indicate where it has been ordered from, they turned to Kiwiplan for a solution, thus the launch of Kiwiplan’s Sheet Maintenance System, SMS, in the U.S. market. Automatic, electronic order placement from sheet plant to supplier SMS automatically displays all of the orders for which board has not yet been ordered. When users click on the order, they can select the company from which they want to order the board. The system then automatically creates a file and sends the order electronically to the chosen supplier. Real-time communication with plant scheduling system SMS also communicates to Kiwiplan’s full plant scheduling system (PCS) that the board has been ordered and from where the board will be coming. If the plant decides to use existing stock instead of ordering new board, SMS automatically tells PCS to determine the slitter/scorer routes for this existing stock rather than ordering new board. This interface works with corrugator scheduling systems other than Kiwiplan’s, such as the company’s own host system or other scheduling software. Benefits corrugating and folding carton plants as well providers, the better equipped they will be to meet these demands. Transmitting an order electronically means one less phone call, higher accuracy of order details, and fewer returned goods. SMS can also mean more business for sheet-feeder plants, since sheet plants and folding carton plants using this system are more likely to place orders with plants that will allow for this direct integration and electronic transmission of orders. To learn more about the benefits SMS can bring to your US-based plant, contact Kiwiplan at 513-554-1500 or visit www.kiwiplan.com. re captu n e e Scr ture n cap e e r c S In the highly competitive marketplace, sheet plants, box plants, and folding carton plants are pushed by their customers to produce more in less time. Consequently, whatever tools can be used to help build stronger relationships with their sheet KIWIPLAN USA GAINS NEW BUSINESS Weber Display and Packaging has elected to install Kiwiplan’s corrugator scheduling system and electronic links to the corrugator at its manufacturing facility in Philadelphia, Pennsylvania. A full-service designer and manufacturer of premium display and packaging products for over 110 years, Weber chose Kiwiplan’s well-proven, robust software system to further improve operating efficiencies and customer service in this highly competitive market. Rand-Whitney corrugated plant (www.randwhitney.com) in Newtown, CT purchased Kiwiplan’s Computer Server, Operating System, and Installation package. (See Hardware Package article on p. 5.) www.kiwiplan.com kiwinews 3 continued from page 1 The Triple Play “Through the collaborative efforts of Trombini, Kiwiplan and their Brazilian office in Jundiaí headed by Luis Pedroso, and Goettsch Brasil, all requirements in terms of the project timing, installation, and implementation have been met in less than a year without breaking the budget,” notes Roberto. “Kiwiplan and Goettsch were fortunate to have a customer like Trombini who is TROMBINI TRIUNFA COM KIWIPLAN Encarando os desafios globais da atualidade das lideranças de fabricação, a unidade de chapas e ondulados da Trombini Embalagens em Farroupilha, RS, Brasil, recentemente completou a instalação do conjunto completo de sistemas para completa automatização, incluindo programação de onduladeira, programação de piso de fábrica e coleta de dados bem como dos sistemas de estoque de papel e produtos finalizados. “Quando estávamos procurando um fabricante de software, Kiwiplan vinha insistentemente em primeiro lugar de nossa lista. Seu conhecimento sofisticado da indústria e sua capacidade e perícia em fornecer e implementar soluções com tecnologia de ponta são as razões-chave pelas quais foi nossa escolha prioritária”, comenta Edesel, Schulz, gerente industrial. Trombini é o maior fabricante de caixas de papelão ondulado no sul do Brasil, com suas unidades industriais localizadas em Curitiba, PR e Farroupilha, RS. Estas fábricas estão equipadas com equipamento de nível de “estado-de-arte” e os mais altos níveis de qualificação técnica. Seu objetivo: a entrega rápida de produtos de alta qualidade através do mercado brasileiro. Benefícios ao Cliente e Benefícios Empresariais Edesel destaca: “Desde que implementamos o sistema de Solução Total, da Kiwiplan, em Farroupilha, temos atingido aprimoramentos de grande importância”. Especificamente a fábrica se tornou committed to learning and using the software to the maximum advantage,” comments Roberto. “Powerful software such as Kiwiplan’s that offers full automation and an ability to gain in production throughput requires a major cultural shift beyond the old ‘business as usual.’ Trombini not only accepted change but embraced it. The combination has been spectacular, as I have watched the plant perform better and better. With the sophisticated, multi-module software and everything fully operational in Brazilian Portuguese, what we did together was quite an achievement.” Edesel concurs, “Everyone involved in the project was really committed. We understood and respected the contribution each party brought to the table. None of us allowed distance, language, or cultural differences to get in the way—we all had the same vision and set the same goals. We are proof positive of a true partnership. Trombini is definitely a different, more competitive company now that we have Kiwiplan.” altamente organizada e nossos procedimentos são nítidos. De maior importância ainda, ao nivelarmos a tecnologia conseguimos integrar e alinhar a produção, expedição, vendas e serviços ao cliente, bem como outras áreas críticas. Temos sido capazes de reestruturar nossas tarefas de organização e fabricação para incrementar nosso já excelente registro em entrega on-line – isto é algo crítico para nossos clientes. Roberto Teixeira, Gerente de Vendas da Goettsch Brasil Ltda (representação de marketing da Kiwiplan no Brasil), destaca: “Estas melhorias são informações animadoras para Trombini. Foi um grande prazer observá-los avançar tão significativamente. Seus aprimoramentos são os mesmos alcançados por outras empresas através do mundo que estão usando os produtos da Kiwiplan, e que como resultado têm atingido significativa melhora de produtividade mediante planejamento e programação, tempo útil incrementado, redução de refugo e aumento de velocidade de produção das máquinas, entre outros”. “A qualidade, profundidade, detalhamento e exatidão de informação que o sistema provê é excelente”, continua Edesel. “Sem dúvida, o sistema Kiwiplan nos está permitindo responder mais rapidamente a mudanças no pedido e na produção através de toda a fábrica. Embora não estejamos ainda esgotando o pleno potencial da informação disponibilizada, continuamos no processo de consistência. Ter a informação certa no lugar certo e na hora certa nos capacita a entregar produtos aos nossos clientes quando precisam deles. Os clientes confiam em nós uma vez que podemos entregar o que prometemos. Adicionalmente, economizamos nos custos associados com manutenção de estoque desnecessário.” melhoria dos procedimentos neste sentido, através do suporte contínuo, treinamento e serviços consultoriais da Kiwiplan.” Relacionamento mais sólido com o Cliente Edesel diz “A tendência do momento é que as empresas não estejam utilizando depósitos e áreas de armazenagem. Portanto, cada pedido se torna um pedido urgente. O cliente precisa dele de imediato. O sistema Kiwiplan está nos ajudando a cumprir nossa meta de fornecer produtos quando os clientes os requisitam; estes pedidos não são mais processados em um “clima de emergência”, mas sim gerenciados com naturalidade e A tripla jogada “Através dos empenhos colaborativos da Trombini, da Kiwiplan (com seus escritórios locais no Brazil sob a direção de Luis Pedroso) e da Goettsch Brasil, todas as exigências em termos de cronometragem, instalação e implementação têm sido cumpridas em menos de um ano, sem ultrapassar o orçamento”, observa Roberto. “Kiwiplan e Goettsch foram bemsucedidos em ter um cliente como Trombini, que é comprometido com a assimilação e uso do software em nível de vantagens máximas”, comenta Roberto. “Um software poderoso tal como o da Kiwiplan que propicia completa automação e uma capacidade de ganho na velocidade e forma de produção exige uma mudança de cultura em nível primordial que vai além do costumeiro ‘negociar como sempre se negocia’. A Trombini não só aceitou as mudanças como também as adotou. A combinação tem sido espetacular, à medida que tenho observado a fábrica num desempenho cada vez melhor. Com este software multimodular e sofisticado, totalmente operacional no idioma português do Brazil, é evidente que o que fizemos juntos é uma grande realização.” Edesel concorda: “ Todos os envolvidos no projeto estavam realmente comprometidos. Viemos a entender e respeitar a contribuição que cada parte trouxe ao projeto. Nenhum de nós permitiu que a distância, idioma, ou diferenças culturais interferissem no curso do projeto – tivemos todos a mesma visão e fixamos os mesmos alvos. Somos prova positiva de uma verdadeira parceria. A Trombini é agora uma empresa definitivamente diferente e mais competitiva, agora que temos conosco Kiwiplan.” 4 Volume 23 www.kiwiplan.com kiwinews Kiwiplan Awards New Zealand Holiday Bruce Howe, Managing Director Global Markets, Kiwiplan, watching Barbara Davis, International Sales Manager at Reed Exhibitions, drawing the winning business card from the bag at Corrugated 2002 in Paris France. Michael Frey of Rondo Ganahl AG based in Austria was the lucky winner of a fantastic holiday to New Zealand. Congratulations, Michael! Bruce Howe, Managing Director Global Markets, Kiwiplan, and Barbara Davis at Corrugated 2002 in Paris, France. Left to right: Liana Shortt and John Shortt, Technical Director at La Veggia Group; Bruce Howe, Managing Director Global Markets, Kiwiplan; and Mike van Bellen, Managing Director, Kiwiplan NZ Ltd. The official cake-cutting ceremony held on the stand at Corrugated 2002 in Paris celebrated Kiwiplan’s 25 years of continued growth and innovative development in the corrugated box industry. KIWIPLAN EUROPE’S 2003 USER’S GROUP SETS THE SCENE FOR CONTINUED INTERNATIONAL GROWTH Growth, growth and more growth was the message given loud and clear by Bruce Howe, Managing Director Global Markets, at Kiwiplan Europe’s seventeenth annual User’s Group meeting. Staged in Amsterdam, the two-day event offered users of our high performance software solutions an opportunity to hear about our ongoing international success, discuss our product developments and review global issues relating to the corrugated industry. Bruce reported: “In the face of a world-wide economic downturn, we have bucked the trend with increased sales and, to back this growth, we are continuing to expand our workforce. Our new German office has generated significant business, and plans are now moving ahead to further expand the network of local Kiwiplan offices across Europe. “There has been a rapid adoption of the newly introduced Kiwiplan products such as the company’s unique Continuous Automatic Scheduling Environment (CASE) that provides huge benefits by fully automating scheduling in corrugator plants. Also, new global standards in sales order processing are being achieved by customers investing in Kiwiplan’s Enterprise Sales Processing (ESP) with 42 orders Bruce Howe, Managing Director Global Markets for this module so far.” With 32 delegates from 13 countries participating, including key customers from the United States, the event was considered one of the most successful. Marie Raine of Smurfit UK reported, “This was my first time at a Kiwiplan User’s Group. Being able to interact and learn from other users was a major bonus, but seeing presentations from users on characteristics of the software, benefits and innovative uses as well as some very exciting new developments was especially interesting.” Bruce concluded: “We have been at the forefront in setting new standards in the corrugated box industry for the past 26 years and we are ready to continue doing the same on an expanding global basis for the next 26.” KIWIPLAN EMPLOYEES CELEBRATE FIVE YEAR ANNIVERSARY Kiwiplan is pleased to honor our most recent employees who have provided over five years of service to Kiwiplan. Award recipients included: Paul Greutman (left); Lonnie Sneed (middle); Don Callahan (right); Tony Antolino (not pictured). www.kiwiplan.com kiwinews 5 KIWIPLAN EUROPE WINS PRESTIGIOUS ORDERS n ny a i ab mpa r A o e Th ing C g a k c a P p u o r G a i g g e V a h L c i w r o N s ’ K U t i f r u m S • The Arabian Packaging Company, one of the largest packaging manufacturers in the United Arab Emirates, chose Kiwiplan manufacturing software solutions for its fibreboard corrugated case plant in Dubai to help boost throughput and improve operating efficiencies. Part of the Al Ghurair Group, Arabian Packaging has also asked Kiwiplan to implement its complete software suite of fully integrated products. The Dubai installation includes Kiwiplan’s new Windows-based order entry module Enterprise Sales Processing (ESP). Customized to meet the requirements of the Arabian Packaging plant, ESP sets exciting new global standards in sales order processing. Benefits include integrated e-business functions, automatic costing and pricing, automatic document generation, customized reports, and complete integration with factory floor and inventory. • Impressed with Kiwiplan’s robust software systems it has already implemented, La Veggia Group has selected the Kiwiplan’s manufacturing application package for its sheet feeder plant in Parma, Italy. The well-proven Kiwiplan solution has also been installed in this key customer’s corrugated box plant in Roteglia since 1998 where it has played a major part in helping to further strengthen operating efficiencies and, as a result, increase output. The complete software solution will include an interface to La Veggia’s new Mitsubishi single facer and dry end. It was Kiwiplan’s reputation as a leading software supplier for the world-wide corrugated industry as well as an organization which offers a ‘total solutions’ approach, including comprehensive business consultancy, which prompted John Shortt, Technical Director at La Veggia Group to invest in its products. • Fast return on investment and significantly improved operating efficiencies are two key reasons why Kiwiplan has won a major software contract from Smurfit UK’s Norwich Corrugated Board. Used world-wide in some 500 corrugated plants, the robust Kiwiplan software is being installed in both Norwich manufacturing sites. Installation of the software will strengthen further Smurfit’s focus on improving customer service. The company’s Windrush operation already successfully utilizes the flexibility offered by the Kiwiplan system. g n i g a k c a P i d n Mo e p o Eur • In a move to further strengthen customer focus, maximize on-time deliveries, and control production costs, Mondi has extended the use of Kiwiplan software into another of its corrugated plants in South Africa. This versatile software is now providing real-time production management control in ten Mondi plants. Five Kiwiplan sites are operated by Mondi Packaging Europe with Kuils River becoming the fifth Mondipak manufacturing plant in South Africa to adopt Kiwiplan. Mondi’s decision reflects how today’s successful corrugated manufacturing and converting plants are those able to focus on streamlining the supply chain by maximizing operating efficiencies. Check out www.kiwiplan.com for the articles about and our customers and products published in recent trade publications. KIWIPLAN OFFERS HARDWARE PACKAGE TO USA-BASED COMPANIES As the Total Solution provider, we now offer a Computer Server, Operating System, and Installation package option to USA-based companies. As part of this package, Kiwiplan consultants will • Propose the best server configuration for the site to optimize system performance and backup capabilities • Provide a quote with detailed specifications for the hardware and support services recommended • Purchase, install, and configure the server • Provide ongoing support This cost-effective, economical hardware option especially appeals to customers who have a small IT department, have no IT department, or simply prefer to turn the responsibility and support for these items over to us. With a full staff of highly trained support personnel available, Kiwiplan can respond quickly to any hardware or operating systems issues as needed and minimize customers’ system downtimes. Essentially, customers reap the benefits of having access to the expertise required without the significant investment of having a full range of IT services in-house. To learn how your USA-based company can benefit from this new hardware package, contact us at 513-554-1500 or click on www.kiwiplan.com. 6 Volume 23 www.kiwiplan.com kiwinews ACCCSA COSTA RICA 2003—A SUCCESS! In support of the packaging industry in Latin America, Kiwiplan was pleased to participate in the 23rd Convention and Expo ACCCSA Costa Rica 2003. Rapid growth in the German market triggered the opening of the Kiwiplan office in Walldorf Germany. Kiwiplan Europe Continues to Expand Customer Base Since the early 1980’s Kiwiplan has serviced its European customers from an office in the United Kingdom. However, although the European Community exists on paper, individual countries still have their own language and culture. A recent review of the European market showed that most of our users would like an even closer relationship with Kiwiplan. For this reason Kiwiplan decided to establish a regional office in Walldorf Germany. Close to the historic and picturesque city of Heidelberg, Kiwiplan GmbH provides sales and support services to the German speaking area of Europe and parts of central Europe. This new facility incorporates a call center linked to our worldwide network of offices and thus provides corrugated packaging and folding carton operations with immediate access to technical support 24 hours a day, seven days a week. In its first year, Kiwiplan GmbH has achieved some significant and important sales. The first order was awarded by Rondo Ganahl of Austria for implementation of software in four corrugated board plants in Austria, Hungary, and Romania. Closely following was an order from Bourquin SA located in Switzerland. This project requires Kiwiplan to install systems in Bourquin’s German speaking integrated box plant and its French speaking sheet conversion plant located just a few kilometres away. For the first time, Kiwiplan will enable both plants to share production data in real time—and in the chosen language of the user. The most recent project won was from Model, also in Switzerland. Although its plant in Moudon has been a user of Kiwiplan products for many years, its plant in Weinfelden will install Kiwiplan scheduling software later this year. The driving force for choosing Kiwiplan was based on trials that demonstrated the superior scheduling solutions obtained for Model’s high-speed triple knife corrugator. Along with the growth and new business generated by Kiwiplan GmbH, Kiwiplan’s well-established office in Lichfield UK has achieved remarkable successes as well with several new installations won from both existing and new customers. The new sites are spread across Europe and the Middle East with installations in the UK, Italy, and Dubai (see article on page 5). The success of Kiwiplan GmbH has reinforced Kiwiplan’s belief that a close relationship with users benefits both parties. As a result, plans are well underway to open further local offices in the main markets of Europe in the next few years. Dirk Pastoor, Sales Manager, who presented a paper on “The ‘Other Waste,’ or How to Survive and Thrive Doing Business in 2003,” receives thanks for being a sponsor of the closing gala dinner from ACCCSA Presidente: Ing.Jaime Peñaredonda Manotas. Ocupa el cargo de Gerente General de Cartorama S.A., en la ciudad de Guayaquil, Ecuador. Volume 23 www.kiwiplan.com kiwinews 7 WELCOME NEW EMPLOYEES Kiwiplan europe Kiwiplan New Zealand Ian Redfearn, Software Consultant Ernst Tidalgo, Technical Programmer Jenny Gibson, Software Support/ QA Gareth Cronin, Analyst/ Programmer Sameer Kalidas, Analyst/Programmer Kiwiplan americas As part of the continued development of the Kiwiplan staff worldwide, Julie Koning from the Kiwiplan USA office is on a temporary two-year assignment with the New Zealand office as Software Support/QA. Lucus Hernandez, Software Specialist Natalie Swafford Business Systems Analyst (Not pictured) Chuck Raymond. Project Specialist Shelley Udy, Tim Robinson, Assistant Accountant Analyst/Programmer Kenji Yamasaki, Analyst Programmer Kalpana Mitthal, Software Support/QA Promotions—Kiwiplan USA Kiwiplan USA is pleased to announce the following promotions: Ed Budo, Customer Support Manager; Steve Ling, Software Specialist II; Mike Ott, Business Systems Analyst II; and Rodney Reynolds, Senior Software Specialist I. Kiwiplan Office in Germany Kiwiplan New Zealand Awards Scholarships and Gains Highly Skilled Employees In 2000, Kiwiplan established the Kiwiplan Scholarship with The University of Auckland. The purpose of the annual award is to provide an opportunity for a Computer Science student in the final year of study by offering funds and the prospect of employment with Kiwiplan. Award recipients include Gareth Cronin (2000) current Kiwiplan employee, Anna Wills (2001), and 2002 recipients Timothy Walker and Kugan Baladevan, both of whom work at Kiwiplan NZ during their summer breaks. Kugan will become a Kiwiplan employee later this year. Timothy Walker Ralf Bernhard Technical Manager Gareth Cronin at his graduation in September 2002 Kugan Baladevan Marcel Parjonk Software Consultant (Not pictured) 8 Volume 23 www.kiwiplan.com kiwinews EXCITING TRAINING NEWS! UPCOMING TRADE SHOWS—SEE YOU THERE! Kiwiplan Provides Web-based Training for USA Customers TAPPI 2003 International Corrugated Containers Convenient, flexible, and cost effective, Kiwplan’s powerful new Web-based training solution, Factory Floor Feedback for Operators, is now available to our USA customers. Flexible, Cost-effective, Convenient Kiwiplan’s exciting Web-based training allows you to “attend” class whenever it’s convenient. Available anywhere, anytime, you can access the courses from home or the office—no need for costly travel and extended time away from the job. Measurable Results and Certification Skills and progress are measured and assessed throughout the course, ensuring that you master skills required to satisfy job requirements. Consistent and Thorough Presented in a consistent format, the training is useful for new hires and for re-training existing personnel and those changing job positions. Convenient and Self Paced You progress through the course on your schedule at a pace that’s comfortable and convenient for you. Presented in Bite-size Segments You can complete a lesson in 10 to 30 minutes. You’ll build confidence as you master basic concepts and skills before moving on to more complex tasks. Conference & CorrExpo October 12-15, 2003 Hyatt Regency Hotel Dallas, Texas Booth Number 523-525 www.tappi.org KIWIPLAN SPONSORING HOLE AT CORRUGATED CLASSIC GOLF OUTING Kiwiplan will again this year be a hole sponsor at the Annual Corrugated Classic Golf Tournament to be held at The Tribute at the Colony on Saturday, October 11, 2003 in conjunction with the TAPPI 2003 International Corrugated Containers Conference & CorrExpo in Dallas, Texas. See you there! Canadian Corrugated Case Association (CCCA) Annual Conference and Trade Fair November 3-4, 2003 Metro Toronto Convention Centre Toronto, Ontario www.cccassociation.com AICC/TAPPI SuperCorrExpo® 2004 November 8-12, 2004 Georgia World Congress Center Atlanta, GA Stand # 1812 www.tappi.org www.aiccbox.org Make plans now to attend this world-class event! Don’t delay; sign up today or try a free demo by visiting www.kiwiplan.com. To request more information, or discuss your training needs, email [email protected] or call Jenelle Fink at (513) 5541500 x367. 4695 Lake Forest Drive Cincinnati, Ohio 45242 Phone: Office Toll Free USA Tech Support Fax + (1) 513-554-1500 + (1) 800-486-KIWI (5494) + (1) 513-554-0243 + (1) 513-554-0280 e-mail: [email protected] Address Service Requested PRSRT.STD U.S. Postage PAID Cincinnati, Ohio Permit No. 7180