Serviços de Alerta em Bibliotecas MATERIAL DO

Workshop – Serviços de Alerta em Bibliotecas
Quarta –feira, 9 de abril de 2008
Coordenadora: Luciana de Souza Castro
Bibliotecária da BEMFAM
Local de realização : BEMFAM – Bem Estar Familiar no Brasil - Auditório CEFEL
Endereço: Av.República do Chile, 230 – 17º andar – Centro Telefone: 3861-2400
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Vamos mexer com nossas bibliotecas, reinventando os serviços de alerta?
Esta foi a proposta do workshop realizado pela APCIS na BEMFAM, no início de abril de
2008.
A década de 70 foi inventiva para a área de Informação. Apareceram novas concepções de
índices, novas formas de bibliografias, novos serviços de disseminação. O computador
abriu horizontes e tudo se renovou em seu rastro. Até quem não tinha acesso a recursos de
informática foi tocado por essa onda de criatividade. Serviços de disseminação seletiva
automatizados, bem como alertas manuais de todos os tipos pipocaram pelo país. A
literatura do período está repleta de relatos.
Paradoxalmente, com a chegada dos recursos on-line, em meados dos anos 80, houve um
desaquecimento das formas ativas de divulgar coleções e recursos. Deixou-se tudo por
conta do usuário. Era ele que tinha que sair em busca do que lhe interessasse. Com os
primeiros anos da Internet, a situação apenas tornou-se mais aguda.
Acontece que, recentemente, a roda está sendo reinventada. Os grandes editores,
principalmente, perceberam a utilidade dos alertas para estabelecer um vínculo duradouro
com o usuário, e ao mesmo tempo, chamar sua atenção para novidades de potencial
interesse. Mais que isto, a função do alerta é “cutucar”, mexer com o usuário. Há na vida
profissional de todos nós uma situação de necessidade de informação não verbalizada e
indefinida, que poderia ser caracterizada por “necessidade de informação para DWXDOL]DomR
SURILVVLRQDO FRQWLQXDGD”. Informação que não estamos verdadeiramente procurando, mas
que, se chegar bem escolhida e sem trabalho, será sempre bem vinda. Este é o espaço do
serviço de alerta.
Tudo se renova. Vamos reinventar os serviços de alerta com os recursos de informática que
temos hoje? Vamos retrabalhar os recursos oferecidos por portais e editores? E quem não
tem acesso a estes recursos, nem por isto tem que ficar na passividade. Vamos revirar a
história da Biblioteconomia em busca das boas práticas do passado – vamos reciclar idéias!
Veja as fotos do evento. Clique aqui http://www.apcisrj.org/fotos/workshop/index.html
MAIS DETALHES:
Estes foram os assuntos abordados.
Criação de alertas utilizando:
D diferentes tipos de mídia impressa e eletrônica E diferentes materiais a anunciar – livros, revistas, vídeos, DVD´s, sites, portais
F diferentes partes das obras - autores, títulos, resumos, capas, sumários, resenhas
G diferentes formas de apresentação – recorte, cole, combine, faça e refaça boletins,
circulação de cópias, circulação de originais
H diferentes grupos de usuários – distribua serviços diferenciados para cada segmento
de público
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Slide 1
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Coordenadora: Luciana de Souza Castro
Bibliotecária da BEMFAM
Data do Evento: 9 de abril de 2008
09 abr 2008
Luciana Castro
Slide 2
)DoDVXDFROHomRUHQGHUPDLV!
Torne sua coleção mais visível!
• Identifique e explore o que a sua coleção
tem de
• Melhor
• diferente
• especial.
09 abr 2008
Luciana Castro
Slide 3
8VHGLIHUHQWHVWLSRVGH
PtGLD
• Eletrônicos
• Impressos
09 abr 2008
Luciana Castro
Slide 4
1mRHVSHUH pelo usuário
> leve o seu acervo até os usuários
remotos e potenciais!
– Como?
•
•
•
•
•
09 abr 2008
Pela Internet (no site & e-mail)
Pela Intranet
No mural
Com Impressos
Circulando documentos
Luciana Castro
Slide 5
([SORUH
diferentes DSUHVHQWDo}HV
de Serviços de Alerta
•
•
•
•
•
•
Boletins
Informativos
Sumário corrente
circulação de cópias
circulação de originais
Cartaz
RECORTE
COLE
COMBINE
CIRCULE CÓPIAS
CIRCULE ORIGINAIS
09 abr 2008
Luciana Castro
Slide 6
3RQWRV,PSRUWDQWHV:
– Identifique e cadastre o seu usuário
– Faça grupos de usuários
– Analise o seu contexto
– Analise a sua coleção
– Veja os recursos disponíveis
– Mala direta externa
09 abr 2008
Luciana Castro
Slide 7
9DQWDJHQV
• + um serviço virtual
• Visibilidade (biblioteca, acervo e ao profissional)
• Quando disponível no site pode ser recuperado
em buscadores, como o Google
• Promoção dos serviços
• Elo persistente entre usuário e biblioteca
• “Cutucar”, despertar interesses, chamar a
atenção.
09 abr 2008
Luciana Castro
Slide 8
([HPSORV
• Alerta CEDOC – BEMFAM Clique aqui
• Destaque – CIN (Centro de Informações
Nucleares)
http://www.cdtn.br/produtos_servicos/biblioteca_
servicos.asp#Serv_Alerta
• Alerta – Sumário Corrente
http://www.eci.ufmg.br/biblio/?Alerta
• Alerta – Sumário Corrente
http://www.bib.eng.ufmg.br/servicos/sv_05.php /
http://www.bib.eng.ufmg.br/informativo/infor.php
09 abr 2008
Luciana Castro
Slide 9
6pULH0DUNHWLQJ
• Curso - Recepção de visitas em bibliotecas e
sua função nas Relações Públicas
• Workshop – Serviços de Alerta em Bibliotecas
• Curso prático - Alerta On-line
• Marketing de relacionamento
09 abr 2008
Luciana Castro
Slide 10
OBRIGADA !
[email protected]
09 abr 2008
Luciana Castro
)217(662%5(6(59,d26'($/(57$
1 Cuadra Star
STAR/sdi
"SDI" stands for "Selective Dissemination of Information," an information retrieval
technique that enables users to receive relevant information automatically, on a regular
basis, through profiles that reflect their information needs.
SDI services were originally developed in the 1950s, when the most prevalent information
systems technology used batch searching. Such searching gave way to online, interactive
searching from the late 1960s on but has made a comeback with the Web, sometimes
labeled "push technology."
http://www.cuadra.com/products/sdi.html
2 Glasgow University Library
http://www.lib.gla.ac.uk/AboutLibrary/pcas.shtml
3 RePEc Digital Library
Current Awareness Service
http://www.dlib.org/dlib/december03/chu/12chu.html
4 University of Illinois
Welcome to UI Current LIS Clips, an electronic current awareness service! Look to Current
Clips to help you stay up-to-date with the latest issues in library and information science.
This free service offers thoughtful, easy-to-read summaries of the key recent publications in
the field, for practicing librarians, information professionals and academics. Each issue
focuses on a topic of current concern to the Library and Information community.
http://clips.lis.uiuc.edu/
5 Technische Universiteit Endhoven
E-mail alert service
The Library’s e-mail alert (current awareness) service keeps you up to date about newly
available information matching an interest profile which you compile. The way in which
the alert service is provided may differ for each database. The following kinds of alert
service are provided:
http://w3.tue.nl/en/services/library/about/services/current_awareness/
6 Royal Netherlands Academy of Arts and Sciences,
Department Research Information - Current Awareness Service.
With our current awareness service it is possible to subscribe to research information about
a specific subject on the basis of your own search criteria. You will receive regularly
research information that has been recently added to the NOD. You will be notified about
the new information through an e-mail message.
http://www.onderzoekinformatie.nl/en/oi/producten/attendering/
7 STANFORD - Library for Business School
The Current Awareness Service is provided by the Jackson Library for Business School
Faculty and Staff to access tables of contents information of journals held in the Library’s
collection and to order copies of articles.
As a registered user of this service, you can browse or search online through tables of
contents at any time. You may create an Alerting Service personal "Profile", to be alerted
via email as soon as new issues of your preferred journals become available. Tables of
contents will be delivered directly to your personal Web "View Alert" file or via email
address, or both.
http://www.gsb.stanford.edu/jacksonlibrary/services/awareness.html
8 CTA Selective Dissemination of Information
The Selective Dissemination of Information (SDI) service aims to help improve research
capability by providing researchers with up-to-date information on their research topic.
Specific goals include:improved access, use and adoption of agricultural technologies;
improved priority setting and programme formulation;
enhanced knowledge of funding sources and mechanisms;
strengthened national and regional research networking;
greater integration of scientists into the global agricultural research community;
enhanced capacity of NARS to manage research programmes and improve the performance
of research organisations;
reduced duplication of research activities through the sharing of experiences and
knowledge.
Every 2 months, SDI beneficiaries are sent bibliographic records, including abstracts. The
profiles are run on multiple databases (AGRIS, AGRICOLA, CAB-ABSTRACTS) to
ensure optimum recall in terms of timeliness and subject, geographic and linguistic
coverage. Priority is given to the beneficiary’s language preference, within the following
range: Dutch, English, French, Portuguese, Spanish and Russian.
http://www.cta.int/about/sdi.htm
9 Edward K. O’Neil
Master of Science (Computer Science)
Selective Dissemination of Information in the Dynamic Web Environment
A Thesis Presented to the Faculty of the School of Engineering and Applied Science
University of Virginia. May 2001
A selective dissemination of information (SDI) system attempts to facilitate users’
information retrieval and information filtering needs. With the rise of the internet as an
information source, the volume of information available ranging across all interests has
exploded, and difficulties in surveying, querying, and filtering information pertaining to
individuals’ interests increase with this explosion. The goal of an SDI system is to deliver
new information arriving at an SDI-aware information provider to users who express their
interests via user profiles.
Mechanisms used to implement such SDI systems vary; one such option is a persistent
query mechanism. Users create and pose queries to an SDI system; queries remain resident
in the system which works to somehow match documents and users. Successful matches
are delivered from the SDI system back to users.
http://www.cs.virginia.edu/~cyberia/papers/eko_thesis.pdf
10 CWI Library and Information Service
The library is part of the CWI (Centrum voor Wiskunde en Informatica; the National
Research Institute for Mathematics and Computer Science in the Netherlands), whose
objective is the promotion of scientific research in pure and applied mathematics and
computer science.
Selective dissemination of information Contents Alerting Services Databases
The databases below feature the service to save a search and have it rerun automatically
when databases are updated, with the results emailed to you.
http://www.cwi.nl/library/literature/dissemination/index.html
11 SilverPlatter Alerts and SDIs
An excellent search deserves to be saved, periodically updated, and shared with others.
Ovid gives you the tools to do that just that.
Our SDIs (Selective Dissemination of Information) and AutoAlerts allow authorized users
to save their successful search strategies, request those searches to be automatically rerun
when updated information is available, and even share their searches with other users. For
users, this means less time spent searching, and more time utilizing results. For
administrators, it means that a library that can provide better search results through resource
sharing and automatic updates.
http://www.ovid.com/site/products/tools/silverplatter/alerts_sdis.jsp?top=2&mid=3&botto
m=9&subsection=15
12 Beating -Myeloma
beating-myeloma.org
What is Selective Dissemination of Information (SDI)?
Below are examples of SDI’s, emails sent to beating-myeloma.org members each month or
so that contain current, topical and relevant information on the subjects that you request
when you sign up as a member- Therapies, Issues, Side Effects, Diagnosis and General
myeloma issues. Register now, it’s FREE!
http://beating-myeloma.org/WhatIsSelectiveDisseminationOfInformation
13 Clark, K.J.
News you can use: contemporary SDI and anticipatory reference for government
information.
Clark, K.J. ( Univ. of Montana, Missoula, USA); Burroughs, J.M. ( Univ. of Montana,
Missoula, USA). Reference Librarian. vol.47, no.2. 2007. p. 17-28. ISSN - 0276-3877
Government information is becoming available to citizens more quickly than ever before
due to electronic dissemination via the Internet. Two projects that rapidly capture, organize,
and publicize regionally relevant government information are examined: Government News
for Montana and New Mexico News Plus. These news-based sites serve as tools for
collection development and digital archiving, proactive reference, content alerting services,
information literacy, promotion, and outreach. Issues to consider and suggestions for the
application of these services at other libraries are discussed.