Psychosocial Risks at the Portuguese Contact Centres

Transcrição

Psychosocial Risks at the Portuguese Contact Centres
Guimarães.Portugal
PROGRAM
[email protected]
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OPENING SESSION
Reitor da UM e Presidente do CRUP - Prof. António Cunha
Presidente da EEUM - Prof. João Monteiro
Presidente da CMG - Dr. Domingos Bragança (ou representante)
Presidente do Colégio de Especialidade de Medicina do Trabalho da Ordem dos Médicos - Dr. José Eduardo Ferreira Leal
Bastonário da Ordem dos Engenheiros – Eng. Carlos Matias Ramos
Presidente da ABEST (Academia Brasileira de Engenharia de Segurança do Trabalho) - Eng. Evaldo Valladão
Sub-Inspetor-Geral da ACT- Dr. Manuel Maduro Roxo
Presidente da SPOSHO - Prof. Sérgio Miguel
Opening keynote | Chair: A. Sérgio Miguel
10:15
O Papel do IEFP na Formação em Segurança e Higiene Ocupacionais
Jorge Gaspar, IEFP, Portugal
10:45
Coffee-break
Session A1: Fire Safety/Occupational Safety| Chair: João Ventura
11:15
The Evolution of Automatic Sprinkler Protection
Miguel Azevedo, FM Insurance, Portugal
11:45
Estudo exploratório das condições existentes de segurança contra incêndios num estabelecimento de ensino em Portugal
Daniela Teixeira, Paulo Oliveira, Luísa Morgado, João Bastos, Mário Rebelo, Paulo Laranjeira and Miguel Lopes
12:00
Firefighter’s occupational exposure to PM2.5 and polycyclic aromatic hydrocarbons
Marta Oliveira, Klara Slezakova, Maria do Carmo Pereira, Adília Fernandes, Josiana A. Vaz, Cristina Delerue-Matos
and Simone Morais
12:15
Cartografia de Risco de Incêndio Urbano no Quarteirão da “Viela do Anjo | Porto” - Estudo de Suscetibilidade
Silvério Pinto, Vitor Primo, João Costa, Paulo Oliveira and Duarte Ricardo
12:30
Resíduos da Construção Civil: Uma Questão de Saúde e Segurança no Canteiro de Obra
Robson Arruda dos Santos, Gastão Coêlho de Aquino Filho, Bruna Sampaio Matias, Francisco Alyson Vieira Braga,
Cinthya Santos da Silva and Pedro Henrique Gomes da Silva
12:45
Lunch
Session A2: Ergonomics | Chair: Pedro Arezes
14:30
Virtual Reality in Ergonomics: Improving Safety in Critical Situations
Francisco Rebelo, FMH - University of Lisbon, Portugal
15:00
Musculoskeletal pain and physical workload among dental students
Vanessa Silva, Maria Eugénia Pinho, Mário Vaz and José Reis-Campos
15:15
Impact of the work process on power grip strength. A practical case.
Grzegorz Dahlke, Marcin Butlewski and Milena Drzewiecka
15:30
Thumb Reach of Portuguese Young Adult When Interacting with a Touchscreen of One-Handed Device
Mahrus Khoirul Umami, Pedro Arezes and Álvaro M. Sampaio
15:45
Ergonomic Evaluation of Workstations for International Students at Universities: a Case Study
Beata Mrugalska, Pedro Arezes and Nelson Costa
16:00
Coffee-break
16:30
Exposure Risk to Dangerous Drugs (Cytostatic and High Power Active Principles)
Xavier Guardino Sola, INSHT, Spain
17:00
Exposure to emissions from cleaning products in primary schools: a test chamber study
João Cavaleiro Rufo, Joana Madureira, Inês Paciência, Joana Raquel Sousa, Klara Slezakova, Maria do Carmo Pereira,
Lívia Aguiar, João Paulo Teixeira, Mariana Pinto, Luís Delgado, André Moreira and Eduardo Oliveira Fernandes
17:15
Assessment of gaseous pollutants in a preschool environment
Marta Oliveira, Klara Slezakova, Maria Pereira, Cristina Delerue-Matos and Simone Morais
17:30
Evaluation of indoor air quality in kindergartens - Case study
Catarina Marques, Ana Ferreira and João Paulo Figueiredo
17:45
Climate changes influence in occupational exposure to fungi and mycotoxins
Carla Viegas, Marcia Meneses and Susana Viegas
18:00
Chemical Risk in the Footwear Industry
Maria Sá, Rui Azevedo, Osvaldo Machado and João Tavares
Session A3: Chemical & Biological Agents| Chair: Olga Mayan
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Session SB1.1: Chemical & Biological Agents| Chair: Susana Viegas
11:15
Risk Assessment in a Chemical Laboratory
Erick Galante, Daniele Mesquita Bordalo Da Costa, Tanos Celmar Costa França and Renata Schneider Viaro
11:30
Analysis of the chemical hazards present in the sugar production: a comparative study between the crystal
and demerara sugar
Kaline Barboza, Diogo Vasconcelos and Maria de Lourdes Gomes
11:45
Risk agents for worker health at a rapadura factory
Mariana Henrique Rangel, Maria Betania Gama Santos, Paula Marianne Correia, Maria de Lourdes Mendonça
Genuina Neta and Uriel Rodrigo Medeiros Hoffmann
12:00
Evaluation of Exposure to Particulate Poultry Farms
Maria Helena Furtado, Ana Ferreira and João Paulo Figueiredo
12:15
Riscos ocupacionais e de utilização de piscinas públicas
Cristina Santos and Esmeralda Santos
12:45
Lunch
Session SB2.1: Safety Management| Chair: Rui Azevedo
14:30
Analysis of the evolution and impact of electrical occupational accidents in Spain
Juan Castillo-Rosa, Manuel Suárez-Cebador, Juan Carlos Rubio-Romero and Jose Antonio Aguado
14:45
On the use of accident indicators in risk-based management of occupational safety and health. Example of
application to Spain
Sebastian Martorell, Vicente Gallego and Ana Isabel Sánchez
15:00
Exploring marine accident causation: A case study
Tae-Eun Kim and Salman Nazir
15:15
Use of effectiveness and efficiency concepts in occupational safety management on motorways: A systematic review
José Silva, J. Santos Baptista and Carlos Rodrigues
15:30
Management Systems for Health and Safety related to the Prevention of Occupational Accidents and OSHA
18001 Certification In Brazil
Maria Betania Gama Santos, Livia Silva Carvalho, Raiff Barbosa Madureira, Ygor Rufino de Lucena and
Williame Cordeiro da Silva Junior
15:45
Occupational Health and Safety Management System: a case study in a waste company
Delfina Gabriela Garrido Ramos and Ana Costa
16:00
Coffee-break
Session SB3.1: Construction Safety| Chair: J. Cardoso Teixeira
16:30
Good management practices of the waste and of health and safety in constructive process: sustainability,
social responsibility and ethical business activity
Diogo Vasconcelos, Maria Bernadete Melo, Maria Do Socorro Márcia Souto, Ana Helena Caldas and Denise Muniz
16:45
Engenharia de Avaliações: Estudo de Caso da Construção do Metrô, Linha 4 - Trecho Oeste, no Município do
Rio de Janeiro
Diego Meireles Lopes, Alessandra de Souza de Macedo Lopes and Marcelo de Jesus Rodrigues Da Nóbrega
17:00
Asbestos Application in Construction
Cristina Madureira dos Reis, Sara Cristina Grilo Novais, Paula Braga da Silva and Carlos Rafael da Silva Oliveira
17:15
Uma Avaliação sobre Acidentes de Trabalho na Construção de Rodovias Brasileiras
Wellington Santos, Marcelo Nóbrega, Anna Magdaleno and José Fernandes
17:30
Segurança participativa: um estudo de caso na Construção Civil
Rui Cunha and Hernâni Veloso Neto
17:45
Setor da Construção em Portugal - Título Habilitante de Laboração versus Serviços de Segurança no trabalho:
Estudo Exploratório
Frederico Gonçalves, Paulo Oliveira, João Baptista and Bruno Dinis
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Session SB1.2: Ergonomics| Chair: Paula Carneiro
11:15
Biomechanical analysis of the manual handling of fertilizers in silvicultural operations, in mountainous regions
Luciano José Minette, Stanley Schettino, Amaury Paulo Souza, Anna Carolina Minetti Camarinha and Felipe
L.C. Marzano
11:30
Association of Hand Size with Usability Assessment Parameters of a Standard Handheld Computer Pointing Device
Luis Miguel Lopes Lourenço, Rui António Pitarma and Denis A. Coelho
11:45
Ergonomic design of store shelving for the elderly applying universal design with a focus on health and safety
Arkadiusz Kalemba and Marcin Butlewski
12:00
Ergonomics aspects in occupational risk management
Adam Górny and Joanna Sadlowska-Wrzesinska
12:15
Avaliação Ergonómica do Posto de Trabalho do Médico-Dentista
Paulo Laranjeira, Hélia Faria, Miguel Lopes, Mário Rebelo and Paulo Oliveira
12:30
Acessibilidade em Aeronaves - Este problema de ergonomia se perpetua
Edgard Martins and Isnard Martins
12:45
Lunch
Session SB2.2: Psychossocial Risks| Chair: Manuela Vieira da Silva
14:30
The outcomes of shift work in the context of psychosocial functioning - sex aspects
Joanna Sadlowska-Wrzesinska, Adam Górny and Agnieszka Moscicka-Teske
14:45
Caracterização do Estresse Organizacional nos Trabalhadores de uma Instituição de Ensino Superior
Claudia Dias Ollay, Yara Juliano and Flavio Koiti Kanazawa
15:00
Avaliação de Riscos Integrada – Riscos Psicossociais associados a LMERT
José Oliveira Pinto, Mário Basto and Miguel Corticeiro Neves
15:15
Burnout nos Motoristas de Pesados de Longo Curso
Cristóvão Gonçalves and Miguel Corticeiro Neves
15:30
Experiências de Recuperação e o Stress Ocupacional. Contributos para a diminuição dos riscos psicossociais
em contexto laboral
José Pedro Carvalho Araújo and Fátima Lobo
15:45
Psychosocial Risks at the Portuguese Contact Centres
Isabel Maria Bonito Roque
16:00
Coffee-break
Session SB3.2: Physical environment| Chair: Beata Mrugalska
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16:30
Noise Exposure of the students from Colleges of Health Technology of Portugal
Diana Moreira, Renata Rodrigues, Helder Simões, João Paulo Figueiredoand Ana Ferreira
16:45
Risk assessment and control measures from exposure to electromagnetic fields in mobile communications
Fernando Oliveira Nunes, Armando Marques and Vitor Pena
17:00
Characterization of the thermal environment of the metal industry workers (with foundry)
G. A. Fernandes, Nélson Costa and João Santos Batista
17:15
Analysis of thermal conditions in a jewelry shop
Mariana Nogueira, Miguel Durães, Clara Duhamel, Filipa Pedrosa, Eduarda Otero, Gonçalo Matos, Rui
Dantas and Pedro Arezes
17:30
Ambiente Térmico na Industria Têxtil e o seu Impacto na Produtividade
Miguel Lopes, Sara Gomes, Mário Rebelo, Paulo Laranjeira and Paulo Oliveira
17:45
Comfort Lightning and Energy Efficiency in Open Space Offices
Irene Maia, Joana Guedes and J. Santos Baptista
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Session SB1.3: Safety Management| Chair: Delfina Ramos
11:15
Student occupational health and safety in technological education
Daniele Costa, Marcelo Emmel, Erick Galante and Claudia Morgado
11:30
An activity of “acceptable risk”, the one of the Occupational Health and Safety Professionals?
Deolinda Martins and Liliana Cunha
11:45
Communication Strategies in Occupational Safety and Health Training For Foreign University Students: A Case Study
Beata Mrugalska and Tareq Ahram
12:00
Causes of Failure in Corrective Maintenance – A case study
Mohammad Shahriari
12:15
Effectiveness of an intervention in small and medium enterprises by safety assessors with enforcement ability
Jesus A. Carrillo-Castrillo, Juan Carlos Rubio Romero, Francisco Salguero-Caparrós and Daniel
Carballo-Pérez
12:30
Análise de Palavras-Chave para Avaliação de Risco na Atividade Portuária
Cristina Campos, João Baptista and Teresa Almeida
12:45
Lunch
Session SB2.3: Health & Occupational Medicine| Chair: Ema Leite Resende
14:30
Epidemiological analysis of accidents at work in Brazil based on the National Household Health Survey
Adriana Magalhães, Leonildo Nascimento Júnior, Fernanda Sá, Diego Dantas, Damião Souza and Viana Elizabel
14:45
The Impact of Patient’s Suicide on Health Care Professionals
Ana Estêvão, Madalena Antunes and Miguel Tato Diogo
15:00
Dynamics of skin surface temperature in the hand after computer work: a review
Adérito Seixas and Sandra Rodrigues
15:15
Injuries Treatment Body Posture Monitoring System
Marta Meireles, Joaquim Gonçalves, Pedro Macedo, Paulo Simões and Ricardo Simões
15:30
Noise perception of motorcycle police officers in Joao Pessoa, Brazil
Kelly Christine Silva de Lima, Luiz Bueno da Silva, Valéria de Sá Barreto Gonçalves, Erivaldo Lopes de
Souza and José Guilherme Bezerra Fernandes
16:00
Coffee-break
Session SB3.3: Ergonomics| Chair: Laura Martins
16:30
Verification of project requirements that influence the workers' health in the development of industrial
equipment
Suzana Regina Moro, Ieda Claudia Wictor, Aldo Braghini Júnior and Ariel Orlei Michaloski
16:45
Assessing WURLD with infrared images and mouse repetitive challenge
Ricardo Vardasca, Joaquim Gabriel, Francis Ring, Peter Plassmann and Carl Jones
17:00
In-vehicle auxiliary driving equipment systems - a user interaction for safety review
Paulo Simões, Álvaro Sampaio, Pedro Arezes and Jorge Martins
17:15
Physical Exertion in Military during Heat Stress Conditions – Preliminary Results
J. C. Guedes, J. Santos Baptista, Mário Álvares, Mário Vaz, Filipe Conceição, João Campos and José Santos
17:30
A method for evaluating aircraft used for visual flight rules VFR: reliability, performance and security
Edgard Martins, Isnard Martins, Laura Bezerra Martins, Marcelo Soares and Lia Giraldo Augusto
17:45
Influência da obesidade na sobrecarga física percecionada durante a manipulação vertical de cargas – Um
estudo preliminar
Ana Colim, Pedro Arezes, Paulo Flores and Silmara Silva
18:00
Development of ergonomic sofas for labor rest areas
Stanley Schettino, Rawan Hourani, Luciano José Minette and Anna Carolina Minetti Camarinha
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Session SB1.4: Psychossocial Risks| Chair: Hernâni Neto
11:15
Occupational Stress in Portuguese Physiotherapists
Sandra Rodrigues, Luís Faria, Lady Valente and Adérito Seixas
11:30
Gestão da interface trabalho-família e efeitos na satisfação com a vida e na paixão com o trabalho
Cátia Sousa, Gabriela Gonçalves, António Sousa, Tânia Silva and Joana Santos
11:45
Prevenção do acidente baseada no comportamento crítico: estudo de caso em uma indústria de bebidas em
Pernambuco/Brazil
Fernanda Portela and Eliane Lago
12:00
Gestão de Turnos no Centro de Relato e Controlo
Carlos Bernardino, Óscar Frias and Miguel Corticeiro Neves
12:15
Organizational Climate and Job Satisfation. Contribution to the Promotion of Quality of Life in Work Context
Lobo Fátima and Torres Isabel
12:30
Avaliação de Riscos Psicossociais na Manutenção da Esquadra 502 – Caso de Estudo para Operadores de Cabine
Carla Sequeira and Miguel Corticeiro Neves
12:45
Lunch
Session SB2.4: Safety Management| Chair: Mª Dolores Martinez-Aires
14:30
Work, Health and Gender Differences in Portuguese Physiotherapists
Lúcia Simões Costa and Marta Santos
14:45
Clam’s production Floating Platform
Ana Simões, Filipe Chaves and Paulo Simões
15:15
Human development Index (HDI) and frequency rate of fatal occupational injuries. Are they related?
Antonio Lopez-Arquillos, Maria Dolores Martínez-Aires, Juan Carlos Rubio Romero, Jesus A.
Carrillo-Castrillo and María Del Carmen Pardo Ferreira
15:30
Utilização de Scooters de Mobilidade Elétrica: a independência alcançada é acompanhada pela segurança
desejada
António Ribeiro
15:45
What can be the actions following a coal mine accident
Mevlut Calkaya and Mehmet Kemal Gokay
16:00
Coffee-break
Session SB3.4: Health & Occupational Medicine | Chair: José Pedro Domingues
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16:30
Análise postural por fotogrametria-Estudo de Caso
André Luís Cabral and Eduardo C. Silva
16:45
Cross-Sectional Study of Assessment of Thermal Comfort Levels in Aviary Workers
Carolina Carvalho, Helder Simões, João Paulo Figueiredo and Ana Ferreira
17:00
Relationship between BMI, regular physical activity and musculoskeletal back pain indication in college
students
Gustavo Desouzart, Ernesto Filgueiras, Rui Matos and Ana Marques
17:15
Shift work: changing the implications of the circadian rhythm in the safety and health of workers
- Systematic review
Cipriano Almeida, José Augusto Rodrigures Dos Santos and Carmen Diniz
17:30
Food consumption and health status in University of Porto women employees'
João Pedro Marques Lima, Sofia Almeida Costa, Teresa Rs Brandão and Ada Rocha
17:45
Sistema de Monitorização Remota da Temperatura Corporal para Crianças –Requisitos do Produto; Remote
Monitoring System of Children Body Temperature – Product Requirements
Marisa Ribeiro, Vitor Carvalho, Paulo Simões, Estela Vilhena and Dário Teixeira
18:00
A protocol example on calculation of the metabolism for surgeons in an operating room
Nelson Rodrigues, Alberto Miguel, Senhorinha Teixeira and J. Santos Baptista
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Session A.4: Construction Safety | Chair: J. Santos Baptista
09:15
Construction Health and Safety - Towards 2025
Alistair Gibb, University of Loughborough, United Kingdom
09:45
Health and Safety on Construction Sites in Cape Verde
Paulo Palhinha
10:00
Organizational Culture - decisive factor for Safety and Health at work in construction companies
Diogo Vasconcelos, Maria Bernadete Melo, Maria do Socorro Márcia Souto, Ana Caldas and Denise Dantas Muniz
10:15
Construction workers' training: Contributions to a more effective prevention culture
Jorge Gonçalves, João Couto and Manuel Tender
10:30
Safety: Factor of business through the adoption of NTEP in a civil construction company – Case Study
Eliane Lago, Beda Barkokebas Junior, Fabio Barros and Libania Albuquerque
10:45
Coffee-break
Session A.5: Safety Management I| Chair: Nelson Costa
11:15
Building an Effective Safety Culture
João Rodrigues, SONAE, Portugal
11:45
Shaping a work safety by use of the 5S methodology
Adam Górny
12:00
Analysis of registration and notification of circumstances in official investigation reports on occupational
accidents
Francisco Salguero-Caparros, Juan Carlos Rubio-Romero, Manuel Suarez-Cebador and Jesus A.
Carrillo-Castrillo
12:15
Diffusion of integrated occupational health and safety management systems
José Pedro Teixeira Domingues, Paulo Sampaio and Pedro Arezes
12:30
Developments of Safety Science and Safety Management till the End of the 1970s, the Three Mile Island
disaster
Paul Swuste, Coen van Gulijk, Walter Zwaard, Saul Lemkowitz and Jop Groeneweg
12:45
Lunch
Session A.6: Safety Management II | Chair: Rui Melo
14:30
[email protected] - A Proactive Safety Approach
Ralf Trant, CERN, Switzerland
15:00
Analysis of Safety Culture on the Example of Selected Polish Production Enterprises
Marta Znajmiecka Sikora and Katarzyna Boczkowska
15:15
Montagem, Manutenção e Desmontagem de Sinalização Rodoviária Temporária - Estudo de Caso
Bruno Dinis, Paulo Oliveira and Frederico Gonçalves
15:30
Consequences of occupational accidents due to direct and indirect electrical contact
Juan Castillo-Rosa, Manuel Suárez-Cebador, Juan Carlos Rubio-Romero and Jose Antonio Aguado
15:45
Inherent Risk Management Activities Disassemble the Rocks with Explosives
Ranieri A. Pereira, Maria Betania Gama Santos, Kiev A. P. and Debora E. C.
16:00
Coffee-break
16:15
CLOSING SESSION | Chair: A. Sérgio Miguel
17:00
CLOSING CEREMONY
Presidente da SPOSHO, Prof. A. Sérgio Miguel
Vice-Presidente da SPOSHO, Prof. Pedro Arezes
Presidente da ABEST, Eng.º Evaldo Valladão
Inspetor-Geral do Trabalho de Cabo Verde, Eng.º João de Carvalho
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Session SB4.1: Ergonomics | Chair: Denis Coelho
09:15
Influence of the “Safety and health” criterion in the choice of tunnelling method
Manuel Tender and João Couto
09:30
Human Systems Engineering Approach for Safety and Risk Management of Complex Systems Design
Tareq Ahram, Waldemar Karwowski and Christianne Falcao
09:45
Working Postures of Spot Welding Machine Operators
Andrzej Lasota and Krzysztof Hankiewicz
10:00
Safety Lifting -Equipment's
António Teodoro
10:15
Schoolbag weight and the postural and psychophysical changes in young students: a pilot study
Diana Silva, Diogo Silva, Helena Soares, Rubim Santos, Pedro R.R. Monteiro, Isabel Loureiro and
Matilde A. Rodrigues
10:30
Ergonomic in the callcenter context: Protocol of the Ergonomic Work Analysis of the Telemarketing
Mariana Bormio, João Eduardo Guarnetti dos Santos, José Carlos Plácido da Silva and Erica Pereira das Neves
10:45
Coffee-break
Session SB5.1: Psychossocial Risks| Chair: Carla Barros
11:15
Sustainable Work and Health - a Study on Active Aging
Isabel Torres, Tânia Gaspar and Fátima Lobo
11:30
Fatores de risco na atividade de procuradores do trabalho: aplicação do Effort-reward Imbalance Questionaire
(ERI-Q)
Francisco Milton Araújo Junior, Cláudia Marisa Madureira Pereira and Marta Santos
11:45
Avaliação dos Riscos psicossociais percebidos pelos trabalhadores das empresas de limpeza em Portugal
Pedro Carrana and Marta Pinto
12:00
Do OHS Staffs understand problem of psychosocial risk at work? Pilot study
Joanna Sadlowska-Wrzesinska
12:15
Life quality and health of women workers from family agriculture
Ana Letícia Pereira, Fernanda Sá, José Jailson Almeida Júnior, Clara Janyelle Carvalho, Diego Dantas and Leonildo Nascimento Jr.
12:45
Lunch
Session SB6.1: Physical Environment | Chair: Matilde Rodrigues
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14:30
The Noise Exposure of Workers of the Footwear Industry
Maria Sá, Rui Azevedo, Osvaldo Machado and João Tavares
14:45
Work Environmental conditions (noise and vibrations) in Dance teaching. Implications for Teachers. Case in
Study in a Professional Conservatory of Dance in Spain.
Antonio J. Cubero-Atienza, Maria Dolores Redel-Macías and Maria Del Carmen Del Rio-Orozco
15:00
Numerical Modeling of the Physical Parameters of the Thermal Environment in Industrial Contexts
Ricardo Costa, Senhorinha Teixeira and Isabel Loureiro
15:15
Efeito do Tolueno e Ruído na Génese de Perda Auditiva Ocupacional
Ana Baltazar Santos and Pedro Arezes
15:30
Avaliação de Vibrações e Ruído de Baixa Frequência no Convés de Voo de uma Fragata
Luís Vitorino and Miguel Corticeiro Neves
15:45
Vehicle Thermal comfort: generalized linear modeling to the case of the military police of Paraíba - Brazil
Elaine de Medeiros, Erivaldo de Souza and Luiz da Silva
16:00
Coffee-break
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Session SB4.2: Safety Management | Chair: Mohammad Shahriari
09:15
Portuguese Economic Situation of the Influence on the Labour Accident
Fernando Moreira
09:30
Segurança no Planeamento e Execução de Trabalhos em Parques Eólicos
Núria Ferreira and Miguel Corticeiro Neves
09:45
Hazardous occupational health & safety issues in quarries
Mohammad Shahriari and Mehmet Kemal Gokay
10:00
Time to re-evaluate responsibility of mine engineers in Turkey to obtain safer workplace environment
Mehmet Kemal Gokay and Mohammad Shahriari
10:15
Comparison of risk management methods – MIAGR/ Other Methods
Rui Veiga, Cristina Cadete Pires and Nuno Gomes
10:30
Evaluation of the quality of work of the health and safety service using the Servqual method - a case study
Hanna Gołaś, Anna Mazur and Beata Mrugalska
10:45
Coffee-break
Session SB5.2: Ergonomics | Chair: Florentino Serranheira
11:15
The Portuguese anthropometric database comparison
André Luís Cabral
11:30
Prevalence of symptoms of musculoskeletal injuries related to the work of caregiver
Sara Reis, João Almeida, João Paulo Figueiredo and Ana Ferreira
11:45
Impact of fatigue on selected psychomotor characteristics: A practical example (Dufour Cross-Shaped
Apparatus)
Marcin Butlewski, Grzegorz Dahlke and Milena Drzewiecka
12:00
Application of the TRIZ method in design oriented to the various needs of people with disabilities
Patrycja Królak and Marcin Butlewski
12:15
Analysis of work disability in the workers of a central hospital – the impact of the musculoskeletal injury
Nádia Salvador, João Almeida, João Paulo Figueiredo, Ana Ferreira, João Amaro, Cláudia Vieira and
Pedro Norton
12:30
Evaluation of a public intervention in high injury rate enterprises
Jesus A. Carrillo-Castrillo, Daniel Carballo, Francisco Salguero Caparrosand Juan Carlos Rubio Romero
12:45
Lunch
Session SB6.2: Chemic. & Biolog. Agents | Chair: Carla Viegas
14:30
Task-based approach importance for the occupational risk assessment – The case of particles exposure in
feed industry
Susana Viegas, Tiago Faria, Mateus dos Santos and Elisabete Carolino
14:45
Trends of volatile organic compounds in different indoor microenvironments: a review
Inês Paciência, Joana Madureira, João Cavaleiro Rufo, João Paulo Teixeira, André Moreira and Eduardo
Oliveira Fernandes
15:00
Heavy metal exposure in landfill leachate treatment facilities
João Jesus, Pedro Travanca, Merijn Picavet, Tomás Albergaria, Cristina Deleure-Matos, Teresa OlivaTeles, Anthony Danko and Miguel Tato Diogo
15:15
Impact of exposures to environmental factors on sense of balance stimulation
Grzegorz Dahlke, Marcin Butlewski and Milena Drzewiecka
15:30
The air fresheners influence on the quality of the air - Cross-Sectional study
Ana Margarida Duque, Ana Ferreira and João Paulo Figueiredo
15:45
Occupational risks in healthcare sector. Hazard perception and risk assessment in clinical service
Teresa Lajinha and Miguel Tato Diogo
16:00
Coffee-break
9
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B1.15
B1.16
B1.17
day 24
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Session SB4.3: Education | Chair: Isabel Loureiro
09:15
Empowerment for women riverside farmers: Workplace health promotion at Northeast of Brazil
Bartolomeu Lima Filho, Fernanda Sá, Dimitri Guedes, Beatriz Araújo, Adriana Magalhães and
Sérgio Lima e Silva
09:30
Noise-induced hearing loss in music teachers
Ana Delgado, Filipa Carvalho and Rui B. Melo
09:45
Aplicação da Metodologia Ativa no Processo Ensino-Aprendizagem nos Cursos de Engenharia Elétrica e
Mecânica da UNISUAM: Projeto e Desenvolvimento de Bancadas e Painéis Didáticos
Lucas Vilaca Manhaes, Roberto Cruz da Silva, José Marques Lopes, Geraldo Motta Azevedo Junior and
Marcelo de Jesus Rodrigues da Nóbrega
10:00
A perspectiva do ensino de Ergonomia nos cursos de design de moda no Brasil
Gabriela Nakayama, Suzana Martins and Laura Bezerra Martins
10:15
Avaliação dos desperdícios alimentares em Jardins de Infância
Rita Seco, Cristina Santos, João Paulo Figueiredo and Ana Ferreira
10:45
Coffee-break
11:15
Measurements of indoor radon and total gamma dose rate in Portuguese thermal spas
Ana Sofia Silva, Maria de Lurdes Dinis and Alcides Pereira
11:30
Avaliação da Radiação Gama Total e Taxa de Dose de Radiação Gama nos Spas Termais Portugueses
Ana Sofia Silva and Maria De Lurdes Dinis
11:45
Avaliação dos efeitos sinérgicos sobre o trabalhador exposto a fatores de riscos físicos em simultâneo
Felipe Mendes, Béda Barkokébas Junior and Pedro Arezes
12:00
Occupational Noise Mapping in an Industrial Environment
André Cordeiro, Alberto Sérgio Miguel, António Oliveira and Rui Ramos
12:15
Exposição Simultânea a Vibrações e Ruído de Baixa Frequência em Mecânicos de Aeronaves
Miguel Corticeiro Neves, Ângela Leal, Mariana Alves-Pereira, Rita Canotilho and Helena Ribeiro
12:30
Influence of temperatures’ variation on students’ productivity
Flávia Brito, Rafaela Rodrigues, Luiz Silva, Erivaldo Souza, Rodrigo Souza and Antonio Coutinho
12:45
Lunch
Session SB5.3: Physical environment | Chair: Laura Martins
Session SB6.3: Ergonomics | Chair: José Carvalhais
10
14:30
An Ergonomic Cart Design for Occupational Health Promotion at a Food Manufacturing Company in Iran: An
Approach on Industrial Ergonomics Intervention
Hassan Sadeghi Naeini, Neda Salehi and Mahboobeh Sadeghi Naeini
14:45
A Dor e o Desconforto no Trabalho: Estudo de Caso no Setor Têxtil
Fernanda Daniela Dionísio, Horácio Castro, Rita Silva and Celina P. Leão
15:00
Ergonomic improvements in a packaging line: a case study
Sandra Fonte, Nélson Costa and Carina Pimentel
15:15
Job accommodation of people with disabilities in the construction industry: analysis of production and absence
Bruno Maia de Guimarães, Béda Barkokebas and Laura Bezerra Martins
15:30
Bathroom Accessibility Problems for Reduced Mobility Individuals
Cristina Madureira dos Reis, Carlos Rafael da Silva Oliveira and Paula Luisa Braga da Silva
15:45
Retrato Falado Forense, a substituição do lapis pelo mouse
Isnard Martins and Edgard Martins
16:00
Coffee-break
day 24
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B1.15
B1.16
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B.1.17
Session SB4.4: Organisational Factors | Chair: Liliana Cunha
09:15
Relationship between Production Cycles and Noise Patterns in Loading and Transport Operations in Quarries
Luisa Matos, J. Santos Baptista, Ana Coelho and Paulo Roberto Costa
09:30
Analysis of potential risks for the user in equipment and workstations
João Soares, Irene Ferreira and Alvaro Sampaio
09:45
Redução das quedas de doentes num hospital: a influência das alterações do envolvimento ambiental e
organizacional
Tânia Pinto and Florentino Serranheira
10:00
Experiências de recuperação e satisfação labora/ Recovery esperiences and job satisfaction
Fátima Lobo and Diana Alves
10:15
Approach in the implementation of the QMS NP ISO 9001:2015 – Abordagem na Implementação do SGQ NP ISO
9001:2015
Eva Rafael Coelho Santiago, Luis Azevedo Azevedo, Afonso Albuquerqueand João Martins
10:30
Boas Práticas de Higienização das Mãos em emergência Pré-Hospitalar
Ana Rocha, Cristina Santos, João Paulo Figueiredo and Ana Ferreira
10:45
Coffee-break
Session SB5.4: Ergonomics/Health | Chair: Divo Quintela
11:15
Eficácia de um programa de ginástica laboral: influência da prática de actividade física no estado de saúde
auto-percepcionado
Tiago Matoso, Ema Leite, Monica Pereira, João Carita, Ana Fernandes and Marilia Jorge
11:30
Condições Físicas dos Locais de Trabalho dos Controladores de Tráfego Aéreo da FAP e Incidentes de Tráfego
Aéreo
Márcia Pereira and Miguel Corticeiro Neves
11:45
Boas Práticas, Higienização das Mãos e Uso de Equipamentos de Proteção Individual em Prestadores de
Cuidados de Saúde
João Farinha, Cristina Santos, João Paulo Figueiredo and Ana Ferreira
12:00
Self-rated health and their relationships with work in the perspective of the women Brazilian Northeast
Adriana Magalhães, Diego de Sousa Dantas, Fernanda Sá, Leonildo Nascimento Júnior, Damião Souza and Viana Elizabel
12:15
Survey of the knowledge and correct use of Scrub suits, Gowns and Clean air suits in Portuguese Hospitals
Maria José Abreu and Patricia Ribeiro
12:45
Lunch
Session SB6.4: Safety Management | Chair: Fernanda Rodrigues
14:30
Projeto Piloto de Controlo do Cumprimento das Condições Operacionais e Medidas de Gestão do Risco
Sofia Barata, Roberto Valadares, Ana Fernandes, Rui Cabrita and Susana Pimpão
14:45
Protecção Contra Radiações Ionizantes na Industria de Fosfatos
Fernando P. Carvalho, João M. Oliveira and Margarida Malta
15:00
Estudo de Análise de Risco Tecnológico de um Projeto Multifamiliar Adjacente a uma Área Industrial: Estudo
de Caso na Cidade do Rio de Janeiro
Marcelo Nóbrega, Airton Lima, Luiz Aguiar and Anna Magdaleno
15:15
Risk Assessment and Management: easier said, perhaps with too many words, than done - the importance of
the culture of prevention
Elisabetta de Cillis, Mario Patrucco, Romano Borchiellini and Paolo Fargione
16:00
Coffee-break
11
Hall
The authors of Posters, should be next to them on
Wednesday between 16:00 and 16:30.
posters
Day 23
12
1
Occupational exposure assessment to particles with
task-based approach
Susana Viegas, Marina Almeida-Silva, Tiago Faria, Mateus
dos Santos and Carla Viegas
36
Brazilian Performance Standard - NBR 15.575: Safety in
use and operation of housing buildings
Flávia Santos and Maria Aparecida Hippert
38
Design for maintenance guidelines: Safety height work
Isabela Stiegert, Aparecida Hippert and Marcos Borges
41
BIM as a support for the design process with fire safety
regulations
Leonardo Sanches, Maria Aparecida Hippert and Gustavo
Francis Abdalla
44
Information Technology Applied to the Safety Management
Adriano Moreira, Maria Aparecida Hippert and Marcos
Borges
52
Working conditions in the ceramic industry: assessment of
the heat exposure with the Predicted Heat Strain (PHS)
index
José Rodrigues, A. Virgílio M. Oliveira, Adélio Gaspar,
António Raimundoand Divo Quintela
55
Shift work: Impact on sleep, family and social life and
work satisfaction
Isabel Silva and José Keating
66
Industrial Wastes: analysis of parameters addressed by
the Regulatory Norm 25 in a tannery located in southwest
of Minas Gerais
Kamyla Reis, Estefania Silva and Wemerton Evangelista
90
The influence of the quality of the cooking oil from the
frying process in food safety - Case study in the catering
industry
Marisa Silva, Paulo Oliveira, Mónica Dias-Teixeira and
Mariline Fernandes
95
A vision for Occupational Risk Prevention by researchers
in Nanoscience not exposed to nanomaterials
Beatríz María Díaz-Soler, Maria Dolores Martínez-Aires and
Mónica López-Alonso
98
Work-related musculoskeletal disorders of the upper
limbs in an auto components company
Luísa Silva, Paula Carneiro and Ana Cristina Braga
109
Safety Coordinator specific on a road construction
Cristina Madureira Dos Reis, Teresa Lopes Machado, Márcio
André Araújo Mieiro and Carlos Rafael da Silva Oliveira
121
Health care staff perception of noise in neonatal
intensive care units: a questionnaire survey from
NeoNoise Project
Carlos Carvalhais, Joana Santos, Maria Coelho, Ana Xavier
and Manuela Silva
133
A Construção Civil e a Gestão de Saúde e Segurança no
Brasil e em Portugal: um olhar sobre as obras de pequena
dimensão.
Haroldo Gomes, Pedro Arezes and Luiz Carlos Fadel de
Vasconcellos
136
Fungi occupational exposure assessment: a methodology
to be followed for a more sound health effects discussion
Carla Viegas, Orlando Neves, Raquel Sabino and Susana
Viegas
137
Discussão das medidas de controle de riscos ambientais
adotadas, na etapa de pasteurização, por uma fábrica de
cerveja.
Helyda Karla Barbosa Bernardes, Cícero Ferreira Machado
and Maria Bernadete Fernardes Vieira de Melo
138
Application of human biomonitoring programmes in
occupational exposure contexts – an overview
Carina Ladeira and Susana Viegas
141
Severity of occupational accidents in petrol stations
Juan Carlos Rubio Romero, María Del Carmen Pardo
Ferreira, Antonio Lopez-Arquillos and Jesus A.
Carrillo-Castrillo
143
Avaliação da insalubridade por exposição a ruído em uma
empresa gráfica
Cicero Ferreira Machado and Maria Bernadete Fernandes
Vieira de Melo
145
The measure of social well-being and psychosocial effects
in a population of chronically ill patients affected by
asbestos poisoning
Adela Reig Botella and Miguel Clemente
148
Occupational Noise and Hearing Protection Use in
Industry
Ieda Claudia Wictor, Antonio Augusto De Paula Xavier and
Ariel Orlei Michaloski
150
Redução do Ruído por Aplicação de Lã de Rocha
Paulo Laranjeira, Miguel Lopes, Paulo Oliveira and Mário
Rebelo
167
Estresse Térmico na Indústria da Construção Civil: Uma
Breve Revisão
Tanise Fuckner de Oliveira, Ieda Claudia Wictor, Antonio
Augusto De Paula Xavier and Ariel Orlei Michaloski
171
Avaliação do parâmetro SEAT em motoristas de autocarros
urbanos
Maria Luisa Matos, Paulo Roberto da Costa and J. Santos
Baptista
172
Effects of perceived stress and fatigue in Firefighters
cognitive performance: a pilot study
Susana Rodrigues, Joana Paiva, Gonçalo Pimentel and João
Paulo Silva Cunha
The authors of Posters, should be next to them on
Thursday between 16:00 and 16:30.
Day 24
173
Occupational exposure to fungi and mycotoxins in swine
feed production: Data Review
Carla Viegas, Fabio Garcia, Luis Monteiro, Pedro Rodrigues,
Sandra Henriques and Susana Viegas
175
Uma visão geral das intervenções e ações tomadas por um
órgão regional de Segurança e Saúde no Brasil
Denise D. Muniz, Maria Bernadete F. V. de Melo, Maria do
Socorro Márcia L. Souto, Rafaela Guedes and Flávio Rique
176
Work environment in quality assurance
Adam Górny
181
Prevention through design in tunneling
Manuel Tender, João Couto, Jorge Augusto Gago Gonçalves
and Carlos Arévalo
183
Preparação e desenvolvimento de um sistema de gestão
da qualidade (NP EN ISO 9001:2008) para uma empresa
produtora de componentes de aplicação industrial
Daniela Teixeira, Paulo Oliveira and Vanda Lima
184
Estudo exploratório das condições existentes de uma
organização para o desenvolvimento/implementação de
um sistema de gestão da qualidade - Estudo de caso
Daniela Teixeira, Paulo Oliveira and Vanda Lima
185
Preventing Accidents: Ergonomics Videography in
Occupational Safety
Jorge Freund and Mario Vidal
188
Preparação e desenvolvimento das medidas de
autoproteção para uma instituição de ensino - Estudo de
caso
Daniela Teixeira, Paulo Oliveira, Luisa Morgado, João
Bastos, Mário Rebelo, Paulo Laranjeira and Miguel Lopes
189
Saúde do trabalhador: análise dos riscos ambientais e
doenças ocupacionais em um curtume
Estefânia Paula da Silva, Kamyla Espíndola Gibram Reis,
Wemerton Luís Evangelista, Pedro Henrique Silva and Lucas
Pimenta Silva Paiva
222
Improving Safety and Health in a Lean Logistic project: a
case study in an automotive electronic components
company
Sérgio Vicente, Anabela Alves, M. Sameiro Carvalho and
Nelson Costa
228
Health risks related to nanomaterials used in
cementitious materials marketed
Beatriz María Díaz-Soler, Maria Dolores Martínez-Aires and
Mónica López-Alonso
19
The workaholism as an obstacle to safety and well-being
in the workplace
Gabriela Gonçalves, Débora Nené, Cátia Sousa, Joana
Santos and António Sousa
91
Perception of Occupational Risk Exposure to Xylene and
Toluene by Workers Furniture Industry
Manuel Pedro and Mónica Dias Teixeira
190
Avaliação de riscos ocupacionais numa empresa de
serralharia: Caso de estudo
Helena Guedes, Paulo Oliveira, Mário Rebelo, Paulo
Laranjeira and Miguel Lopes
192
Occupational exposure to particles during hotel's rooms
cleaning
Inês Costinha, Sofia Simões, Filipa Figueiredo and Susana
Viegas
198
O impacto da inclusão do dador na avaliação ergonómica
dos locais de colheita de sangue.
Patrícia Campos and Isabel Loureiro
199
Assessment of risk to work-related musculoskeletal
disorders of upper limbs at welding stations
Andrzej Marek Lasota and Krzysztof Hankiewicz
210
Avaliação de Riscos Ocupacionais na Indústria da
Construção: Estudo de Caso
Carlos Lourenço, Paulo Oliveira, Mário Rebelo, Paulo
Laranjeira and Miguel Lopes
212
Caso de Estudo – Coluna Vertebral vs. Movimentação
Manual de Cargas
Carlos Magalhães, Mário Rebelo, Paulo Laranjeira, Hélia
Faria, Luísa Mota, Miguel Lopes and Paulo Oliveira
214
Estudo da prevalência de sintomas músculo-esqueléticos
nos trabalhadores de um centro de triagem de resíduos
valorizáveis
Ana Lopes and Maria Eugénia Pinho
216
Trend analysis of occupational accidents in Spain
considering economic and regulatory changes
Ana Sanchez, Vicente Gallego and Sebastian Martorell
217
The impact of work shift on psychosocial risks: a case
study
Andrea Seixas, Tânia Ferreira, Manuela Vieira Silva and
Matilde A. Rodrigues
219
Conceptual design of a medical device for transference of
bedridden people in domestic environments – preliminary
studies
Paulo Pereira, Karolina Bezerra, José Machado, Filomena
Soares and Vitor Carvalho
13
Hall
posters
223
Influence of work processes on variations in the
parameters of complex reactions to stimuli
Grzegorz Dahlke, Milena Drzewiecka and Marcin Butlewski
224
Mulheres na Aviação: Desordens ginecológicas
Edgard Martins and Isnard Martins
229
O Impacto do Transporte Ferroviário de Mercadorias
Perigosas no Concelho de Matosinhos em 2012 - Caso de
Estudo
Eduardo Silva and Paulo Oliveira
233
Gerenciamento da Implantação da Produção + Limpa
(P+L)
José Luiz Fernandes, Eduardo Linhares Qualharini, Andréa
Sousa da Cunha Fernandes and Marcelo de Jesus Rodrigues
da Nóbrega
237
Coffee Drinks – Changing patterns of ingestion of bioactive
compounds?
Marzieh Moeenfard, Nuno Borges, Alejandro Santos and
Arminda Alves
243
The impact of work on body composition changes in
workers
Grzegorz Dahlke, Milena Drzewiecka and Marcin Butlewski
248
Occupational noise in urban bus - A short review
Luciana Pedrosa, Maria Luísa Matos and João Baptista
250
Estudo exploratório sobre a influencia dos compostos
polares dos óleos alimentares na segurança alimentar Caso de estudo
Marisa Silva, Paulo Oliveira and Mónica Dias
254
The influence of job rotation on wrist position sense: a
preliminary study among assembly workers in a real-life
occupational setting
Joana Santos, Inês Mesquita, Pedro Monteiro, Rubim Santos,
João Santos Baptista and Mário Vaz
255
Uma abordagem de sucesso no ensino da Usabilidade
Isabel L. Nunes
257
A Teoria da Informação e o uso da Tecnologia da
Informação em Aeronaves: A Analogia com o Processo de
Comunicação entre Seres Humanos
Edgard Martins and Isnard Martins
259
Convergência Digital, a aproximação do limite da
Inteligência Computacional
Isnard Martins and Edgard Martins
14
266
Ambulatory Register of the Electrocardiogram Research in
Firefighters
Camille Martins, Joaquim Pereira, Telmo Pereira, Jorge
Conde and Helder Simões
268
Acidentes no pessoal das escolas públicas de Barcelos e
Esposende (2009-2015) - Accidents in personnel of public
school centres in Barcelos and Esposende (2009-2015)
Maria Jesus Rodriguez Blanco
271
Silicosis, a preventable occupational disease: current
status and challenges
António Marques and Alice Gonçalves
278
Formal education of OSH specialists
Małgorzata Spychała and Marcin Butlewski
280
PtD applied in civil construction contractors.
Mirtes Mahon Mattar and Béda Barkokeba Junior
283
Gestão de Projeto de Implementação das Medidas de
Autoproteção no Laboratório Ensaios Físicos da Mota-Engil
à luz da NP ISO 21500:2012
Eva Santiago and Marisa Lago
285
Incineração dos Resíduos Sólidos Urbanos e Risco de
Libertação de Substâncias Radioactivas
Fernando P. Carvalho, João M. Oliveira and Margarida Malta
288
Estudo da Iluminação nos Serviços Administrativos de uma
Escola do 2.º e 3.º Ciclo
Aurora Silva, João Guterres, Isabel Loureiro and Nelson
Costa
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ORGANISATION
SPOSHO: Sociedade Portuguesa de Segurança e Higiene Ocupacionais
DPS - Universidade do Minho - 4800-058 Guimarães | [email protected] | www.sposho.pt
co-organisers
SOBES
institutional support
ALAEST
ALAIST
official sponsors
Sociedade
Brasileira de
Engenharia de
Segurança
media partners

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