Key Account Manager - After Sales

Key Account Manager - After Sales
für Mulgrave, Mercedes-Benz Australia/Pacific Pty Ltd
Kontakt Personal
at Mercedes-Benz Careers
[email protected]
Stellennummer
MER000016P
Veröffentlichungsdatum
24.02.2016
Tätigkeitsbereich
Marketing und Vertrieb
Abteilung
Parts Business MB & Freightliner Trucks
& Buses
Aufgaben
A fantastic opportunity is available for an experienced and proactive individual to join the Commercial
Vehicle After Sales team based in Mulgrave. In this position you will manage all of our Key Customer
Accounts by maintaining quality long term relationships and driving growth of Mercedes-Benz Truck,
Freightliner and FUSO parts and service.
You will also introduce Key Account Customers’ to parts and service products and initiatives, whilst
ensuring exceptional customer satisfaction is achieved.
Reporting to the After Sales Operations & Communications Manager, your role will include:
- Ensuring parts and service targets for Key Account Customers are achieved whilst driving annual growth
for Mercedes-Benz, Freightliner and FUSO service and parts products.
- Maintaining effective and productive relationships with dealers and Key Account Customers to drive
customer satisfaction and ensure an effective ongoing partnership.
- Identifying new opportunities for parts and service sales growth and “value add” initiatives for key
accounts.
- Providing support and coaching to dealerships to ensure a common after sales approach is achieved for
Key Account Customers across the dealer network.
- Working in conjunction with our Sales, Parts and Service Divisions to effectively support our key
accounts and their fleets.
- Providing accurate and timely reporting to management for all Key Account Customer activities.
- Managing, maintaining and being the system owner of Fleet purchasing and Key Account Management
IT systems.
Qualifikationen
The successful candidate will demonstrate excellent verbal and written communication skills. You will
have strong presentation skills, with the ability to comfortably present to both small and large groups.
Your attention to detail and ability to build effective relationships at all levels is integral in this position.
You will also have strong knowledge and experience in either the Commercial Vehicle automotive
industry, retail automotive industry or with a Fleet Management Organisation. Ideally you will be qualified
in a mechanical trade, Business, Economics or similar.
Further career development opportunities exist for the right candidate.
base salary, bonus potential, superannuation and company vehicle.
This role offers a competitive
If you consider yourself suitable for this position, please apply by Thursday 3rd March 2016.
This is a local, permanent role. You must have a perm anent working visa for Australia / New Zealand to
be able to apply for this position.
Jetzt bewerben
Benefits
Firmenwagen
Essenszulagen
Coaching
Mitarbeiterbeteiligung
Barrierefreiheit
Homeoffice
Mitarbeiterhandy
Kantine
Events
Parkplatz
Gesundheitsmaßnahmen
Mitarbeiterrabatte
Internetnutzung