Modulname Psychology of Interpersonal Communication

Modulname
Psychology of Interpersonal Communication
Modul Code
PICO
ECTS-Credits
3
Contact Lessons
Total Amount of Work /
Workload in hours
31.5 hours
Guided Self-study
20 hours
Individual Self-study
38.5 hours
Total
90 hours
Semester
Full-time Study: 4. Semester
Language
English
Module Level
B
I
A
C
R
M
Part-time Study:
. Semester
S
(Erklärung am Ende)
Module Type
(Erklärung am Ende)
Lecturer Responsible
Dr. Christa Uehlinger
Lecturer Team
Methods of Teaching and
Learning
Lecture / presentation / discussion / group work / role play/ self-reflection
Intention
FHGS students are able to apply a variety of communication skills in a
differentiated way and in accordance with the requirements of specific
situations. They are, moreover, acquainted with the theoretical
background of these skills. They can meet the complex challenges of
interpersonal communication in the business environment
Educational Objectives
(Abschlusskompetenzen)
Professional Competences:
 The students are familiar with some of the key models as well as
important psychological aspects of interpersonal communication and
can specify them
 The students can apply crucial communication techniques in
accordance with the requirements of a specific situation
Method Competences:
 The students can analyze typical communication processes on the
basis of a sound theoretical background
Self Competences:
 The students develop a keen sense of interpersonal communication
as a continuous learning process
 The students improve their communication ability and become more
reasoned, more reasonable and more effective communicators
Social competences
 The students are able to conduct a dialogue/conversation in a
business situation in a mindful and effective way.
Content
Me as a Communicator


Interpersonal Communication and self (self-concept, selfawareness, self-esteem, self-disclosure)
Interpersonal Communication and perception (stages of perception,
perceiving others, attribution theory)
Being in a Dialogue



Overview of communication models and their practical impact
Paul Watzlawick: Five axioms
Friedemann Schulz von Thun: Four aspects of a message
Interpersonal Communication Skills





Listening and responding skills (listening defined, active listening,
stop, look, listen)
Verbal communication skills (Understanding how words work,
barriers, getting behind the words)
Giving and receiving feed-back
Addressing emotions
Nonverbal communication skills (body, gestures, eye contact, facial
expression, personal space)
Special Topics



Power in Interpersonal Communication (basic principles, types of
power, communication power)
Conflict management skills
Non-violent communication
A good Conversation

Requirements
(Eingangskompetenzen)
Teaching Material
Creating the right climate
appropriate knowledge of English language
Required reading
 Beebe, St.A./Beebe, S.J./Redmond, M.V., Interpersonal
Communication, Relating to Others, 7th edition, Person, 2014
ISBN 13:978-1-292-04031-8
 Hand-outs of lessons
 Exercises
 Articles
 References
Further reading:


DeVito J, The Interpersonal Communication Book, Pearson, 2009
ISBN 0-205-68234-0
Watzlawick, P./Beavin Bavelas,J./Jackson, D.D., Pragmatics of
human communication, Norton&Company, 2011
ISBN 978-0-393-70707-6
Efficiency statement
Oral exam; Duration:
Prüfungsart und -dauer
Written exam; Duration: 90 minutes
Presentation, Duration:
Projects
Learning reports
Written assignments
others, namely:
Efficiency statement
final written examination (100%)
Weitere Angaben (z.B.
Gewichtung der Prüfungsteile
bei mehreren
Leistungsnachweisen, erlaubte
Hilfsmittel, Anforderungen
closed books
Specifics
Legende Modulniveau:
B – Basic level course: Modul bzw. Kurs zur Einführung in das Basiswissen eines Gebiets
I – Intermediate level course: Modul bzw. Kurs zur Vertiefung der Basiskenntnisse
A – Advanced level course: Modul bzw. Kurs zur Förderung und Verstärkung der Fachkompetenz¨
S – Specialised level course: Modul bzw. Kurs zum Aufbau von Kenntnisse und Erfahrungen in einem
Spezialgebiet
Legende Modultyp:
C – Core course: Modul bzw. Kurs des Kerngebiets eines Studienprogramms (Pflichtmodul bzw. Pflichtkurs)
R – Related course: Unterstützungsmodul bzw. -kurs zum Kerngebiet (z.B. Vermittlung von Vor- oder
Zusatzkenntnissen) (Wahlpflichtmodul bzw. -kurs)
M – Minor course: Wahlmodul bzw. -kurs