Raquel Kussama

Raquel Kussama
45 years old - Brazilian - Resident in Campinas / SP / Brazil
Personal Contact: 55 19 3252-6696 / 9341-7938 - Commercial.: 55 19 9195-5375 – Mobile
e-mail: [email protected]
Source:
Website: www.raquelkussama.com.br
Google – Raquel Kussama
YouTube – Raquel Kussama
Professional Qualifications:
Experience of more than 25 years development in small, medium and large size companies of
Campinas, São Paulo, Osasco, Brasília, Belém, Minas Gerais, Goiânia, Salvador, Recife, in the
economy segment: industry (chemical, metallurgy, agribusiness, textiles, foodstuffs, capital goods),
services, trade and public administration.
For the past 15 years, we've been working with focus on Professional Competence whether technical,
behavioral, emotional, spiritual, highlighting some work performed:
Lecture: about human behavior and the interference of its results in organizations.
Strategic Planning of Human Behavior: through consultancy and advice to executives and
business owners, actions for improvement and organizational restructuring are made in search for
positive results with focus on human and organizational development. Also in the creation of
Sales Strategy of the company, in the Structure of People Management, through the
implementation of Internal Rules, Policies and Procedures of People Management, Code of Ethics
and in the Process of Professionalization of the company.
Creation, Structuring and Supervision of the Human Resources Area: development of
projects of action for HR and supervision of professionals in the implementation of the best
practices in People Management / HR.
Leadership Development: lectures, training, capacity training and leadership building. Working
in private and public organizations, with levels of leadership, as well as to suppliers and
distribution channels, aiming to reach awareness about what business is and the importance of the
role of command and influence on people.
Team Development: create strategic alliances in organizations by integrating and strengthening
the positive aspects of each professional, providing guidance on overcoming the individual's limits
when the team is required.
Improvement of Human Behavior: From the Professional Profile Analysis, we advise, what
means we contribute with professionals - Leaders of the organization so that in the aspects of
human behavior and social relationships, and yet facing the reality of the organizational context,
the daily action is reconsidered and changed in accordance with the trends of professional profiles
and of the vision of competitive and successful organizations. It is the change in attitude and
behavior of the person.
Social Projects: Vocational Guidance - focus on Behavioral Competence for Insertion in the
Labor Market for adolescents from 16 to 19 years old, the Administrative Assistant Training
Program and the project of Inclusion of the Impaired in the Company (from internal organization,
selection and preparation of leaders and work colleagues).
Some Served Clients – as consultant:
METALDYNE, VILMORIN, DEKKER CHRYSANTEN, UNIPLAST, LOJAS PP, EAGLE
SEEDS, EQUIPAR, AVIAGEN BRASIL/AGROCERES ROSS, CAMARA DOS DEPUTADOS –
Brasília, K&G COSMÉTICOS, ORSINI INDUSTRIAL, INDUSCAMP, INCOTEC BRASIL,
CLAUSE BRASIL, ECOMAR, TEXTIL ASSEF MALUF, TECH FILTER, APEX BRASIL,
SEMINIS BRASIL, ENGELHARD BRASIL, SINDINSTALAÇÃO – FIESP, NASH DO BRASIL,
CIESP CAMPINAS E INDAIATUBA, CDL CAMPINAS, NOGUEIRA SA, NITRO QUIMICA VOTORANTIM, CARWIN, VECOTEC, HOSPITAL VERA CRUZ, TREZE E PAULISTA,
SOBRAPAR, TI AUTOMOTIVE, GRUPO ADVENTO, REDE OBA, TAKII SEEDS, BECAIRE
ENGINEERING, ENZA ZADEN SEEDS, and so on.
Professional Experience – as employee:
ƒ Companhia Nitro Química Brasileira –Votorantim Group (January/1993 to January/1995),
Social Development Manager / Head of Benefits and Social Service.
ƒ Indústria e Comércio Dako do Brasil (April 1990 to May 1992), Social Worker.
ƒ Allied Automotive – Divisão Bendix do Brasil (October/1987 to March/1990), Social Worker
and, in 185, as Trainee.
ƒ Medidores Schlumberger (September/1986 to September/1987), Social Worker.
I've worked for 10 years in national and multinational companies in the areas of Social Development,
Social Services and Benefits, in which I highlight some works:
ƒ Administration and cost reduction in benefits: medical and dental care - internal and external,
group life insurance, daycare/nursery, salary, education, day care aid, credit and loan
cooperative and others by collective agreement.
ƒ Management of professionals in the areas of Social Service, Psychology, Labor Medicine,
Restaurant and Benefits.
ƒ Participation in studies of the company: RSI, Labor Accident, Occupational Disease,
Teamwork Training, Labor Litigation, Anti-Strike Movement, Organizational Restructuring,
Cost Reduction of the global company.
Academic Education:
ƒ I constantly participate in courses, seminars and conferences in the area of Human Resources
and Business Management.
ƒ Post-Graduation: Administration in Human – Instituto Salesiano Dom Bosco Americana 1987
ƒ Post-Graduation: Organizational Development (some credits)– INPG - 1992
ƒ Graduation: Anthropology I and V – UNICAMP – 1986
ƒ Graduation: Social Services – PUCCAMP - 1985
Published Works:
ƒ Humanization in Work Environment, CIESP Indaiatuba, 2009.
ƒ How a Selection Process Happens, Ser Mais Magazine, 2009
ƒ HR can contribute to the Business when It Acquires Company Overview, CIESP Indaiatuba
2009, Faculdades Anhanguera Campinas, 2009.
ƒ Integration and Interaction of Professional Action: Ii Mitigate Conflicts and Improves
Company Results, CIESP Indaiatuba, 2009.
ƒ Create and Recreate: The HR Action is Constant Movement in the Growth of People and
Business, Recife 2008; CIESP Indaiatuba 2009.
ƒ The Challenge in Bringing the Company's Strategy to Professional Practice, UNISAL, 2008.
ƒ The Professional of the 21st Century, TV Interativa SOS Computadores, 2008.
ƒ Lecture: The Soul of Organizations asks for Creativity: You Must Lose the Fear to Take
Risks!, CRIARH, 2007.
ƒ Lecture: Humanization in Company, CIESP Campinas, 2007.
ƒ Strategic Management: The Future in Your Hands, lecture given in no CRIARH, 2007,
Recife.
ƒ Experience: Change Project, CRIARH, 2007, Recife.
ƒ Lecture: Love and Profession, GEA, 2007, Campinas.
ƒ The importance of HR in Strategic Planning of Human Behavior in the Company's Results,
lecture given in CRIARH 2006, Recife.
ƒ Relationship Supplier vs. Client Research, work published in the Profissionais e Negócios
Magazine, January / 2006.
ƒ Behavioral Profile Analysis, 2006.
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Innovation and Emotion in Work Environment, lecture given in CRIARH 2005.
Certificate in People Management, presented on CRIARH – Goiânia, May/2004 and 3rd place
at the Industry Congress, FIESP/CIESP, July 2004.
Decision Making and Stress Balance in Professionals and Organizations – online lecture –
EDUMED / EMBRATEL in 2003.
Professionals' Health is Consequence of the Health of Organizations – online lecture –
EDUMED / EMBRATEL in 2002.
How to Achieve Results Through People – 2002 – CRIARH, in Recife.
Behavioral Competence - CRIARH – Pan American Congress of Creativity and Human
Resources - 2001 – Recife
ƒ
Several articles published in the newspaper Correio Popular in terms of Economy and
Employment, between the years 1996 to 2002.
ƒ
ƒ
Prevention of Labor Accidents as one of the Personal Supervision Tasks – 1990.
Absenteeism Program – 1986.
Awards:
ƒ FIESP Award: Certificate in People Management, 2004.
ƒ HR Woman Award, Campinas, in 2002.
Participation in the Community:
ƒ NJE Consultant - Ciesp Indaiatuba, 2009.
ƒ Coordinator of the 2009 Business Excellence Award – Ciesp Campinas.
ƒ Member of the CRIARH Scientific Technical Committee from 2002 to 2005; 2007/2008.
ƒ Director of the HOD - Human and Organiational Development - Department – Ciesp
Campinas in the 2004/2006 management.
ƒ Publisher of Encarte RH – CIESP Campinas, from 2004 to 2006.
ƒ Creator of the DE PAI PARA FILHO column, Profissional & Negócios Magazine, 2006.
ƒ Member of the Strategic Board of Ciesp Campinas in the 2001/2003 and 2004/2006
managements.
ƒ Coordinator of the Entrepreneur + RH section, Profissional e Negócios Magazine – Business
Central, national circulation - 15 thousand copies, in RH Responde and Coluna CIESP, in
2003.
ƒ Member of the Management Board of the CIESP Policy Action Group – Campinas, in
2003/2004.
ƒ Representative of CIESP - Campinas with the Zero Hunger Program - COMSEA and
FUMEC, in 2003/2004.
ƒ Creator of the Entrepreneur + RH section, Profissional e Negócios Magazine, 2004.
ƒ Coordinator in the area of Studies and Research in HOD – EDUMED, in 2003.
ƒ Coordinator of the Human and Organizational Development work group – Ciesp Campinas,
assumed in 2001/2004.
ƒ Member and coordinator of the Committee on Business Excellence Award – Ciesp
Campinas, in 2000, 2001, 2002.
ƒ TV show host – ARGUMENTO RH, TV Século XXI – 2002.
ƒ Vice-President of the Human Resources Association of São Paulo, from 1998 to 2002.
ƒ Vice-President of Entrepreneurial Community Relations of the Human Resources
Association of São Paulo, from 2001/2002.
ƒ Coordinator of the TOP RH – APARH Campinas, in 1999.
ƒ Member of the Managers voluntary project – FEAC in 1999.
ƒ Member of the Gênese Fiscal Board – Campinas, from 1996 to 1998.
ƒ Member of Gênese, in 1995.
ƒ Member of the organizing committee of the Quality of Life and Social Strategies
ƒ Seminar, APARH – SP, in 1993.
ƒ Coordinator of the Social Workers Group of the region of Campinas, in 1990 and 1991.
ƒ Member of that same group from 1987 to 1991.
ƒ Elected member of the UNIMED Advisory Board – Campinas, in 1991.
ƒ Founding member of the Social Service Studies Group of Campinas, in 1990.