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Content Hotel Management Configuration ............................................................................................. 3 Stock Management .................................................................................................................... 3 Products Maintenance ....................................................................................................... 3 Clients Maintenance .............................................................................................................. 4 Suppliers Maintenance........................................................................................................... 5 POS System ............................................................................................................................ 6 Maintenance of the Warehouse Series .............................................................................. 6 Point of Sale (POS) ................................................................................................................... 15 Configuration ..................................................................................................................... 16 Terminal Configurator ...................................................................................................... 17 Client Display Configurator............................................................................................... 18 Tables Maintenance ......................................................................................................... 18 Update to Server .............................................................................................................. 19 Till Transactions.................................................................................................................. 20 Till Opening ...................................................................................................................... 20 Till closure ........................................................................................................................ 21 Till Transfer ...................................................................................................................... 22 Set the cash free .............................................................................................................. 22 Till Transactions Consultation........................................................................................... 23 Shifts Consultation ........................................................................................................... 23 Sales Ledger ....................................................................................................................... 25 Finalize table order........................................................................................................... 28 Finalize the Sale (Partial sale) ........................................................................................... 31 Product transfer between tables. ..................................................................................... 32 Reports .................................................................................................................................... 33 Invoice Consultation ......................................................................................................... 34 Sales Consultation ............................................................................................................ 34 Sales Report ..................................................................................................................... 34 Sales Report Summary ..................................................................................................... 35 Payment Method ............................................................................................................. 35 Payment Method Summary ............................................................................................. 35 Sales by User .................................................................................................................... 36 Sales by User Summary .................................................................................................... 36 Sales by User/Till .............................................................................................................. 37 Item Sales ......................................................................................................................... 37 Item Sales Summary ......................................................................................................... 38 Sales by Till ....................................................................................................................... 39 Sales by Till Summary ....................................................................................................... 39 Item Sales by Family ......................................................................................................... 39 Item Sales by Family Summary ......................................................................................... 40 Item Sales per Hour .......................................................................................................... 40 Client per Hour Sales ........................................................................................................ 41 Item Sales by User ............................................................................................................ 41 Item Sales by User Summary ............................................................................................ 42 Quick Guide: ............................................................................................................................ 43 How to make a sale .............................................................................................................. 43 Hotel Management Configuration The Main Tables are managed at the hotel management application (products, clients, suppliers, settings). Stock Management Products Maintenance General Data I General Data II Commercial Data Clients Maintenance Client Maintenance Suppliers Maintenance Suppliers Maintenance POS System Maintenance of the Warehouse Series There can be inserted several POS Terminals that may work in two modes: simple or restaurant (table’s management). Terminals Maintenance Fields: Cod. – Terminal Code Designação – Terminal Name PWD – Server connection password Lic – Licensing Code Dt Valid- License Date Caixa – Till Zona - Zones Serie – Documents Counter Modo – Simple or Restaurant mode To each POS Terminal it’s associated one series, one till and one zone. Each POS Terminal may have one till associated or you may establish that the till is the one associated to the vendor. Series Series Maintenance Fields: Designação. – Series designation FT.Tdoc – Document type for invoices FS.Tdoc – Document type for simplified invoices RC.Tdoc – Document type for receipts DV.Tdoc – Document type for devolutions Imp – Set of document sheet per document type A series it’s a group of document counters set at the back office. The counter it’s set by warehouse and document type (invoice, simplified invoice, receipt and devolution). At the series its set which paper per type of document. Zones Zones Maintenance Field: Designação – Designation Definição – group/categories of products available at the POS PRV – Sell price at this zone Ins. Mesa – No modo de restauração, inserção de mesas. 1. Here you may insert several zones, for example: bar, restaurant, swimming pool. 2. Zones may work in restaurant and simple mode simultaneously. 3. In each zone you may set which sell price to use (there are 4 different sell prices at the product interface in the back office). 4. The zones may contain tables in restaurant mode or without tables in simple mode. Document Sheets Maintenance of sheets with header and footer Campos: Impresso – Name of the sheet Fonte Det – Which font family for the sheets details (products rows) 2 Lin Det – If it prints 2 rows per detail or everything in one row. Imp. Logo – If it prints a logo. Header Styling header rows of the document sheets. Footer Styling footer rows of the document sheets. Other Configurations Fields: Mercado – Market Nome Comercial – Company commercial name Imposto Incluído – if tax it’s included at the selling prices Logotipo – Logo for the documents Controla Caixa – if it opens and closes the till MSG – Messages for the client display (Top and Bottom) Desabilitar 2ª Moeda – if it displays the two currencies. Printers Fields Impressora – Name of the printer installed at the operating system M Pap. – Paper size(width), ex 790 = 7.9 centimeters DPI – DPI of the printer. Payment types Payment types created at the back office Fields Inc – Included as a method of payment on the Terminal. Cod. – Code Designação – Designation Numer – Set which payment type for cash payments(needed for change) MB – Set which payment type for Credit Card payments(needed for C.C. shortcut) Vendors Vendors Maintenance Fields: Inc. – Vendor at the POS Cod. – Code Nome – Name PWD – Password Foto – Photo Perfil – Type of Vendor (permissions) Caixa – Till associated to the vendor. Out. – Vendor settings (permissions) Permissions Vendas a Dinheiro (Cash Sales) Vendas a Crédito (Credit Sales) To create this type of action To create this type of action Recolhas Alterar Cliente em Recolha (Change Client) Alterar Descontos em Recolha (Change products discounts) Alterar PRV em Recolha (Change sell price) Retificar Linhas em Recolha (Edit table order rows) Emitir Segunda Via em Recolha (Print duplicate) Eliminar Talão (Delete table order) Alterar Recolha outros Vendedores (alter table orders from other vendors) To alter final client on table order finalizing To alter products discounts To alter change sale price type To edit table order To print duplicate To delete table order (all rows) To edit other vendors table orders Consultations Consultas Diário de Vendas Diário de Vendas (Resumido) Formas de Pagamento Formas de Pagamento (Resumido) Formas de Pagamento por Doc. Vendas Vendedor Vendas Vendedor (Resumido) Vendas Vendedor por Caixa Vendas por Artigo Vendas por Artigo (Resumido) Vendas por Caixa Vendas por Caixa (Resumido) Vendas por Família Vendas por Família (Resumido) Vendas Artigo por Hora Vendas Cliente por Hora Vendas Artigo por Vendedor Vendas Artigo Vendedor (Resumido) Consulta de Vendas Globais Consulta de Movimentos Caixa Globais Permissão para Consultar Mapas Permissão para Consultar este mapa Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Mapas Permissão para Consultar Vendas de Todos os Vendedores Permissão para Consultar Movimentos de todos os Caixas Maintenance of POS product Groups/Categories Product Groups Maintenance Maintenance of product categories, product families and sub families (Example: food, drinks, etc…) You may set the font family and color of the categories to make the visualization more userfriendly; Also you may set the font color and background of the products. Printers Maintenance /Product Types/ Terminal At the table orders, you can set which product types will be automatically printed as you add them to orders. Example: when you insert the table order, some of the products will be printed at the kitchen printer and others at the bar. Point of Sale (POS) Interface de Login Opening and Closure of the Till (Shifts) Sales Ledger Consultation of sales documents Configuration and data update of the POS Terminal Configuration Configuration Interface Terminal Configuration – Update terminal data. Table’s Maintenance – Verifies the table current status. Client Display Configuration – Sets the Client Display parameters. Update to Server – Manually updates data to the server. Terminal Configurator Server connection configuration interface At this interface you can set the connection settings of the POS Terminal to the main server. Server – Name or IP Address of the server where the POS System Service runs Port – Connection Port Terminal –Terminal Name (set in the back office) Password – Terminal Password (set in the back office)) Test Connection – Verifies Terminal connectivity Register Terminal – Registers the Terminal Update – updates the Terminal Data (Example: Price Changes, new Products, etc…) Client Display Configurator Client Display Configurator Tables Maintenance Tables Maintenance Control Terminal - Terminal set to control de table Acting Terminal – Current terminal controlling the table. Control all Tables – in the case that the control terminal responsible for the zone it’s not working (example: malfunction) you may set the control of the zone into another terminal. (Attention: This functionality it’s temporary while this terminal is online). For a permanent solution you must set this setting at the back office and update the terminals. Update to Server 1. Sends the POS Terminal sales data to the server manually. 2. The terminal executes an automatic send when a sale is made or at each 15 minutes. 3. When the color of the button it’s green it means that all data at the terminal has already been sent to the server. Till Transactions Till Opening 1. To start selling you need to open the till, where you set the amount of money you start with. 2. You must insert how many coins and bills you have at the cash. 3. When you complete, please press Finalize Till Activity Till closure 1. The till closure will enabled the cash analysis, available by consultation and reports. 2. Like at the till opening the vendor will have to insert the cash totals that exist at the till and also the totals received for each payment type. Till Transfer 1. It´s the equivalent of the two previous operations (closure and opening) at the till. 2. The current currency present at the till it´s transferred to another vendor. 3. It’s obliged to insert the amount and variety of currency to transfer. 4. It ends with the selection of the vendor to which the transfer it’s made. Set the cash free Whenever you need to remove currency from the till, you can set the cash free whenever the money in the till exceeds a determined amount, to decrease the amount of currency present at the till. Till Transactions Consultation 1. At this screen you may consult and print all the movements made at the till (opening, closure, transfers and set cash free). 2. Here you can also print a duplicate of the movement document. Shifts Consultation For each shift you can see: Values of the till opening, closure, transfers and set cash free; Balance of all till movements (Closure + Set cash free - Opening); Document types made at this shift and payment types; Sales by item families of products sold in this shift; For each day you can see: For each shift, the products sold by family; The total sum of products sold; Accumulated balance of all the methods of payment; Sales Ledger Select the zone where you want to insert a table order; o Example: Bar or Restaurant. Select a table; Table 1 selected Return to table’s selection. Transfers products between tables. Delete table products Prints current products at the table without finalizing. Products Categories. Products Keyboard. Search products by name. Calculator. Exit the user’s session. Change Quantity; Print invoice duplicate; Switch between keyboards (Numeric/ Alphanumeric) Identify Client The client’s info can be changed, being saved to this sale and associated to the taxpayer number. Search of existing clients on the database by name and taxpayer number; Finalize table order Finalize table order mode without payment type being set. Finalize table order mode changing the payment type to cash payment; Finalize table order mode changing the payment type to ATM payment; Finalize the table order and prints invoice; Allows setting the client before the invoice print; Allows finalizing the table order charging the room (Hotel). Details of the document Finalize the Sale (Partial sale) Remaining Products Products to finalize The process it’s the same as when we finalize a sale with all the products of the table, but in this case there will remain some products for a future sale (new invoice). With these keys: Transfer all the products from the sale to the remaining products area. Transfer the selected product from the sale to the remaining products area. If the product has more than one unit then it transfers each unit of the product. The following keys execute the opposite action. Product transfer between tables. Transfer products from one table to another. After picking the destination table you can select the products you want to transfer. All products A product A unit of a product Reports Invoice Consultation Sales Consultation Filter by seller, Cash and dates Sales Report Sales Report Summary – Tax rate, net value and sale tax Payment Method – Document, Change Value, Document Total. Payment Method Summary – Method , Change Value, Documents Total. Sales by User – Document, N.Items, Discount, Total Sales by User Summary - User, N. Items, Discount, Total Sales by User/Till – Till, User, Total Sales. Item Sales – Items , Document, N. Items, Total Item Sales Summary – Item, N. Items e Total Sales by Till – Till, Documents, N. Items, Document Totals Sales by Till Summary – Till, N. Items, Document Totals Item Sales by Family – Family , Documents, N. Items, Total Item Sales by Family Summary – Family, N. Items e Total Item Sales per Hour – Time, N. Items, Value, Average Client per Hour Sales – Time, N. Clients, Value, Average Item Sales by User – User, Item, N. Items, Total Item Sales by User Summary – User, N. Items e Total Quick Guide: How to make a sale 1. Select the vendor; 2. Select a table; 3. Select the products to insert; 4. Select Finalize; 5. Select the payment type; 6. Insert the currency received; 7. Finalize the sale or Finalize with Client;