Cabin Crew Job Profile - Aviation English Brazil

Transcrição

Cabin Crew Job Profile - Aviation English Brazil
Vocabulary
Flight attendants or cabin crew (historically known as stewards/stewardesses
or air hosts/hostesses) are members of an aircrew employed by airlines
primarily to ensure the safety but also the comfort of passengers aboard
commercial flights, on select business jet aircraft, and on some military
aircraft.
The role of a flight attendant is not restricted to customer service although
it is part of ensuring that passengers have a pleasant journey, flight
attendants are also trained to have a pivotal role in ensuring that safety and
security regulations are followed as well as being capable of administering
first aid, all of which are prioritised above customer service. The primary
and overriding responsibility of flight attendants is passenger safety.
The number of flight attendants follows from international safety regulations.
For planes with up to 19 passenger seats, no flight attendant is needed. For
larger planes one flight attendant per 50 passenger seats is needed.
Extracted from: http://en.wikipedia.org/wiki/Flight_attendant
Aboard – A bordo
Above – Acima de
Aircraft – Aeronave
Airlines – Companhias aéreas
All of which – E tudo isso
Also – Também
Although – Embora
Capable – Capaz
Customer – Consumidor
Employed – Empregados(as)
First aid – Primeiros socorros
Flights – Voos
Followed – Seguidos(as)
Journey – Viagem / Jornada
Known – Conhecidos(as)
Members – Membros
Overriding – Principal
Overview – Visão geral
Pivotal – Central
Pleasant – Agradável / Prazeroso(a)
Regulations – Regulamentos
Restricted – Restrito(a)
Role – Cargo / Função
Safety – Segurança
Seats – Assentos
Some – Alguns / Algumas
To ensure – Assegurar
To follow – Seguir
Up to – Até
1. _______ - Domingo 2. _______ - Segunda 3. _______- Terça
4. _______ - Quarta
5. _______- Quinta
6. _______ - Sexta
7. _______ - Sábado
1. _______ - Janeiro
2 . _______ - Fevereiro
5. _______ - Maio
6. _______ - Junho
9. _______ - Setembro 10. _______ - Outubro
1.
2.
3.
4.
_______ - Primavera
_______ - Verão
_______ - Outono
_______ - Inverno
3. _______ - Março
4. _______ - Abril
7. _______ - Julho
8. _______ - Agosto
11. _______ - Novembro 12. _______ - Dezembro
1. Sunday - Sun.
5. Thursday - Thu
2. Monday - Mon.
6. Friday - Fri.
1. January - Jan.
2 . February - Feb.
5. May - May
6. June - Jun.
9. September -Sept. 10. October - Oct.
1.
2.
3.
4.
Spring
Summer
Fall / Autumn
Winter
3. Tuesday - Tue.
7. Saturday - Sat.
4. Wednesday - Wed.
3. March - Mar.
4. April - Apr.
7. July - Jul.
8. August - Aug.
11. November - Nov. 12. December - Dec.
Watch the video and then try to remember how we say in English:
Piloto / Comandante: ___________ / ___________
Co-piloto: ___________ / ___________
Mecânico de Voo: ___________
Controlador de Voo: ___________
Chefe de Cabine: ___________
Comissário(a) de Voo: ___________ / ___________
Tripulação: ___________ / ___________
Watch the video and then try to remember how we say in English:
Pilot / Captain – Piloto / Comandante
Co-pilot / First Officer – Co-piloto
Flight Engineer / Flight Mechanic – Mecânico de Voo
Flight Director / Flight Controller – Controlador de Voo
Senior Crew Member / Purser – Chefe de Cabine
Flight Attendant / Steward / Airhostess – Comissário(a) de Voo
Cabin Crew / Air Crew / Flight Crew – Tripulação
Numbers:
0 – zero (“O”) / 1 – one / 2 – two / 3 – three
4 – four / 5 – five / 6 –six / 7 – seven
8 – eight / 9 – nine / 10 – ten
11 – eleven / 12 – twelve / 13 – thirteen
14 – fourteen / 15 – fifteen
16 – sixteen / 17 – seventeen
18 – eighteen / 19 – nineteen
20 – twenty / 21 – twenty-one
30 – thirty / 32 – thirty-two
40 – forty / 43 – forty-three
50 – fifty / 54 – fifty-four
60 – sixty / 65 – sixty-five
70 – seventy / 76 – seventy-six
80 – eighty / 87 – eighty-seven
90 – ninety / 98 – ninety-eight
100 – one hundred / 109 – one hundred and nine
1.000 – one thousand
1.010 – one thousand and ten
1.000.000 – one million
1.000.000.000 – one billion
1.000.000.000.000.000.000 – one zillion
Observações: A conjunção and (e) é usada apenas após as
centenas: 737 – seven hundred and thirty-seven.
How do we say in English the following numbers in full?
Boeing 737-300
Engines = 2
Range of flight = 1,899 miles
Maximum speed = 575 m.p.h.
Seating capacity = 138
Maximum altitude = 37,000 feet
Crew = 5
Wing span = 94 feet
Boeing seven three seven three hundred.
Engines = two.
Range of flight = one thousand, eight hundred and ninety-nine miles.
Maximum speed = five hundred and seventy-five m.p.h.
Seating capacity = one hundred and thirty-eight.
Maximum altitude = thirty-seven thousand feet.
Crew = five
Wing span = ninety-four feet
Write the numbers in full:
8.
12.
15.
34.
41.
52.
63.
94.
101.
112.
250.
352.
554.
1,010.
2,687.
10,869.
54,698.
100,548.
356,927.
5,683,988.
789,847,542.
2,584,224,557.
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
Write the numbers in full:
8.
12.
15.
34.
41.
52.
63.
94.
101.
112.
250.
352.
554.
1,010.
2,687.
10,869.
54,698.
100,548.
356,927.
5,683,988.
789,847,542.
2,584,224,557.
Eight
Twelve
Fifteen
Thirty-four
Forty-one
Fifty-two
Sixty-three
Ninety-four
One hundred and one
One hundred and twelve
Two hundred and fifty
Three hundred and fifty-two
Five hundred and fifty-four
One thousand and ten
Two thousand six hundred and eighty-seven
Ten thousand eight hundred and sixty-nine
Fifty-four thousand six hundred and ninety-eight
One hundred thousand five hundred and forty-eight
Three hundred and fifty-six thousand nine hundred and twenty-seven
Five million six hundred and eighty-three thousand nine hundred and eighty-eight
Seven hundred and eighty-nine million eight hundred and forty-seven thousand five hundred and forty-two
Two billion five hundred and eighty-four million two hundred and twenty-four thousand five hundred and fifty-seven
Vocabulary
:: FLIGHT ATTENDANTS – JOB DESCRIPTION VIDEO ::
[VIDEO - DESCRIÇÃO DOS SERVIÇOS DE UM COMISSÁRIO]
It’s a job that looks glamorous on the outside, but on the inside there’s lots of hard work.
Flight Attendants are important people: they are responsible for making sure safety
regulations are observed onboard their aircraft. They instruct passengers in the use of
equipment like seat belts and oxygen masks and they’re trained to help passengers
evacuate in the event of an emergency landing.
All of that comes on top of greeting passengers, helping them find their seats and stow
their bags, serving meals, and coping with turbulence, airsickness—and occasionally with
disruptive travelers. Flight attendants are often attracted to the job by the opportunity to
travel. That opportunity comes with the necessity of working nights, weekends, and
holidays—especially early in the career, because most airlines allow flight attendants to
bid for the most desirable routes based on their seniority.
If you’re interested you should apply directly to the airline to find out about that particular
company’s requirements for flight attendants. You should be in excellent health, be able to
speak clearly, be able to keep your weight in proportion to your height, and willing to
relocate. Many airlines look for college graduates, and for international service, the ability
to speak at least one foreign language will give you an advantage. Then you can expect
several weeks of intensive training and many months of serving as a substitute attendant.
You need to project confidence, strength and graciousness—because for most
passengers, the flight attendant is the face of the airline.
http://www.youtube.com/watch?v=AqVnXv-hnzU
Airsickness – Enjoo em um avião
All of that – Tudo isso
Desirable – Desejável
Disruptive – Bagunceiro(a) / Que
tende à desordem
Early – No começo / Cedo
Hard work – Trabalho duro/pesado
Health – Saúde
Height – Altura
Holidays – Feriados
Landing – Pouso / Aterrissagem
Most – A maioria
Often – Frequentemente
On the inside – Por dentro
On the outside – Por fora
Oxygen masks – Máscaras de
oxigênio
On top – Acima
Requirements – Exigências
Seat belts – Cintos de segurança
To allow – Permitir
To bid for – Propor / Ofertar
To cope – Lidar / Enfrentar
To find – Encontrar
To find out – Descobrir
To greet – Cumprimentar
To look – Parecer
To make sure – Certificar-se
To travel – Viajar
To stow – Guardar / Acomodar
Weekends – Finais de semana
Weight – Peso
Willing to – Ter força de vontade
Vocabulary
:: FLIGHT ATTENDANTS – JOB DESCRIPTION VIDEO ::
Listen to the audio file and fill the gaps with the correct words.
It’s a job that looks glamorous on the outside, but on the inside there’s lots of hard _____.
Flight Attendants are important people: they are responsible for making sure safety
regulations are observed onboard their ________. They instruct passengers in the use of
equipment like seat belts and oxygen masks and they’re trained to help ________
evacuate in the event of an emergency landing.
All of that comes on top of greeting ________, helping them find their seats and stow their
bags, serving meals, and coping with __________, airsickness—and occasionally with
disruptive travelers. Flight attendants are often attracted to the job by the opportunity to
______. That opportunity comes with the necessity of working nights, ___________, and
holidays—especially early in the career, because most _________ allow flight attendants
to bid for the most desirable routes based on their seniority.
If you’re interested you should apply directly to the ________ to find out about that
particular company’s requirements for flight attendants. You should be in excellent health,
be able to ______ clearly, be able to keep your weight in proportion to your height, and
willing to relocate. Many airlines look for college graduates, and for __________ service,
the ability to speak at least one foreign language will give you an advantage. Then you
can expect several weeks of intensive ________ and many months of serving as a
substitute attendant. You need to project confidence, strength and graciousness—
because for most passengers, the ____ __________ is the face of the airline.
http://www.youtube.com/watch?v=AqVnXv-hnzU
Airsickness – Enjoo em um avião
All of that – Tudo isso
Desirable – Desejável
Disruptive – Bagunceiro(a) / Que
tende à desordem
Early – No começo / Cedo
Hard work – Trabalho duro/pesado
Health – Saúde
Height – Altura
Holidays – Feriados
Landing – Pouso / Aterrissagem
Most – A maioria
Often – Frequentemente
On the inside – Por dentro
On the outside – Por fora
Oxygen masks – Máscaras de
oxigênio
On top – Acima
Requirements – Exigências
Seat belts – Cintos de segurança
To allow – Permitir
To bid for – Propor / Ofertar
To cope – Lidar / Enfrentar
To find – Encontrar
To find out – Descobrir
To greet – Cumprimentar
To look – Parecer
To make sure – Certificar-se
To travel – Viajar
To stow – Guardar / Acomodar
Weekends – Finais de semana
Weight – Peso
Willing to – Ter força de vontade
Vocabulary
:: FLIGHT ATTENDANTS – JOB DESCRIPTION VIDEO ::
Listen to the audio file and fill the gaps with the correct words.
It’s a job that looks glamorous on the outside, but on the inside there’s lots of hard work.
Flight Attendants are important people: they are responsible for making sure safety
regulations are observed onboard their aircraft. They instruct passengers in the use of
equipment like seat belts and oxygen masks and they’re trained to help passengers
evacuate in the event of an emergency landing.
All of that comes on top of greeting passengers, helping them find their seats and stow
their bags, serving meals, and coping with turbulence, airsickness—and occasionally with
disruptive travelers. Flight attendants are often attracted to the job by the opportunity to
travel. That opportunity comes with the necessity of working nights, weekends, and
holidays—especially early in the career, because most airlines allow flight attendants to
bid for the most desirable routes based on their seniority.
If you’re interested you should apply directly to the airline to find out about that particular
company’s requirements for flight attendants. You should be in excellent health, be able to
speak clearly, be able to keep your weight in proportion to your height, and willing to
relocate. Many airlines look for college graduates, and for international service, the ability
to speak at least one foreign language will give you an advantage. Then you can expect
several weeks of intensive training and many months of serving as a substitute attendant.
You need to project confidence, strength and graciousness—because for most
passengers, the flight attendant is the face of the airline.
http://www.youtube.com/watch?v=AqVnXv-hnzU
Airsickness – Enjoo em um avião
All of that – Tudo isso
Desirable – Desejável
Disruptive – Bagunceiro(a) / Que
tende à desordem
Early – No começo / Cedo
Hard work – Trabalho duro/pesado
Health – Saúde
Height – Altura
Holidays – Feriados
Landing – Pouso / Aterrissagem
Most – A maioria
Often – Frequentemente
On the inside – Por dentro
On the outside – Por fora
Oxygen masks – Máscaras de
oxigênio
On top – Acima
Requirements – Exigências
Seat belts – Cintos de segurança
To allow – Permitir
To bid for – Propor / Ofertar
To cope – Lidar / Enfrentar
To find – Encontrar
To find out – Descobrir
To greet – Cumprimentar
To look – Parecer
To make sure – Certificar-se
To travel – Viajar
To stow – Guardar / Acomodar
Weekends – Finais de semana
Weight – Peso
Willing to – Ter força de vontade
WHAT TIME IS IT?
[Que horas são?]
a.m. – 0–12h
p.m. – 12 – 24h
1:00 – It’s one o’clock. / It’s one am/pm.
2:00 – It’s two o’clock./ It’s two am/pm.
4:15 – It’s four fifteen. / It’s fifteen past/after four. / It’s quarter past/after four.
5:30 – It’s five thirty. / It’s thirty past/after five. / It’s half past/after five.
6:50 – It’s six fifty. / It’s ten to seven.
7:45 – It’s seven forty–five. / It’s fifteen to eight. / It’s quarter to eight.
12:00 – Twelve o’clock / Midday / Noon / Twelve pm.
24:00 – Midnight / Twelve am.
In aviation:
16:00 - sixteen hundred hours/one six zero zero/zero zero.
22:25 - twenty-two hundred hours and twenty-five minutes./two two two five/two five.
What time is it? / What is the time?







14:00.
06:45.
17:30.
22:15.
05:25.
12:00.
24:00.
WHAT TIME IS IT?
[Que horas são?]
a.m. – 0–12h
p.m. – 12 – 24h
1:00 – It’s one o’clock. / It’s one am/pm.
2:00 – It’s two o’clock./ It’s two am/pm.
4:15 – It’s four fifteen. / It’s fifteen past/after four. / It’s quarter past/after four.
5:30 – It’s five thirty. / It’s thirty past/after five. / It’s half past/after five.
6:50 – It’s six fifty. / It’s ten to seven.
7:45 – It’s seven forty–five. / It’s fifteen to eight. / It’s quarter to eight.
12:00 – Twelve o’clock / Midday / Noon / Twelve pm.
24:00 – Midnight / Twelve am.
In aviation:
16:00 - sixteen hundred hours/one six zero zero/zero zero.
22:25 - twenty-two hundred hours and twenty-five minutes./two two two five/two five.
What time is it? / What is the time?







14:00. – Two o’clock / Two pm / zero zero / one four zero zero / fourteen hundred hours
06:45. – Six forty–five / fifteen to seven / quarter to seven / four five / zero six four five / six hundred hours and forty-five minutes
17:30. – Five thirty pm / thirty past/after five / half past/after five / three zer / one seven three zero / seventeen hundred hours and thirty mns
22:15. – Ten fifteen pm / fifteen past/after ten / quarter past/after ten / one five / two two one five / twenty-two hundred hours and fifteen mns
05:25. – Five twenty five am / twenty five past/after five / two five / zero five two five / five hundred hours and twenty-five minutes
12:00. – Twelve o´clock / midday / noon / twelve pm / one two zero zero / zero zero / twelve hundred hours
24:00. – Midnight / tweve am / two four zero zero / zero zero / twenty-four hundred hours
Verbs
Peter: Good morning and welcome to the On-Air Radio. I’m Peter Mayer and today
I’m here with Shelly Walsh. She’s been a flight attendant for nearly 5 years at FlyBy
Airlines and she is here to share with us a bit of her typical day as an air hostess.
Shelly, good morning, how are you?
Shelly: Good morning! I’m great, thanks!
Peter: So, Shelly. Tell us a little bit about your daily activities as a flight attendant.
Shelly: Well, we start by waking up really early in the morning. We get dressed, go
to the airport to meet the crew, then we have a pre-flight briefing to check all the
details for the upcoming flight, and after the meeting we all have specific duties on
the airplane. We need to check the emergency equipment, count the meals
onboard, clean the aircraft…
Peter: And all of that before the passengers start to board the plane?
Shelly: Correct. When the passengers board the plane, everything must be in order,
so we can greet them all, help them find their seats and stow their luggage. After the
plane takes off, we will make announcements and then start the in-flight service, so
we will serve drinks and meals to the passengers and the flight crew. We also have
to be prepared for any emergency situation that might occur during the flight.
Peter: And what sort of training do you receive to deal with on board emergencies?
Shelly: Once you are hired, you will get intensive trainings for all kind of emergency
situations. We receive trainings on fire fighting, and first aid... bomb threats also.
Peter: Wow! It sounds very demanding!
Shelly: It really is, but it’s also a very rewarding role.
Peter: Ok, thanks a lot for talking to us and I wish you a safe flight!
Shelly: Thank you, Peter. Have a nice day!
To board – Embarcar
To find – Encontrar / Achar
To greet – Cumprimentar
To meet – Encontrar / Conhecer
To need – Precisar
To stow – Guardar
To start – Começar
To tell – Contar
To wake up – Acordar
Vocabulary
Announcements – “Speeches”
Bomb threat – Ameaça de bomba
Daily – Diário / Todos os dias
Demanding – Exigente
Duties – Responsabilidades
Fire fighting – Combate ao incêndio
First aid – Primeiros socorros
Hired – Contratado(a)
Kind / Sort – Tipo
Meals – Refeições
Meeting – Reunião
Nearly – Quase
Once – Uma vez que / Assim que
Pre-flight briefing – Reunião de pré-voo.
Rewarding – Gratificante
Role – Cargo / Função
Upcoming – Próximo
Expressions
A little bit – Um pouquinho
Have a nice day – Tenha um bom dia
Have a safe flight! – Bons voos!
Verbs
1. How long has Shelly been a flight attendant for?
______________________________________________________________________.
To board – Embarcar
To find – Encontrar / Achar
To greet – Cumprimentar
To meet – Encontrar / Conhecer
To need – Precisar
To stow – Guardar
To start – Começar
To tell – Contar
To wake up – Acordar
Vocabulary
2. At what time does Shelly wake up?
______________________________________________________________________.
3. After waking up, what does she do before the passengers start to board the
plane?
________________________________________________________________________
______________________________________________________________
______________________________________________________________
___________________________________________________________.
4. What sort of trainings did Shelly receive as a hired flight attendant?
______________________________________________________________________
______________________________________________________________________.
Announcements – “Speeches”
Bomb threat – Ameaça de bomba
Daily – Diário / Todos os dias
Demanding – Exigente
Duties – Responsabilidades
Fire fighting – Combate ao incêndio
First aid – Primeiros socorros
Hired – Contratado(a)
Kind / Sort – Tipo
Meals – Refeições
Meeting – Reunião
Nearly – Quase
Once – Uma vez que / Assim que
Pre-flight briefing – Reunião de pré-voo.
Rewarding – Gratificante
Role – Cargo / Função
Upcoming – Próximo
Expressions
5. Does Shelly think her duties as a flight attendant are too demanding?
______________________________________________________________________.
A little bit – Um pouquinho
Have a nice day – Tenha um bom dia
Have a safe flight! – Bons voos!
Verbs
1. How long has Shelly been a flight attendant for?
She’s been a flight attendant for nearly 5 years.
To board – Embarcar
To find – Encontrar / Achar
To greet – Cumprimentar
To meet – Encontrar / Conhecer
To need – Precisar
To stow – Guardar
To start – Começar
To tell – Contar
To wake up – Acordar
Vocabulary
2. At what time does Shelly wake up?
She wakes up really early in the morning.
3. After waking up, what does she do before the passengers start to board the
plane?
She gets dressed, goes to the airport to meet the crew, then she has a pre-flight
briefing to check all the details for her upcoming flight, and after the meeting she
has specific duties on the airplane. She needs to check the emergency equipment,
to count the meals onboard, to clean the aircraft, etc.
4. What sort of trainings did Shelly receive as a hired flight attendant?
She received trainings on all kinds of emergency situations, like fire fighting, first
aid and bomb threats.
5. Does Shelly think her duties as a flight attendant are too demanding?
Yes, she does, but she also thinks it is a rewarding role.
Announcements – “Speeches”
Bomb threat – Ameaça de bomba
Daily – Diário / Todos os dias
Demanding – Exigente
Duties – Responsabilidades
Fire fighting – Combate ao incêndio
First aid – Primeiros socorros
Hired – Contratado(a)
Kind / Sort – Tipo
Meals – Refeições
Meeting – Reunião
Nearly – Quase
Once – Uma vez que / Assim que
Pre-flight briefing – Reunião de pré-voo.
Rewarding – Gratificante
Role – Cargo / Função
Upcoming – Próximo
Expressions
A little bit – Um pouquinho
Have a nice day – Tenha um bom dia
Have a safe flight! – Bons voos!
Personal Pronouns
Possessive Adjectives and Pronouns
Reflexive Pronouns
Subject Form
Object Form
Possessive Adjective
Possessive Pronoun
I
me
my
mine
myself
you
you
your
yours
yourself
he
him
his
his
himself
she
her
her
hers
herself
it
it
its
its
itself
we
us
our
ours
ourselves
you
you
your
yours
yourselves
they
them
their
theirs
themselves
Personal Pronouns - Subject Form
Example: We have got some seats.
Possessive Pronouns
Example: The seats are ours.
Personal Pronouns - Object Form
Example: The seats are for us.
Reflexive Pronouns
Example: He can carry the luggage himself.
Possessive Adjectives
Example: These are our seats.
Relative Pronouns
Example: This is the captain who flies this plane.
Complete with the correct personal pronouns – subject form.
1. My name is Amanda. _____ am a flight attendant. [Meu nome é Amanda. Eu sou uma comissária de voo.]
2. My mum's name is Sophie. _____ is a purser. [O nome da minha mãe é Sophie. Ela é chefe de cabine.]
3. Ryan is my dad. _____ is a pilot. [Ryan é meu pai. Ele é piloto.]
4. Simon is my uncle. _____ is a flight engineer. [Simon é meu tio. Ele é mecânico de voo.]
5. Bill and Ralph are my brothers. _____ are airport agents. [Bill e Ralph são meus irmãos. Eles são agentes de
aeroporto.]
6. The airline company I work for is TAM. _____
is one of the biggest airliners in Brazil. [A companhia aérea na qual
trabalho é a TAM. É uma das maiores empresas aéreas do Brasil.]
7. _____ all love aviation at home. _____ are all passionate about aircrafts. [Todos nós amamos aviação lá em casa.
Todos nós temos paixão por aviões.]
8. Yesterday I was in London. _____ is a big city. [Ontem estive em Londres. É uma grande cidade.]
9. My grandparents live in Paris. _____ often come and see us here in Brazil. [Meus avós moram em Paris. Eles vêm
nos ver aqui no Brasil com frequência.]
10. What about _____? What can _____ tell me about your family? Are _____ working in aviation too? [E você? O que
você pode me contar sobre sua família? Eles trabalham em aviação também?]
Complete with the correct personal pronouns – subject form.
1. My name is Amanda. I am a flight attendant. [Meu nome é Amanda. Eu sou uma comissária de voo.]
2. My mum's name is Sophie. She is a purser. [O nome da minha mãe é Sophie. Ela é chefe de cabine.]
3. Ryan is my dad. He is a pilot. [Ryan é meu pai. Ele é piloto.]
4. Simon is my uncle. He is a flight engineer. [Simon é meu tio. Ele é mecânico de voo.]
5. Bill and Ralph are my brothers.
They are airport agents. [Bill e Ralph são meus irmãos. Eles são agentes de
aeroporto.]
6. The airline company I work for is TAM. It
is one of the biggest airliners in Brazil. [A companhia aérea na qual
trabalho é a TAM. É uma das maiores empresas aéreas do Brasil.]
7. We all love aviation at home. We are all passionate about aircrafts. [Todos nós amamos aviação lá em casa. Todos
nós temos paixão por aviões.]
8. Yesterday I was in London. It is a big city. [Ontem estive em Londres. É uma grande cidade.]
9. My grandparents live in Paris. They often come and see us here in Brazil. [Meus avós moram em Paris. Eles vêm
nos ver aqui no Brasil com frequência.]
10. What about you? What can you tell me about your family? Are they working in aviation too? [E você? O que você
pode me contar sobre sua família? Eles trabalham em aviação também?]
Complete with the correct personal pronouns – object form.
1. My sister is a purser. This flight attendant book is for
_______ . [Minha irmã é chefe de cabine. Este livro de
comissários é para ela.]
2. My children like aviation films. The aviation video is for _______ . [Meus filhos adoram filmes de aviação. O vídeo de
aviação é para eles.]
3. My brother Matt collects aircraft postcards. These postcards are for _______ . [Meu irmão Matt coleciona cartões
postais de aeronaves. Estes cartões postais são para ele.]
4. My parents like Brazilian music. The CD is for _______ . [Meus pais gostam de música brasileira. O CD é para eles.]
5. I like watches. This nice watch is for _______ . [Eu gosto de relógios. Este lindo relógio é para mim.]
6. My wife and I love chocolates. These chocolates are for _______ . [Minha esposa e eu amamos chocolates. Estes
chocolates são para nós.]
7. My nephew wants to be a pilot. The pilot toy is for _______ . [Meu sobrinho quer ser piloto. Este boneco piloto é para
ele.]
8. My niece wants to be a flight controller. The ATC guide book is for _______ . [Minha sobrinha quer ser controladora de
voo. Este guia de ATC é para ela.]
Complete with the correct personal pronouns – object form.
1. My sister is a purser. This flight attendant book is for her. [Minha irmã é chefe de cabine. Este livro de comissários é
para ela.]
2. My children like aviation films. The aviation video is for them. [Meus filhos adoram filmes de aviação. O vídeo de
aviação é para eles.]
3. My brother Matt collects aircraft postcards. These postcards are for him. [Meu irmão Matt coleciona cartões postais
de aeronaves. Estes cartões postais são para ele.]
4. My parents like Brazilian music. The CD is for them. [Meus pais gostam de música brasileira. O CD é para eles.]
5. I like watches. This nice watch is for me. [Eu gosto de relógios. Este lindo relógio é para mim.]
6. My wife and I love chocolates. These chocolates are for us. [Minha esposa e eu amamos chocolates. Estes chocolates
são para nós.]
7. My nephew wants to be a pilot. The pilot toy is for him. [Meu sobrinho quer ser piloto. Este boneco piloto é para ele.]
8. My niece wants to be a flight controller. The ATC guide book is for her. [Minha sobrinha quer ser controladora de voo.
Este guia de ATC é para ela.]
Complete with the correct possessive adjective pronouns.
1. This is the English book from ______ friend Sammy and this aviation book is from ______ friend Paulo. [Este é o
livro de inglês da minha amiga Sammy e este livro de aviação é do meu amigo Paulo.]
2. He lives in Brazil now with ______ family and ______ girlfriend is a flight attendant. [Ele mora no Brasil agora com
sua família e a namorada dele é uma comissária.]
3. ______ husband works at the airport and ______ brother is an airport agent. [O marido dela trabalha no aeroporto e
seu irmão é agente de aeroporto.]
4. ______ company builds aircrafts. [A empresa dele fabrica aviões.]
5. ______ colleagues are pilots and flight controllers. [Os colegas de trabalho deles são pilotos e controladores.]
6. ______ husband and I like to travel by plane. [Meu marido e eu gostamos de viajar de avião.]
7. I would like to talk to ______ captain, please. [Gostaria de falar com o seu comandante, por favor.]
8. These are ______ bags. [Estas são nossas malas.]
9. These are ______ badges. [São deles estes crachás.]
10. Here is the aircraft, and here are ______ parts. [Aqui está a aeronave e aqui estão as peças dela.]
Complete with the correct possessive adjective pronouns.
1. This is the English book from my friend Sammy and this aviation book is from my friend Paulo. [Este é o livro de
inglês da minha amiga Sammy e este livro de aviação é do meu amigo Paulo.]
2. He lives in Brazil now with his family and his girlfriend is a flight attendant. [Ele mora no Brasil agora com sua família
e a namorada dele é uma comissária.]
3. Her husband works at the airport and her brother is an airport agent. [O marido dela trabalha no aeroporto e seu
irmão é agente de aeroporto.]
4. His company builds aircrafts. [A empresa dele fabrica aviões.]
5. Their colleagues are pilots and flight controllers. [Os colegas de trabalho deles são pilotos e controladores.]
6. My husband and I like to travel by plane. [Meu marido e eu gostamos de viajar de avião.]
7. I would like to talk to your captain, please. [Gostaria de falar com o seu comandante, por favor.]
8. These are our bags. [Estas são nossas malas.]
9. These are their badges. [São deles estes crachás.]
10. Here is the aircraft, and here are its parts. [Aqui está a aeronave e aqui estão as peças dela.]
Complete with the correct possessive pronouns.
1. This pilot’s book is ______. [Este livro de pilotos é seu.]
2. The aircraft taking off now is ______. [A aeronave decolando agora é minha.]
3. The Webjet’s uniform is ______. [O uniforme da Webjet é nosso.]
4. The badge is ______. [O crachá é dela.]
5. We met the flight attendants Paul and Jane last night. This house is ______. [Nós conhecemos os comissários Paul e
Jane ontem à noite. Esta casa é deles.]
6. That pilot is a friend of ______ . [Aquele piloto é amigo meu.]
7. The hand-luggage is ______. [A bagagem de mão é dele.]
8. The baggage is ______ . [A bagagem é dela.]
9. The aircraft had an accident yesterday. This wing is ______ . [A aeronave teve um acidente ontem. Esta asa é dela.]
10. These passports are ______. [Estes passaportes são nossos.]
11. This was not the captain’s fault. It was ______. [Isto não foi culpa do comandante. Foi culpa sua.]
12. That flight attendant is a cousin of ______ . [Aquela comissária é uma prima minha.]
Complete with the correct possessive pronouns.
1. This pilot’s book is yours. [Este livro de pilotos é seu.]
2. The aircraft taking off now is mine. [A aeronave decolando agora é minha.]
3. The Webjet’s uniform is ours. [O uniforme da Webjet é nosso.]
4. The badge is hers. [O crachá é dela.]
5. We met the flight attendants Paul and Jane last night. This house is theirs. [Nós conhecemos os comissários Paul e
Jane ontem à noite. Esta casa é deles.]
6. That pilot is a friend of mine. [Aquele piloto é amigo meu.]
7. The hand-luggage is his. [A bagagem de mão é dele.]
8. The baggage is hers . [A bagagem é dela.]
9. The aircraft had an accident yesterday. This wing is its . [A aeronave teve um acidente ontem. Esta asa é dela.]
10. These passports are ours. [Estes passaportes são nossos.]
11. This was not the captain’s fault. It was yours. [Isto não foi culpa do comandante. Foi culpa sua.]
12. That flight attendant is a cousin of mine. [Aquela comissária é uma prima minha.]
Complete with the correct reflexive pronouns.
1. I did not want to believe it and then I saw the aircraft ______. [Eu não queria acreditar, mas depois vi a aeronave com
meus próprios olhos.]
2. The girl looked at ______ in the mirror and decided to become a flight attendant. [A garota se olhou no espelho e
decidiu ser uma comissária.]
3. Freddy, you'll have to do your aviation English homework ______. [Freddy, você terá que fazer sua lição de inglês para
aviação sozinho.]
4. You don't need to help them. The pilots can do it ______ . [Você não precisa ajudá-los. Os pilotos podem fazê-lo
sozinhos.]
5. I introduced ______ to my new captain. [Eu mesma me apresentei para meu novo comandante.]
6. Can you make your pre-flight checklist ______ ? [Vocês podem fazer a inspeção de pré-voo sozinhos?]
7. She stowed ______ all the hand-luggage. [Ela guardou toda a bagagem de mão sozinha.]
8. What happens when the aircraft’s wing ______ is broken? [O que acontece quando a própria asa do avião está
quebrada?]
9. The flight mechanic decided to repair the aircraft ______. [O mecânico de voo decidiu consertar a aeronave sozinho.]
10. We can move the passengers ______ . [Podemos nós mesmos mover os passageiros.]
Complete with the correct reflexive pronouns.
1. I did not want to believe it and then I saw the aircraft myself. [Eu não queria acreditar, mas depois vi a aeronave com
meus próprios olhos.]
2. The girl looked at herself in the mirror and decided to become a flight attendant. [A garota se olhou no espelho e
decidiu ser uma comissária.]
3. Freddy, you'll have to do your aviation English homework yourself. [Freddy, você terá que fazer sua lição de inglês
para aviação sozinho.]
4. You don't need to help them. The pilots can do it themselves. [Você não precisa ajudá-los. Os pilotos podem fazê-lo
sozinhos.]
5. I introduced myself to my new captain. [Eu mesma me apresentei para meu novo comandante.]
6. Can you make your pre-flight checklist yourselves? [Vocês podem fazer a inspeção de pré-voo sozinhos?]
7. She stowed herself all the hand-luggage. [Ela guardou toda a bagagem de mão sozinha.]
8. What happens when the aircraft’s wing itself is broken? [O que acontece quando a própria asa do avião está
quebrada?]
9. The flight mechanic decided to repair the aircraft himself. [O mecânico de voo decidiu consertar a aeronave sozinho.]
10. We can move the passengers ourselves . [Podemos nós mesmos mover os passageiros.]
1. What are the flight attendant’s main responsibility?
A.
B.
C.
D.
To serve coffee and other beverages.
To hand out magazines and headsets.
To ensure that safety and security regulations are followed.
To ensure passengers have a pleasant journey.
2. How do we say “Chefe de Cabine” in English?
A.
B.
C.
D.
Captain
First officer
Flight attendant
Purser
3. Who are the employers of a flight attendant?
A.
B.
C.
D.
The airports.
The airlines.
The captain.
The customs.
4. What are the number of flight attendants needed that follows international regulations?
A.
B.
C.
D.
For large planes one flight attendant per 50 passenger seats is needed.
For large planes one flight attendant per 15 passenger seats is needed.
For large planes one flight attendant per 25 passenger seats is needed.
There is no need for flight attendants in any flight.
1. What are the flight attendant’s main responsibility?
A.
B.
C.
D.
To serve coffee and other beverages.
To hand out magazines and headsets.
To ensure that safety and security regulations are followed.
To ensure passengers have a pleasant journey.
2. How do we say “Chefe de Cabine” in English?
A.
B.
C.
D.
Captain
First officer
Flight attendant
Purser
3. Who are the employers of a flight attendant?
A.
B.
C.
D.
The airports.
The airlines.
The captain.
The customs.
4. What are the number of flight attendants needed that follows international regulations?
A.
B.
C.
D.
For large planes one flight attendant per 50 passenger seats is needed.
For large planes one flight attendant per 15 passenger seats is needed.
For large planes one flight attendant per 25 passenger seats is needed.
There is no need for flight attendants in any flight.
5. What is the main and always primary duty of a flight attendant?
A.
B.
C.
D.
To provide a caregiving and customer service role on board commercial flights.
To offer comfort items including blankets, pillows, and hot towel service.
To ensure passenger safety.
To assist passengers with completion of the immigration forms.
6. What are duty-free goods?
A.
B.
C.
D.
International products.
Forbidden products.
Products with higher interests.
Products for which you are exempt of paying taxes.
7. What are the trainings required for a newly-hired flight attendant?
A.
B.
C.
D.
First aid, fire fighting, emergency and security procedures among others.
Cooking, cleaning, and fishing among others.
Electronic engineering, fluids and physics.
Astronomy and aeronautical charts.
8. Name the following air crew members in English:
 Mecânico de Voo:
 Controlador de Voo:
 Chefe de Cabine:
________________________________
________________________________
________________________________
5. What is the main and always primary duty of a flight attendant?
A.
B.
C.
D.
To provide a caregiving and customer service role on board commercial flights.
To offer comfort items including blankets, pillows, and hot towel service.
To ensure passenger safety.
To assist passengers with completion of the immigration forms.
6. What are duty-free goods?
A.
B.
C.
D.
International products.
Forbidden products.
Products with higher interests.
Products for which you are exempt of paying taxes.
7. What are the trainings required for a newly-hired flight attendant?
A.
B.
C.
D.
First aid, fire fighting, emergency and security procedures among others.
Cooking, cleaning, and fishing among others.
Electronic engineering, fluids and physics.
Astronomy and aeronautical charts.
8. Name the following air crew members in English:
 Mecânico de Voo:
 Controlador de Voo:
 Chefe de Cabine:
Flight Engineer / Flight Mechanic
Flight Director / Flight Controller
Purser / Senior Crew Member
9. How do we say in English?
 Chefe de Cabine:
 Cliente :
 Comissário(a) de Voo:
 Companhia Aérea:
 Controlador de Voo:
 Co-piloto:
 Mecânico de Voo:
 Passageiro :
 Piloto / Comandante:
 Segurança :
 Tripulação:
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
________________________________
10. What are the Flight Attendant’s main responsibilities?
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
11. What are the trainings required for a flight attendant’s position?
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
9. How do we say in English?
 Chefe de Cabine:
 Cliente :
 Comissário(a) de Voo:
 Companhia Aérea:
 Controlador de Voo:
 Co-piloto:
 Mecânico de Voo:
 Passageiro :
 Piloto / Comandante:
 Segurança :
 Tripulação:
Purser / Senior Crew Member
Customer / Client
Flight attendant / Air hostess / Steward
Airline company
Flight director / Flight controller
Co-pilot / First officer
Flight engineer / Flight mechanic
Passenger / Customer
Pilot / Captain
Safety / Security
Crew / Flight crew / Air crew
10. What are the Flight Attendant’s main responsibilities?
 Passengers’ safety and comfort.
11. What are the trainings required for a flight attendant’s position?
 First aid, fire fighting, security and emergency procedures, wilderness survival, etc.

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