Key Account Manager - After Sales
Transcrição
Key Account Manager - After Sales
Key Account Manager - After Sales für Mulgrave, Mercedes-Benz Australia/Pacific Pty Ltd Kontakt Personal at Mercedes-Benz Careers [email protected] Stellennummer MER000016P Veröffentlichungsdatum 24.02.2016 Tätigkeitsbereich Marketing und Vertrieb Abteilung Parts Business MB & Freightliner Trucks & Buses Aufgaben A fantastic opportunity is available for an experienced and proactive individual to join the Commercial Vehicle After Sales team based in Mulgrave. In this position you will manage all of our Key Customer Accounts by maintaining quality long term relationships and driving growth of Mercedes-Benz Truck, Freightliner and FUSO parts and service. You will also introduce Key Account Customers’ to parts and service products and initiatives, whilst ensuring exceptional customer satisfaction is achieved. Reporting to the After Sales Operations & Communications Manager, your role will include: - Ensuring parts and service targets for Key Account Customers are achieved whilst driving annual growth for Mercedes-Benz, Freightliner and FUSO service and parts products. - Maintaining effective and productive relationships with dealers and Key Account Customers to drive customer satisfaction and ensure an effective ongoing partnership. - Identifying new opportunities for parts and service sales growth and “value add” initiatives for key accounts. - Providing support and coaching to dealerships to ensure a common after sales approach is achieved for Key Account Customers across the dealer network. - Working in conjunction with our Sales, Parts and Service Divisions to effectively support our key accounts and their fleets. - Providing accurate and timely reporting to management for all Key Account Customer activities. - Managing, maintaining and being the system owner of Fleet purchasing and Key Account Management IT systems. Qualifikationen The successful candidate will demonstrate excellent verbal and written communication skills. You will have strong presentation skills, with the ability to comfortably present to both small and large groups. Your attention to detail and ability to build effective relationships at all levels is integral in this position. You will also have strong knowledge and experience in either the Commercial Vehicle automotive industry, retail automotive industry or with a Fleet Management Organisation. Ideally you will be qualified in a mechanical trade, Business, Economics or similar. Further career development opportunities exist for the right candidate. base salary, bonus potential, superannuation and company vehicle. This role offers a competitive If you consider yourself suitable for this position, please apply by Thursday 3rd March 2016. This is a local, permanent role. You must have a perm anent working visa for Australia / New Zealand to be able to apply for this position. Jetzt bewerben Benefits Firmenwagen Essenszulagen Coaching Mitarbeiterbeteiligung Barrierefreiheit Homeoffice Mitarbeiterhandy Kantine Events Parkplatz Gesundheitsmaßnahmen Mitarbeiterrabatte Internetnutzung