Nursing outcomes
Transcrição
Nursing outcomes
Nursing Classifications: Effects in clinical practice and EHR requirements Maria Müller-Staub, RN, MNS, EdN, PhD, (Selzach, Switzerland) Senior Researcher ZHAW University, Winterthur, Switzerland Accuracy of nursing diagnoses: Knowledge and knowledge sources Conference Promotion Wolter Paans, Feb. 8, Groningen NL Background / State of research • Nursing has a mandate to strive for - quality - efficiency - measurability (Institute of Medicine, 2004, • Unspecific diagnoses, need for accuracy KVG, 2001) (Lunney, 2001, 2011; Paans 2009) • To attain favorable nursing-sensitive patient outcomes: nursing diagnoses must be stated accurately, and linked with effective nursing interventions (Björwell, 2002; Lavin, 2005, Müller-Staub et. al, 2009; Florin, 2005; Thoroddsen et al., 2010; Paans et al, 2010) M. Müller-Staub, PhD, Groningen Feb 2011 2 1 Theoretical framework Frameworks and definitions • Diagoses: NANDA International • Interventions: NIC • Outcomes: NOC Transfer of NNN into nursing process: • Nurse‘s Pocket Guide (Doenges, Moorhouse, & Murr; 2008; NANDA-I, 2010) M. Müller-Staub, Promotion Paans, Feb. 2011 Assessment 6-Schritt-Modell Gordon/NNN Attained Outcomes = Indicators 3 Needs Indicators (Fiechter & Meier 1987) 1 Informationssammlung Problemformulierung 385 2 Nursing diagnoses + Pflegediagnosen NANDA-I stellen 206 Outcomes / Evaluation Beurteilen Doenges et. al/NOC der Angemessen- 6 3 Festlegen Outcomes / Aims der Doenges Pflegezieleet. al/NOC heit, Wirkung und Wirksamkeit der Pflege Interventions Indicators = Activities 5 585 Durchführen Planen der Interventions der PflegePflegemassDoenges et. al/NIC massnahmen nahmen EBP 07.02.12 Pflege PBS, M. Müller Staub, PhD desired Outcomes = Indicators 385 4 2 M. Müller-Staub, Promotion Paans, Feb. 2011 5 Conceptual Definition of Diagnoses (Top Level Concept) Domain Domain Health Promotion Nutrition Klasse Class Class: Diagnosis Diagnosis Ineff. Health maintenance 07.02.12 Hydration Hydratation Health Manage ment Risk for deficient fluid volume Pflege PBS, M. Müller Staub, PhD 3 M. Müller-Staub, Promotion Paans, Feb. 2011 7 M. Müller-Staub, Promotion Paans, Feb. 2011 8 4 Classifications: WHY?? • Main question: Are patient outcomes better after implementing nursing classifications? • Evaluate the implementation of classifications: nursing diagnoses, interventions and outcomes M. Müller-Staub, Promotion Paans, Feb. 2011 9 Research questions After staff education in nursing diagnoses, interventions and outcomes, do nursing records contain: § accurate nursing diagnoses? - including signs/symptoms (def. characteristics) and etiology (related factors) § § effective nursing interventions = specific to the identified etiology? (including planning and implementation) measurable, achievable nursing outcomes, describing the improvement in patients? M. Müller-Staub, Promotion Paans, Feb. 2011 10 5 Implementations and study designs case meetings on all • Introductory class and eight wards – duration of implementation: 1 year. Pre-post implementation design • Introductory class and 6 case study sessions for 12 multiplicators (1st year), coaching (2nd year): Descriptive evaluation study /qualitative interviews • Guided clinical reasoning v.s. case studies on wards (3 months): Cluster randomized, controlled experimental design) 11 Some research results…… • „Without diagnoses no meaningful care!“ • „Using classifications (D/I/O) enhanced my professional role and understanding“ • „I focus more on individual care needs“ • „My communication changed: I‘m closer to patients, know more about their problems and needs such as anxiety, coping, nutrition, pain.... Nursing became more interesting!“ M. Müller-Staub, Promotion Paans, Feb. 2011 12 6 Results: Diagnoses exemples Preintervention Post-intervention Nursing problem Nursing Diagnosis: Impaired tissue integrity: Pressure ulcer, grade II “Patient has a decubitus at left heel” Etiology/related factors: Altered circulation Mechanical (pressure, shear, friction) Impaired physical mobility Nutritional deficit Signs/symptoms (def. characteristics) Distroyed tissue at left heel, 2x3 cm wide, 1mm deep) 13 Results.... Nursing Outcomes Pre-intervention Nursing outcomes 1) “Skin still read, small tissue damage”. Post-intervention Nursing outcomes 1) „Tissue integrity/observable healing with epithelized, dry, irritation- and odorless skin, free of pain 2) Unimpaired mobility of joint 3) Improved self-care ability = patient performs skin observation and care, changes of position, mobility and constant pressure free positioning of heel 4) Patient can explain her condition, the etiology (pressure, immobility, nutritional status and meaning of risk management). 14 7 Results, other: exemples of diagnoses... Pre-intervention Post-intervention Nursing problem Nursing Diagnosis Urinary incontinence, total. includ.signs/symt. + etiol. fact. Urinary incontinence; no PES Hopelessness includ.signs/symt. + etiol. fact. • ----- Anxiety includ.signs/symt. + etiol. fact. • ----- Coping, ineffective includ.signs/symt. + etiol. fact. • ---- Confusion, acute includ.signs/symt. + etiol. fact. • Confusion, no PES Sensory Perception, impaired (visuel, kinesthetic) • ---- Risk for falling includ.signs/symt. + etiol. fact. • Risk for falling: sometimes… 15 Nursing interventions and outcomes 4.00 3.00 2.00 A 1.00 0.00 1 2 ZEITPUNKT Mittelwert Ergebnis Mittelwert Intervention 4.00 3.00 2.00 A 1.00 A S S 0.00 1 2 ZEITPUNKT T- Tests + Mann Whitney Significance Tests p < 0.0001 8 Results PreMean (SD) post-intervention 2.69 (SD = .90) 3.13 (SD = .89) 3.70 (SD = .54) * 2.97 (SD = .80) Nursing interventions Intervention group 2.33 (SD = .93) Control group 2.70 (SD = .88) 3.88 (SD = .35) * 2.46 (SD = .95 Nursing outcomes Intervention group Control group 3.77 (SD = .53) * 1.94 (SD = 1.06) Nursing diagnoses Intervention group Control group 1.53 (SD= 1.08) 2.02 (SD = 1.27) Intervention group: t-Tests p < 0.0001 Nursing outcomes 5 4 110 106 85 108 72 73 47 3 70 2 14 16 11 2 STATION 26 32 CX2 109 Y9 MEANERG 1 402 393 0 400 399 398 -1 N= 37 37 37 37 1 37 37 37 V6 25 Z2 XX2 N2 37 37 37 37 37 2 ZEITPUNK T-Tests und Mann Whitney Signifikanz Test p < 0.0001 17 9 Classifications = Quality improvement After implementing nursing diagnoses (NANDA-I): - Assessments/diagnoses - Nursing interventions - Patient outcomes accurate effective enhanced (Björwell et al, 2002; Curell & Urquart 2003; Daly 2002; Müller-Staub 2007; Müller-Staub et al. 2007, 2008, 2009) Nurses: Significantly better knowledge Nurses: Significantly higher satisfaction - Diagnoses, interventions + - outcomes effective - Measuring workload and staffing levels - Grade und Skill-Mix (Keenan et al, 2008) EHR requirements • Concept oriented (knowledge based) classifications • Standardized, research-based language to represent the unique function of nursing • Standardization and coding of concepts • Include full NNN into EHRs, PES-Format and Indicators • Apply nursing process based on classifications: link diagnoses, interventions and outcomes • Intelligent expert systems: Decision support = Individualized, evidence-based care 20 10 POC Episode Hx Episode of Care Hx NOC Outcomes 11 NANDA out of Total EOL Episodes (1425) 0.4 0.35 0.3 Percentage 0.25 0.2 0.15 0.1 0.05 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Datenreihe1 0.3586 0.32 0.2996 0.226 0.2077 0.2042 0.1811 0.1733 0.1411 0.1368 0.1319 0.113 0.1088 0.1039 0.0933 NANDA_Label_Name 1. Death Anxiety Acute Pain Impaired Gas Exchange Anticipatory Grieving Risk For Falls Deficient Knowledge Impaired Physical Mobility Activity Intolerance Deficient Fluid Volume Imbalanced Nutrition: Less Than Body Requirements Impaired Skin Integrity Ineffective Health Maintenance Ineffective Tissue Perfusion (Renal, Cerebral, Cardiopulmonary, Gastrointestinal, Peripheral) Chronic Pain Risk for Aspiration 12 Including NDx with DRGs Sample: 123‘241 patients • Nursing diagnoses significantly associated with DRGs (p ≤ 0.0001) • By adding nursing diagnoses to DRGs the explanatory power (R2) and model discrimination (c statistic) improved by 30 % - 146 % 07.02.12 Pflege PBS, M. Müller Staub, PhD 25 DRGs & Nursing diagnoses Variables explained by Nursing Diagnoses • Lenght of stay (LOS): 30 % • ICU length of stay: 72.5 % • Probably of death: 115 % • Discharge to nursing home: 146.4 % • Total charges (costs): 40.3 % (Welton & Halloran, 2005) 07.02.12 Pflege PBS, M. Müller Staub, PhD 26 13 Nursing Related Groups (NRG) explain overall care needs in concordance with DRGs (Fischer, 2002) Literatur Anderson, C. A., Keenan, G., & Jones, J. (2009). Using bibliometrics to support your selection of a nursing terminology set. CIN: Computers, Informatics, Nursing, 27(2), 82-90. Ammenwerth, E.; Ehlers, F.; Hirsch, B.; Gratl, B.: HIS-Monitor: An approach to assess the quality of information processing in hospitals. International Journal of Medical Informatics, 2006, (June 13, Epub ahead of print): Bakken, S.; Holzemer, W.L.; Portillo, C.; Grimes, R.; Welch, J.; Wantland, D.: Utility of a standardized nursing terminology to evaluate dosage and tailoring of an HIV/AIDS adherence intervention. Journal of Nursing Scholarship, 2005, 37: 251-257. Björvell, C.; Wredling, R.; Thorell-Ekstrand, I.: Long-term increase in quality of nursing documentation: Effects of a comprehensive intervention. Scandinavian Journal of Caring Sciences, 2002, 16: 34-42. Boyd, A. D., Funk, E. A., Schwartz, S. M., Kaplan, B., & Keenan, G. M. (2010). Top EHR challenges in light of the stimulus. Enabling effective interdisciplinary, intradisciplinary and cross-setting communication. Journal of Healthcare Information Management: JHIM, 24(1), 18-24. Brender, J.; Ammenwerth, E.; Nykanen, P.; Talmon, J.: Factors influencing success and failure of health informatics systems -- a pilot Delphi study. Methods of Informatics in Medicine, 2006, 45: 125-136. Brokel, J.M.; Nicholson, C.: Care planning with the electronic problem list and care set functions. International Journal of Nursing Terminologies and Classifications, 2006, 17: 21-22. Delaney, C.; Herr, K.; Maas, M.; Specht, J.: Reliability of nursing diagnoses documented in a computerized nursing information system. Nursing Diagnosis, 2000, 11: 121-134. Doenges, M.E.; Moorhouse, M.F.; Geissler-Murr, A.C.: Pflegediagnosen und Massnahmen. Huber, Bern, 2011. Gordon, M.; Müller Staub, M.; Georg, J.: Bewusstsein für den pflegediagnostischen Prozess entwickeln. Krankenpflege, 2005, 4: 14-16. Keenan, G., Tschannen, D., & Wesley, M. L. (2008). Standardized nursing teminologies can transform practice. Jona, 38(3), 103-106. Lunney, M.: Arbeitsbuch Pflegediagnostik: Pflegerische Entscheidungsfindung, kritisches Denken und diagnostischer Prozess – Fallstudien und -analysen. Huber, Bern, 2007. Lunney, M.; Delaney, C.; Duffy, M.; Moorhead, S.; Welton, J.: Advocating for standardized nursing languages in electronic health records. Journal of Nursing Administration, 2005, 35: 1-3. Müller Staub, M.; Georg, J.: Ohne Pflegediagnosen verschwindet die Pflege: Interview mit M. Lunney. Krankenpflege, 2006, 99: 20-23. Müller-Staub, M.: Evaluation of the implementation of nursing diagnostics: A study on the use of nursing diagnoses, interventions and outcomes in nursing documentation. Ponsen & Looijen, Wageningen, 2007. Müller-Staub, M.: Evaluatie van de implementatie van verpleegkundige diagnostiek: Een onderzoek naar het gebruik van verpleegkundige diagnoses, interventies en uitkomsten in de verpleegkundige verslaglegging. Verpleegkunde, 2008a, 23: 62-68. 28 14 Müller-Staub, M.: Förderung der Pflegediagnostik und ihr Beitrag zu patientenorientierten Kostenmodellen. In: Oggier, W.; Walter, A.; Reichlin, S.; Egli, M. (Hrsg.): Handbuch Gesundheitswesen Schweiz im Umbruch. Trend Care AG, eHealthCare.ch, Sursee, 2008b, 1-8. Müller-Staub, M.: Pflegebedarf und elektronische Patientenakte. Pflege, 2008c, 21: 211-214. Müller-Staub, M.: Qualitätserhöhung durch Pflegediagnosen? Unterricht Pflege, 2009, 14: 20-22. Müller-Staub, M., Needham, I., Odenbreit, M., Lavin, M. A., & van Achterberg, T. (2009). Eine Studie zur Einführung von NANDA-I Pflegediagnosen, Pflegeinterventionen und pflegesensiblen Patientenergebnissen. Pflegewissenschaft, 11(12), 688-696. Müller-Staub, M.; Lavin, M.A.; Needham, I.; van Achterberg, T.: Nursing diagnoses, interventions and outcomes - Application and impact on nursing practice: A systematic literature review. Journal of Advanced Nursing, 2006, 56: 514-531. Müller-Staub, M.; Lunney, M.; Lavin, M.A.; Needham, I.; Odenbreit, M.; van Achterberg, T.: Testing the Q-DIO as an instrument to measure the documented quality of nursing diagnoses, interventions, and outcomes. International Journal of Nursing Terminologies and Classifications, 2008, 19: 20-27. Müller-Staub, M.; Needham, I.; Odenbreit, M.; Lavin, M.A.; van Achterberg, T.: Implementing nursing diagnostics effectively: cluster randomized trial. Journal of Advanced Nursing, 2008, 63: 291-301. Odenbreit, M. (2010a). Entwicklung und Implementierung der elektronischen Pflegedokumentation der Solothurner Spitäler AG: Eine Erfolgsstory. Swiss Medical Informatics, 69(2), 23-27. Odenbreit, M. (2010b). Pflegeleistung und DRG: Sichtbar durch Pflegediagnosen? Paper presented at the DRG und elektronische Pflegedokumentation: Risiken und Chancen. from http://www.pflege-pbs.ch/kongresse/100125/kongress100125.html Odenbreit, M., & Müller-Staub, M. (2008). NNN-Pflegeassessment nach Gordon. Selzach: Pflege PBSo. Document Number) Paans, W. (2010). Determinants of the Accuracy of Nursing Diagnoses: Knowledge Sources and Reasoning Skills. Paper presented at the DRG & elektronische Pflegedokumentation: Risiken und Chancen. from http://www.pflege-pbs.ch/kongresse/100125/accdia.pdf Paans, W., & Müller-Staub, M. (2010). DRG und Elektronische Pflegedokumentation: Risiken und Chancen. Pflegewissenschaft, 12(6), 379-380. Paans, W., Sermeus, W., Nieweg, R. M. B., & van der Schans, C. P. (2010a). D-Catch instrument: development and psychometric testing of a measurement instrument for nursing documentation in hospitals. Journal of Advanced Nursing, 66(6), 1388-1400. Paans, W., Sermeus, W., Nieweg, R. M. B., & van der Schans, C. P. (2010b). Prevalence of accurate nursing documentation in patient records. Journal of Advanced Nursing, Epub ahead of print. Schönau, E.; Heering, C.: Evidenz-basierte Pflege und diagnostische Genaugikeit in der elektronischen Pflegedokumentation. Pflegewissenschaft, 2009, 11: 58-60. www.pflege-pbs.ch 29 Conclusions/Recommendations • Significant quality improvements by using classifications • Implement NNN into EHRs • Include linkages: diagnoses, interventions, outcomes into EHR • Interactive, automated nursing assessements and reports • Include Nursing Diagnoses to DRG-based funding models THANK YOU! Literature: www.pflege-pbs.ch 30 15 Measurement Instrument Q-DIO Content validity: Expert validation 100% agreement on key-concepts and items 88.25 % interrater agreement on scores given Internal consistency: Cronbach’s alpha < 0.83 • Nursing Diagnoses as Process = 0.83 • Nursing Diagnoses as Product = 0.97 • Nursing Interventions = 0.90 • Nursing Outcomes = 0.98 31 4 3 Nursing sensitive patient outcomes 23. 2 1 0 Acute, changing diagnoses are assessed daily or form shift to shift / enduring diagnoses are assessed every fourth day 24. The nursing diagnosis is reformulated 25. The nursing outcome is documented 26. The nursing outcome is observably /measurably documented according to NOC 27. The nursing outcome shows - improvement in patient’s symptoms - improvement of patient’s knowledge state - improvement of patient’s coping strategies - improved self-care abilities - improvement functional status 28. There is a relationship between nursing sensitive patient outcomes and nursing interventions 29. Nursing outcomes and nursing diagnoses are internally related 7 Items, maximus score = 28, mean = 4 Total Items 29 32 16 Measurement Instrument Q-DIO 5-point scale Nursing diagnoses as product 12. Nursing problem/nursing diagnosis label is documented 13. Nursing diagnosis label is formulated according to NANDA and numbered 14. The etiology (E) is documented 15. The etiology (E) is correct, related /corresponding to the nursing diagnosis (P) 16. Signs and symptoms are formulated 17. Signs and symptoms (S) are correctly related to the nursing diagnosis (P) 18. The nursing goal relates /corresponds to the nursing diagnosis 19. The nursing goal is achievable through nursing interventions 4 3 2 1 0 4 3 2 1 0 8 Items, maximum score = 32, mean = 4 Nursing interventions 20. Concrete, clearly named nursing interventions according to NIC are planned (what will be done, how, how often, who does it) 21. The nursing interventions effect the etiology of the nursing diagnosis 22. Nursing interventions carried out, are documented (what was done, how, how often, who did it) 3 Items, maximum score = 12, mean = 4 33 17