New* DEKRA Solutions Issue 1 2014
Transcrição
New* DEKRA Solutions Issue 1 2014
Customer Magazine ISSUE 1.2014 S olutions Emission measurements from biogas installations Full of energy 10 8 Construction support services 20 12 Induction training for delivery drivers DEKRA SOLUTIONS 16 28 12 20 24 Bildnachweis Picture credits DEKRA: S. x–x,p.S.7x–x, S. x–x; Küppers: S. 20; x, SS. x–x, S.p. x–x, DEKRA: S. p. x, 3, S. p. x–x, 5 (Hejna), (Ratermann), p. 12, p. Küppers: 2, S. Augustin: S. x–x, S. x–x, Titel; p. Bilski: S. 4, x, p. S. 13, x–x; p. Lehner: S. x, S. x–x, p. x–x; 6–11, p. 20–34, cover; Augustin: 2, p. 26, cover; BubleTitel; Wiciok: S. x–x, S. x–x, Titel; dpa: S. x (Name), Titel (Name); Imago: wicz: p. 17 (PZM 2011), p. 19, p. 19 (Łukasz Kaminski); Geiger: p. 11; S. x (Name), S. x Rajkowski: (Name); Getty S. x (Name), S. x GLS: (Name), S. x Popp: p. 14–15; p. 2;Images: Bien-Zenker AG: p. 21; p. 12–13; (Name), x (Name), x (Name), S. x (Name), S. x(Tomasz (Name),Waszczuk); S. x (Name), Agencja S. Gazeta: p.18S.(Przemysław Skrzydło), p.19 S. Eastx (Name) News: p. 18 (Lidia Skuza), p. 19 (Tomasz Radzik) 2 ISSUE 1.2014 Editorial SOLUTIONS, THE MAGAZINE PRODUCED FOR DEKRA’S CUSTOMERS Contents Imprint Portrait of Beata Bublewicz 2 3 16 DEKRA SE Editorial News DEKRA staff in portrait 3 4 34 DEKRA Automotive Test facility for pedestrian protection systems 22 City portrait of Warsaw 28 Stefan Kölbl, Claims settlement for an insurance company 32 Chairman of the Board of Management DEKRA e. V. and DEKRA SE. DEKRA Industrial Construction support services 8 Periodic inspections at the Charité 14 Occupational safety in prefabricated house construction 20 Emission measurements from biogas installations 24 DEKRA PERSONNEL Induction training for delivery drivers 12 Imprint Publisher: DEKRA e. V., Communication and Marketing Responsible for the content: Stephan Heigl Editing: Alexander Föll (responsible according to the press law), Dr Torsten Knödler, Thomas Göttl, Frank Jörger Translation: Martina Wütz Advertising Sales: Bettina Pfeffer Proofreading: Birte Labs, Isabel Link, Monika Roller Layout and Manufacturing: Frank Jörger, Götz Mannchen, Monika Haug Publication: ETMservices, ein Geschäftsbereich des ETM Verlages EuroTransportMedia Verlags- und Veranstaltungs-GmbH, Handwerkstraße 15, 70565 Stuttgart E-mail: [email protected] Printed by Dierichs Druck + Media GmbH & Co. KG, Kassel L ast year our company grew by another 3,000 employees and thus, for the first time, crossed the threshold of 30,000 employees. DEKRA is a job creator, and not just in Germany, because our focus is becoming increasingly international. Around 44 per cent of our experts work outside of Germany. Examples of this are the several recent acquisitions we have made in South Africa, Australia and New Zeeland. However, we are not only making geographic efforts to seek out new, interesting markets and topics. For instance, closer to home, we also measure the emissions of equipment designed to generate electricity and heat from biogas, and are improving pedestrian protection in cars at our new, innovative test facility. Our city portrait takes you on a walk through Warsaw and introduces you to its most important buildings. And our personal portrait sketches the career of Beata Bublewicz, one of the most influential transport politicians in Poland and daughter of the rally driver Marian Bublewicz. We hope you enjoy reading the latest issue of our customer magazine. ❮ Article Number: 83228, Solutions 1.2014 3 DEKRA SOLUTIONS Winners and jury members at the DEKRA Award 2013 ceremony in Stuttgart in November. ❯ Categories and Award winners ■ Safety category – Focus 2013 DEKRA Award Lots of ideas The premises of the Porsche Museum in Stuttgart were chosen as the venue for DEKRA’s official DEKRA Award 2013 presentation ceremony on 12th November. The award went to three applicants for top business performance in the categories health, environment and safety. The DEKRA Award honours the best long-term solutions to future questions posed by the economy and society. This was the third time that DEKRA had teamed up with the German economics magazine “Wirtschaftswoche” and called on companies to submit their ideas and concepts. Winners were decided by a high calibre jury. At the award ceremony, Stefan Kölbl, Chairman of the Board of Management of DEKRA e. V. and DEKRA SE, was keen to stress that Germany had a strong, innovative economy and an enormous reservoir of companies with excellent ideas. Lothar Weihofen, Managing Director of DEKRA Certification Group and initiator of DEKRA Award, likewise praised the award winners who had set new standards with their business concepts. ❮ 4 “Successful project management“: Volkswagen AG, Wolfsburg. According to the panel, with its “mach.18FACTORY” Volkswagen has taken a holistic approach in introducing a programme driven by the future and change in the production and logistics of the VW brand. ■ Environment category – Focus 2013 “Green logistics“: Fritz GmbH & Co. KG, Schwaigern. According to the panel, as a medium-sized haulage company with a workforce of 600 employees, Fritz GmbH & Co. KG has been exemplary in implementing sensible and systematic measures for the reduction of CO2 emissions. The jury also praises the ecological focus of the entire company. ■ Health category – Focus 2013 “Sustainable personnel policy“: Vanderlande Industries Logistics Software GmbH, Dortmund. According to the panel, Vanderlande Industries Logistics Software GmbH has introduced a holistic concept aimed at actively searching for young staff. A cleverly conceived health and safety concept rounds off the personnel policy. ISSUE 1.2014 Aquisition in New Zealand Strategic expansion As the world’s largest testing organisation in the automotive sector, DEKRA acquired in September a majority stake in Vehicle Testing New Zealand (VTNZ). In acquiring VTNZ, DEKRA is systematically continuing its strategic internationalisation and the expansion of its core automotive business unit outside Europe and is now represented in 29 countries with its own inspection stations or through partners. Initially, the former owner Motor Trade Association (MTA) is selling 60% of its shares to DEKRA. The leading automotive testing service provider in New Zealand, VTNZ, generates annual sales of more than EUR 50 million with around 850 employees and 84 inspection stations nationwide. ❮ In acquiring VTNZ, DEKRA continues its strategic expansion of core automotive business units outside Europe and taps the Asia-Pacific growth region with this move. 20 years of DEKRA in the Czech Republic Double jubilee In September, DEKRA celebrated two anniversaries simultaneously in the Czech Republic: the 50th anniversary of the founding of the company and the 20th anniversary of its incorporation into the DEKRA Group. The company also once again received the CEKIA Stability Award with an AAA rating, making it one of the top 100 companies in the country. Around 60 guests, among them representatives of the top management of DEKRA SE, deserving and long-serving employees, as well as affiliated company representatives from Germany, Poland, Slovakia and Brussels, came to celebrate the double anniversary in the DEKRA House at the Türkova 1001 in Prague and once again remembered the history of DEKRA in the Czech Republic. ❮ DEKRA celebrates 50 years of doing business in the Czech Republic. The Czech subsidiary has been part of the DEKRA Group for 20 years. 5 DEKRA SOLUTIONS European Commercial Vehicle Safety Award 2013 Honour D ipl.-Ing. Christian J. Börner received the European Safety Award for Commercial Vehicles 2013 during the 8th DEKRA / VDI Symposium in Klettwitz. The German Road Safety Council (DVR), the European Association for Accident Research and Analysis (EVU) and DEKRA honoured Börner for his commitment to improving the safety of commercial vehicles. ❮ News In Brief ❯ Hotel inspection ❯ Certification DEKRA carries out inspections for the corporate group nh Hoteles in Germany and helps the Spanish based hotel chain over and above the actual inspections, with the periodic inspection of technical services and plant, such as, for example, the ventilation system, fire alarms, warning, extinguisher and electrical equipment. The NH Hotel Group runs 60 hotels totalling over 10,000 rooms in Germany. DEKRA and GPM Deutsche Gesellschaft für Projektmanagement e.V. are working together to train project managers. DEKRA Academy will be offering tailor-made certification seminars for project staff at every level of management in accordance with the GPM 4 level qualification standards. With more than 6,300 members, GPM is the largest European competence network of project management experts. 8 th DEKRA / VDI Symposium on Load Securing Practical driving tests Some 200 representatives from the transport industry, scientific institutions, automotive sector and public authorities attended the 8th DEKRA / VDI Symposium on Load Securing on Road Vehicles at the DEKRA Technology Center in Klettwitz which was held on 23rd – 24th October 2013. Technical innovations, new guidelines and a wealth of best practice solutions for load securing on trucks and in vans were the focus of this gathering of experts which is intended to help the understanding of theoretical models and the implementation of reality-based solutions as well as proposed changes to regulations. In order to support this process, practical driving tests supplemented the programme of lectures and discussions. ❮ 6 With and without load-dependent ESP, vans showed different driving behaviour at the 8th DEKRA / VDI Symposium on Load Securing in Klettwitz. ISSUE 1.2014 DEKRA work safety barometer Negligent companies More and more companies are taking an interest in the performance of their staff. These are the findings of the DEKRA Work Safety Barometer 2013/14. In the study DEKRA interviewed around 800 companies on the state of their health and safety policy and their targets. Two thirds of employers were of the opinion that “job and physical fitness” was a core issue of their company health policy. However, DEKRA work safety experts were shocked when they found out that one in ten companies had not carried out a risk evaluation even though it is required by law. This would mean that in the event of an accident at the workplace the head of the company himself would be liable. ❮ At the presentation of the study Dr Clemens Mayr from DEKRA expressed his concern that one in ten companies violated work safety regulations. DEKRA Cargo & Security Services GmbH A man’s best friend The new requirements for safe air cargo transportation have now allowed for the use of specially trained dogs as part of security controls. Since September DEKRA Cargo & Security Services GmbH (DEKRA CSS) deploys Bessy, a Belgian Shepherd, and Freki, an English Springer Spaniel, for air cargo inspections. Together with their dog handler, Dietmar Seidlitz, they form the newest members at the air cargo inspection team. Both dogs are able to detect explosives reliably and make their human handlers aware of suspicious packages. The new explosives detection dog team makes DEKRA CSS one of only three providers in Germany authorised to use this technique for inspecting air cargo. ❮ Bessy draws the attention of her human colleague, dog handler Dietmar Seidlitz, to suspicious pieces of freight during the safety inspection. 7 DEKRA SOLUTIONS 1 Construction support services A good arbitrator The Kö-Bogen in the heart of Düsseldorf is the new top address for lifestyle and fashion. In order to ensure that everything runs smoothly when the property is handed over to the tenants, the building developer has enlisted the help of DEKRA Industrial International. For many Düsseldorf residents the new Kö-Bogen has already become an icon of worldclass architecture. With the completion of his impressive building complex in the Königsallee, the New York architect Daniel Libeskind has realised his vision of a department store of the future in the regional capital of North Rhine Westphalia. This is why it is very appropriate that the 8 retail company Breuninger has opened a flagship department store as the Kö-Bogen’s first tenant. On 15,000 square metres of sales floor spread over five storeys the luxury department store from Stuttgart offers a range of fashion and lifestyle articles. The official opening on 17th October 2013 was, however, not just a milestone for Breuninger. The building developers, “die developer Projekt- ISSUE 1.2014 entwicklung GmbH”, had most probably marked this date on their calendar, too. This is because the opening makes abundantly clear that the handover of the business premises, which had taken place five months earlier, had been a complete success. However, back then the department store’s elegant fashion world was still at the design stage and merely existed in the heads of those architects and designers that Breuninger had commissioned to undertake the interior design. What the developer had to hand over to the tenants was, in comparison to this, more like an austere shell. “The tenant wants to know whether he can move into the property as described in his tenancy agreement. A project of this magnitude, however, can lead to people having different expectations of the status and quality of the landlord’s services,” explains Ulrich Hartard, the developer’s technical project manager. The fact that the handover was completed to the satisfaction of all parties involved is, in the project manager’s estimation, not least due to the work performed by DEKRA. The developers enlisted the help of the construction management experts at DEKRA Industrial International in March 2013. They were tasked with verifying whether the property fulfilled the stipulations of the tenancy agreement and was structurally ready to be handed over to the tenant. Moreover, DEKRA was to act as an arbitrator for the developer and tenants if required. The idea behind this was that the experts could settle any differences between the parties in a quick, easy, no-nonsense manner. “Obviously the tenants would have to accept the arbitrator, but the competence displayed by DEKRA made this easy for everybody,” reports Hartard. ❯ 1 With the Kö-Bogen at the northern end of Düsseldorf’s Königsallee, architect Daniel Libeskind realised his vision of a department store of the future. The complex consists of two 26-metre-high buildings that are connected by a bridge. 9 DEKRA SOLUTIONS ❯ For DEKRA project manager Dennis Lucke work at Kö-Bogen began with an intensive study of the building description in the tenancy agreement. This contained exact stipulations on the parameters such as room height, noise insulation, electrical installations and technical equipment. The compressive strength of the floor plays an important role. “Loads of up to 500 kilograms per square metre can be caused when the shop staff pull a trolley loaded down with goods across the sales surface,” explains Lucke. The experts therefore take a very careful look at the screed. The inspection routine involves random sampling, for example, in order to determine the moisture content and thickness of the screed. And when it transpires that the building work does not tally with the building description? “If that happens, we have to determine, document and evaluate the deviations,” says Lucke describing the work of the assessor. “In this event both developer and tenant expect clear instructions on how to proceed. In certain instances, minor deviations can be tolerated if they are of no significance for further building progress. However, if there is a major fault, it has to be rectified.” Lucke himself needs to work speedily on his arbitrator’s report. The quicker the documentation is available, the faster the workmen can rectify time-consuming faults. Time is, however, precisely a commodity that the contractual partners do not have because the opening deadline is drawing inexorably closer. “The flexibility and speed at which DEKRA works has relieved the pressure in this phase of the project. There was always a contact partner for deadlines, acceptance inspections and questions regarding the report,” says Hartard in high praise of the experts. The other Kö-Bogen tenants also profit from the smooth cooperation between the developer and DEKRA. Dennis Lucke is in charge of the handover of the retail premises to top brands such as Strenesse, Joop, Windsor and Faber-Castell. The final inspection of the general building components of the KöBogen is also still on his duty roster. Only then will the department store of the future really have arrived in the here-and-now. ❮ Joachim Geiger 10 2 3 4 ISSUE 1.2014 5 2 DEKRA expert Manfred Barmscheid checks the correct installation of the ventilation system on the ground floor of the Kö-Bogen. 3 The building specifications include exact details about the ground and define the quality of the surface and the joint pattern of the pavements in front of the building. 4 6 Before the handover of the shell, scheduled “DEKRA displays impressive competence, speed and flexibility. The arbitrator’s reports were always excellently documented!” Ulrich Hartard, Project Manager, die developer Projektentwicklung GmbH. tasks such as checking shaft dimensions, installation heights and elevator surfaces are on the roster of the experts. 5 As the first and largest tenant of the complex, Breuninger opened its luxury department store with sales areas of around 15,000 square metres on 17th October 2013. 6 DEKRA also checks whether installation, joint pattern and connections of the facades Contact Jörg Berner Head of Construction Management DEKRA Industrial International GmbH Phone +49.6 81.50 01-5 01 Fax +49.6 81.50 01-7 77 E-mail [email protected] meet the specifications. 11 DEKRA SOLUTIONS Induction training for delivery drivers Part and parcel of the job DEKRA Academy and DEKRA Qualification have developed an induc tion course for delivery drivers at the parcel shipment company GLS. The course, which provides all-round technical preparation and behaviour training, is aimed at improving customer satisfaction and at reducing the high turnover of new drivers. Being able to drive solo is not enough. The training required for a parcel deliveryman goes well beyond just holding a valid driving licence. What is needed is a professional approach as a driver and deliveryman, as well as social competence, which is conveyed, for example, in a well-groomed and polite appearance. However, that is just the beginning, as the day-to-day work of a deliveryman is full of surprises. People entering the profession who are insufficiently prepared for the variety it involves, frequently feel unable to cope in practice. This results in many new drivers resigning before they “We want to support our partners in improving their service quality and in significantly reducing driver turnover and the costs involved in recruiting personnel!” Walter Kleine, Project Manager, GLS Holding B.V. Contact Jörg Lages Head of Göttingen Branch DEKRA Akademie GmbH Phone +49.5 51.5 05 29-17 Fax +49.5 51.5 05 29-15 E-mail [email protected] 12 have even completed their probationary period. This is also true of the parcel delivery company GLS, which tasks independent companies to carry out their transport service. “We want to support our partners in providing a high degree of quality in the delivery process and in significantly reducing staff fluctuation and the costs involved in recruiting personnel,” says Walter Kleine, who is heading the project at GLS Holding. With this in mind GLS turned to the DEKRA Academy in Göttingen in March 2013. The DEKRA manager in Göttingen, Jörg Lages, teamed up with DEKRA Qualification and DEKRA Media to develop a multi-stage concept and the multimedia training material required. The training course involves a two-day training period in the classroom as well as internet-based training which the participants can continue to use via a web link. The training is rounded off by a preparation phase with a film about the daily life of a delivery driver. Training units also include the topics of load securing, hazardous goods, driving safety and social skills. Running under the slogan “the delivery driver as a brand ambassador”, units cover behaviour both on the road and towards the recipient. An initial phase launched back in September saw managers and selected transport companies attending the two-day classroom training session. “The aim was to achieve a broad-based acceptance of the project within GLS as well as among our transport companies, encouraging them to sign up their drivers to attend the training course,” explains Lages. ❮ Marcus Walter ISSUE 1.2014 1 2 3 ❯ General Logistics Systems Around 14,000 employees and approximately 18,000 vehicles are out and about every day working for GLS. The company is based in Amsterdam and delivers parcels for 220,000 customers in Europe and also offers express delivery and logistics services. The group’s own companies and partners cover 37 European countries and have entered alliances across the globe. 1 2 3 4 Helpful character analysis: drivers can use a quadrant model to better categorise themselves and others. Together as a team: the participants appreciated the more fun-like approach instead of dull theory. The delivery driver is a brand ambassador and reflects the company. A well-groomed appearance and social skills are the key to a positive impression when engaging with the customer. 13 DEKRA SOLUTIONS 1 2 ❯ Charité – University Hospital Berlin The Charité is one of the largest university hospitals in Europe. Established in 1710, it is spread across four sites and comprises more than 100 clinics and institutes, administratively concentrated in 17 Charité centres. With 13,200 employees, the Charité is one of the largest employers in Berlin. 1 On the roof of a Charité building, DEKRA expert Maik Scheffler checks the general condition and function of the smoke extraction system. 2 The strands of all the technical equipment come together in the fire control centre. Each repair, each inspection has to be reported here first. 3 Also in the research laboratories, the approved DEKRA expert in building law convinces himself that the numerous fire dampers work perfectly. 14 3 ISSUE 1.2014 Periodic inspections at the Charité Regular checkups The Charité in Berlin enjoys a worldwide reputation. To ensure that healing, research and training can be performed at a high level, the technical side of the university clinic must function without a hitch. DEKRA contributes to this. R arely has DEKRA been asked to implement such a huge project as the periodic inspections at the Charité in Berlin with its four campuses and around 80 individual buildings, distributed across the city over an area larger than 100 football pitches. In order to stay on top of things, a lot of preplanning and coordination is required before the actual inspection work goes ahead. The person to keep track of this is DEKRA employee Maik Scheffler. The approved building law expert evaluates all mechanical smoke extractors and fire protection components of the ventilation and air conditioning systems in the Charité buildings. His DEKRA colleagues inspect the natural smoke extractor, fire extinguisher and electrical installations. Scheffler proceeds methodically building by building, storey by storey. “A building can have up to 800 fire dampers integrated in the wall or ceiling and all need to be tested for efficacy and operational safety,” explains the expert who manages between 60 and 70 of them a day. The 49-year-old qualified engineer for plant engineering studies all the necessary documentation in advance so as to reduce the time he needs searching for the dampers. The inspection itself is effected on the basis of the building ordinance for Berlin. The law stipulates that such a periodic inspection must take place every three years. This is the third time that the DEKRA expert Scheffler has visited the Charité site. DEKRA managed to convince the technical department of the university clinic of the advantages of cooperation with the Stuttgartbased technical monitoring organisation for the first time back in 2006. “We are not just a clinic. The Charité is a hospital, research institute and also a teaching cen- “We appreciate the direct and personal contact with DEKRA as well as the technical discussions at eye level!” Thomas Flügel, Head of Plant Management, Technical Installations & Operations Division, Charité. tre. There are various technical installations and all of them need to be kept up and running,” stresses Thomas Flügel, Head of Plant Management in the Technology & Operations division at the Charité. The varied uses and the constant changes in the buildings, as well as the 24-hour operation mean that the clinic requires inspection engineers able to display a high degree of flexibility, understanding and technical knowledge. And this is exactly what they have found in the DEKRA engineers. “They are technically competent. We can conduct discussions with them at eye level and find a solution for every problem,” says Flügel. Last-minute coordination and the rearrangement of appointments for the inspection services at the Charité were possible at any time with DEKRA and he has nothing but praise for the organisation that was given six months to complete this mammoth project. ❮ Frank Hausmann Contact Marc Tiedemann Sales Berlin | Brandenburg DEKRA Automobil GmbH Phone +49.30.98 60 98-27 60 Fax +49.30.98 60 98-27 77 E-mail [email protected] 15 DEKRA SOLUTIONS Portrait of Beata Bublewicz Petrol in the blood The fascination for engines, cars and transport is virtually in Beata Bublewicz’s blood. Her father, Marian Bublewicz, was a rally driver known throughout Europe, who loved fast cars and motor sport. His legacy still influences her political work in the Sejm, the Polish parliament in Warsaw, to this day. Beata Bublewicz immediately stands out in the hustle and bustle along the corridors of the venerable Polish Parliament: slim, elegantly dressed, with long light blond hair and a beaming smile she heads from her office to the plenary assembly chamber. In the male-dominated world of Polish capital city politics in which only 23 per cent of the representatives are women, the Polish member of parliament of the Civic Platform (Platforma Obywatelska) under President Donald Tusk handles herself well. She feels convinced “that everyone here, man or woman, can achieve anything he or she wants. However, you have to know what you want,” says Bublewicz. She actually comes from Olsztyn, former Allenstein in Warmia, an area of natural beauty and lakes in the north of Poland. After finishing school she studied sociology and public relations at Warsaw University. However, her professional carrier began in the automotive industry. This is because after her father’s fatally tragic accident during a winter rally shortly before her 18th birthday, Bublewicz assumed his duties and headed the Opel dealership of General Motors Poland in Olsztyn. She held this position for eight years. Bublewicz still has petrol in her blood to this day. She quite often is a guest at automotive events or rallies in and across the whole of Poland. Her most recent mission was to award the cup to the winner of the 70th Polish Rally in the name of State President Komorowski. 1 16 She finds it very important and indeed her duty to nurture the memory of her late father. “When somebody, like my father, suddenly dies in an accident, the traces of this death remain ingrained in our life, the life of the family,” says the politician. Her charity activities help her to cope with the pain of the loss of her father. She aims to improve safety on Polish roads and thus reduce the number of road deaths and injuries through her work on different campaigns and initiatives. In the Sejm, Bublewicz has a number of political functions. She is Chairwoman of the Parliamentary Committee for Road Safety. Since her first term of office in the Sejm in 2005, Bublewicz has sat on the Foreign Affairs Committee, where she has mostly been involved in matters such as development aid in a global context and human rights. In contrast, she has only recently joined the Internal Affairs Committee – as VicePresident. For her questions of internal security have priority. And this also includes road safety in her view. According to a Polish study, every tenth car accident occurs at a pedestrian crossing. In 2012, more than 200 people died at zebra crossings in Poland. In a new white paper drawn up by her party, pedestrians will in future have priority over cars and cyclists. Bublewicz firmly believes a change in the road traffic regulations will have a considerable improvement on pedestrian safety. “We finally want to create a regulation that has long since proved its worth in other European countries.” ❯ Beata Bublewicz, Chairwoman of the Parliamentary Committee for more Safety in Road Traffic since 2009, campaigns for improved conditions on Polish roads through various ventures and initiatives. ISSUE 1.2014 1 17 DEKRA SOLUTIONS 2 3 ❯ Beata Maria Bublewicz Born: 26th February 1975 in Olsztyn, Poland Marital status:single, one son Profession: Politician of the Civic Platform PO, Member of the Polish Parliament Career: 1993-2000 Head of the Representation of General Motors Polska | Opel Polska in Olsztyn 2 Here, the politician can be seen using a seat belt simulator to explain accident risks and encourage drivers to wear a seat belt during a campaign in 2010. 3 2002 Degree from the Institute for Applied Social Sciences, University of Warsaw 2005 Publication of her book “Marian Bublewicz – Memories” 2005 Entered the Polish Parliament as a Member of Parliament for the Civic Platform PO representing the district of Olsztyn Even a visit to a hospital room is one of the tasks of the politician, as seen here in 2012 in the new wing of the Voivodal Specialist Hospital in Olsztyn. 4 At the weekend Beata likes to play a round of golf and Member of the Committee for Foreign Affairs and the Sports Committee often does this with her son, who bears the two names of his famous grandfather. 5 Bublewicz has been in the Polish parliament for the Civic Platform Platforma Obywatelska since 2005, and since 2009 Chairwoman of the Committee for Road Safety 2007 Member of the Committee for Foreign Affairs and Vice-President of the Sports Committee is a member of various committees. 6 Poland’s President Bronisław Komorowski talking to boy scouts during a visit to the MP in her Olsztyn constituency in August 2013. 7 Bublewicz, dressed in red, arrives to hear the results of the first round of the early presidential elections in June 2010 being announced. 18 Re-election to the Polish parliament 2011 Stands for the third time at the parliamentary elections Member of the Committee for Foreign Affairs and Vice-President of the Committee for Internal Affairs ISSUE 1.2014 5 4 6 7 ❯ As Chairwoman of the Parliamentary Committee for Road Safety in Poland, Bublewicz also collaborates with DEKRA Polska. The good technical condition of the vehicles is one of the most important of a raft of measures in the UN Decade of Action for Road Safety 2011-2020. “DEKRA Polska is exemplary in its commitment by annually presenting the DEKRA Road Safety Report that analyses the causes and consequences of road accidents in Europe. Moreover, DEKRA organises free campaigns for young motorists to demonstrate the influence that the condition of the vehicle has on a road accident,” commends Bublewicz. Although the hub of her professional activity is Warsaw, she still lives in Olsztyn. And here, too, the 38-year-old is very active, even on the weekends. She plays golf with her son Grzegorz Marian, meets friends or goes to the cinema. And she is also continually involved in political work. For example, she regulates local matters in her constituency or holds a political surgery in her office. She even finds time to put pen to paper. In 2005 Bublewicz published a book about her father, the proceeds of which go into a foundation. In February 2013 she announced the launch of a unique building project in Derc near Olsztyn – “The Independence Living Centre” for disabled persons injured in road accidents in Poland. This, too, is her way of keeping the memory of her father alive. And living through the loss has seemed to give her the strength to find a balance between her political duties and her private life: “It is sometimes very difficult, but it is possible,” she says. ❮ Katarzyna Tuszyńska 19 DEKRA SOLUTIONS Occupational safety in prefabricated house construction As safe as houses! In the risk assessment of the technical safety of its workplace the long established prefabricated house building company Bien-Zenker relies on DEKRA know-how. The husbanding of resources, environmentally friendly construction, the utilisation of healthy materials as well as low life cycle and energy costs: Bien-Zenker AG has managed to scoop a high-calibre award in the form of the “certificate in gold” conferred by the German Association for Sustainable Building (Deutsche Gesellschaft für Nachhaltiges Bauen – DGNB) for its “Concept M” housing line. This also means that the prefabricated house builder based in Schlüchten in Hesse racked up a very special first: Bien-Zenker is the first house manufacturer to receive such a gold certification. “Sustainable building is a very essential criterion where living quality and the retention of “With the help of the risk assessments carried out by DEKRA we were able to further increase the high quality of our processes!” Günter Baum, Chairman of the Management Board, Bien-Zenker AG. Contact Michael Grüner Health and Safety at Work Officer DEKRA Automobil GmbH Phone+49.69.4 20 83-3 70 Fax +49.69.4 20 83-4 00 E-mail [email protected] 20 the value of a home as well as the comfort and the well-being of the occupants are concerned,” says Günter Baum, Chairman of the Management Board of Bien-Zenker. Sustainability, however, underpins the safety concept of the company for its approximately 440 employees. Responsible for achieving this is the Frankfurt branch of DEKRA Automobil GmbH with its specialist department Industry, Construction and Real Estate. DEKRA expert Mario Slabon regularly pays a personal visit to inspect the occupational risks and to carry out worker training. His duties also include recording noise measurements on the factory floor, load-securing training, the training of crane drivers as well as fork lift truck instruction. Where there is a need to improve, the DEKRA expert makes optimisation suggestions and checks that they have been implemented when he carries out his next inspection. “All these measures mean that we go well beyond the statutory stipulations,” stresses Jürgen Sperzel, Technical Director at Bien-Zenker. Safety in the workplace has the highest priority. The employees appreciate this and it shows in the loyalty they have demonstrated to the company and from which in turn the company, founded back in 1906, also profits. So, an ideally functioning cycle. How seriously occupational safety is taken at Bien-Zenker can be seen not just in the standards so far achieved, but also in future plans. For example, an integrated management system is envisaged to ensure the quality of all the trades on the building site as well as the certification in compliance with “AMS Bau”, the professional building association. The positive experience so far means that DEKRA is bound to be a part of the team. ❮ Matthias Gaul ISSUE 1.2014 1 Jürgen Sperzel (left), Technical Director at Bien-Zenker, and DEKRA engineer Mario Slabon discuss the safety concept underpinning the work processes. 2 3 4 In order to increase work safety, mobile platform ladders are to be used for the installation of windows and doors in future. Where the risk assessment is concerned, Bien-Zenker leaves out no aspect of its work. The plus energy house “Concept-M” was awarded the “Certificate in Gold” from the DGNB for its sustainability. 1 2 3 4 21 DEKRA SOLUTIONS 1 2 1 When escaping to the side, the dummy reaches speeds of up to 240 km/h on the twelve metre long test facility. 2 DEKRA engineer René Kölling (left) with colleagues controls the demanding crash test from the command cabin. 3 Klaus Kompass (left) is visibly impressed by the facility demonstrated by Frank Leimbach (centre) and René Kölling (right) from the DEKRA Technology Center. 22 3 ISSUE 1.2014 Test facility for pedestrian protection systems Danger detected In order to test and thus improve their systems designed to recognise pedestrians on the road, BMW AG has called on the technical expertise of the experts at the DEKRA Automobil Test Center in Klettwitz. T he dark-coloured BMW 3 series is heading for the pedestrian at about 50 km/h. About twenty metres before the collision the vehicle begins to brake. Too late? You might think so, but, fractions of a second before the inevitable impact, the person escapes – as if by magic – across the road and the BMW simply rolls to a halt. What happened? The person is a puppet, a dummy that moves along a bridge-rail system running over the road and that can take sideways evasive action. Inside the vehicle is the latest technology on pre-emptive pedestrian protection that warns the inattentive driver acoustically as well as visually, and brakes automatically if he fails to react. To ensure this evasive manoeuvre in the final millisecond, the DEKRA engineers have to measure beforehand with millimetre accuracy the distances between car and dummy by laser or D-GPS. This allows the bridge to carry out constant adjustments to the movement of the dummy in reaction to the slightest deviation of the vehicle as it approaches. The facility at the DEKRA Automobil Test Center (DATC) in Klettwitz is currently the only one of its kind in Europe. Klaus Kompass, Head of Vehicle Safety Development at BMW: “In the development phase it is important to carry out very many, and above all, reproducible tests on a facility like this. It would be expensive and timeconsuming if the dummy and the car were damaged every time. Bearing these aspects in mind, it was the efficiency of the facility and the short equipping times that impressed me.” The facility allows a multitude of pedestrian detection systems to be tested. The manufacturers employ radar scans, heat imaging or conventional camera systems in their development projects. “Whereas virtually every manufac- “The efficiency of this facility has convinced me!” Klaus Kompass, Head of Vehicle Safety Development, BMW AG. turer has a test stand for its own system, we can offer identical test procedures without the need for large-scale re-equipping to all the manufacturers,” says Frank Leimbach, Head of the DEKRA Technology Center. So far there has been no binding test procedure applicable to all systems. This is why in 2009 DEKRA teamed up with all German and some Japanese vehicle manufacturers to create a working group on advanced forward-looking safety systems. The aim of the working group is to standardise and harmonise the test procedures in Europe. Klaus Kompass has no doubts about the urgency of this endeavour: “More than 600 pedestrians are killed every year on the road in Germany alone. If we can manage to prevent the death of just one of these people, we would already have achieved a great deal.” ❮ Alexander Föll Contact Jens König Assistant Manager DEKRA Technology Center Phone +49.7 11.78 61-25 07 Fax +49.7 11.78 61-28 84 E-mail [email protected] 23 DEKRA SOLUTIONS Emission measurements from biogas installations From grass to gas In order to be able to work economically many farmers these days place their faith in an ecological energy mix. DEKRA supports them in the recording of emissions from biogas installations. T he piglets lie relaxed on their red heating blankets and gently doze away. The constant temperature of 30 degrees Celsius makes them feel like a “pig in clover”. The little pigs don’t care where the warmth comes from, but for the farmer Olga Maart the energy consumption is one of the greatest challenges in her pig breeding efforts. “The electricity costs have continually gone up over the past few years. Without having an energy mix of biogas, wind power and photovoltaic panels we would no longer be able to compete,” says the 44-year-old farmer. She manages to save 40,000 litres of heating oil annually just through the heat generated by the biogas installation. “We can also use the warmth to heat the flats in our holiday home in Deichgraf and a wellness area,” adds Maart. Yet these alternative energy sources do not come cheap. For instance Maart invested around one million euros in the biogas installation alone. In order to keep the installation running, she needs to buy in a third of her raw materials. The other two thirds come from her own land in Nordstrand, the idyllic peninsula on the North Sea Coast. Here the farmer mainly sows types of cereals that are rich in energy – like maize. In 2013 she turned to beet for the first time, a plant that is meant to have almost the same effect. Other 24 sources of energy are whole plant silage from the sweet grasses of barley, wheat and rye and liquid manure. “We only use renewable raw materials in our installation, which means we obtain the renewable raw materials bonus as well as the manure bonus. This is the only way I can make the installation pay,” explains Maart. The Maart family farm is one of the pioneers in the use of biogas installations. The two 340 kilowatt motors have been running for eight years now and produce both electricity and heat. The electricity is exclusively fed into the EON grid. It is also this energy provider that controls the motors. If only a little electricity is required, the company can turn the motors off. In the opinion of Olga Maart this also has disadvantages since the frequent change in motor load increases maintenance work. It also has an indirect influence on the installation emissions. If the motor is incorrectly set due to the changing requirements, it is no longer able to comply with the air purity limit stipulations. ❯ 1 Using an energy mix of biogas, wind and solar power, the Maart family in Nordstrand generates electricity and heat to keep their pig breeding activities competitive. ISSUE 1.2014 1 25 DEKRA SOLUTIONS 2 ❯ DEKRA regularly pays a visit to Nordstrand to check these. Technicians Stefan Knipp and Sebastian Haack at the Bielefeld branch of the Industry, Construction and Real Estate department have specialised in the monitoring of the maximum limits of biogas installations. They are out and about in the north testing installations almost on a daily basis. “We concentrate on two types of measurements. Firstly, those required for the approval of the installation under the Federal Emissions Protection Act. Secondly, since 2009 Contact Patrick Zimmermann Key Account Manager Environment & Bioenergy DEKRA Automobil GmbH Phone +49.3 45.5 23 59-6 50 Fax +49.3 45.5 23 59-6 99 E-mail [email protected] 26 we have been carrying out measurements of the formaldehyde content in compliance with the Renewable Energies Act,” explains DEKRA expert Stefan Knipp. The two DEKRA men, who, the statutory requirements insist, must work on site as a team, take their measurements using a heated sampling tube inserted in the measuring aperture behind the installation’s catalytic converter. From there they can direct the emissions into the measuring vehicle equipped with a special device, the Fourier Transform Infrared Spectrometer, or FTIR for short. “We also take a sample using an absorption solution which we send to our laboratory in Stuttgart. The FTIR enables us to tell the customer straightaway on site whether the inspection has been successful or not,” says Knipp. However, the legally binding confirmation comes from the laboratory. DEKRA has set up additional special services catering for the approval, operation and legal monitoring of biogas installations. “We can use ISSUE 1.2014 3 4 2 At a constant 30°C the piglets must feel like “pigs in clover”. In order to maintain this temperature, Olga Maart relies on the waste heat from the electricity generated by biogas. 3 DEKRA visits the Maart family’s farm annually to monitor the formaldehyde content in the plant’s waste gas. The Renewable Energy Act states that a limit value of 40 milligrams per cubic metre must be observed. 4 5 a modified heat imaging camera to detect if the biogas installations are leaking gas. Also, we can use the camera to carry out electrical inspections of the control cabinets,” says Patrick Zimmermann, Key Account Manager for bio-energy at DEKRA. Olga Maart is happy with the results. She has the confirmation that she can apply for the formaldehyde bonus for her installation. Although she cannot say how long the installation will continue running, funding is assured for at least the next twelve years. ❮ Ralf Johanning To make the test results binding in law the DEKRA expert takes a sample via absorption solution and sends it to the laboratory in Stuttgart. 5 As team colleagues, Stefan Knipp and Sebastian Haack work hand in hand and position a heated sample line behind the catalytic converter of the plant. “I have enormous trust in the competency of DEKRA’s employees!” Olga Maart, farmer. 27 DEKRA SOLUTIONS 2 ❯ 1 Facts and Figures City history: In1596, King Sigismund III Wasa relocated his seat of residence and thus made Warsaw the capital of Poland because Krakow, the old capital city, was too far from Vilna, the capital of the union partner of Lithuania, also because he wanted to be closer to Sweden, his hereditary kingdom. Polish name: Warszawa Population: approx. 1.7 million inhabitants Surface area: approx. 517 km2 City coat of arms: Siren, a mermaid with shield and sword Famous sons and daughters of the city: ■ Marie Skłodowska Curie: Physicist, chemist and Nobel Prize Winner ■ Władysław Baroszewski: Resistance Fighter, historian and politician ■ Samuel Goldwyn: Film producer and co-founder of Metro-Goldwyn-Mayer Opposite the granite castle, the glass wing of an eagle gleams. The curved apartment tower “Zlota 44” in the heart of Warsaw was designed by star architect Daniel Libeskind as a sign of liberty and new beginning and as a counterpoint to the ugly cultural palace with which Josef Stalin had endowed the former People’s Republic of Poland. Built in the nineteen fifties, this Soviet building is now rubbing shoulders with many a witness to the market economy: the “Golden Terraces”, a shopping centre with undulating glass roof, the five star hotel, International Continental, the Warsaw Financial Centre and the Rondo 1 office tower. Every28 where these glass towers rise from the ground, workplaces for young Poles who are driving their country forward powered by the professional experience they have gleaned in the West. The Libeskind building has been occupied since September and is now set to turn the busy centre into a hub of urban living. The American architect, who spent the first eleven years of his life in Poland, dreams of creating a “new Manhattan”. Other derelict building sites in the inner city await their high-rise projects. However, new planning drafts come and go. “All this change – will things never settle down?” groan ISSUE 1.2014 City portrait of Warsaw Constant change on the Vistula Hardly any capital city in Europe has changed as much in the past few years as Warsaw. In fact, the only constant has been that very change! the Warsaw inhabitants. Many plots of land are still burdened with unresolved questions of property rights, a legacy of the expropriation policy after the Second World War, and cannot, therefore, be developed. German troops destroyed about 85 per cent of the building stock existing in Warsaw at that time. The monument marking the uprising of the Jewish ghetto in the northern part of the town centre commemorates this dark chapter in history. It was also the monument before which Willy Brandt knelt down in 1970. But even remembering seems to be in flux. Directly opposite and shining with a blue shimmer stands a square glass building, a museum that intends to document the thousand year history of the Jews in Poland – and the cultural and social life of the Jews still living on the Vistula. Thanks to workshops, films and discussion groups, the museum has been a forum of experience since its opening in April 2013; the main multimedia exhibition is set to finally open in the late spring of 2014. Just a few paces away lies the old town, where the late Middle-Age and Baroque patrician houses were completely reconstructed after 1945. The market place is today seen as the tourist heart of the city and one that beats to the rhythm of international jazz groups in the summer. ❯ 29 DEKRA SOLUTIONS ❯ Visitors can catch sight of Warsaw’s largest concert venue if they stand in near-by Castle Square and look eastwards across the Vistula. Football fans will recognise in the bowl-like structure the national stadium in which the inaugural match of the European Football Championship was held in 2012. Just a few years before, Russians and Vietnamese could be found selling trinkets and gadgets on this plot of land – a successful transformation from “eyesore” to prestige project. Praga, the part of the city on the eastern banks of the Vistula, used to be the workers’ quarter. The former factories from the 19th century have not really been closed down even today. It is here that Warsaw’s liveliest cultural scene still buzzes. Yet, even the theatres, galleries, clubs and workshops have been subject to the rule of constant change. In the former “Koneser” vodka factory, the current anarchistic bohemian lifestyle has had to give way for the most part to chic shops and lofts. However, Klementyna Bocheńska and her gallery were allowed to stay. She likes to display oil paintings of young unknown artists and helps them to get a foothold in the market. The nearby culture club “Chmury” no longer needs advertising. The New York Times has since praised it as the “Cloud” club. Co-owner, Łukasz Miłej, likes to have different types of jazz playing throughout the evening. In the afternoon table tennis is played in the concert room. One reason for this is that fewer guests now patronise it since Praga is somewhat clogged up because of the construction work for the “Metro”. The price of upheaval. The only exception to this never ending transformation seems to be the backyards of the old tenant blocks to the east and west of the Vistula. Here stand lavishly decorated “Kapliczkas”, shrines decorated with fresh flowers that are testament of the traditional piety of the Catholic city dwellers. Traditional dishes, such as pierogi and the sour rye flour soup can be found everywhere in Warsaw – even at the inn “Under the Red Hog”; a building that was donated by the former German Republic of Germany in the sixties under the patronage of Erich Honecker. Today, photographs and paintings of Communist giants have been banished to the wall, while Polish and international guests raise their glasses to the next business deal – a scene that probably won’t be changing any time soon. ❮ Jens Mattern 30 3 5 ISSUE 1.2014 4 1 2 The pointed Libeskind tower in the heart of Warsaw is said to be the highest residential block in Europe. With its trendy lights, the Palace of Culture and Science, architectural demonstration of Soviet might, looks way cooler at night than it does during the day. 6 3 7 The “Golden Terraces” have been a temptation to part with cash since 2007. The shopping centre houses around 200 shops and restaurants under its glass roof. 4 The Sigismund Column in the Castle Square has stood as a memory to King Sigismund III Wasa since 1644. It was he who made Warsaw the capital of Poland. 5 A “Kapliczka”, a shrine to honour Mary, in the backyard of an old tenant block, demonstrates the piety of the Roman Catholic inhabitants. 6 The national stadium was built for the European Championships in 2012 and its canopy roof construction makes it equally suitable for football matches and concerts. 7 The museum documenting the history of the Polish Jews opened its doors punctually on 13th April 2013, the 70th anniversary of the uprising in the Warsaw ghetto. 31 DEKRA SOLUTIONS 1 An unsightly scratch on the front mud guard can happen quite easily. Thanks to DEKRA the settling of claims for minor damage represents a minimum of work for both insurer and vehicle owner. 2 For the damage report DEKRA expert Rafał Machowski diligently documents with his camera the damage on a car that has been involved in an accident. 3 Experts based at the 340 DEKRA inspection centres in Poland will from now on receive the damage notification from policy holders of Gothaer and then pass them on for processing. 2 1 3 32 ISSUE 1.2014 Claims settlement for an insurance company Minor damage, swift settlement Since May 2013, Gothaer Towarzystwo Ubezpieczeń S.A. has been cooperating with DEKRA Polska in an effort to simplify claims settlements for its customers in Poland. A scratched fender, splintered headlight glass – it’s not the end of the world, but it’s annoying just the same. However, the damage reported by the claimant to the DEKRA Polska test centre near Nowy Dwór Mazowiecki in Poland is minor, and minor damage should not be a cause for fuss. And this is something that all Polish motorists can rely on if they are insured by Gothaer Towarzystwo Ubezpieczeń S.A. First of all, the motorist reports the damage by email or telephone to the Gothaer insurance company. If the damage appears relatively minor, the contact centre directs the claimant to the closest of the 340 DEKRA test centres spread across Poland. Thanks to the tight-meshed network in place the policyholder will never have far to go. In the said small town near Warsaw, engineer Rafał Machowski verifies the chassis number and the kilometrage. He takes several photos of the damage the car has suffered. DEKRA man Machowski also scans in vehicle documents, passport and the form listing the damage and mails the data to his contact at the DEKRA centre in Warsaw. Here, the quality and completeness of the documentation is verified and then the information passed on to Gothaer which handles the financial settlement. This cooperation was launched as a pilot project in several regions last May and has been so successful that it went nationwide on 30th September, a hitherto unique partnership on the banks of the river Vistula. And there is a growing need for something like this. 18 million cars are now registered in Poland. The number of serious accidents is falling, comfort on Poland’s roads is increasing “In DEKRA we have a partner who enjoys a good reputation on the Polish market!” Adam Dwulecki, Member of the Board of Management, Gothaer Towarzystwo Ubezpieczeń S.A. – and with it the motorist is expecting more from automotive service providers. A feeling of satisfaction reigns at Gothaer head office in Warsaw. “The transparent and objective process is a great plus for our customers,” boasts Adam Dwulecki, Member of the Management Board in Poland. “Our experts need no longer be present on site, but at the same time we are protected from unjustified claims by the independent DEKRA examiners.” Dwulecki sees the potential in the partnership. In future Gothaer also intends to cooperate with DEKRA Polska on more complex damage claims. ❮ Jens Mattern Contact Mariusz Mankiewicz Managing Director DEKRA POLSKA Sp.z o.o. Phone +48.22.57 73-6 16 Fax +48.22.57 73-6 36 E-mail [email protected] 33 DEKRA SOLUTIONS DEKRA staff in portrait Setting the pace Stefan Knipp knows what he wants. At DEKRA he has concentrated on the measurement of biogas installations since the task was first introduced. The environmental technician knew from the outset that he wanted to focus on this field. Knipp began as the second man in the team at DEKRA Automobil in Bielefeld in 2002 and has since worked his way up to become project manager. He now wants to transfer the success he has had in his profession to his sporting activities. Three years ago the 40-yearold took up running and in January 2013 completed his first half marathon. In April he wants to enter the “Hermann Race” from Detmold to Bielefeld. The 31 kilometres of rugged terrain is just the preparation the family man needs for his long-term aim: to compete in some of the world’s famous marathons. His wish list is a long one. Knipp intends to start in Berlin in 2014 with London and New York to follow. ❮ Whether as project manager for recording the emissions of biogas installations at DEKRA or when practising sport in his free time: Stefan Knipp knows what he wants. ❯ DEKRA Solutions Order now Would you like a free regular subscription to DEKRA Solutions? Then simply fax us this reply coupon to: + 49 . 7 11 . 7 84 98-46 Name . First name Firm Function Street number Postcode . city Country Solutions on the Internet: www.dekra.de E-mail to: [email protected] 34 E-MAIL Telephone for queries Performance that earns respect. Knows 120 pages of rules by heart. Sees everything. Makes 200 decisions a game. Loves football 100%. Runs 12 kilometres a game. Has 60,000 critics. No fair play, without the referee. Whatever he does – he can’t please everyone. Although he makes sure that everything runs smoothly on the pitch: being a referee is a hard job. And yet, week after week, over 70,000 women and men ensure a fair game – with neutrality, knowledge and a lot of passion. Just like DEKRA: for almost 90 years now, we have been ensuring that everything stays fair, away from the pitch, too. www.dekra.com Automotive Industrial Personnel We get it to you – safely and securely! RELIABILITY SECURITY GLS quality is when Senders know that their order is carried out reliably. Recipients can make their wishes known while the package is en route. A Europe-wide network for international shipments is available. TRANSPARENCY FLEXIBILITY SUSTAINABILITY Modern IT solutions coordinate all transports and make them transparent. The delivery drivers, who go the last mile for GLS, play a key role. That’s why GLS supports them through one of DEKRA’s training programs, which provides expertise in short distance parcel transport. www.gls-group.eu