Case Study Leifheit
Transcrição
Case Study Leifheit
CONTENTSERV MARKETING POWER. FAST‘N EASY. CONTENTSERV MARKETING POWER. FAST‘N EASY. CONTENTSERV MARKETING POWER. FAST‘N EASY. Supply retailers in 80 countries with highend product and image data The workflow-based Marketing Management solution using the example of Leifheit AG The Client The Requirements For more than 55 years, the Leifheit Corporation has been one of the leading providers of household products in Europe. It is the company’s goal to be the leading expert for solutions that make everyday life at home easier and more convenient. The brands Leifheit and Soehnle are two of the best known brands in Germany that offer innovative high quality products with a high level of functionality and pioneering design. The Leifheit Group has approximately 1,000 employees. The registered offices of the company are located in Nassau in the RhinelandPalatinate region of Germany. From here, the company ships its products to more than 80 countries worldwide. Leifheit has more than 15 international sites and branch offices, including five logistics and production sites in Germany, France and the Czech Republic. In addition to brand business, Leifheit also operates in the service-oriented volume business together with its French subsidiary Birambeau and Herby. For its international product communication, Leifheit needs a central Marketing Information Management system that enables it to consistently manage its product data, images and translations and to supply channels, i.e. company websites and external stakeholders such as agencies and retailers, quickly and efficiently with the necessary data for marketing and media production. The large amount of incoming data and texts must be managed effectively and transparently before being made available to the market without delay. A product information system should directly populate the online product catalog and automatically supply retailers in more than 80 countries with product information in the relevant languages. The software should be easy to operate so that even occasional users can operate it without any problems. All processes for the data maintenance should be quality-assured and centrally controlled. It is also important that mass downloads are effective and do not cause a loss of performance. The Task Implementation of a central, web-based system for the multi-lingual image and product data management Efficient connection to the existing SAP system for the integration of product master data Central workflows for the control of international standardized processes for the media-neutral creation, management and maintenance of image and product data Transparency of the data maintenance all the way up to publication Simple localization of marketing material in corporate design Flexible export interfaces to trading partners and portals Efficient import and export options for the quick and flexible integration and output of large volumes of data Taking into account the requirements of different dealers regarding individualizations of exports. Set CLEAN TWIST System M Artikel Nr. 52014 Keyfeatures CLEAN TWIST System - das beste CLEAN TWIST System aller Zeiten: das perfekte System für die Reinigung empfindlicher Böden Wasser und Schmutz werden aus dem Wischbezug herausgeschleudert einzigartiger Leifheit Rotationsmechanismus im Inneren des Stiels Wischbezug wird so trocken wie handgewrungen – ohne Hände im Schmutzwasser Mit ausziehbarem Stil und eingebautem Stop-Mechanismus Im Set enthalten: Bodenwischer extra soft mit Schleudermechanik, Universaleimer und Schleudersieb 3 Jahre Garantie Beschreibung/Werbetext CLEAN TWIST System - das beste CLEAN TWIST System aller Zeiten: Das perfekte System für die Reinigung empfindlicher Böden, wie Parkett und Laminat. Keine Feuchtschäden oder Schmutzkratzer: dank des einzigartigen Leifheit Rotationsmechanismus wird der Wischbezug so trocken wie handgewrungen - ohne Hände im Schmutzwasser und ohne umständliche Fußbedienung. Die revolutionäre Schleudermechanik von Leifheit liegt im Inneren des Bodenwischerstiels: durch Druck des Stiels wird die Rotation des Bodenwischers gestartet. Mit ausziehbarem Stil und eingebautem Stop-Mechanismus. Im Leifheit CleanTwist System enthalten sind der Bodenwischer extra soft mit Schleudermechanik, ein Universaleimer und das Schleudersieb. 3 Jahre Garantie. Technische Daten EAN Menge VE 4006501520142 1 EAN VE Menge Lage 4006927007777 6 Preisgruppe Menge PAL 18 Gewicht Stück brutto 2.72 kg Gewicht Stück netto 2.72 kg Gewicht VE Höhe Stück 29 cm Breite Stück 28.5 cm Länge Stück 49.5 cm Höhe VE 29 cm Breite VE 28.5 cm Länge VE 49.5 cm 0 kg Höhe PAL 101.5 cm Breite PAL 80 cm Länge PAL 120 cm Zolltarifnummer 96039099000 Ursprungsland CZ Artikelstatus 40 From data sheet via website and shop to facebook- consistent product information across all channels “Leifheit has a very large product range. CONTENTSERV’s solution enables us to not only effectively create and manage our product data but to also export it easily and directly across all relevant channels“ Kim Schiefer Leiter Digitale Geschäftsentwicklung Leifheit AG Import of data from SAP and product enrichment in the PIM studio Product selection via the PIM portal interface Our Solution With the help of CONTENTSERV and in collaboration with employees, retailers and external service providers, for example agencies, Leifheit is now able to cover all tasks and processes regarding the management and provision of product and media data including all relevant translations. In the next expansion stage, even the print processes will be operated by CONTENTSERV. To this end, CONTENTSERV provides a central Marketing Information Management platform for the media-neutral creation, management and merging of all necessary image and product data. The PIM and MAM system and the Translation Manager that are used are the central components of the modular CONTENTSERV solution. All processes and tasks are comprehensively controlled via the CONTENTSERV Workflow Manager. All workflows can be configured in a highly-flexible manner to specifically meet all of Leifheit’s requirements. For example, automated translation processes have already been specifically configured for this Leifheit application scenario. The PIM system, i.e. the central Product Information Management system, takes over the structured maintenance, management and provision of all product information. All product information is maintained in the PIM system and kept up-to-date before being enriched with additional texts, translations and media data and subsequently released. The PIM system uses so-called views to determine the specific use of this information in various channels. For the provision of product data to dealers, the PIM system has an intuitive and selfexplanatory portal interface. Leifheit’s existing SAP system has been directly integrated into the PIM system to enable a continual exchange with the master data in the ERP and to ensure that changes of prices and attributes are immediately made available to the marketing department. The Media Asset Management (MAM system) manages all image and media data media-neutrally, i.e. independent of the output channel and provides both the PIM system as well as the user with this data via the integrated MAM portal. Requested images are automatically provided in the desired resolution and color depth. On the basis of these service portals, agencies, service providers and in particular dealers in 80 countries can now autonomously access product information and media data and flexibly prepare exports in different languages as well as specifically for each individual need – without any additional work for Leifheit. In practice, Leifheit is now able to provide its trading partners with a complete product catalog in any scope desired and in real-time. Clients‘ Benefits The market can be supplied quicker with updated product information System-based processes considerably reduce the effort for data maintenance, thereby saving valuable time and costs. Retailers can independently access the system – no effort for transmission of data Central workflows ensure consistent quality of processes for maintenance, enrichment and provision of data Manage and provide media data via the MAM studio and portal CONTENTSERV AG · Hauptstrasse 19 · 9042 Speicher/AR · Switzerland · T +41 71 566 1000 · F +41 71 566 1001 CONTENTSERV GmbH · Werner-von-Siemens-Str. 1 · 85296 Rohrbach (Ilm) · Germany · T +49 8442 9253-800 · F +49 8442 2044 www.contentserv.com · [email protected]