How canbemakingnon-commoditycompetitive?: A
Transcrição
How canbemakingnon-commoditycompetitive?: A
197 How c anbemaki ngnoncommodi t yc ompet i t i ve? : A Cas eSt udyofYamahaCor por at i on YukoOKI Abs t r act Thi sar t i cl ef ocus esonas t udyofpr oductar chi t ect ur eofmus i cali ns t r ument s . I nt hemus i cal i ns t r umenti ndus t r y,onl yYamahabecameamaj orc ompanyi nt hewor l d.Yamahat ar get edt he mi dpr i ceds egmentr at he rt hant hehi ghendone.Gai ni ngs uchcus t omer s ,however ,r equi r eda cer t ai nqual i t yl evelofmus i cali ns t r ument se venundermas s pr oduct i on.Thec as es t udys hows how t hec ompanyhaspr omot edi nt r oduci ngt hes t at eof t hear tt echnol ogyandt heaut omat i on t oavoi dmanualvar i abi l i t y,andout s our ci ngmodul ecomponent swhi l eens ur i ngt he・ i nt egr at i on・whi c hi st hekeyf ormanuf act ur i ngi ns t r ume nt s .Idemons t r at et hatt hecompanyenabl es t omas s pr oducedi ns t r ument sbyc ommi t t i ngt oi nhous emanuf act ur i ngf orf i ni s he dpr oduct s wi t ht hei nt egr at i onaswe l lasi t ss uppor t i ngme chani z at i on. Keywor ds:pr oductar chi t ect ur e,mus i cali ns t r ument s ,YAMAHA,mas spr oduct i on, di ver s i f i cat i on 1.I nt r oduct i on Thegl obalmus i cali ns t r umentmar ketamount st oappr oxi mat el y19. 7bi l l i ondol l arand 1) pr ovi dest ot al125, 466j obsi n2010. Bycount r i es ,USmar keti st hebi gges tandamount st o 6. 39bi l l i ondol l ar , f ol l owedbyJ apanes emar ket$2. 15bi l l i on, Ger many$980mi l l i on, UK$578 mi l l i onandChi na$ 977mi l l i on.I nt hei ndus t r y,wor l d・ sbi gges tcompanyi sYamahawhi chr ecor dsi t ss al esof$4. 5bi l l i on,havi ngl ef tt hef ol l ower sf arbehi nd (f i gur e1). 198 YukoOKI Fi gur e1.Top10Mus i candAudi oFi r ms (2010) Company Sal es Empl oyees Count r y 1 YAMAHA CORPORATI ON $4, 496, 280, 000 26, 816 J apan 2 ROLANDCORPORATI ON $1, 020, 140, 000 2, 750 J apan 3 KAWAI MUSI CAL I NSTRUMENTS MFG. CO. ,LTD. $762, 753, 000 2, 975 J apan 4 SENNHEI SERELECTRONI C $673, 454, 000 2, 200 Ger many 5 FENDERMUSI CALI NSTRUMENTS $625, 000, 000 2, 800 U. S. A. 6 HARMAN PROFESSI ONAL $522, 736, 000 1, 575 U. S. A. 7 SHUREI NC. $425, 000, 000 2, 375 U. S. A. 8 STEI NWAY MUSI CALI NSTRUMENTS $318, 000, 000 1, 680 U. S. A. 9 AUDI OTECHNI CA CORPORATI ON $295, 000, 000 530 J apan 10 KHS/MUSI X CO. . LTD. $293, 000, 000 4, 050 Tai wan 2) MUSI CTRADEDECEMBER2011・ TheGl obal225・ Mus i cali ns t r ument sar edi vi de dr oughl yi nt ot wocat egor i es : onei sanacous t i ci ns t r ument s uchaspi ano,vi ol i n,f l ut e,ande t c.andt heot heri sanel ect r oni cones uchasel ect r i cgui t ar , s ynt hes i z er ,ande t c.Thef or meri smanuf act ur edbys mal l s i z e ds t udi oswher ec r af t s menhave i nher i t edt r adi t i onals ki l l .Manuf act ur er shavet hei rowns peci al t y;f ori ns t ance,St ei nway& Sons , B os endor f erandBechs t ei nar ec al l edast het opt hr eepi anomanuf act ur es . Fr enchc ompa ni es , Mar i gauxandLor eet aket hef l ags hi pi noboe, andGe r manc ompanyHe ckeli st hel eadi ng companyofbas s oon. 3) Fi gur e2.Mus i cali ns t r umentandi t sf l ags hi pmanuf act ur er I ns t r ume nt Fl ags hi pmanuf act ur er Pi ano St ei nway& Sons ,B oes endor f er ,Bechs t ei n Vi ol i n St r adi var i us (17th cent ur yol dI t al i anvi ol i n) Fl ut e Mur amat s u Oboe Mar i gaux,Lor ee Cl ar i net Buf f etCr ampon Bas s oon Heckel Tr umpet Bach Tr ombone Get z en,Let z s ch Hor n Al exander Saxophone Sel mer How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 199 Fi gur e1and2i ndi cat et hatt ops el l i ngc ompani esar enotneces s ar i l yf l ags hi pmanuf act ur er s . I nf er r i ngf r om t henumberofwor l dj obsment i onedi nt heabove, af l ags hi pc ompanyi snot amaj orcompanybuts mal l s i z e dc ompani eswhi chs peci al i z ei nt hec er t ai nc at egor yofmus i cal i ns t r ument s . Manuf act ur i ngofmus i cali ns t r ument ss t ar t edi nbet ween16th and18th cent ur yi nEur ope, whi l eYamahaf ounde di nl at e19th cent ur i es . Thec ompanyhas , however , gr ownupt obeaf ul l l i nemanuf act ur e rwi t hbr oadpr oduc tl i nes ,r es ul t i ngi nanover whel mi ngs cal edcompany. Yamahapr oducess uc hi ns t r ument saspi anos , f l ut es , s axophones , t r umpet s , dr um, gui t ar s , s ynt hes i z er sands i l entvi ol i ns ,r angi ngwi del yoverkeyboar di ns t r ument s ,wi ndandbr as si ns t r ume nt s , per cus s i oni ns t r ument sande l ect r oni ci ns t r ument s . Al t houghYamahadoesnotcapt ur e af l ags hi pofwoodr el at edi ns t r ument s ,f orexampl e,vi ol i ns ,oboes ,f agot t o,et c. ,i thass t oodon aparwi t hf l ags hi pcompani esi nt hecat egor yofbr as si ns t r ument ss uchasf l ut es ,t r ombones 4) ands axophones ,s i nc es omepl ayer si nf amousor ches t r asus eYamaha・ si ns t r ument s . Yamahat r i e dt oe xpandamus i cmar ketdur i ngt hehi ghe conomi cgr owt hi nJ apanbyut i l i z i ngt heMus i cSchool ,whi l eext endi ngs al eschannelt os chool st opopul ar i z emus i ci ns t r ument s .Thos ec l as sr oomswer es etupi nWe s t er nc ount r i e saswe l lt oobt ai nYamahaus er s .I t al s oe s t abl i s hedbr as sbandsi ns chool snat i onwi del yt odi s pat chi ns t r uct or sandhol dc ont es t s f ort hepur pos eofexpans i onofwi ndi ns t r umentus er s . I nt hec at egor i esofi ns t r ument sYamahaj oi nedi nl at e, t r adi t i onalWes t er nc ompani eshad al r eady gr as pe df l ags hi ps .Fori ns t ance,St ei nway & Sonss ei z ed af l ags hi p ofpi anos ,and Mar i gauxwasaf l ags hi pmanuf act ur erf oroboes . Manyi ns t r umentmanuf act ur er scapt ur edr es pect i vel yhi ghendus er s . Accor di ngl y, Yamahahadt ot ar getbegi nner sandmi ddl el evelpl ayer sf ormai ncus t omer si ncl as s i calmus i c.Thecompany,however ,ext endedt het ar gett oj az z andpopul armus i caswel lascl as s i c, andmor eover , t hedevel opmentofel ect r oni cands i l enti ns t r ument shasdr i vent hee xpl oi t at i onofne wc us t omer s . Never t hel es s ,t hekeyf ort hegr owt hdi dnotl i mi tt omar ket i ngpol i cy.Manuf act ur i ngi ns t r ument st obr oadus er si sas s ume dt or enderYamahat het opmakeri nt hewor l d. Then, t oe xpl or et her eas on,t hi spaperf ocus esont hepr oduct i ons ys t e mf r om t heper s pect i veofpr oduct ar chi t ect ur e.Weus et hef ol l owi ngdat a:publ i cat i onsr egar di ngYamahaandt hei ndus t r y,and i nt er vi ewsc onduct edbet ween2007and2010t ot hepeopl ewhoi nvol vedi nt hec ompanyand t hei ndus t r y. 200 YukoOKI 2.Pr i orLi t er at ur esonPr oductAr chi t ect ur e Ar chi t ect ur ei sdef i ne das・ gener alpat t er noff unct i onal ,s t r uct ur al ,andpr oces spar t i t i oni ngandcombi nat i onf orar t i f act s ・ (Fuj i mot o,2009)t ounder s t andt hechar act er i s t i c sofs ys t em f r om t hei nt er dependenc ebet weenc ons t i t uent s . Pr oductar chi t ect ur ec anbedi s t i ngui s hed i nt ot he・ modul ar ・andt he・ i nt egr al ・bydegr eeofi nt er dependencyofcomponent sormodul es . Thef or me rr epr es ent st hatamodul ef unct i onsi t s el fandneedsl es ss i gnal sorener gybet ween modul ess ot hatt hei nt er f aceofmodul esar er el at i vel ys i mpl e.Thel at t err epr es ent st hatf unct i onc or r es pondst oc omponentnotby・ onet oone・butby・ pl ur al t opl ur al ・andi tr equi r esf i ne t uni ngt odes i gne achc omponentf orwhi c hal i gnmenti sneces s ar y. Whi l et hemodul art ypeal l owsf ordevel opme ntofpr oduct swi t h・ dext er i t yofcombi nat i on, ・t hei nt egr alt ypeal l owsf or r ai s i ngt hedegr eeofcompl et enes swi t h・ dext er i t yofi nt egr at i on・ .Si nc et hes et ypesar ei deal , act ualpr oduct sar edevel ope di ns pect r um pat t eroft hem.Bei ng c ompos e d by whi chever modul arori nt egr aldependsonal evelofcomponent st obear gued.Whenacer t ai npr oducti s r ef er r edt omodul ar , t hepr oducthass t r ongmodul ar i t yatt her el at i veupperhi er ar chyofpr oductf unct i onand/ors t r uct ur e (Ul r i ch1995;Bal dwi nandCl ar k2000). Ar chi t ect ur ec anal s oc l as s i f yani nt er f i r m al l i ancei nt ot wo:t hec l os edt ypeandt heopen t ype.Thef or me rr epr es ent st hecompl et edes i gnati nhous ef ori nt er f acebet weenmodul es , whi l et hel at t err epr es ent st hes t andar di z e ddes i gnf ori nt er f acebet weenbas i cmodul esati n5) dus t r yl evelbeyondboundar yoff i r ms . Fuj i mot oandYas umot o (2000),whoanal yz edar chi t ect ur ebyi ndus t r i es ,ar guedt hatt he i nt egr alt ypec ani mpr ovepr oductf unct i onsbyt uni ngc omponent s ,andJ apanes ef i r mshave s t r ongc apabi l i t i esofef f ect i veandpr of i ci entt uni ng. Si ncet hedes i gnanddevel opmentpr oces s ofi nt egr alt ypepr oduct sr equi r est i ghtor gani z at i onalal l i anceand deep c ommuni cat i on, J apanes ef i r msbas edont hel ongt er me mpl oymentandt r adehaves t r ongc apabi l i t yf ort hei nt egr alpr oduct s .Thi scapabi l i t yal l owedJ apant opr oducequal i t ypr oduct ss uchasvehi cl es , mot or cycl eandgames of t war ewhi chr equi r et hedext er i t yofi nt egr at i on. Cons i der i ngf r om t heupperhi er ar chyofmus i cali ns t r ument sdi s cus s edi nt hepaper ,t hey canbepos i t i onedast ypi cali nt egr alpr oduct swhi c hr equi r es ki l l f uli nt egr at i ons uchast uni ng ofmus i cali nt er valandt onec ol or . How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 201 3.Yamaha・ smanuf act ur i ngofMus i calI ns t r ument s (1)Tr ans i t i onofDi ver s i f i cat i on Tor akus uYamaha,whos ucceededi nbui l di ngar eedor gani n1887,f oundedt heYamaha ReedOr ganWor ks hopi n1888atHamamat s uci t y.Nextyear ,heal s oes t abl i s hedt hel i mi t ed par t ner s hi pYamahaReedOr ganFact or yt omakei tbecomeNi pponGakkiCo,Lt d. (t hepr es entYamahaCor por at i on). Thec ompanys t ar t edt opr oduceupr i ghtpi anosi n1900andgr and pi anosi n1902,accumul at i ngs ki l l sr egar di ngwoodwor kandpai nt i ng. I n1903,t hec ompanys t ar t edt omanuf act ur el uxur ywoodenf ur ni t ur e,andme t alpr opel l eri nt heWor l dWarI I .Ut i l i z i ngt hi st echnol ogy,i twentaheadt omanuf act ur i ngofmot or cycl ei n1950・ s , audi oe qui pmenti n1960・ s , andmor eover , advancedt or es or tdevel opmentaswel l ass por t i nggoodss uchasboatandt enni sr acket s . Yamahaal s oj oi nedt omanuf act ur ehar moni casi n1914ands ol dgui t ar si n1940・ s ,ent er i ng i nt o wi nd i ns t r ument st o begi n wi t ht r umpet s .Lat er ,t hec ompany acqui r ed a l onges t abl i s hedmaker ,J apanWi ndI ns t r ument si n1970,r es ul t i ngi nacqui s i t i onofbr oadpr oduct l i neofbot hwoodwi ndi ns t r ument s (i . e.s axophone,f l ut e,cl ar i net ,ande t c. )andbr as si ns t r ument s (i . e.t r umpet ,t r ombone,t uba,hor n,ande t c. ).I thadr ef r ai nedf r om j oi ni ngvi ol i nt os egr egat ef r om J apanes emaj ormaker ,Suz ukiVi ol i n6),never t hel es s ,i tpr oduceds i l entvi ol i nt o ent eri nt ot hef i el dofe l ect r i ci ns t r ument si n1997,l aunchi ngacous t i cvi ol i ni n2000.I tal s o deal swi t hel ect r i ci ns t r ument ss uchasdr um ands ynt hes i z er (t abl e3).Yamahahaspur s ued t hei rmi s s i onwhi chi st odevel ops oci albus i nes sunderavi s i onof・ Af f l uentLi f e・andnott o 7) keepane yeons yner gye f f ectwi t hvar i ousi ns t r ument s , t hus , i thasbecomeagener almus i cal i ns t r umentmaker ,deal i ngwi t hf r om pi anost oe l ect r i ci ns t r ument s . Whi l eYamahahasdi ver s i f i e dt hei rbus i nes s es ,pi anosc ons t i t ut et hec or ebus i nes s (i t s andi t smar kets har ei s70%i nJ apan. However , componentr at et os al esi nFY2009was16. 8%8)), t hemar ketofpi anoshasmat ur edi nadvance dcount r i es .Yamahaai msats al esi ncr eas eof ot heri ns t r ument saswe l laspi anost oal ar gec us t omers egmentandMus i cSchool si nAs i an emer gi ngc ount r i ess uchasChi na,I ndones i aande t c. Bei ngagener almus i ci ns t r ument s ,Yamahahasf ew t opbr andsf orhi ghendus er s .I nr ecentyear s ,al t houghi t swoodwi ndi ns t r ument ss uchass axophonesandf l ut eshavebeenget t i nggoodr eput at i ons ,f l ags hi ppr oduct sofYamahaar eel ect r i candpopul arpr oduct ss uchas 9) el ect r i cpi anos ,s ynt hes i z er sand dr ums . Thec ompany hasai med atSt ei nway & Sonsi n 202 YukoOKI Fi gur e3.Thehi s t or yofYAMAHA・ sdi ver s i f i cat i on Musical Instruments 1887 1900 1902 1903 1911 1914 1915 1921 1922 1926 1931 1932 1933 1935 1945 1950 1954 1955 1959 1960 1961 1962 1964 1965 1966 1967 1968 1971 1972 1973 1974 1975 1976 1980 1981 1982 1983 1984 1986 1987 1989 1990 1991 1993 1995 1996 1997 1998 1999 2000 2001 2002 2008 2010 Others Organ Upright piano Grand piano Furniture Plywood Harmonica(mouth organ) Xylophone, Table piano, Table organ Wood propeller for air plane, Special order furniture Gramophone Interior decoration Metal propeller for air plane Pipe organ Accordion Electronic organ Pianica Full concert grand piano Electone(electronic organ) Trumpet, Marimba Electric guitar, Drum, Solid guitar, Amplifier Saxophone, Trombone, Euphonium, Tuba Piccolo, Flute, Clarinet, Cornet, French horn Co-development with Wien Philharmonic(Brass) Synthesizer, Recorder Electric grand piano Porta sound Piano player Clavinova, Digital synthesizer Piano player with MIDI Silent piano Electronic grand piano Silent session drum Silent violin Silent cello Acoustic violin, Silent base Silent guitar Silent viola B㴾sendorfer, TENORI-ON Book shelf, Chair HiFi player, Motorcycle, Organ school YAMAHA Motor Co., Ltd. YAMAHA music school, FRP archery Motor boat(later transferred to YAMAHA motor co., Ltd.) 䌆䌒䌐 ski, Bath tub, R&D(Iron/Aluminum/Copper) YAMAHA Recreation Co., Ltd. First Electone competition YAMAHA Music Foundation NS㩷speaker, First Light music competition), Resort development(Nemu nosato) NS stereo system IC First Junior original concert䋨JOC) Tennis racket 䌐䌁 mixer, Speaker system, Resort development(Tsumagoi) Unit furniture, System kitchen PA power amplifier, PA speaker system, R&D(Titanium alloy), PA mixer Ski wear, Badminton, 䌌䌓䌉, YAMAHA piano technical academy Golf club, CD player Custom 䌌䌓䌉, Personal computer Industrial robot, LSI for FM sound, LSI for graphics DSP effecter, Digital sound field processor Wind MIDI controller, English school, First Band Explosion Competition Sound proof room YAMAHA Resort Co., Ltd., Super Woofer, 䌁䌖 amplifier, Music sequencer Thin magnetic head, Titanium golf club, Resort development(Kiroro), Active speaker Computer music system, Karaoke communication system (with Daiichi Kosho Co., Ltd) Remote router Theater sound system in the Living room First prize in Tchaikovsky piano competition: Denis Matsuev with YAMAHA Internet music distribution system䇭MidRadio, Multimedia amplifier with USB Melodic ringtone Music school for adults First prize in Tchaikovsky piano competition: Ayako Ueno with YAMAHA First prize in Chopin piano competition: Yulianna Avdeeva with YAMAHA pi anoswhi char ekeypr oduct sf orYamahabuti tf ai l st oachi eve. Yamahar ecogni z edt hatdeal i ngwi t hpr of es s i onal us epr oduct sonl ywasnotpr of i t abl eandnonbr andpr oduct sc oul dpay evenwi t houtt opbr andpr oduct swhi c hpr of es s i onalmus i ci ansus e10)t oe xpandt hei ns t r ume nt s mar ket . I nf act ,Yamahaal s of r us t r at edt hatt heyc oul dnott akeaf l ags hi pf orpi anobus i nes s .For t hi sr eas on,t heyacqui r edt hel onges t abl i s he dEur opeanpi anomaker ,B os endor f eri n2008. Thepur pos eoft hi sacqui s i t i onwasasf ol l ows : addi ngal t er nat i vesbyat t r act i ngt opar t i s t s ・ i n11) t er es t s ,ands howi ngYamaha・ spr es enceasdef ens i vemeani ngt owar ds t ar t upsi nChi na. I n How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 203 t hepas t ,ent er i ngi nt owi ndi ns t r ument sbyme r gi ngNi kkan,Yamahahasdevel opedande xpandedpr oduct si nhous e.Thecompany,however ,hascomet ounder s t andt heneces s i t yof havi ngt opbr andst oappealt ot opar t i s t sandt ocompet ewi t hl owendmadei nAs i ancount r i es . (2)Manuf act ur i ngandCont r act or s Cus t ommadeandmas spr oduct i onscons t i t ut eYamaha・ smus i ci ns t r ument s . Thi st woway pr oduct i onc omesf r om ・ t heme t hodofquant i t at i vedat adependentj udgmentf orme as ur i ng mus i cali nt er val sandr es onance,becaus et hec ompanyc annotmat cht hehi s t or yandt r adi t i on 12) Wes t er nt opr anki ngpi anomaker s . ・Cons equent l y, t hec ompanyi nves t e dal oti npr oduct i on l i ne sf orpi anosf r om 1970・ st o80・ s .Thepr oduct i onl i neshavebeenaut omat ed,yets omehand wor kar eashaver emai ne df ori nt egr at i on. Thehandwor kar easappl yt onotonl yc us t ommade pi anosbutal s omas spr oduct i onones .Yamahaai msataut omat i ont oavoi dvar i ancebyhand ands ecur euni f or mi t ybyr epl aci ngmanpowerwi t hmachi nes .I nves t menti nequi pmentf or wi ndi ns t r ument spr oceededi n1980・ swi t hi ns t al l at i onofr obot s , butf undament almanuf act ur i nghasunchanged.A Yamahae mpl oye ement i onst hatmat er i al sandef f or tar ec r i t i calt o 13) pi anoandasi sef f or tt owi ndi ns t r ume nt s . Thedi f f er enceofcus t ommadeandmas spr oduc- t i oni st hes cal eofs t andar di z at i on,andc us t ommader equi r esmor ei nt egr at e dpr oces s es . Yamaha・ ss uppl i er smanuf act ur eandpr oces st hemos tcomponent sandpar t soft hei ns t r ument s . Maj orcompani esYamahaandKawaihavemanys uppl i er si nHamamat s uwher ehi er ar chyofmanuf act ur i ngi ns t r ument si sbui l t .Fort hi sr eas on,evens mal l s i z edpi anomaker sc an bui l dt hei ror i gi nalbr andpi anosus i ngt hes es uppl i er s . (3)Manuf act ur i ngf orRepr es ent at i veMus i cI ns t r ument s Thi ss ect i one xpl ai nst hec har act er i s t i csofi ns t r ument sandt hemanuf act ur i ngpr oces sf or pi anos , vi ol i nsands axophone. I ti spi anoswhi chr equi r et hemos tpar t s /component samongal l t hei ns t r ume nt s .Thepr es entvi ol i nsc annots t i l lcompet ewi t hSt r adi var i usc r af t edi nbet we en ur y.Manyc ompani esmanuf act ur evi ol i nst oc at chupwi t hSt r adi var i us ,and 16th and17th cent yet t hei r pr oduct ss ound di f f er ent l ye ven wi t ht he s ame di mens i ons .Vi ol i ns r equi r e cr af t s man・ ss ki l li nas s e mbl i ngbodi esandmor edet ai l s .Saxophoneshavebr as sbodi e sbut s oundwi t h quaverofar eedat t achedt oamout hpi ece.Havi ngt hebot h char act er i s t i csof woode nandbr as si ns t r ument s ,s axophonesar et ypi calwi ndi ns t r ument s . 204 YukoOKI a)Pi anos Af or t epi ano, whi chwasi nvent edar ound1700, camet obemanuf act ur ei nGe r manyt hi r t y year sl at er , bei ngdevel opedmai nl yi nEngl andi nt heper i odoft heI ndus t r i alRevol ut i on (Oki , 2010).Whenpi anopl ayi ngmovedf r om t hes al onsofki ngsandl or dst ogues tr oomsofnewl y r i s i ngc l as s esandmor eoverconcer thal l swi t hc apaci t yofaf ew t hous and, t hevol umeofpi anos wasr equi r edt obebi gger . Fol l owi ngt hec hange, act i onandf r amewer es i gni f i cant l yr ef or med, f i xi ngt hepr es entf or m. Fr om t hel at e19th cent ur yandonwar ds , addi ngt ot hee xi s t i ngmaker ss uc hasB os endor f er andSt r i cheri nVi enna,andEr ar d,Pr eyelandHe r zi nFr ench,s t ar t upss uchasBechs t ei nand Bl ut hneri nGe r many,andSt ei nway& Soni nUSwe r eas cendantt oe nt erf i er cec ompet i t i on. I nEur ope, t heobs es s i onoft r adi t i onalmanuf act ur i ngpr oces smadeEngl anddr opoutt hec ompet i t i on, whi l eGe r manmaker sext endedt hei rmar kets har e. AsSt ei nwayandChi cker i ngi nUS accel er at edi nnovat i on,t hec ent erofmanuf act ur i ngmovedf r om Eur opet oUS.I n20th cent ur y mas s pr oduct i onadvance di nUS,pi anomanuf act ur er sputt hewor l dmar keti nper s pect i vet o s t ar ts al es .Af t e rt heWWI I ,Yamaha・ sl aunchi nt ot hewor l dmar ketr ender edqual i t yl owpr i ce dpi anosbecomewi des pr ead. Pi anosar ec ompos edofmanypar t s /component smadeofwood, i r on, f el t , et c. , havi ngc ompl exme chani s m andbei ngme chani cal .Ac cor di ngt oSt ei nwaywhi chmanuf act ur est hewor l d 14) l eadi nggr andpi anos ,mor et han12, 000par t sandcomponent scons t i t ut eapi ano. Ar epor t 15) di s cl os esonee pi s odeofSt ei nway. Si nceSt ei nwaydi s car ded65%ofcomponent scover e dwi t h cas hme r ec l ot h, t heyc hange dt hec l ot hf r om c as hmer et oTe f l oni n1962. Then, i nt henextyear t heygotcompl ai nt sofnoi s es omewher e,s ot hatt heyt ookal ongt i meandmuche f f or tt oi nves t i gat et hes our ceofnoi s e, s ear chi ngf or12, 000par t sorpi eces . Thi sepi s oder epr es ent st ypi calexampl eofpi ano・ sc ompl exme chani s m andt hei mpor t anceofar chi t ect ur ali nt egr at i on. Whent appi ngkeyboar dsofapi ano,t hemechani s m cal l ed・ act i on・f unct i onst omovea hamme rt opl ucks t r i ngs .St r i ngsvi br at et omakes ound,ands oundboar dr es oundst oampl i f y t hes ound.Tomaker es onanc eandhar moni c,appr oxi mat el y230s t r i ngsar er equi r ed.Thi s caus est ens i onofabout20t on,andt het ens i oni sbal ancedbywoodenandi r onf r ames ,and t hei rs uppor t s .Thedet er mi nant sofqual i t y ofpi anosar eme chani s m and t echnol ogy of par t s /component ss uc hasf r ames ,s oundboar d,act i on,keyboar d,s t r i ngsandpedal s . Thepr oduct i onpr oces sofgr andpi anosi sf ol l ows ( :1)s el ect i ngwoodenmat er i al s (2)dr yi ng(3) manuf act ur i ng s oundboar d(4) as s e mbl i ng s uppor t s(5) s eal i ng s i deboar d wi t h How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 205 s uppor t s(6)i ns t al l i ng s oundboar d(7)manuf act ur i ng and at t achi ng f r ames(8)put t i ng s t r i ngsi n (9)at t achi ngkeyboar ds (10)var i oust uni ngs (11)f i ni s hi ng. I nt hi spr oces s , wooden mat er i al sar et hec r i t i calf act ort odet er mi nes oundandout erappear anceofpi anos .Al t hough St ei nwaypur chas esqual i t ywoodenmat er i al sonl y,aboutahal fofpur chas eds pr ucei sgood 16) enoughf orpi ano. Soundboar di smadeofaboar dwhi chhass t r ai ghtgr ai nst hr oughoutt he l engt hofi t .Woodenmat er i al sar es etas i deunus e dout s i deaf act or yatl eas toneyeart obe dr i edi n adr yerchamberf ors ever aldays .Af t ert hatwoodwor ker ss or twooden mat er i al s agai n. Par t sofpi anosar emadeoft hes el ect edwoodenmat er i al st ober i ms , s oundboar ds , hammer s ,et c.Thos epr oces s e sar ee s s ent i alt omanuf act ur i ngofpi anos . Ont heot herhand,Yamahahasdevel opedt hei ror i gi nalagi ngdr i ert echnol ogywi t hpar al l elus eofnat ur aldr yi ngt oal l ow f ors hor t erdr yi ngt i me.Theys ayt het echnol ogyi sbas ed ons t andar di z at i ont oavoi ddr yi ngvar i anceundert hedr yi ngc ondi t i onsobt ai nedbyme as ur ementf oral ongt i me.Theyal s oi ns i s tt hatt het echnol ogyc anr educet heunneces s ar ydr yi ng t i meandal l ow f ores t i mat i ngt het i mi ngofout goi ngati ncomi ng.I tal s oc ont r i but et os moot h pr oduct i onwhenal ar gevol umeofdr i edwoodsi shandl edatpr oduct i onl i ne sduet ot her a17) t i onaldr yi ngpl an,mi ni mum i nvent or yands t abl emoi s t ur ec ont entofi nvent or ywoods . St ei nwayhascomet oc utwoodenmat er i alwi t hmachi nesf orupperl i dsandl egsofpi anos , andyet , r i msar emadebyhandsbecaus et heyi ns i s tt hataut omat i cf abr i cat i onofr i msl eadst o 18) t aki ngt hes ouloutofSt ei nway・ spi anos . Eveni fwoodsar es t r i ct l ypr oces s edwi t hi ner r or s ofpl usormi nus0. 076mi l l i met er , manualhandl i ngmayc aus es l i ghtvar i ance. St ei nwayhasno oper at i ngmanualandwor ker shavee ngage di nt hes amej obf or20t o30year st ol ear ni t t hr ought heobs er vat i ononapr edeces s or ,t aki ngoverknowl edget hr oughor ali ns t r uct i ons f r om s eni orwor ker s . Oppos i t el y,Yamahaaccel er at edmodul ar i z at i ononwoodwor ki ngpar t sf ormas spr oduct i on (f i gur e4). Fori ns t ance, Ki t amiWoodCompanyl ocat edi nMar us ec i t yofHokkai do, wher e Pi ceagl ehni i st r eesar epr oduced,s ol dt hei rr aw t i mberwhol es al et oYamahaasmat er i al s . Lat ert hec ompanyhascomet os uppl yal lt hes oundboar dsdemandedbyYamahaasc ompl et e dmodul esbyt hei rowns awi ng,cut t i nganddr yi ng.Soundboar dsar epr i mepar t swhi ch det er mi net hes oundofpi anos ,andi nt hepas tYamahaaccumul at edknowhow t hr oughi nhous ef abr i cat i on but t hey pr ovi de d Ki t amiWood wi t ht he knowhow t os wi t ch t o out s our ci ng. Ac t i oni sal s ot hehear tofpi anosandt hei nt egr at i ont echnol ogyi ses s ent i alf oract i on. The 206 YukoOKI par tl i nki ngakeyboar dt oact i ondet er mi neswhet herornots oundr es onat esasapl aye rexpect ed.Eas i nes st opl ayi sakeyf act orf orc us t omer st oc hoos eapi ano.Act i onofYamahai s compos e dof80par t sormor epe ronekey,bei ngf i ni s hedwi t hhi ghpr eci s i onof0. 05mi l l i 19) me t er . At ouchi ngar eai sf i ni s he daf t e rs ever ali nt egr at i vepr oces s es .Yamahas ayst hati ti s cr i t i calf orpr oces s ess uchass t r oki ng,t uni ngands oundi ngt obec onduct edwi t hbal anci ngas awhol e.Whenf i ni s hi ngt headj us t ment ,t echni ci anspl aypi anost ocheckt hedes i r abl ebal 20) ance. Thes cr upul ous l yi nt egr at i vewor ki sconduct edt omas s pr oducedpi anosaswel las cus t ommade. Fi gur e4.Yamaha・ spr oductar chi t ect ur eofpi ano b)Vi ol i n Andr eaAmat ii sr ecogni z edt ohavec ompl et edavi ol i nwi t ht hepr es ents hapeasamus i cal i ns t r umenti nCr emonaofI t al yi n16th cent ur y. Vi ol i nsmadebySt r adi var i , Guar ner i , et c. bef or e 1820,ar er ef er r edt ot he・ Ol dI t al i an・andar et hemos texpens i ve,s ot hatpr of es s i onalpl ayer s andc ol l ect or shi ghl yval uet hem(Oki ,2009).Af t e rt hatbet ween1890and1940,I t al ye xper i encedt hes econdpeakt i meandvi ol i ns , whi chwe r emadebyappr oxi mat el y250mas t ercr af t s men,ar ec al l edas・ Moder nI t al y・andt hos evi ol i nsar ehi ghl ye val uat edasc oncer tvi ol i ns . Af t ert heI ndus t r i alRevol ut i on,mas spr oduct i onbydi vi s i onofl aborhass pr eadwi del y, andvi ol i nswer emadebyt het r adi t i onalhandi cr af tort hemas spr oduct i onwi t hpr of i t s eeki ng. Mas spr oducedvi ol i nswe r emanuf act ur e dmai nl yi nGe r manyandBohemi abutnoti nI t al y whi chguar dedt het r adi t i onf ornotmaki ngmas s pr oducedmus i cali ns t r ument s . Themanuf act ur i ngpr oces sofvi ol i ni sasf ol l ows ( :1)des i gni ngandf r ami ng (2)s el ect i ng t hewood (3)f abr i cat i ngr i ms (4)car vi ngt hef r ontandback (f ort hear chi ngandt heopt i mum ngt hef s hapedhol e (7)mat chi ngbas s (8) di s t r i but i onoft hi cknes s ) (5)pur f l i ng21)(6)maki as s e mbl i ngbody (9)s et t i ngt heneck (10)var ni s hi ng (11)pos i t i oni ngt hes oundpos tandt he How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 207 br i dge. Al t houghc omponent ss uchast hef r ontandr earpanel s , neckands cr ol lar ef eas i bl ef or modul ar i t y,t heoper at i onsofas s e mbl i ngandadj us t mentar ehar dt obemodul ar .Act ual l y, modul arki t sofcomponent sar es ol d,andc heapvi ol i nsar emanuf act ur edbyas s e mbl i ngaki t madei nChi nae veni nCr emona.Ont hehand,expens i vevi ol i nsar enotmodul ar i z edbutf abr i cat edwi t hhandmadec omponent sbybei ngc ar ef ul l yi nt egr at ed. Accor di ngt ot hes ur veyofvi ol i nmanuf act ur er s (Oki , 2009), wor ker sment i one dt hatt hey handl ewi t hs peci alcar et hef ol l owi ngpr oces s es :choi c eofwoodenmat er i al ,nec ks et ,pos i t i oni ngt hes oundpos tandbr i dge, car vi ngt hef r ontpanel , var ni s happl i cat i onandmat chi ngbas s bar .Si nce vi ol i ns ar e woode n mus i cali ns t r ument s ,t he key oper at i ons ar et he car ef ul i ns pect i onofwoodsandt heappr opr i at ehandl i ngands havi ngt or es pect i vewoods .Al s o,out ofmanuf act ur i ngpr oces s ,nec ks et ,pos i t i oni ngt hes oundpos tandbr i dgeandmat chi ngbas s barr equi r ei nt egr at i on.I nCr emonawher eonec r af t s manhandl esal lt hepr oces s es ,s t ar t i ng f r om t hedes i gni ngandc hoi ceofwood,t hepr oces sofs havi ngt hef r ontpanel ,whi chaf f ect s t hebeaut yofs ounds ,r equi r est hes ki l l f uli nt egr at i onandi st hemos tel abor at epr oces s . Meanwhi l e,Yamahac hal l enge sOl dI t al i answi t ht hei rher i t ages uchast heCADmeas ur ement sf ore xqui s i t ei ns t r ument s ,t heagi ngdr yert echni quef orpi anosandf ur ni t ur e,t hepai nt s pr ayi ngt echni quef ormot or bi kes ,andt hevar ni s hi ngt echni quef orpi anosandgui t ar st oi mpr ovet hepr eci s i onandqual i t yofcomponent s , i nt egr at i ngwi t ht hes eoper at i onsbyhand. The di r ect ors ayst hatt heor i gi nals ki l lf ormaki ngvi ol i nst akesonl y34%i nwoodcr af tpr oces sand 51%i nvar ni s hi ngpr oces s22)(f i gur e5). Fi gur e5.Yamaha・ spr oductar chi t ect ur eofvi ol i n c)Saxophones I n1846,as axophonewasi nvent edbyAdol fSaxi nBel gi um.Al t hought hebodyi smade 208 YukoOKI ofmet al , s axophonesar eas oundi ngbodyofs i ngl er eeds ot hatt heyar ec l as s i f i e dast hewoodwi nd,i ncl udi ngf i vet ypesf r om t hes opr anot ot hebar i t ones axophones .Thes axophonebas i cal l ycons i s t soff ourpar t s :t hes uct i ont ube (neck/mout hpi ece),t hes econdt ube (body),t he f i r s tt ube (Us hapedt ube:bow),t heupt ur nedf l ar edbel l .A t ubebodyhas25t onehol es .The t onehol ei sc over e dwi t ht hepadandt hekey;t hel everi sat t ache dt opr es shol e soutofr each att hes amet i me. Somepl ayer smayf abr i cat et her eedorbuyi tont hemar kett os cr apef orf i ne t uni ng,becaus ewhenbl owi ngt heyf eeldi f f er ent ,dependi ngoni t sc ut t i ngand/ors t i f f nes s . Thes axophonecons i s t sofappr oxi mat el y600par t sandpi eces .Thes hapeoft hebas i c modeli saconet ubet aper edby3degr ees .Tonecol or sandmus i cali nt er val svar ywi t ht he t aper .Yamahai ns i s t st hat・ Saxophone sc anpr oduceas oundver yc l os et oahumanvoi ce owi ngnott oi t sc yl i nders hapebutt ot het aper eds hape.Ther ef or e,youc anpl ayas axophone emot i onal l yandi tmakess axophone ss ui t abl ef ors ol opl ayi ng.St r ongt aperi st hebes ts ui t ed 23) t ot heJ az zpl ay. ・Forcl as s i cmus i c, s i nc es axophonesar epl aye dwi t hot heri ns t r ument s , t hey ar el es st aper edandt hec yl i nder l i ket ubei ss hapedf oreas ys oundc ont r olandpr eci s ei nt er val . Conver s el y,s axophonesf orj az zus eneedt omakebi gs oundandi t shus ki nes si sc ons i der edas or i gi nals ounds ot hats uchas axophonehast hewi derbel lf l ar e. Themanuf act ur i ngpr oces sofs axophone si sasf ol l ows : (1)bel l (we l di ng→ hammer i ng → di ec as t i ng→ dr awi ngatt het onehol es ), (2)Us hapedt ube (wel di ng→ bul gepr oces s i ng → dr awi ngatt het onehol es ), (3) at t achi ngbel lt oUs hapedt ube (s ol der i ng→ engr avi ng→ buf f i ng→ pl at i ng), (4)t hes econdt ube (wel di ng→ t ubedr awi ng→ dr awi ngatt het onehol es → buf f i ng), (5)as s e mbl i ng,f i ni s hi ngandc ompl et i ng(i ns t al l i ngkeys→ as s e mbl i ngbody→ adj us t ment→ i ns pect i on), (6)neck(wel di ng→ bendi ng→ pr oces s i ngoct aves oundhol es→ s ol der i ngkeypos t s→ buf f i ng→ pl at i ng→ at t achi ngoct avekeys ). Al t houghYamahaut i l i z est he3Dc omput ert echnol ogybef or emaki ngt hepr ot ot ypet oe ns ur et hatapl ayercanpr es st het onehol ewi t houtt ouchi ngt hebodyorkeypos t , t hemos tpr oces si ss t i l lhandi cr af tpr oces s ed.Fori ns t ance,wor ker smol dt hebel lbyhammer i ngonebyone t os ay・ Thepr eci s ef i t t i ngi sver yi mpor t antt oe ns ur et hequal i t yoft hebel lf l ar e.Wef i l lt he 24) ・Thepr oces sofbr as ss haps eam byr ol l ert of l at t enandt hens hapet heupt ur nedf l ar edbel l . i ng,heat i ngandwas hi ngi sr epeat edunt i lt het oughme t ali smadeat hi cknes sof0. 65t o0. 7 mi l l i me t er s .Then,eac h2keypos t sar epr eci s el yat t ache dt ot ot al l y33keysbys ol der i ngone byone.Yamahas ays・ A wor kerc ar ef ul l yas s embl esas etofs axophoneonebyone.Now,t hi s f act or ypr oduce s25s et sofs axophoneandt hi samounti st het oppr oduct i onvol umei nt he How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 209 wor l d. ・Cont r act or sc ons t r uctkeysand pads ,t of i ni s h wi t h gol dpl at i ng.Yamaha・ ss ki l l ed wor ker ss ol dert oas s e mbl et hos epar t sbyhands . Yamahar es pondst oanypr of es s i onaldemandsbyc us t omi z i ngt hedes i gnofi ns t r ument s , whi l ei ncor por at i ngs uchdes i gnsi nt ot heknowhow f ors t andar di z at i ont out i l i z et hemas s pr oduct i on. Accor di ngl y, Yamahadi vi dest hemanuf act ur i ngpr oces s esbyt aki ngc har geoft he pl anni ngandt hedes i gni ng,whi l ec ont r act or spr oducepar t sandpi eces (f i gur e6). Fi gur e6.Yamaha・ spr oductar chi t ect ur eofs axophone (4)YamahaPr oduct i onSys t em Revi ewi ngf r om t heabove,wec oncl udet hatt hec har act er i s t i cofYamaha・ spr oduct i on s ys t em i st hei nt egr i t y ofaut omat ed mas s pr oduct i on by advanced t echnol ogy wi t h hand wor ki ng.Theyhavepos i t i vel yadopt edt hes ci ent i f i cmeas ur ementofi nt er valandacous t i cs , t heagi ngdr i ert echnol ogyf orwoodsandt heme as ur ementbyCAD, pr omot i ngt heaut omat i on ofpr oduct i onl i nes . Thec r i t i calt i pi naut omat edi ns t r umentmanuf act ur i ng, whi chr equi r esar chi t ect ur ali nt egr at i on,i snothumanl es sbutaut omat i onf ors ecur i nguni f or mi t yt oavoi dt he manualvar i abi l i t y.Theyhaveal s opr omot edt hemodul ar i t yofpar t st oi ncr eas et hepr of i ci encyf orout s our ci ngt oc ont r act or s , whi l et hec or epar t ss uc hasoper abi l i t yandt onear ehandl e dwi t hwor ker si nheadof f i ce・ sf act or yt os ecur et hequal i t y. Thepr oces si sappl i ednotonl y t oc us t ommadebutal s ot omas s pr oduce di t ems . Mas s pr oduct i onf ormus i cali ns t r ument si snotneces s ar i l yr equi r edasi ti sf ort hevol ume ofvi t alc ommodi t i ess uch asaut omot i ves .I nt hi ss ens e,Yamahabecomesf eas i bl ef ort he pr ope rmas spr oduct i onwi t houtabandoni ngc ar ef uli nt egr at i on. 4.Di s cus s i onandConcl us i on Thi sc as es t udy s hows how t he c ompany has pr omot ed i nt r oduci ng t he advance 210 YukoOKI t echnol ogyandt heaut omat i ont oavoi dmanualvar i abi l i t y,andout s our ci ngpar t sandpi eces whi l ee ns ur i ngt he・ ar chi t ect ur ali nt egr at i on・whi chi st hekeyf ormanuf act ur i ngi ns t r ument s . Idemons t r at et hatt hec ompanyi sabl et omas s pr oducedi ns t r ument sbyc ommi t t i ngt oi nhous emanuf act ur i ng f orf i ni s hed pr oduct swi t ht hei nt egr at i on aswe l lasi t ss uppor t i ng me chani z at i on. WhatmadeYamahabecomeamaj orc ompany?Whi l et r adi t i onalmanuf act ur er sar es een ast hepr emi um manuf act ur er si nt hemus i cali ns t r umenti ndus t r y,Yamahas ucceededi nt he t r ans f or mat i ont oal eade rf r om af ol l owe rt hr oughi t sdi ver s i f i cat i ons t r at egy.I nt hemus i c bus i nes s ,Yamahadevel opedt hemus i ce nt hus i as tbas et hr oughmus i cs chool sande xpanded t hemar kett hr ough pr ovi di ng s uf f i ci ent l y hi ghqual i t y mus i cali ns t r ument satr eas onabl e pr i ces , whi chwasr eal i z e dbymas spr oduct i on, hencegr eat l yc ont r i but i ngt ot hegr owt hoft he mus i ci ndus t r y. Duet ot hel at es t ar tasamus i cali ns t r umentmanuf act ur er , Yamahaneededt o t ar getbegi nner sandi nt er medi at eus er s , whogener al l yar enotcapabl eofeval uat i ngpr oduct s , wi t hat echni caldevel opment .Tot hatend,Yamahaes t abl i s he dadi vi s i onalmas spr oduct i on f r amewor kwi t ht hei nt r oduct i onofs ci ent i f i ci nnovat i onsi nt hepr oduct i onofmus i cali ns t r ument s , whi chwe r epr evi ous l ybyandl ar gehandmade. Yamaha・ sont hemar kmar ket i ngs t r at egyi sowedt owi nni ngovert hevol umez one,l eadi ngt ol ar gepr of i t s . Ont heot he rhand,al t houghYamahahass t oodonaparwi t hal eadi ngcompanyi nt he cat egor yoft hewoodwi nds uchasf l ut eands axophoneandt hebr as swhi chcoul dbeeas i l y s t andar di z ed, t hec ompanydoesnots t i l lgetr eput at i onf r om hi ghends egmentofpi ano, wood- Fi gur e7.Ther eput at i onofYAMAHA asaf l ags hi pcompany How c anbemaki ngnoncommodi t yc ompet i t i ve? :A Cas eSt udyofYamahaCor por at i on 211 wi nds uchasoboeandbas s oon,ands t r i ngss uchasvi ol i n,vi ol aandcel l owhi char emadeof wood undert he・ ul t i mat ei nt egr at i on. ・I ns t r ument sdemand ・ connoi s s eur s ・t oj udgegood woodf orpr oces s i ngaswel lasunquant i f i abl e・ s ound・and・ s onance, ・t hust hei ns t r ument manuf act ur i nghasbeenc ompet edi nt he・ I nvi s i bl eDi mens i on・ .Thi sc har act er i s t i cmakesc us t omer skeept r adi t i onalbr andbel i ef ,r equi r i ngal ongt i met oe val uat eanew c omer . Bus i nes smodelr es ear chhasbeenpr ogr es s ede s peci al l yi nt heaut omot i vei ndus t r y,andi t i se xpect edt oadvanc ef ur t heronagl obals cal emodul ar i t yi nl i newi t ht hei ncr eas ei ne l ect r i c vehi cl es .Yamahahass ucceede di nes t abl i s hi ngt heor i gi nalmechani s m ofcombi ni ng・ modul ar ・and・ i nt egr al ・pr oces s es .Ii mpl yt hatmanymaj orcompani esi nt hemor es ens i t i vef i el ds s uc hasmus i candvi s ualar t scanl ear nf r om t hec as es t udyhow t heyc ans ur vi vei nt hewor l d mar ketes peci al l yi nt heI nvi s i bl eDi me ns i onofcompet i t i on. Thi swor kwass uppor t edbyGr ant i nAi df orSci ent i f i cRe s ear chi nJ apan (B)21330102. Not es: 1)Mus i cTr adesDe cember2011 (2011)・ TheGl obal225・ 2)I ncl udesCor nSel mer 3)Hear i ngsf r om pr of es s i onalmus i ci ansi nJ apan 4)YamahaCo. ,Lt d.Hi r ooOkano 5)I nt hi spaperwedon・ tar guec l os e/opent opi cs , becaus es t andar di z at i oni snotpopul ari nmus i cal i ns t r ume nti ndus t r ye xceptel ect r oni ci ns t r ument . 6)Oki (2007) 7)YamahaCo. ,Lt d.Wat ar uMi ki 8)Tot alcompanys al ese s t i mat es413bi l l i onyeni n2010. 3. (pi ano69. 4bi l l i onyen;acous t i cpi ano 40. 1bi l l i onyen,el ect r i cpi ano28. 7bi l l i onyen,hybr i dpi ano0. 6bi l l i onyen.ByYamahagr oup mi dt er m managementpl an2010. 42013. 3. (2010. 4) 9)YamahaCo. ,Lt d.Mi s aoTanaka 10)YamahaCo. ,Lt d.Wat ar uMi ki 11)YamahaCo. ,Lt d.Wat ar uMi ki 12)MaemaandI wano (2001)p. 147. 13)YamahaCo. ,Lt d.Hi r ooOkano 14)St ei nway& SonsHP. 15)Ut amakur aPi anoFact or yHP.・ Thes ecr etofSt ei nwayi nNY. ・ 16)Bar r on (2006)p. 80. 17)Kat ou (1966)pp. 5556. 212 YukoOKI 18)Bar r on (2006)p. 8. 19)YamahaCo. ,Lt d.HP.・ Maki ngYAMAHA Pi ano・ 20)YAMAHA br ochur e・ Maki ngYAMAHA Pi ano・ 21)A t hi ns andwi chofveneeri nl ayedar oundt hee nt i r ee dgeofvi ol i nwhi chs er vest or ei nf or cet he pl at e sandpr eventcr acki ngal ongt hei re dges . 22)YamahaCo. ,Lt d.Hi r os hiNakat ani 23)YamahaCo. ,Lt d.HP.・ Compl et ebookaboutSaxophone・Vol . 2. 24)YamahaCo. ,Lt d.HP.・ Compl et ebookaboutSaxophone・Vol . 3. I nt er vi ew Li st s YamahaCor por at i on:Hi r ooOkabe (Di r ect or ),Wat ar uMi ki (Execut i veOf f i cer ),Tos hi yukiNi has hi (Cor por at eCommuni cat i onGr oupGe ner alManager ),Mi s aoTanaka (CCGr oupDe put yGe ner al Manager ),Tomi oMur amat s u(Pi anoPr oduct i onDeput yGener alManager ),Tos hi kaz uNi wat a (Br as s , woodsandper cus s i onPr oduct i onManager ), Tos hi yukiNakamur a (Br as s , woodsandper cus s i onMar ket i ng,As s oci at eManager ),Yas us hiI t oh(CC Gr oupAs s oci at eManager ),Hi r os hi Nakat an (St r i ngsPr oduct i onManager ),Yoj iAbe (St r i ngsSal e sGr oup) Ref er ences ・Aoki ,M.Andou,H.eds . (2002)Modul ar i t y,Toyokei z ai . ・Aos hi ma,Y. (1998)・ Pr oductAr chi t ect ur eandKnowl edgeRet ent i oni nNew Pr oductDevel opment , ・Bus i ne s sRe vi e w,Vol . 46 (1),pp. 4660. ・Bal dwi n, C. Y. , Cl ar kK. B( .2000)De s i gnRul e sVol .1:ThePowe rofModul ar i t y,Cambr i dge, MA: MI T Pr es s . ・Bar r on,J . 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T( .1995), ・ TheRol eofPr oductAr chi t ect ur ei nt heManuf act ur i ngFi r m, ・Re s e ar c hPol i c y, 24 (3),pp. 419440. ・Yamada,H. (2008)・ Ananal ys i sofBus i nes sModel sf r om t hePer s pect i veofChar gi ngDi s t r i but i on Pat t er nandPr of i t , ・Was e daBul l e t i no fI nt e r nat i onalManage me nt ,No. 39,pp. 1127. 214 YukoOKI ヤマハの楽器製造に関する一考察 大 要 木 裕 子 旨 本稿では楽器の製造に焦点をあて、ヤマハの事例を取り上げる。楽器業界では欧米の伝統ある家内工 業的な専業企業が各楽器のフラグシップを握っているが、経営規模では日本のヤマハが世界最大手とし て、他社を大きく引き離している。楽器メーカーとしては後発であったヤマハは、ハイエンドユーザー を狙うよりは、まず初心者から中間層のボリュームゾーンの顧客を獲得する必要があった。このためヤ マハでは、楽器の製造において最先端技術を取り入れ、人によるバラツキを減らすための自動化を進め ると共に、部品をモジュール化することで外注により効率化を図ってきた。一方で、完成品の擦り合わ せ技術の内製化にはこだわり、それをサポートする機械化も進めてきた。こうして、擦り合わせが要と なる楽器においても量産を可能とし、ボリュームゾーンの顧客に満足感を与える楽器を供給することで、 ヤマハは総合楽器メーカーとして大企業に成長することができた。 キーワード:製品アーキテクチャ、楽器製造、ヤマハ、大量生産、多角化