WGManager Administrator Guide
Transcrição
WGManager Administrator Guide
WGManager Administrator Guide Version 3.5 WGManager Administrator Guide Release - 3.5 NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 1 • 38 WGManager Administrator Guide Version 3.5 ALL OF OUR SOLUTIONS CAN BE CHANGED OR ANY NEW FEATURES CAN BE IMPLEMENTED TO A SPECIFIC CLIENT SOLUTION. IF YOU WANT CONTACT US AT: www.noniussoftware.com [email protected] Phone: +351 220301520 Tlm: +351 962095238 Fax: +351 220301521 NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 2 • 38 WGManager Administrator Guide Version 3.5 Index Index............................................................................................................................ 3 Preface ......................................................................................................................... 5 How to Start ................................................................................................................ 6 Minimum Hardware requirements ............................................................................. 7 Instalation ................................................................................................................... 8 Opening the WGManager interface........................................................................... 9 Application pages – General description ................................................................ 10 1. 2. 3. 4. Menu – General .......................................................................................... 11 1.1. Submenu – System Status.................................................................. 11 1.2. Submenu – Web Portal Config ........................................................... 11 1.3. Submenu – Customer Services .......................................................... 12 1.4. Submenu – Hangup user .................................................................... 13 1.5. Submenu – Print Ticket....................................................................... 13 1.6. Submenu – Free Internet ................................................................... 13 1.7. Submenu – Guide ................................................................................ 14 Menu – Users Management ....................................................................... 15 2.1. Submenu – New User ......................................................................... 15 2.2. Submenu - Edit User ........................................................................... 17 2.3. Submenu – Show users ...................................................................... 18 2.4. Submenu – Blocked Comput. ............................................................. 20 Menu – Vouchers Management ................................................................. 20 3.1. Submenu – New Vouchers ................................................................. 20 3.2. Submenu – Show Vouchers ................................................................ 21 3.3. Submenu – Delete Vouchers .............................................................. 23 3.4. Submenu – Voucher reset .................................................................. 23 Menu - Service Profiles .............................................................................. 23 4.1. Submenu – Add Profile ....................................................................... 24 4.2. Submenu – Edit Profile ....................................................................... 26 4.3. Submenu – Remove Profile ................................................................ 26 4.4. Submenu – Show Profile ..................................................................... 27 NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 3 • 38 WGManager Administrator Guide Version 3.5 5. 6. 7. 8. Menu – Billing ............................................................................................. 27 5.1. Submenu – General Configurations ................................................... 28 5.2. Submenu - Define Prices .................................................................... 28 5.3. Submenu – Generate Invoice ............................................................. 29 5.4. Submenu – Show Invoice ................................................................... 30 Menu - Sites Management ......................................................................... 31 6.1. Submenu – Allowed Sites ................................................................... 31 6.2. Submenu – Blocked Sites ................................................................... 32 Menu – Statistics ........................................................................................ 33 7.1. Submenu – Online Users .................................................................... 34 7.2. Submenu – Failed Logins .................................................................... 34 7.3. Submenu – User Sessions .................................................................. 34 7.4. Submenu – Rooms Total .................................................................... 35 7.5. Submenu – Revenue Report............................................................... 35 Menu – Admin ............................................................................................. 36 8.1. Submenu – Logout .............................................................................. 37 Contacts ..................................................................................................................... 38 NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 4 • 38 WGManager Administrator Guide Version 3.5 Preface The WGManager – Administrator's Manual was written as a user’s guide to who is responsible for the administration of the WirelessGEST solution. This guide complements the WirelessGEST User's Guide. Please read both guides before you try to manage the WirelessGEST solution. The WGManager is the WGS's management interface, which is the central equipment of the WirelessGEST solutions. The WGManager's documentation does not supply any technical information about the WGS or any another part of the WirelessGEST solution. The documentation of the infrastructure that implements the WirelessGEST is available if requested to NoniusSoft S.A. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 5 • 38 WGManager Administrator Guide Version 3.5 How to Start This manual explains, step by step, how you can use the WGManager interface. Each chapter includes essential information so that you can execute the administration tasks. These instructions include screenshots of the interface to each task. The information in the screenshot is generic - it can be different on your monitor - because this information will depend on the type and amount of users that are registered in the system. Additionally, you will find several “ Tips” which have been thought to help you resolving recurrent errors in the usage of the application. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 6 • 38 WGManager Administrator Guide Version 3.5 Minimum Hardware requirements The WGManager is a web environment that runs in its proper web server (one of the WGS's components). The WGManager can be accessed using a standard web browser. The advised minimum is Microsoft Internet Explorer 5,0+, the Netscape 4,7+ Navigator or Firefox 1.0+. The minimum hardware requirements are: WINDOWS Pentium processor Windows NT/2000/XP 64MB of memory. We recommend more. Standard web browser (available support only for MS Internet Explorer 5,0+, Netscape 4,7+ Navigator and Firefox 1,0+) LINUX Pentium processor Any Linux distribution 64MB of memory. We recommend more. Standard web browser (available support only for MS Internet Explorer 5,0+, Netscape 4,7+ Navigator and Firefox 1,0+) NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 7 • 38 WGManager Administrator Guide Version 3.5 Instalation The WGManager only requires the installation of an icon in your desktop. No additional software will be installed. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 8 • 38 WGManager Administrator Guide Version 3.5 Opening the WGManager interface To start WGManager double click the Nonius icon that is located on your PC's desktop. The Nonius icon is presented in the following figure: Figure 1: Nonius Software Icon As a result you will see a page like the one in the following figure: Figure 2: WGManager’s login page Insert the username and password supplied. The WGManager grants two access levels corresponding to different privileges - to the following usernames: Admin – System’s administrator. This user has access to all WGManager’s functionalities. Cashier – This user only has access to the functionalities related with Internet access billing. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 9 • 38 WGManager Administrator Guide Version 3.5 Application pages – General description After logging in to the interface, as described in the previous chapter, you will have access to a set of pages that will allow you to manage the WirelessGEST Solutions. The interface contains essentially two working areas: a menu in the left area and edition/visualization area in right. Observe the page in the following figure: Figure 3: Home Page To choose a given menu, just click the option you like, and the edition/visualization area will change accordingly. In the following chapters, all the WGManager menus are described. Depending on how the Internet access will be provided, the WGManager interface may present different menus/options. There are several different ways for providing Internet access that the administrator may choose: Internet access based on pre-paid cards (vouchers); Post-paid Internet access based on manual registration and billing of users through the WGManager's interface. Post-paid Internet access based on registration and billing of users automatically through a front-office system. Pre-paid Internet access based on registration and billing of users automatically through a front-office system, but where the user chooses among several payment options at the login page. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 10 • 38 WGManager Administrator Guide Version 3.5 Tip: It is possible to use the pre and post-paid systems simultaneously to, for example, apply different pricing tables to the users. A hotel, for example, may decide to apply a cheaper price for the checked in guests and a more expensive price for casual users or conference participants, for example. 1. Menu – General Figure 4: Menu – Admin 1.1. Submenu – System Status This submenu (available in all versions), allows you to come back to the home page. At the home page, the information that is shown is the list of on-line users and the number of available connections, as you can see in the following figure: Figure 5: submenu - Home 1.2. Submenu – Web Portal Config This submenu allows the administrator to change the text contents of the login page. The login page is subdivided in several different fields and each text box corresponds to a field. This is the text that appears below the login data on the left frame (if the login page is frame-based). NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 11 • 38 WGManager Administrator Guide Version 3.5 Figure 6: submenu – Web Portal Config 1.3. Submenu – Customer Services This submenu allows the administrator to change the pop-up window opened when a user logs into the system. The administrator can personalize this window by adding new services (links to other hotel services, such as the restaurant, for example). Figure 7: Customer Services configuration NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 12 • 38 WGManager Administrator Guide Version 3.5 Service Link: insert, for example, www.noniussoftware.com Service Name: insert a short description of the service. 1.4. Submenu – Hangup user This submenu allows the administrator to disconnect a given user. For example, if a user is online for too long or if, for some reason, a user has broken a certain rule, the hotspot administrator may disconnect him from the Internet and may, in a second step, delete its login data, making it impossible for that user to use the hotspot any longer. Figure 8: submenu - Hangup user 1.5. Submenu – Print Ticket This submenu (only available with the WGTicket module), allows you to print a ticket referring to any registered user. This gives you the possibility to provide the information about the login data to a user at any time. Figure 9: Submenu Print Ticket 1.6. Submenu – Free Internet This submenu allows the administrator to enable the provisioning of free Internet access on the interfaces configured as DHCP LAN Ports at the WGConfig user interface (Please refer to the WGS’s manual). Tip: use the name on the left of the checkbox to identify the DHCP server, if you have more than one DHCP LAN-port. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 13 • 38 WGManager Administrator Guide Version 3.5 Figure 10: Free internet activation 1.7. Submenu – Guide This submenu (available in all versions), opens the Administrator's user guide (in PDF format). It is, therefore, possible to print it to a regular printer. Figure 11: submenu - Guide NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 14 • 38 WGManager Administrator Guide Version 3.5 2. Menu – Users Management Figure 12: Menu - Users Management 2.1. Submenu – New User Use this submenu to create a new login account or to register the MAC address of one network interface card (NIC) for automatic login. All the items marked with an asterisk (*) are mandatory. Figure 13: submenu – New User User: Insert the user name that will be used for Internet Access. Tip: insert the client’s surname or room number. Password: This is the password that the client will use for Internet Access. It can be inserted by the administrator or automatically generated. For automatic generation click in “Auto/Password”. Name (First Name, Surname): Insert the client's name and surname. E-Mail: Insert the client's e-mail address. Phone: Client's phone number. Print ticket?: If the WGTicket module is enabled, tick this box to print a ticket with the just generated login data. Profile Name: Select the profile desired for this user. The profiles are created and managed in the menu “Service Profiles”. Please refer to chapter 4. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 15 • 38 WGManager Administrator Guide Version 3.5 Click “Create”. You will get a confirmation message - user was created successfully. Tip: Remember that a user cannot be created if that user already exists. You will get an error message. You must “Delete” it first using “Edit User”. When you create a new login account you have to tell the client the username and password (if you purchased the WGTicket module from Nonius, then a label will be automatically printed in a ticket’s printer). Alternatively you can print the WGManager's page using the browser print function. The guest will immediately be able to use the username and password for Internet access. Tip: Please read the WirelessGEST Internet User's Guide, provided along with this manual, to inform the user on how to access the Internet. The MAC address of a network interface card can be registered to provide free Internet access to a frequent user of this network. This user will be automatically logged in bypassing the need to insert a username or password. For registration, fill in the fields described on the following figure. Figure 14: submenu – New Mac User MAC: Insert the network card's MAC address (example: A0-34-FE-5B-D1-63) Name (First Name, Surname): Insert the user's first name and surname. E-Mail: Insert the user's mail address. Profile Name: Select the profile name for this user. The profiles are created and managed in the menu “Service Profiles”. Please refer to chapter 4. Fixed IP Address: Select this option to provide a fixed IP Address to the new MAC user. The first available IP Address will be immediately shown under this option for selection. The registered MAC address will always be assigned the chosen IP address. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 16 • 38 WGManager Administrator Guide Version 3.5 2.2. Submenu - Edit User Use this submenu to edit the user information or to delete a given login account. Choose the username and then click on the Edit button. Figure 15: submenu – Edit user The account’s information is then shown. Figure 16: submenu – Edit user In this page you will be able to modify any field except the username, or to delete the user by clicking on the Delete button. When you delete a user, he won't be able to initiate a new Internet session. Just like the account information by username and password, this submenu allows the change of the registration by MAC address. Let’s assume that a company changed the person to whom a given computer was assigned to. In this case, the MAC address remains (the computer continues to use the same network card), but the person's name and the email address has changed. This submenu allows you to change this information. Figure 17: submenu – Edit Mac User NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 17 • 38 WGManager Administrator Guide Version 3.5 After clicking on Edit, you can change information or you can delete the user as the next figure shows: Figure 17: submenu – Edit Mac User 2.3. Submenu – Show users Use this submenu to see details about all registered users. The information is presented in list form – just the essential information to identify the user is shown. Figure 18: submenu – Show users To access the user's details click in “Link” in Details section. The user's detailed data will be shown: NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 18 • 38 WGManager Administrator Guide Version 3.5 Figure 19: submenu – Show users, user's detail Connections: Represents the number of Internet connections in the last 7 days. The user could use more than one access device, for example: a PDA and a laptop. In this case the connection number will be: 3. Online Time: Cumulative in seconds of all established connections. Failed Logins: Number of Internet access failed attempts. This number can disclose user difficulties, a problem with the system or a fraud attempt. Upload: Amount of information (in kilobytes) sent by the user to the Internet. Download: Amount of information (in kilobytes) received by the user. Average Time: Average length of the Internet sessions. Average Upload: Average of traffic sent in kilobytes per second. Average Download: Average of received traffic, by the user, in kilobytes per second. User is online since: represents the start time of the connection. Connection duration: the total duration of user’s connection NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 19 • 38 WGManager Administrator Guide Version 3.5 2.4. Submenu – Blocked Comput. Use this submenu to block Internet access to inconvenient users. To do this, just add the network interface card’s Mac Address, in the format: XX-XX-XX-XX-XX-XX. Figure 20: submenu – Add blocked Mac-Address You can also remove blocked computers selecting the desired Mac Address from the drop-down list “Remove Blocked MAC”. In the end of screen, you can see all currently blocked computers. 3. Menu – Vouchers Management Figure 21: menu – Vouchers Management 3.1. Submenu – New Vouchers Use this submenu to specify how many cards to create, if they are to be printed on a ticket’s printer and to assign the vouchers to a previously generated profile. The General User parameters to insert are: NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 20 • 38 WGManager Administrator Guide Version 3.5 How many tickets would you like? – insert the number of cards to generate; Print Ticket? – select this box if you want that the cards are printed in a ticket’s printer instead of printing them in a normal printer. This is only available if WGTicket is active. Profile Name: Select the profile name to assign to the generated vouchers. Figure 22: submenu – New Vouchers After clicking on the “Create Cards” button, a list with the generated usernames and passwords is shown. Figure 23: Example of ten generated vouchers Note that after generation of new vouchers you have two options for saving and printing the vouchers. If you click “Download file” option you can save them to a Comma Separated File (*.csv) and open it directly in Microsoft Excel. If you choose the “Print” option a PDF file is generated for saving and printing the vouchers. 3.2. Submenu – Show Vouchers In this submenu you may check out the entire voucher's information. The available search options are the following: NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 21 • 38 WGManager Administrator Guide Version 3.5 Figure 24: Show Vouchers search options Serial Number: Insert the desired serial number or an interval. Username: Insert the username to search a specific voucher. Date/Time Interval: Insert the creation date/time for a list of vouchers. Search Filters: The following options are available: All: search all existing vouchers; Unused: list all unused vouchers; Used: list all used vouchers; Partially Used: list all partially used vouchers; Deleted: list all deleted vouchers; Figure 25: submenu – Show Vouchers You can download a file with the information presented clicking in the option “Download File”. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 22 • 38 WGManager Administrator Guide Version 3.5 3.3. Submenu – Delete Vouchers To delete one voucher select “Delete Voucher” option. Open the drop-box, select the voucher and then click “Delete”. Figure 26: submenu – Delete vouchers 3.4. Submenu – Voucher reset This submenu allows the resetting of a voucher's to its initial time, i.e., the administrator may, if desired, erase all sessions made by that voucher from the database. The voucher will be as new again. Figure 27: Vouchers Reset To reset a voucher just select its serial number and username from the select box and click on the Reset button. 4. Menu - Service Profiles This menu allows the definition of several user profiles. A profile is a set of characteristics that will be allocated to a registered account or voucher. Beware that a given account or voucher will only belong to a single profile. It is possible to define the number of simultaneous users, maximum amount of Internet sessions, limits of time, bandwidth, traffic, etc. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 23 • 38 WGManager Administrator Guide Version 3.5 Figure 28: Menu – Services Profiles 4.1. Submenu – Add Profile Figure 29: Submenu – Add Profile Profile name: Set the profile name. Next Profile: select another profile to move the assigned login accounts to, when the current profile expires, creating cascaded profiles. Renew Profile: when the “Auto Renew” check-box is ticked, the renewal mat be done to the same profile (Self) or to another one. Simultaneous users: Set the maximum number of simultaneous users per account or voucher. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 24 • 38 WGManager Administrator Guide Version 3.5 Number of Logins: Select the maximum number of logins allowed by this profile. A user using an account or voucher with this profile will only be allowed to login the specified number of times. No limit check box sets no login limits. Limit access to one MAC: use this option if you want to set one user to one computer only. The first computer used locks the voucher/account. Limits Period: If a limit to the number of logins was defined, this parameter defines a period for that limit. The options are: 1 hour, 2 hours, 6 hours, 12 hours, 1 day, 2 days, 4 days, 1 week, 2 weeks and 1 month. The accounts are moved to the Renew Profile if the “Auto Renew” check-box is ticked. Time Limits: Tick this box if you want to set time limits for the user sessions. Session Time: Choose from the drop-down box the maximum time for a session, measured in effective or absolute usage. If absolute usage is selected the session time is controlled by the watch, i.e., it expires when the time has passed in the watch. If effective usage is selected, the session time only expires when the user as really used the Internet for the contracted amount of time. Take a look in the example below for one hour: Absolute time: start 14:00h finishes 15:00h if session is interrupted the user will not be able to login again Effective time: start time 14:00h session stoped at 14:10h: you still have 50 minutes remaining. session reconnected for 10 minutes: 40 minutes remaining. The session is finished when all the time runs out. Expiration Date: In here you can set the expiration date or no expiration date. Idle Timeout: This is the timeout when a session is considered to be finished, if the client doesn’t logout. Traffic Limits: Tick this box to set traffic limits for the user sessions. Maximum upload traffic: Set the maximum bulk of data sent. The options range from 1 MByte to 100 GBytes. Maximum download traffic: Set the maximum bulk of data received. The options range from 1 MByte to 100 GBytes. Bandwith Limits: Tick this box to set Bandwidth limits for the user sessions. Maximum upload bandwidth: Set the maximum Bandwidth of data sent. The options range from 1 kbps to 72 Mbps. Maximum download bandwidth: Set the maximum Bandwidth of data received. The options range from 1 kbps to 72 Mbps. Periods of day: Set the period of day that the session can be established. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 25 • 38 WGManager Administrator Guide Version 3.5 Start time: insert the hour when accounts and vouchers assigned to this profile may start to use the Internet. End time: insert the hour when accounts and vouchers assigned to this profile will be disconnected from the Internet. Price: Set the price for each pre-paid card that is assigned to this profile. 4.2. Submenu – Edit Profile Figure 30: Submenu – Edit Profile Select from the drop box the profile you want to edit/change. If you want to turn the changes effective don’t forget to click the update button. 4.3. Submenu – Remove Profile Figure 31: Submenu – Remove Profile Select from the drop box the profile you want to Remove, and then click the Ok button. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 26 • 38 WGManager Administrator Guide Version 3.5 4.4. Submenu – Show Profile Figure 32: Submenu – Remove Profile In here you can see all saved profiles in WGS. 5. Menu – Billing Figure 33: menu – Billing NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 27 • 38 WGManager Administrator Guide Version 3.5 5.1. Submenu – General Configurations This submenu allows the configuration of the general settings required for sending the price automatically to the front-office. Figure 34: submenu - General Configurations Check-in Profile: this option is used to select the type of profile used in WG3PFO, i.e., users registered automatically at check-in will be assigned to this profile. Extension Time: if “CHECKIN PRE-PAID” is selected, this option is used for sending a warning when the time is running out. PMS Pre-Paid Custom Profiles: All the profiles named “CHECKIN_1H / _2H / _24H / _1W” are not editable and are ready to be used. To define new check-in profiles, tick this box and the PMS Pre-paid Configurations form will be shown. Service Profiles: select from the drop-down box the profiles that users may choose at login. Billing Profiles: list of profiles that will be presented to users at login time. 5.2. Submenu - Define Prices This submenu (if available in your version), allows the definition of the price politics for pre-paid systems (the user may choose the period of Internet usage at login). NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 28 • 38 WGManager Administrator Guide Version 3.5 Figure 35: submenu – Define Cost Policy (WG3PFO active) In post-paid systems, there are two billing options: “Data” – the billing is computed by the amount of generated traffic. The price is established for transferred bytes. “Time” – the billing is computed by usage time. The two options are exclusive and affect only the registered users (not vouchers). The invoices will be created based on this form. Be aware that invoices are only generated for registered users (not vouchers). Figure 36: submenu – Define Cost Policy In the figure above, each line corresponds to one of the two billing options. 5.3. Submenu – Generate Invoice Use this submenu to generate an invoice for Internet access. To generate the invoice you must select the room number or the user name for registered users. Alternatively, “There is no invoice to generate” will appear. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 29 • 38 WGManager Administrator Guide Version 3.5 Figure 37: submenu – Invoice Generation After selecting “Ok” the invoice is presented: Figure 38: submenu – Show Invoice Please note that it is possible to print the invoice by clicking on the print icon at the top right. 5.4. Submenu – Show Invoice To visualize the issued invoices select the user. Alternatively, you will be able to select all the user’s invoices. Figure 39: submenu - Show user's billing After that you will have immediate access to the user's invoice information. Click on “detailed” to get all invoice information. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 30 • 38 WGManager Administrator Guide Version 3.5 Figure 40: Invoice information In the following picture it is possible to visualize all the sessions, as well as all the data related with these specific sessions. Figure 41: Detailed Invoice 6. Menu - Sites Management Figure 42: menu – Sites Management 6.1. Submenu – Allowed Sites This submenu (if available in your version), allows you to create a list of free web-sites, which the clients will be able to surf for free without having to login. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 31 • 38 WGManager Administrator Guide Version 3.5 Figure 43: submenu – Allowed Sites Add Allowed Site: Enter the name of the site, ex: www.google.pt Description: Enter a description of the site. Also, in this submenu option, you can remove free web sites and, at the bottom of the screen, see a full list of configured free web sites. 6.2. Submenu – Blocked Sites This submenu (if available in your version), allows you to add blocked web-sites, to which the clients won't have access NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 32 • 38 WGManager Administrator Guide Version 3.5 Figure 44: submenu – Add Blocked Site Like the previous submenu, the option to remove a blocked site is also available. By removing one site from the list you are allowing the access to it. A list of configured blocked sites is showed in the bottom of the screen. 7. Menu – Statistics Figure 45: Menu – Statistics NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 33 • 38 WGManager Administrator Guide Version 3.5 7.1. Submenu – Online Users In this submenu check on-line users, as well as their IP address, MAC address, name and connection's duration. Figure 46:Submenu – Online Users 7.2. Submenu – Failed Logins In this submenu it is possible to check failed logins and show attempts of not authorized access. The failure's cause is shown as well as the date, hour and the customer's username. Figure 47: submenu – Failed Logins 7.3. Submenu – User Sessions In this submenu you may check all sessions between two specific dates, or the session’s of a given user between two selected dates. Figure 48: submenu – Sessions When the “show” button is pressed all the history is showed like in the example below: NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 34 • 38 WGManager Administrator Guide Version 3.5 Figure 49: submenu – Sessions Please note that the option “Download file” is also available so you can save these statistics in a file an open it later in Microsoft Excel. 7.4. Submenu – Rooms Total This submenu, only available if WG3PSW is active, allows you to check the amount received from Internet Access (only for post-paid users) of each user. Figure 50: submenu – Rooms total After selecting the time interval, the result is presented: Figure 51: submenu - Rooms Total 7.5. Submenu – Revenue Report This submenu shows the revenue statistics from user activity. Figure 52: submenu – Revenue Report NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 35 • 38 WGManager Administrator Guide Version 3.5 After inserting the desired date and hour, the following screen appears with detailed revenue information. Figure 53: Revenue Report detailed information Totals: This table shows the total time and value by voucher, PMS Billing (Front Office) and Free Internet. Vouchers: This table shows statistics by voucher’s profile. The generated and used vouchers are accounted as well as the revenue. PMS Billing: This table shows all the sessions, users and revenue of the WGS through the property management system (PMS). Free Internet: This table shows the statics for the users with free internet (for example, registered users or DHCP Free Internet). 8. Menu – Admin Figure 54: menu - Admin NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 36 • 38 WGManager Administrator Guide Version 3.5 8.1. Submenu – Logout This option is used to exit from WGManager’s interface. NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 37 • 38 WGManager Administrator Guide Version 3.5 Contacts NoniusSoft S. A. Rua Actor Ferreira da Silva, 100 • 4200-298 Porto • Portugal Phone: +351 22 030 15 20 • Fax: +351 22 030 15 21 Email: [email protected] [email protected] Web site: www.noniussoftware.com NoniusSoft, Software e Consultoria para Telecomunicações, S.A. Rua Actor Ferreira da Silva, 100 4200-298 Porto • Portugal Phone: +351 220301520 Fax: +351 220301521 E-mail: [email protected] Website: www.noniussoftware.com 38 • 38