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The Flex Work Imperative Global Attitudes on the New Way to Work October 2014 Slides and More www.unify.com / NW2W / SCTC • • • • Today’s slides Full research report Our favorite research sources Infographics on all NW2W surveys Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 3 Imagine… One-third of all managers and directors have left the company Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Half of those under 30 have asked to transfer out of IT and customer service 4 What is the New Way to Work? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 6 The Perfect Storm Right to Request Laws Employee Preference “You have to consider it.” “I want it.” Recovery of the Job Market “If you don’t, someone will.” The Flex Work Imperative Recent Right to Request Activity 2013 Canada (court ruling) 2013 State of Vermont 2013 City of San Francisco 2014 UK Flexible Work v3 2014 US Presidential Memorandum On the Table: • New York City (Right to Request) • US HR 2559 (Flexibility for Working Families Act) • Germany (“anti-stress law”) Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 8 What Would You Do …? 40% Change jobs or depts within current company 36% Change employers Drive a business initiative to make changes Nothing 33% 18% What would you do to have a job that meets your ideal of the New Way to Work? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 10 Money or Flex Work? If your current employer told you that you could choose either a 10% increase in your pay or one of these flex work options, which would you choose? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Telework 1-2 days/week Telework 3-4 days/week Telework End of Day Telework Full-time Flex Time +/- 2hr start Flex Time Split Day Pay Raise 11 Money or Flex Work? 7% 8% 5% 12% 7% 4% 43% Chose Flex Work Over a 10% pay raise 57% 57% Pay Raise Telework 1-2 days/week Telework 3-4 days/week Telework End of Day Telework Full-time Flex Time +/- 2hr start Flex Time Split Day 10% Pay Raise Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 12 Money or Flex Work? If your current employer told you that you could choose either a 15% increase in your pay or one of these flex work options, which would you choose? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 13 Money or Flex Work? If your current employer told you that you could choose either a 20% increase in your pay or one of these flex work options, which would you choose? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 14 Money or Flex Work? vs 10% Raise 7% 8% 5% 12% 7% 4% 57% 43% chose flex work vs 15% Raise 4% 6% 3% vs 20% Raise 4% 4% 2% 12% 6% 4% 64% 36% chose flex work 8% 4% 3% 74% 26% chose flex work Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 15 Why We Want Flex Work 43% 38% 32% 29% 24% 12% Helps with family responsibilities More/Better free time to enjoy life Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Reduces my commute time Let’s me work with fewer distractions so I’m more productive Aligns better to my peak performance hours Easier to align with colleagues in other time zones Not a “Woman’s Issue” Women 46% 34% 40% 40% 44% 33% 54% 66% 60% 60% 56% 67% Helps with family responsibilities More/Better free time to enjoy life Reduces my commute time Let’s me work with fewer distractions so I’m more productive Aligns better to my peak performance hours Easier to align with colleagues in other time zones Men Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Employees’ Flex Work Choices 1-2 days / week 3-4 days / week End of Day 75% Choose Teleworking Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Full Time Start +/2 hours Split Day 25% Chose Flex Time Easiest for Management Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Employees’ Flex Work Choices 8% to 12% 1-2 days / week 3-4 days / week End of Day 75% Choose Teleworking Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Full Time Start +/2 hours Split Day 25% Chose Flex Time Management: Why Flex Work Isn’t Offered 23% 25% 22% 15% 10% Where customers are at set times Confidential info / onsite access only Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Lack tools to monitor off-site performance 7% Concerned about eroding teamwork/ collaboration Too big a project right now Uncomfortable managing remote staff How can we help business leaders through this trend? Copyright © Unify GmbH & Co. KG 2014. All rights reserved. Understand flex work drivers Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 23 Flex Work Implementation Do’s & Don’ts 1. Start Small You don’t need to be in person to get work done. 2. Do Make sure your IT system is compatible with mobile but not just mobile. 3. Don’t just focus on features - A simple user interface is the gateway to adoption. 4. Do the math. Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 24 1. Flex Work Implementation Do’s & Don’ts Focus on Functional You don’t need to be in person to get work done. Requirements: WYDITO 2. Do Make sure your IT system is compatible with mobile but not just mobile. 3. Don’t just focus on features - A simple user interface is the gateway to adoption. 4. Do the math. Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 25 1. 2. 3. Flex Work Implementation Do’s & Don’ts Define virtual team standards and train staff You don’t need to be in person to get work done. on technology andis compatible with mobile but not just mobile. Do Make sure your IT system Don’t just focus on features - A simple user interface is the gateway to what’s expected adoption. 4. Do the math. Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 26 Total Cost of Ownership Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 27 Experts Needed • BYOD • Compliance and BYOD • Right to Request • Information security • Flex work for labor unions • Tax issues Copyright © Unify GmbH & Co. KG 2014. All rights reserved. 28 www.unify.com / NW2W / SCTC