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DRIVING DIGITAL ECONOMY IN PORTUGAL FOR 15 YEARS Alexandre Nilo Fonseca President of ACEPI – Portuguese Digital Economy Association ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 WHO WE ARE • Founded in 2000, ACEPI is a not-forprofit organization that works to ensure that education, legislation and technologies are in place to help Portuguese organizations to profit from the digital economy. • ACEPI brings together companies that are leading the digital economy revolution in Portugal , including leading online shops, finance websites, portals, media websites, telecom companies, domain registrars, ecommerce and digital marketing service companies. • Moer about ACEPI in www.acepi.pt and on Facebook, Linkedin and Twitter. ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 2 STRATEGIC FOCUS PROMOTE EDUCATE DRIVE GROWTH ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 MEASURE GUIDE REPRESENT MINIMIZE BARRIERS Página 3 AREAS OF ACTIVITY DIGITAL TRANSFORMATION OF PORTUGUESE ECONOMY AND SOCIETY WILL BE THE FOCUS OF OUR eTourism eHealth ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 New eHealth Committee to be launched in 2016 KEY INITIATIVES IN 2016 Página 4 INTERNATIONAL REPRESENTATION AND PARTNERSHIPS European Multi-Stakeholder Forum on e-Invoicing ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 5 NATIONAL REPRESENTATION AND PARTNERSHIPS ACEPI is a founding member and a also member of the executive board of ARBITARE, the Alternate Resolution Dispute Centre for domain names and industrial property. ACEPI is a founding member and a also member of the executive board of DNS.PT, the Portuguese official body that manages the .PT domain. ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 ACEPI is a member and also member auditing council of ICAP – Advertising Self-Regulation Body. Página 6 TRUSTMARK PROGRAM • ACEPI manages the only Portuguese E-commerce Trustmark Programme – Online Trust (Confiança Online) • Some of the most relevant websites own the ACEPI Trustmark including online stores, banks, ticketing, public eprocurement, eMarketplaces, etc • ACEPI is the Portuguese partner of the future European Trustmark to be launched soon. ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 7 KEY INITIATIVES: PAYMENTS BUSINESS BREAKFAST NEXT EDITION IN APRIL 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 8 KEY INITIATIVES: CLOUD FORUM NEXT EDITION MAY 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 9 KEY INITIATIVES: DIGITAL MEDIA FORUM NEXT EDITION JUNE 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 10 KEY INITIATIVES: MOBILE FORUM NEXT EDITION JULY 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 11 KEY INITIATIVES: PORTUGAL INTERNET WEEK ‘15 NEXT EDITION NOVEMBER 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 12 KEY INITIATIVES: E-SHOW PORTUGAL ‘15 NEXT EDITION NOVEMBER 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 13 KEY INITIATIVES PRÉMIOS NAVEGANTES XXI ‘15 ACEPI Awards - XXI Century Navigators • More than 130 candidates • 21 categories including ecommerce, eBusiness, digital marketing, mobile, social media, Digital SMEs, eGovernment, Cloud, Startups, etc. • Recognition of Companies and Initiatives • Recognition of lifetime carriers, people and contributions to the development of Digital Economy and Information Society • High level ceremony ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 14 KEY INITIATIVES INTERNET SHOPPING DAY ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 15 KEY INITIATIVES: BANK AND INSURANCE CONFERECE NEXT EDITION OCTOBER 2016 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 16 KEY INITIATIVES: ECOMMERCE EUROPE ROUNDTABLE 22 OCTOBER 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 17 KEY INITIATIVES: NEXT EVENTS • “LEGAL FRAMEWORK FOR THE DIGITAL ECONOMY” FORUM • “ELECTRONIC INVOICING” FORUM • ”SMARTCITIES” FORUM • “IOT” FORUM • “E-HEALTH” FORUM • “E-TOURISM” FORUM • “STARTUPS” FORUM ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 18 ACEPI/IDC STUDY Digital Economy in Portugal 2009-2020 MORE THAN 70% OF THE POPULATION USE THE INTERNET. IT WILL BE 85% BY 2020 Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 20 40% OF INTERNET USERS ALREADY SHOP ONLINE. IT WILL BE 50% EM 2020 Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 21 SMARTPHONES REPRESENTED 65% OF INTERNET ACCESS DEVICES BOUGHT IN 2014. 42% OF INTERNET USERS SAY THEY USE SMARTPHONE TO BUY ONLINE Fonte: IDC, 2015 (Inquérito a 850 internautas em Portugal) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Fonte: IDC, 2015 (Inquérito a 850 internautas em Portugal) Página 22 TOP PRODUCTS/SERVICES BOUGHT ONLINE ARE ELECTRONICS/TELECOMUNICATIONS, TRAVEL, TICKETING AND FASHION. Fonte: IDC, 2015 (Inquérito a 850 internautas em Portugal) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Fonte: IDC, 2015 (Inquérito a 850 internautas em Portugal) Página 23 72% OF PORTUGUESE ONLINE USERS BY IN FOREIGN SITES AND 48% SAY THEY BUY MORE ON THESE SITES Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 24 MULTIBANCO – A LOCAL SYSTEM – IS THE PREFFERED PAYMENT METHOD USED BY PORTUGUESE Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 25 BY 2020, AROUND 85% OF THE POPULATION IN PORTUGAL WILL BE ONLINE AND HALF WILL BY ONLINE Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 26 B2C/C2C ALMOST DOUBLED IN THE PAST 5 YEARS IN PORTUGAL. IN 2015, MORE THAN 3 MILLION PORTUGUESE WILL BY ONLINE MORE THAN 3 BILLION EUROS Fonte: IDC, 2015. ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 27 B2B/B2G MORE THAN DOUBLED IN THE PAST 5 YEARS. IN 2014, ONLINE B2B/B2G VOLUME WAS €45B Fonte: IDC, 2015. ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 28 ONLY 32% OF PORTUGUESE COMPANIES HAVE AN ONLINE PRESENCE E ONLY 10% HAVE ITS OWN ONLINE STORE Fonte: INE & IDC, 2015 ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 29 MAIS THAN 2/3 OF PORTUGUESE COMPANIES HAVE .PT DOMAINS MAINLY DUE TO PORTUGUESE ONLY ACTIVITY Fonte: IDC, 2015 (Inquérito a 467 organizações portuguesas que possuem alguma presença na Internet) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 30 73% OF PORTUGUESE COMPANIES DO SOME TYPE OF ONLINE MARKETING. +80% ARE SATISFIED WITH THE RESULTS Fonte: IDC, 2015 (Inquérito a 467 organizações portuguesas que possuem alguma presença na Internet) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 31 MOST USED DIGITAL COMMUNICATION CHANNELS ARE EMAIL, SOCIAL NETWORKS AND SEARCH ENGINES. Fonte: IDC, 2015 (Inquérito a 467 organizações portuguesas que possuem alguma presença na Internet) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 32 IN 2015, PORTUGUESE COMPANIES EXPECT TO INCREASE THEIR ONLINE MARKETING BUDGET BY 50% Fonte: IDC, 2015 (Inquérito a 467 organizações portuguesas) ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 33 DIGITAL TRANSFORMATION OF PORTUGUESE SOCIETY AND ORGANIZATIONS MUST BE A PRIORITY FOR THE NEXT 4 YEARS • Portugal has one of the best mobile infrastructure 3G/4G and optical fiber (FTTH) in the world. • Portugal is a reference in e-Government (world top 3) • More than 3M Portuguese will buy more than € 3B over the internet in 2015. In the world there are already 1.1B buyers to spending more than $2T. • However, most Portuguese companies are not using the potential of the digital revolution in their business. • There is still a huge opportunity for Portuguese companies to benefit from e-commerce “cross- border" • P2020 European Funds provided over €12B to increase productivity, competitiveness and internationalization of companies until 2020 . ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015 Página 34 Questions? Alexandre Nilo Fonseca Presidente ACEPI [email protected] ECOMMERCE EUROPE ROUNDTABLE LISBON – OCTOBER 2015