Groupwide Supplier Management

Transcrição

Groupwide Supplier Management
Groupwide
Supplier Management
July 2006
h&z Unternehmensberatung
RWE supplier management consists of
four key elements
Supplier management concept
Supplier selection for SM1) process
• Definition of a uniform approach for the management of
strategic suppliers among the operating companies on a
groupwide basis
• Supplier selection:
Mgmt.
strat.
suppliers
• Improved supplier performance –
focus on the best suppliers
• Reduction of total costs
• Risk minimisation
– Initiation of supplier selection and definition of strategic
importance of suppliers
• Supplier evaluation:
– Groupwide uniform evaluation criteria and system
– Groupwide uniform communication of evaluation results,
also to suppliers
• Supplier classification:
– Groupwide uniform system of supplier classification based
on the results of supplier evaluation and strategic
importance
– Classified strategic recommendations for action
• Supplier development:
– Business-specific definition of actions and programmes to
improve supplier performance on the basis of supplier
classification
– Management and controlling of development activities
1) Supplier management
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2
Supplier selection comprises initiation, strategic
importance and supplier self-assessment
Supplier selection
• Initiate supplier selection: Bottom-up by RWE staff or top-down by
corporate lead buyer or functional contract award body
Supplier selection for the SM1) process
• Assess the strategic importance of suppliers
• Inform the selected suppliers on the supplier management concept
• Obtain supplier self-assessment from selected suppliers as basic
information
Mgmt. of
strat.
suppliers
• Selection of strategically important suppliers
• Basic information on suppliers through supplier selfassessment
• Suppliers are informed about SM
1) Supplier management
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3
Supplier selection consists of four key
components
Supplier selection - components
Step 2: Assess strategic importance
Step 1: Initiate supplier selection
Top-down
process
Criterion 1
Strategic suppliers are proposed
by operating companies
Criterion 6
Criterion 2
Strategic
importance
RWE supplier evaluation
Criterion 3
Criterion 5
Bottom-up
process
Suppliers are proposed
by users
Criterion 4
RWE supplier
selection
Step 4: Obtain supplier self-assessment
Basic data of RWE supplier self-assessment
„
Master data / information on company
„
Industry – product / service segments
„
Contact details
„
Company details
„
Business / financial information
„
Business relationships
„
Certificates
„
Purchase and payment terms
„
Feedback to RWE
Step 3: Inform supplier on SM1)
RWE supplier management
Lieferantenauswahl für den LM1) Prozess
Communication
to supplier
• Festlegung eines einheitlichen Vorgehens zum Management
strategischer Lieferanten zwischen den Führungsgesellschaften, konzernübergreifend
• Lieferantenauswahl:
– Initiierung der Lieferantenauswahl und Festlegung der
strategischen Bedeutung der Lieferanten
Mgmt.
strat. Lieferanten
• Lieferantenbewertung:
– Konzernübergreifende, einheitlich definierte Bewertungskriterien und -systematik
– Konzernübergreifende, einheitliche Kommunikation der
Bewertungsergebnisse, auch zu den Lieferanten
• Lieferantenklassifizierung:
– Konzernübergreifende, einheitliche Systematik der
Lieferantenklassifizierung auf Basis der Ergebnisse von
Lieferantenbewertung und strategischer Bedeutung
– Klassenbezogene strategische Handlungsempfehlungen
• Lieferantenentwicklung:
• Verbesserung der Lieferantenleistung –
Konzentration auf die besten Lieferanten
• Reduktion der Gesamtkosten
• Risikominimierung
1) Supplier management
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– Geschäftsspezifische Definition von Maßnahmen und
Programmen zur Verbesserung der Lieferantenleistung
basierend auf der Lieferantenklassifizierung
– Steuerung und Controlling der Entwicklungsmaßnahmen
4
Supplier evaluation forms the basis for
supplier development
Supplier evaluation
• Prepare supplier evaluation: Select evaluators per product group
Supplier selection for
SM1)
process
and/or supplier
• Evaluate suppliers according to the following criteria:
–
–
–
–
–
–
Quality
Logistics
Commercial aspects
Technology/innovation
Risk
Industrial safety/environmental protection
• RWE-wide evaluation through IT application with visualisation of
Mgmt.
of strat.
suppliers
results
• Plausibility check of results
• Communicate the evaluation results within RWE and to suppliers
• Focus on the best suppliers, identify suppliers with low
performance
• Reference basis for supplier development
• Improved negotiating position
• Risk minimisation
1) Supplier management
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5
Supplier evaluation consists of five key
components
Supplier evaluation – components
Supplier
~~
~~
~~
~~
PG1)
Plants
Evaluator
~~
~~
~~
~~
~~
~~
~~
~~
~~
~~
~~
~~
Material:
Material:
Kriterien
Criteria
Step 5: Internal communication
0
Supplier:
Supplier:
RWE criteria set
Quality
SE results
Step 3: Visualisation of results
Step 2: Implementation
Step 1: Preparation
Logistics Commercial Technology/
aspects
innovation
Risk
Industrial safety/
environmental
protection
RWE supplier
evaluation
concept
Internal
communication
100
0
100
1.
1.Quality
Quality
2.2.Logistics
Logistics
3.
3.Commercial
Commercial
aspects
aspects
4.4.Technology/
Technology/
innovation
innovation
5.
5. Risk
Risk
Arbeitssicherh
6.
./ Ind. safety
Environm.
Environm.
protection
prot.
Step 4: Plausibility check
PG1) :
Material:
Supplier:
Supplier:
Criteria
0
Evaluator A 100100
0
Evaluator B 100100
1. Quality
2. Logistics
3. Commercial
Commercial
aspects
aspects
4. Technology/
Technology/
innovation
innovation
5. Risk
Risk
6.
Arbeitssicherh
./
6. Ind. safety .
Environm.
Environm.
prot.
prot.
Criteria
0
100
100
1. Quality
2. Logistics
Logistics
3. Commercial
Commercial
aspects
aspects
4. Technology/
Technology/
innovation
innovation
5. Risk
6.
Arbeitssicherh
./
6. Ind. safety .
Environm.
Environm.
prot.
prot.
1) Product Group
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6
Supplier evaluation consists of six key
categories
Supplier evaluation – criteria
• Industrial safety
• Environmental protection
• Services/supply
• Human Resources
• Documentation
• Cooperation
• Quality
• Financial
stability
Industrial safety/
Environm. protection
• Market/
dependence
• Availability/
delivery capability
Risk
Quality
management
Categories
and criteria
• Resources
• Product/
Technology/
innovation
Logistics
know-how
• Innovative power
• Cooperation
Commercial
aspects
•
•
•
•
•
• Schedule/volume
effectiveness
• Technical handling
Price
Quotation behaviour
Contract
Process
Cooperation
7
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Supplier classification forms the basis for
supplier development
Supplier classification
• Groupwide uniform classification based on strategic
Supplier selection for SM1) process
Mgmt. of
strat.
suppliers
importance and evaluation of suppliers
• Recommendations for strategic action options per
category, in line with product group strategy
• Incentive for supplier's self-optimisation and
encouragement of self-initiative
• Simplified, standardised transparency with
respect to supplier performance
• Recommendations for strategic action options
based on classification and product group
strategy
• Basis for deriving actions of supplier
development
1) Supplier management
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8
Action recommendations are derived for
each supplier based on the classification
Supplier classification – derivation of strategic action recommendations
100
Strategic importance
Joint optimisation
with suppliers
Independent
optimisation
(selfoptimisation)
of supplier
Develop bottom-up actions
(ad-hoc), if appropriate
phase-out, volume reduction
0
0
Supplier evaluation
100
9
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No evaluation without supplier
development action
Supplier development
Supplier selection for SM1) process
• Analysis of evaluation results
• Development of concrete improvements on the basis of
the strategic action recommendations of the
classification in line with product group strategy
• Focused optimisation projects with selected suppliers,
e.g.
• Supplier self-optimisation
• Workshops
• Supplier consulting projects
Mgmt.
of strat.
suppliers
• No evaluation without actions for supplier
development
• Concrete action plans for enhanced performance
and cost reduction per supplier
• Actions for risk minimisation
1) Supplier management
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10
Supplier development consists of four
different steps
Supplier development - components
Visualisation of evaluation results
Lieferant:
Supplier:
Material:
Kriterien
Criteria
0
100
1.
1. Qualität
Quality
2.
2. Logistik
Logistics
3.3.Kommerzielle
Commercial
Aspekte
aspects
4.4.Technologie/
Technology/
Innovation
innovation
5.
5. Risiko
Risk
6. Arbeitssicherh
Industrial safety/ ./
Umweltschutz
environm. prot.
Step 2 2
Schritt
Definitionvon
of
Definieren
actions
Maßnahmen
Step 1 1
Schritt
Strategy
formulation
Strategiefindung
Strateg.
Bedeutung
Lieferanten
1)
zielportfolio
Stoßrichtung
ür f
Waren
-/ Produktgruppen
Kritischer
Strategischer
LieferantPartner
Up
orout Hebel
Lieferant
lieferant
Portfolio aller
Waren
-/ Produktgruppen
A "Versorgen"
Leitungstiefbau
A
B
B "Absichern bzw.
Risiko minimieren"
Objektschutz
C
D
C "Vereinfachen"
Büromaterial
niedrig
niedrig
hoch
Anteil- EK
Volumen
LM-relevante WG
D "Optimieren"
Strateg.
Bedeutung
nicht LM
-relevante WG
Kommunikation
Communication
Beschreibung
Description
Einsparung
Saving
Verantwortlich
Responsible
1) Abbildung der Pfeile in den Zielportfolien
nicht abgestimmt
schematisch; noch
Lieferantenbewertung
Verbesserung der Lieferanten
Performance (Bewertung)
(Erh
ö hung der strategischen
Bedeu
tungin Richtung
„Partner
“ durch
Bü ndelung / Standardisierung)
–
„Vereinfachen
“
Erhö hung der strategischen Bedeutung
in Richtung
„Partner
“ durchündelung
B
/
Standardisierung
–„Optimieren
“
(Verbesserung
Lieferanten
der -Per
formance
) (Bewertung)
Step 4 4
Schritt
Action
Maßnahmencontrolling
controlling
Implementation
Umsetzung
Aktion
Action
Aktion
Action
Lieferantenbewertung
Lieferantenbewertung
Legende:
Material:
EVO:
Supplier:
Lieferant:
Rating:
Verbesserung
Lieferanten
der -Perfor
mance
und Erh
öhung der strateg.
Bedeu
tungin Richtung
„Partner
“ –„Absichern
“
(Reduzierung
„Abh
der
ängigkeit
“von
einem Partner durch
ührung
Einfvon
„Challengern
“) –„Risiko minimieren
“
Strateg.
Bedeutung
Versorgungsrisiko
hoch
Turbinen
Strateg.
Bedeutung
Lieferantenbewertung
Entwicklungsrichtungen
Verbesserung der Lieferanten
Performance (Bewertung)
Reduzierung der strategischen
Bedeutung durch
ührung
Einfvon
Alternativlieferanten
–„Versorgen
“
Step 3 3
Schritt
Communication
Kommunikation and
und
implementation
Umsetzung
~~
~~
~~
~~
Status
√
√
√
√
Alle
All
defined
definierte
actions
Maßnahmen
Completed
Umgesetzte
actions
Maßnahmen
Actions
being
Maßnahmen
implemented
in der
Umsetzung
Pending
Offene
actions
Maßnahmen
11
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