Microsoft Lync

Semana de Atualização Avaya
Avaya e Microsoft Lync
Fabiana Weiler – Sales Engineer
Westcon Brasil
Objetivo
• Introdução a integração Avaya com Microsoft Lync
• O que é Avaya Client Applications (ACA)?
• Arquitetura da Solução
• Licenças necessárias
• Configurador (ASD e EC)
Introdução
Integração Avaya e Microsoft Lync
•
Preserva a experiência do usuário MS Lync
•
Integração do lado do Client
–
–
–
•
Utiliza padrão APIs client Lync e Standard CAL (Licensing)
Implementação Enterprise ou Office 365
Client H323 implementado diretamente no CM
Potencializa Avaya Aura System
– Escolha de telefone fixo, telefone alternativo ou PC como
softphone
– Único plano de discagem
– Único controle de admissão de chamadas (CAC)
– Características tais como, chamada em espera,
transferência, conferência e encaminhamento de chamadas
– Vídeo P2P e interoperabilidade de vídeo com o grupo de
sistemas de videoconferência Avaya Aura Conferencing,
Radvision e Polycom
•
Extensível para Microsoft desktop
–
Click to call paraOutlook, Office suite e Internet Explorer
Na prática...
Avaya Client Applications 6.2
Funcionalidades
O que é Avaya Client Applications (ACA)?
• “Re-branding” de pacotes de aplicações do Avaya ACE
• Colaboração contextual em tempo real a partir de clients UC de
desktop e aplicações
• Avaya Client Applications para Microsoft Lync, Office suite, e
Internet Explorer integram diretamente aos sistemas Avaya
Aura® sem necessidade de Avaya ACE (com algumas
exceções)
Business & Social Media
Productivity Suites
Avaya Client Applications 6.2
• Pacotes de Aplicações ACE tem sido repassados para
Avaya Client Applications
• Portfolio de Aplicações incluem (updated in ACA 6.2)
– Avaya Microsoft Lync Integration
– Avaya Desktop Communications Enablement (DCE) made up
of Avaya Office Add-in and Avaya Web Browser Add-in
– Avaya Customer Relationship Management Integration
– Avaya IBM Sametime Integration
– Avaya Hot Desking
• Algumas implementações dessas aplicações não
requerem servidores ACE
Avaya Client Applications
• Benefícios ao cliente:
• Mantém a preferência de experiência de UC (Lync, Flare)
enquanto alavanca o investimento existente em Aura
• Aumento da produtividade através da experiência do usuário
• Redução significativa no custo de desenvolvimento da solução
(Lync, Flare)
• Vendas Avaya / Partner:
• Solução competitiva, simples, rica e de baixo custo
• Adiciona aplicações complementares assim como Avaya Aura ®
Conferencing 7 e Radvision para upgrade e vendas novas
Novos Nomes
Novo Nome
(Dezembro 2012)
Servidores ACE
requeridos
Avaya ACE™ Microsoft Lync
Integration
Avaya Microsoft Lync Integration
Avaya ACE™ IBM Sametime
Integration
Avaya IBM Sametime Integration
CS 1000 requer ACE
(não requer ACE para Avaya Aura®
CM)
Avaya Aura® CM e CS 1000 requerem
ACE
Avaya ACE™ Customer
Relationship Management
Integration
Avaya ACE™ Hot Desking
Avaya Customer Relationship
Management Integration
Avaya Aura® CM e CS 1000 requerem
ACE
Avaya Hot Desking
Disponível somente com Integração
Sametime (veja acima)
Avaya ACE™ Desktop
Communications Enablement (DCE)
is Avaya ACE™ Office Add-in and
Avaya ACE™ Web Browser Add-in
Avaya Desktop Communications
Enablement (DCE) made up of
Avaya Office Add-in and Avaya
Web Browser Add-in
CS 1000, Avaya Aura® CM para
Flare® em iPad, one-X® e controle
desk phone requerem ACE
Nome Antigo
Não requer ACE para CM com
implementação com Integração
Lync ou Flare-windows
Avaya Client Applications para Aura
• Servidores ACE não são requeridos para as seguintes
soluções, quando implementados com Aura:
– OC /Lync Integration com DCE (Office/Web Browser Add-in)
– DCE com Flare on Windows
– Aplicável para Aura 5.2.1 e 6.x
Active
Directory
Avaya Aura®
Session Manager
(Optional)
Video Calling to a Avaya
Flare® Experience on
iPad (SIP)
Avaya Aura®
Communication
Manager
Microsoft
Lync 2010
Avaya one-X®
(H323)
H323
Device
TDM
Device
LYNC
1. Microsoft Lync Standard CAL (end user license)
required.
Avaya
Microsoft
Lync
Integration
Avaya Client Apps
Desktop Communications
Enablement (Outlook,
Office, Web Browser) Addin
Avaya Client Applications para Aura
• Outras Aplicações continuam a requerer ACE
–
–
–
–
Lync Integration para CS 1000
Sametime, HotDesking, DCE
CRM com DCE
DCE standalone, sem client UC no PC
Session
Manager
Signaling
Server
(SIP Access)
Avaya
CS 1000
SIP
CTI
(TR87)
ACE 3.01
DCE (Office and
Web Browser) Add-in
Unistim
Device
TDM
Devices
Notes:
1. ACA 6.2 will GA with ACE 3.0
2. ACA 6.2 with ACE 6.2 will GA Q1 CY2013
Principais Features
• Desktop Communications Enablement (Office Add-in)
– Click to Join/Host conference no Outlook
– Avaya Client Applications Integration com Flare on Windows
• Avaya Lync Integration
–
–
–
–
–
Video Ponto a Ponto (somente Aura CM 6.2 SP2)
Chamada de outros dispositivos (Telecommuter Mode)
Implementado como um client Aura H.323
Melhorias operacionais
Suporte da plataforma expandido
– IP Office (Phone Mode)
– CS 1000 (Computer Mode)
Click para Join/Host Conference
• Click para Join/Host Conference no Outlook
–
–
–
–
Works with most conference bridges
Conference Bridge Wizard scan for users bridge
details
Bridge populated to Meeting Location in meeting
invite
Join conference call Activate from:
- Calendar
- Calendar invite
- Meeting reminder
–
–
Utilizes Chairperson/Participant details
Launch Web Collaboration Session
• Controle da chamada direto com Flare on Windows
e Lync/OCS
• Para todos os outros endpoints e clients, ACE é
requerido
ACA 6.2 Experience com Avaya Lync
Integration
Click to Call from Outlook
Click to Call from
Internet Explorer
Call presented in Lync
conversation window
Click to Join or Host
Conference from Outlook
Click to Call from CRM
Requires ACE
Click to Call from Office Suite
ACA 6.2 Integration com Flare for
Windows
Click to Call from Outlook
Click to Call from IE
Click to Join or Host
Conference from Outlook
Call presented in Flare Client
Click to Call from CRM
Requires ACE
Flare
for Windows
Click to Call from Office Suite1
Note Flare on iPad requires ACE 3.0 or 6.2 to be deployed (ACE 6.2 with ACA 6.2 will be supported in March 2013 timeframe)
Avaya Lync Integration para Aura:
Video Chamada Ponto a Ponto
•
Suporte a Video (CM 6.2 SP2)
• Integrado ao Client Lync
– Avaya Video Ponto a Ponto
– Phone and Computer modes(H323)
• Faça chamada de vídeo no Menu Pessoal
• Escale a chamada
– IM para Video call
– Voice para Video Call
• AutoAnswer Video / Manual Aceitar/Declinar
• Operações na chamada
– Mute Voice, Mute Video
– Hold/Retrieve Video Call
– Multi call handling
– Transfer Video Call
– Escala para Audio Conference
•
Interoperável com Avaya Aura ®, Radvision, and Polycom
Avaya Lync Integration para Aura:
Chamada Multiponto
• Video-chamada com 5
participantes no Radvision
Elite (MCU) com
–
–
–
–
–
Lync Integration user (PIP)
One X Communicator
Radvision XT 5000
Scopia Desktop client
Polycom HDX 7000
Avaya Lync Integration: Temas Avaya
• Suporte para dois temas de Lync Integration
• Avaya Theme
• Avaya Lite Theme
• Selecionado pelo Usuário Final
• Requer que o usuário Sign Out/In para ativar.
User Interface
element
Avaya Tray
Toast Pop up
Mid Call Control
Avaya Theme (Default)
Avaya Lite Theme
Avaya Client Applications 6.2
Arquitetura
Opções de Implementação Lync
Opções de Implementação para Lync Integration
• Avaya Microsoft Lync Integration for Aura
• Avaya Microsoft Lync Integration for CS 1000
• Avaya Microsoft Lync Integration for IP Office
Avaya Microsoft Lync Integration para
Avaya Aura®
Active
Directory
Avaya Aura®
Session Manager
(Optional)
Video Calling to
Avaya Flare®
Experience on
iPad (SIP)
Avaya Aura®
Communication
Manager
Avaya oneX®
(H323)
Desk Phone,
Other Phone and
Computer Mode
Avaya Aura ® CM (H323)
+
DCE Add-in
(via Lync Integration)
H323
Device
Microsoft
Lync 2010
TDM
Device
LYNC
1. Microsoft Lync Standard CAL (end user license) required.
Avaya
Microsoft Lync
Integration
Avaya Client Apps Desktop
Communications Enablement
(Outlook, Office, Web
Browser) Add-in
Product Lineup: Lync Integration
Bundle para Aura
Application
Key Capabilities
Avaya Microsoft
Lync Integration for
Aura
Voice, Video Calling Only Voice: CM 5.2.1 or higher
Modes supported: Phone (aka Shared Voice and Video CM 6.2 SP1 or
Control),
higher
- Computer Mode
(aka VoIP),
Infrastructure Requirements
H323 Devices: 96xx, 46xx or
16xx configures as a 46xx)
- Other Phones
Digital devices: 24xx, 64xx and
(aka Telecommuter) 14xx
Licensing Requirements
Enterprise Edition or Standard Edition
with UC All Inclusive,
+ Aura Video licensing - Optional
Lync Integration Bundle must be
added in addition to these packages
Or
New minimum of Aura 6.x Enterprise
Core Bundle (~Mar 2013). Lync
Integration is an entitlement in this
Aura bundle
Minimum of Microsoft Standard CAL
Avaya Desktop
Communications
Enablement (DCE)
Sold as part of
Lync Integration
bundle
Click to Call from
Outlook, Word
Excel, PowerPoint
and Internet
Explorer
Click To Join Host
conf call from
Outlook
Sold as part of Lync Integration
bundle
Sold as part of Lync Integration
bundle
See Lync Integration above.
No additional licenses
Compatibility Matrix for Lync
Integration Bundle para Aura
Product
Release/device/licensing
Comments
Avaya Aura® 5.2.1
CM 5.2.1 or higher
Voice support
Avaya Aura® 6.2.
CM 6.2 SP1 or higher
Voice and Video support
H323 Devices
96xx, 46xx or 16xx (configures as a 46xx)
Digital devices
24xx, 64xx and 14xx
SIP devices
None
2013 Roadmap
OCS 2007 R2
Release 3.5.6907.196 or above
Voice only support
Lync 2010
Release 2010 R4.0.7577.314 or above
Can be deployed with premise
or cloud (Office 365) Lync
Server 2010 deployments
OCS / Lync Licensing
OCS/ Lync Standard CAL
Minimum requirement
Windows
XP SP3 or later
7 SP1.
.Net 4, or later -
Microsoft Internet Explorer
7.0 - 9.0
Microsoft Office
2007 / 2010
ACA 6.2 Lync Integration com ACE 3.03 e
Avaya CS 1000 7.5 (Phone e Computer Mode)
Active
Directory
Session
Manager
Avaya ACE™ /
AIE Release 3.03
WMI
Signaling
Server
(SIP Access)
Avaya
CS 1000
Signaling
Server
(SIP Line)
Unistim
Device
TDM
Devices
SIP
CTI
(TR87)
HTTPS
Phone Mode
+ DCE Add-in
Microsoft
Lync 2010
SIP
Computer Mode
+ DCE Add-in
Notes:
1. Lync 2010 Standard CAL (end User License) required.
2. SIP to Signalling Server is a logical connection. Session Manager required
as a Proxy server to route to the appropriate CS 1000/Sig server.
3. ACA 6.2 will GA supporting ACE 3.0
Avaya Client
Applications
Microsoft Lync
Integration
DCE (Office and
Web Browser) Add-in
ACA 6.2: Product Lineup Lync Integration
Bundle para CS 1000
Application
Key Capabilities
Infrastructure Requirements
Licensing Requirements
Avaya Microsoft Lync
Integration for
CS 1000
Voice Calling
CS 1000 R7.0 to R7.5 (Phone Mode)
with SIP Access Server
Phone Mode: CS 1000 License
AST, SIP CTI (Tr87)
Modes supported: Phone
(Uses ACE for CTI
control),
Computer Mode (SIP
VoIP)
Avaya Desktop
Communications
Enablement (DCE) Sold
as part of Lync
Integration bundle
Click to Call from
Outlook, Word Excel,
PowerPoint and Internet
Explorer
Click To Join Host conf
call from Outlook
CS 1000 R7.5 (Phone and Computer Phone and Computer Mode AST,
Modes) with SIP Access Server, SIP
SIP CTI (Tr87), SIPN (R7.5)
Line Server and Session Manager 6.1
or greater
These licenses are auto
provisioned by EC
ACE Core Service 3.0.x / AIE 3.0.x
ACE 6.2 SP1 (GA 1H CY2013)
Minimum of Microsoft Standard
CAL
Any CS 1000 (Unistim) and Digital
devices
Control of SIP devices are not
supported.
Sold as part of Lync Integration
bundle
Sold as part of Lync Integration
bundle
See Lync Integration above.
No additional licenses
Compatibility Matrix for Lync
Integration Bundle para CS 1000
Product
Release
Comments
ACE/AIE
3.0.2/3.0.3
ACE 6.2 Roadmap 1H 2013
CS 1000
7.0
CS 1000
7.5
Phone Mode (Voice only)
Phone + Computer Mode
(Voice only)
Session Manager
Unistim Devices
Digital devices
SIP devices
6.1 or Higher
All
All
None
OCS 2007 R2
Release 3.5.6907.196 or above
Lync 2010
Release 2010 R4.0.7577.314 or above
OCS / Lync Licensing
Windows
OCS/ Lync Standard CAL
XP SP3 or later
7 SP1.
.Net 4, or later -
Microsoft Internet Explorer
7.0 - 9.0
Microsoft Office
2007 / 2010
Can be deployed with premise
or cloud (Office 365) Lync
Server 2010 deployments
Minimum requirement
Avaya Microsoft Lync Integration para
IPO
Active
Directory
Contacts
TSPI
Avaya IP Office 500v2
(will also support Server Edition)
Version 8.1 FP1
Avaya IP Office
One-X Portal
Server
Web
Services
(CSTA)
Lync
IM and Presence
LYNC
1. Microsoft Lync Standard CAL
(end User License) required.
Microsoft Lync 2010
(on-Premise or Hosted)
Avaya TDM or IP Phones
Microsoft Lync Integration
for IP Office (Phone Mode)
Product Lineup: Lync Integration
Bundle para IPO
Application
Key Capabilities
Avaya Microsoft
Lync Integration for
IPO
Voice, Video Calling Only Voice: IPO 8.1 FP1 (IP
Modes supported:
Office 500v2) e Server Edition
- Phone (aka
Shared Control),
Infrastructure Requirements
One-X Portal Server
Licensing Requirements
Power User, Office Worker, and
Teleworker user packages. These
user packages are available per user
and require either IP Office Preferred
Edition or Server Edition.
Minimum of Microsoft Standard CAL
Implementação para DCE Integration
• DCE with Avaya Flare On Windows
• DCE with other Avaya Devices
• DCE with other CS 1000 Devices
ACA 6.2 DCE com Avaya Flare on
Windows
Avaya
Session Manager
One X
(SIP)
Flare on iPad
(SIP)
SIP
Device
Avaya Aura ®
Communication
Manager
One X
(H323)
H323
Device
TDM
Device
Flare on Windows
(SIP)
DCE (Office and
Web Browser) Add-in
Product Lineup: DCE com Flare on
Windows
Application
Key Capabilities
Infrastructure Requirements
Avaya Desktop
Communications
Enablement (DCE)
Sold Standalone for
Flare on Windows
Click to Call from
Flare on Windows
Outlook, Word Excel, specification
PowerPoint and
Internet Explorer
Click To Join Host
conf call from
Outlook
Licensing Requirements
DCE License
Or New minimum of Aura 6.x
Enterprise Core Bundle (~Mar
2013). DCE is an entitlement
in this Aura bundle
Matriz de Compatibilidade para Desktop Communication Enablement com
Flare on Windows
Product
Release
Aura
CM6.2
Session Manager
6.2
Aura SIP
Flare on windows
Microsoft Internet Explorer
7.0 - 9.0
Microsoft Office
2007 / 2010
Comments
ACA 6.2 / ACE 3.01: DCE com Avaya Flare
On iPad, One X, IP/ H323 e SIP Devices
Avaya
Session Manager
One X
(SIP)
Flare on iPad
(SIP)
SIP
Device
Avaya Aura ®
Communication
Manager
AES
DCE (Office and
Web Browser) Add-in
ACE 3.01
One X
(H323)
H323
Device
TDM
Device
Notes:
1. ACA 6.2 will GA with ACE 3.0
2. ACA 6.2 with ACE 6.2 will GA Q1 CY2013
Product Lineup: DCE Standalone Aura
Application
Key Capabilities
Infrastructure Requirements
Licensing Requirements
Avaya Desktop
Communications
Enablement (DCE) Sold
Standalone for Flare on
iPad1, One X1,2, Avaya
Desk phones1
Click to Call from
Outlook, Word Excel,
PowerPoint and
Internet Explorer
Click To Join Host
conf call from
Outlook
CM 5.2.1 or higher
Enterprise Edition or Standard
Edition with UC All Inclusive,
DCE must be added in addition to
these packages
CM 6.2 (for flare on iPad)
ACE Core Service 3.0.x / AIE 3.0.x
ACE 6.2 SP1 (GA Q1 CY2013)
Or
H323 Devices: 96xx, 46xx or 16xx New minimum of Aura 6.x
Enterprise Core Bundle (~Mar
configures as a 46xx)
2013). DCE is an entitlement in this
Digital devices: 24xx, 64xx and 14xx
Aura bundle
Compatibility Matrix for Desktop
Communication Enablement Standalone Aura
Product
Release
Comments
ACE/AIE
3.0.2/3.0.3
ACE 6.2 Roadmap 1H 2013
Aura
CM/AES 5.2.1 or higher
Session Manager
6.1 or Higher
CS 1000SIP devices
None
Aura H323
96xx, 46xx or 16xx (configures as a 46xx),
One X Communicator
Aura SIP
96xx, Flare on iPad, One X Communicator
Aura Digital devices
24xx, 64xx and 14xx
Salesforce
All
Microsoft Office
2007 / 2010
Microsoft Internet Explorer
7.0 - 9.0
ACA 6.2 / ACE 3.01: DCE com dispositivos
CS 1000
Session
Manager
Signaling
Server
(SIP Access)
Avaya
CS 1000
SIP CTI
(TR87)
ACE 3.01
DCE (Office and
Web Browser) Add-in
Unistim
Device
TDM
Devices
Notes:
1. ACA 6.2 will GA with ACE 3.0
2. ACA 6.2 with ACE 6.2 will GA Q1 CY2013
Product Line up: DCE Standalone
para CS 1000
Application
Key Capabilities
Infrastructure Requirements
Licensing Requirements
Avaya Desktop
Communications
Enablement (DCE) Sold
Standalone
CS 1000 desk phones
Click to Call from
Outlook, Word Excel,
PowerPoint and
Internet Explorer
Click To Join Host
conf call from
Outlook
CS 1000 R6.0 to R7.5
CS 1000 License AST, SIP CTI (Tr87)
ACE Core Service 3.0.x / AIE 3.0.x
These licenses are Not auto
provisioned by EC
ACE 6.2 SP1 (GA Q1 CY2013)
Any CS 1000 (Unistim) and Digital
devices
SIP devices are not supported.
Compatibility Matrix for DCE Standalone
para CS 1000
Product
Release
Comments
ACE/AIE
3.0.2/3.0.3
ACE 6.2 Roadmap 1H 2013
CS 1000
7.0 and 7.5
Session Manager
6.1 or Higher
CS 1000 Unistim Devices
All
CS 1000 Digital devices
All
CS 1000SIP devices
None
Microsoft Office
2007 / 2010
Microsoft Internet Explorer
7.0 - 9.0
Avaya Client Applications 6.2
Licenciamento e Configuração
Cotação e Ferramentas de Configuração
• Para Avaya Client Applications com Aura
– Utilize ASD/SAP para Cotação e Pedido
– PLDS será utilizado para Software downloads e Ativação de
Licença
• Para Avaya Client Applications com CS 1000
– Utilize EC 10.1.1 para Cotação e Pedido
– Selecione ACE 3.0
– Order codes refletirão nova funcionalidade ACA 6.2
– KRS será usado para Ativação de Licença e PLDS para Software
downloads
• Avaya Client Applications software estará disponível somente
como download do site Avaya Support (sem envio de media)
ASD (Avaya Solution Designer)
EC (Enterprise Configurator)
Order Codes Aura
Product
DCE
Standalone
Avaya
Microsoft
Lync
Integration
SAP code
Description
272704
CLIENT APPL R6 AURA DESKTOP COMMUNICATIONS ENABLEMENT
LIC:NU
272712
CLIENT APPLICATIONS R6 AURA OCS-LYNC BUNDLE LIC:NU
272713 CLIENT APPLICATIONS R6 AURA OCS-LYNC BUNDLE DCE LIC:NU/E
• Códigos em negrito são códigos “orderable”
• Códigos sem negrito fazem parte de bundle
• Order codes podem ser usados com Aura 5.2 ou 6.X
Quando ACE é necessário os seguintes códigos são aplicáveis
Product
ACE Core
AIE
Server
SAP code
271543
271544
700504352
Description
ACE R3 AURA BASE LINUX LIC
ACE R3 AURA AIE SRVR LIC
DL360G7 SERVER2 ACE
Order Codes Aura
• Novos bundles Aura anunciados para Aura 6.x
Bundle
Enterprise Core
SAP code
Description
272783 ENT CORE SUITE R6 CLIENT APP DESKTOP COMM ENBL R6 /E LIC:NU
272785 ENTERPRISE CORE SUITE R6 CLIENT APP OFFCE LYNC R6 /E LIC:NU
Mobility
272774 MOBILE SUITE R6 CLIENT APP DESKTOP COMM ENBL R6 /E LIC:NU
272776 MOBILE SUITE R6 CLIENT APP OFFCE LYNC R6 /E LIC:NU
Collaboration
272745 COLLABORATION SUITE R6 CLIENT APP DESKTOP COMM ENBL R6 /E LIC:NU
272747 COLLABORATION SUITE R6 CLIENT APP OFFCE LYNC R6 /E LIC:NU
• Também inclusa licença One X e P2P video.
• Licenciamento completo com direito a:
– Avaya Microsoft Lync integration para Aura com DCE
– Flare on Windows com DCE
Order Codes CS1000
Product
SAP code
269663
Lync Bundle
Description
Client Applications 6.x Microsoft Lync Integration Bundle (License per user)
269702 Client Applications 6.x Microsoft Lync Integration - Linux (License Per User)
269652 Client Applications 6.x Desktop Communications Enablement for Linux (License per User)
269664
Lync Integration
entitlement
Client Applications 6.x Microsoft Lync Integration Entitlement Bundle (License per user)
269702 Client Applications 6.x Microsoft Lync Integration - Linux (License Per User)
269652 Client Applications 6.x Desktop Communications Enablement (License per User)
ACE Core
NTBT74BB
AIE
NTBT55RA
ACE 3.x Base Software For Linux
ACE R3 AURA AIE SRVR LIC
Server
700504352
DL360G7 SERVER2 ACE
Avaya Microsoft Lync Integration
CY2012 and CY2013
Avaya ACE R3.0
(GA)
Embedding real-time
communications into
business software &
processes
 Avaya telephony integrated to
Microsoft Lync Client
 Click to Call from Office, Outlook,
IE, SFDC & MS Dynamics
Avaya Lync Integration 6.2
Dec 2012
Providing Avaya video
capabilities on the desktop
 Client only deployment for Lync and
Microsoft desktop integration (ACE
servers not required for Avaya Aura
CM Deployments)
 Avaya P2P video via CM integrated to
Microsoft Lync Client
 Click to Join / Host Conference Call
using any bridge from Outlook,
including AAC7 Audio/Web
 Click to Call from Lync Client using
choice desktop phone, PC, any phone
Lync Integration RX.X
CY2013
Integration with Avaya
Aura Conferencing
 Avaya Aura Conferencing 7
Integrated to Microsoft Lync
Client including video support,
and Ad-hoc, Drag and drop
conferencing
 Extend support to SIP based
deployments
 Support for Lync 2013
Obrigada!!!
Fabiana Conz Weiler
Sales Engineer
DDR: +55-21-3535-9351
CEL: +55-21-9640-3749
Email: [email protected]